Occidental at Xcaret Destination: Beautiful resort except for the beach

The resort (surroundings) buildings, outside landscaping are all beautiful, food including restaurants a la Carte and buffet are 4 stars but the big des appointment is that there is no open beach, there is only a man made basin

Riu Emerald Bay: Very nice

Very nice but beach too rough and should have coffee pot in room although the food was excellent and lots to choose from been there before and also good resort for childred took my grandson and he had a blast

Grand Palladium Select White Sand: Our Wonderful Family Christmas Vacation!

The grand palladium white sands is a very large lovely hotel on a beautifully landscaped property surrounded by lush vegetation. The gardens and property are taken care of daily. This hotel has four lobbies which covers a large area, and if needed, a small train travels regularly to the other lobbies. The beach is beautiful, however, the red flag was out over two days with high winds and there was seaweed accumulated along the shoreline which was surprising, and we were glad it was removed the n [... read more]ext day. We enjoyed relaxing by the swimming pool surrounded by beautiful Palm trees. At lunchtime, I loved the freshly grilled fish by the beach. Dinner at the steak house and Mexican Restaurant was excellent. The Japanese Restaurant was good, the chef put on a good show, except he added too much soya sauce to the food which made the meal too salty. The buffet restaurant had an excellent selection of food to choose from. We all enjoyed the Creme brûlée desserts at the restaurants. Our room was lovely, spacious, and very clean. Unfortunately, our daughters room had a fridge which did not work all week, even after three requests for repairs! Our balcony faced a forest which was nice and private. We had requested a king size bed, but they could only provide two double beds which was disappointing. The bed was nice and firm, but the pillows were too hard. My husband and I went to the spa one day and had a relaxing 80 minute massage which was great. Afterwards, we enjoyed the lovely spa facility...well worth it!! We explored Tulum, Coba and visited Playa del Carmen. We had a great time!

Riu Vallarta: Cant ask for more

Good Hotel, everyone was very friendly and accommodating. Nicely set up with everything close by. Walk down the beach to see the turtles nesting... and maybe get to see baby turtles making there way to the sea!

Allegro Cozumel: still needs work

It slowly got better after hours of delay at the checkin. Pool's were leaking and not the cleanest. Food was not available outside the restricted buffet hours. Rooms were well cleaned by Alfredo :). Activities poorly run and hard to get information on.

Bahia Principe Escape Sian Ka'an: Great resort / service amazing

Grounds are nice, you feel like you're in the forest/jungle, nice birds around the area. Service was great all the time. Golf course was in great shape. Trolley to thE beach or the other bahia resort was fast. Compare to the other bahia I really had the feeling that I was in the best hotel and all staff was providing extra level of service to us. Overall was great, i recommend it

Barcelo Maya Colonial: Loved this resort!!

From the moment we checked in I was impressed by the organization, order, cleanliness and overall welcome we were given. Check in was a breeze and we weren't forced to wait in line with 40+ other guests, Barcelo's staggered arrivals made this so easy. The food was awesome, recomment the a la cartes but the buffet was fantastic also. The beach was a little rocky in parts but nonetheless beautiful. Pools were clean and well maintained and our room was lovely. The staff was courteous and helpful. I [... read more] will definately return!!

Riu Emerald Bay: Poor service

After coming back from the Riu Palace in Puerto Vallarta let me just say we expected way more. The hotel itself was clean and nice and the food was good but what we missed most was the service. The restaurant staff was poor at best, friendly but non existent. Most. Mornings we got our own coffee and juice and rarely did we see anyone cleaning our table. Getting a drink at the pool bar was all up to you. No pool side service. Let's just say we saved a lot on tipping

Sunscape Sabor Cozumel: Ugh! Stank water in bathrooms and smell of sewer!

The best part of this resort was Maximilliano at the Seaside Grill. His service and personality are absolutely top notch!! Aside from his excellence the rooms are not as advertised. The room service was less than satisfactory. Towels were forgotten on several occasion. Bar fridge was not stocked unless complaints to front desk. This is not what I paid for.

