Grand Palladium Select White Sand: Room infested with Ants

The exterior grounds of this resort was certainly very well kept and beautiful. However, if you are travelling with young children definitely not recommended. The resort is interconnected as 4 hotels together and to get anywhere you need to wait for Trams to take you to the Restaurants or pools. None of the facilities were stroller friendly. All parents had to carry their strollers over bridges. When riding the Trams, the drivers drove dangerously and recklessly. Worst part was our room was infe [... read more]sted with ants which I have videos and pictures documenting. Our complaints were ignored. Travelling with 1.5, 4 and 7 year old, we barely slept with the fear of ants in our bed (Room 6127). Only thing they did was change our sheets everyday and claim they sprayed some insecticide... Which was even worse not knowing what kind of chemical was used. But every day we found ants crawling on the sofa, chairs or luggage. We pretty much moved out all the chairs and stools to the balcony and sealed up our luggage the entire time. We did a test and put a little piece of apple on the couch and within minutes, the ants came swarming. My 3 children and 1 had rashes and bites everywhere. My son would wake up with new bites. We pretty much drank a bottle of Benydrl in the 7 days. The shower had a used bandaid in the corner of the shower the day we got there and the entire 7 days it was still there. This tells me they don't even clean the showers. The apparently clean sheets smelled like clothes left in a washer for days and forgot to dry. The buffets in all the restaurants were poor quality. Staff was clearly over-worked and underpaid as no one seemed pleasant. One positive of the resort was one of the a la carte, particularly Ribs and More was finally of good quality and tasteful. Excellent steak. Most servers had horrible attitude. Beach was horribly rocky and can't even walk on most parts bare feet. The resort we stayed at should not be called White Sands but Rocky Sand. So disappointed. Another positive was very nice kids pool but unless you booked a room close to the Colonial side, you can expect to take 30 min to get there and if you forgot sunscreen or anything in your room. Too bad for you! Would never recommend this resort to anyone. Calling this resort 5 star is absurd. 3 star at the most.

Azul Ixtapa Grand Resort: Got beat up at disco in resort on my birthday

Hotel was nice and the food was good. There were lots of very friendly families there to talk to. I love to swim and the pools were very nice. The staff didn't speak much English at all. They told me they used to be trained to speak English but the hotel stopped doing it. Hard to communicate with staff unless they were management. Getting punched in the back of the head and then 2 guy's punching me from all angles as i pleaded for them to stop and for help got me nowhere except another 20 second [... read more]s of punches. I did nothing wrong and still don't even know why i was beat up. I am the most friendliest non violent person. I ended up with a mild concussion and the next day was given the option to change hotels to Azul Ixtapa and leave the Grand which was much nicer. My new room unfortunately was right under one of the bar areas which was extremely loud. I would recommend this hotel to anyone. Trip Central and Sunwing were great tho.

Tesoro Manzanillo: Interesting!!

This is a truly Mexican experience. The hotel is on a a small beach front property, the water is warm BUT in some places the water is quite deep. The view is fantastic. The hotel is very clean, beautiful. Staff is very attentive, friendly. Food is plentiful but not much variety.This is Mexico, so if you like Mexican food, you are at the right place.Guests are mostly Mexicans, so entertainment is geared to Mexicans. Excursions are well organized, very knowledgeable tour guides, comfortable tour b [... read more]uses.The landscape and surrounding areas are beautiful. Manzanillo is a must see town.

Bahia Principe Explore Akumal: Luxury Bahia Principe Akumal review

Mine & my familys stay at the Luxury Bahia Principe Akumal was amazing. This vacation was the true definition of Paradise. Unfortunately, there was an accident that occurred on the resort with one of the vehicles that pick up & drop off passengers. I spent 2 nights in the hospital recovering from a sprained ankle & surgery on my wrist. This one specific vehicle was going quite fast & in my opinion too fast for the walkways that people & children still walk along! However, now that i am back home [... read more] & recovering i don not regret taking this trip at all. I would definately recommend it to a friend & the people, the room, the food, the service & the resort as a whole deserves a 10/10!