Crown Paradise Club: amazing resort!

Great for families! We loved it. There is something for everyone! It is well maintained. All the staff is very friendly. The bar service is a little slow but that is looking for something to complain about!

Viva Maya by Wyndham: Nice place hotel

Clean and good location beach wast good time of the year but definitely recomonded this location close to 5th street by walking close to Starbucks it is a nice quiet and safe place to walk around definitely recomonded

Riu Cancun: Dream vacation

Everything was perfect , peaceful and relaxing the staff was very hospitable, helpful and kind really enjoined it and special thanks from entertaining crew. I hope everybody could experience such an amazing trip.

Iberostar Selection Playa Mita: Beautiful Resort

The grounds, rooms very clean. Great service and the they were always cleaning. The French restaurant was ok, they gave you only a tablespoon of mashed potatoes that were spread around on the plate. They were very good but not enough

Grand Palladium Vallarta: Would never recommend this hotel.

Rooms were dirty - dust everywhere, no cold water in the sink, very very luke warm water for showering - except for one day where the water was scalding so hot had to wet the facecloth and let it cool down then basically sponge bath. Never left toilet paper. Fridge didnt work for 2 days despite phone calls. AC is terrible. Broken table on the deck. Only one chair - deck can't hold more than 1. Cleaning of the room is terrible - one day we left at 8am saw the maid said Ola came back at 4 room sti [... read more]ll not done. One night no top sheet, another night no blanket. Everyone was told something different regarding the a la carte restaruants. If you go on an excursion and have to leave the hotel before 7 there is no where to get anything to eat. However they will make a sandwich for you and charge you $18 ! I talked to the Manager about all of the things that went wrong and he told me "I don't have any record of any of your calls", so he basically called me a liar. I would never ever go back to this hotel or any other Palladium.

Valentin Imperial Riviera Maya: Fantastic resort

This was our fifth time to the resort and each time the standard gets better and better. Service, food, cleanliness, gardens and rooms are always kept to a five star standard. From the moment you arrive at the resort to the moment you leave every time service is always with a smile.

Las Brisas Huatulco: A Piece of Paradise

I enjoyed my stay at the hotel. The grounds were well groomed and beautiful and I loved the fact that the property was so huge - not tons of people but tons of space. The three amazing beaches offered something for everyone from a huge wave beach to a medium wave one to a calm wading and snorkeling area. The staff were amazing: the front desk, the maid service, the bartenders and waiters to the grounds keepers. The hotel had a doctor on staff, who I unfortunately needed while there. I was pleasa [... read more]ntly surprised at the low price I paid to a Doctor, who visited my room and had medicine sent up to me within an hour. Thanks again, Doctor Pinacho Soria.

Samba Vallarta: sunshine Samba

Is somewhat dated and a bit worn looking but very clean. The beach is great and the pool areas are clean and inviting. The staff is absolutely awesome. Food is good but not a huge variety. Nice small resort.

Azul Ixtapa Grand Resort: We loved it!

The rooms, pools and service were awesome. There isn't much of a beach, but the infiniy pool overlooking the ocean is a nice compromise. The buffet for breakfast is great with lots of fruit and an omelet station. However it is rather limited for lunch and dinner unless you like heavy foods. I would have like more grilled fish and more fresh veggies for salads as they were very limited. The ala cart restaurants were wonderful.

Grand Decameron Complex Bucerias Trademark: Great Resort

Everything was excellent the restaurant, waiters, very helpful when needed help, room service outstanding. Resort was very well kept clean and secured. I needed help for my Asthma problems, housekeeping helped more than expected. reception desk always tried their best to solve problems. Overall best Resort I have been for Holiday. I will recommend this resort anytime.

El Cid Resort Castilla: Disappointed

The hotel was nice and clean. The location was great - Unfortunately, when I visited, the restaurants advertised as all inclusive were no longer all inclusive ...weird and frustrating. I won't be returning.