Riu Santa Fe: Beautiful Resort

Our family (of 4) loved this resort. The staff were friendly, food was delicious, and the view from the pool was absolutely beautiful. We would definitely stay there again. The only thing we feel could have better was if there was more of a child pool/play ground. The mini club was lacking in that area.

Azul Ixtapa Resort: Extraordinary!

Wonderful hotel, wonderful staff, I cannot believe the amount of cleanliness. Room checked twice a day for cleaning and towels. Lovely people. Their a la carte restaurants were excellent. Loved the ecological park at the end of the beach. Loved everything. Will definitely travel here again.

Riu Vallarta: Great value for the price.

Beautiful setting and exceptional staff. The RIU Vallarta is a wonderful location for an all inclusive holiday. We signed up for two Nexustours.com (adventure tour and Mexican night) and enjoyed both a great deal! Our family would return to RIU Vallarta.

Blue Bay Grand Esmeralda: GREAT

It was good. Great alcarte food and always something to eat. Resort is big so always somewhere to go :) Lots of wildlife on the resort which was exciting. Lots of people there to tell you about excersions and help you book. Everyone is very helpful and friendly, staff is always very willing to help you with anything

Occidental Cozumel: A must see

This is the first resort I have gone to that I can actually say I enjoyed the food. The grounds were impeccable, plush greenery. The staff were always happy and greeted you with a smile. Highly recommended and will definitely visit again.

Azul Ixtapa Resort: Good Resort

We thoroughly enjoyed our stay at the Azul Ixtapa resort. The resort was clean, good service and had a lot activities for kids and adults. The beach is small but good pools. Also enjoyed a la carte restaurants.

Royalton Riviera Cancun Resort and Spa: Good resort but teething problems

Large luxurious facility with very courteous staff. Well organized in terms of entertainment, rooms, restaurants - service at times is very slow possibly due to staffing issues. Pools are good and well maintained Weeds in water all along the beach but consistent efforts to clean. All restaurants are not yet open but Ok for week long stay - could be boring for a longer duration.

Barcelo Maya Beach Resort: Great resort for price!

Overall this resort I consider to be a 4 plus. The room was fine, the grouds were immaculate, the beach was very good although the seaweed was endless due to the very windy days but they did try to remove it on a regular basis. The food was good but not alot of variety for buffet restaurants but the ocean front restaurant buffet was excellent with lots of room on the patio everyday to enjoy lunch, also the service was excellent. Im not a pool person but they all looked like they were in great co [... read more]ndition and clean. Night time snacking is non-existant form what I was told, didn't matter to me so much but the late night revellers must have been disappointed about this. Beach related, they can easily add more beach related activities such as volleyball, rental hut for snorkeling, caterman rentals etc. since this was lacking.

Royalton Riviera Cancun Resort and Spa: Growing Pains

Beautiful property with excellent staff but not yet ready for travellers. I would give it at least 6 months before trying it out. Currently value for money is not there but certainly has the potential in the future.

Grand Oasis Sens: Nice resort but with not many planned activities

You promised our group of 7 that there was tennis but THERE WAS NONE! The grounds were clean but had few planned daily and nightly activities. Did NOT get an ocean view as requested either. Food was excellent though!

Bahia Principe Escape Sian Ka'an: Quiet

The grounds are amazing, very well taken of. If you stay at this resort you can use the amenities at the other resorts. If you are there to party, this place is not for you. Very quiet, not much happening but again you can visit the other hotels. The food was the best I've had at an all inclusive. Amazing. I didn't do the al la cartes as I found everything at the buffet. We stayed at in 27 block, not near anything, bit of a hike but we didn't mind. I'd recommend this resort for honeymooners and  [... read more]older couples

Grand Palladium Kantenah: Good family vacation

This was the first full family resort vacation that we have taken with all three kids and Kantenah was an excellent choice. The grounds were beautiful and the kids loved all the animals wandering around. With four hotels shared there was lots of exploring to do. The beach is stunning and the food was good. Having many excursions near by is also a big plus. The kids also really liked the kids club and went several times. This gave us the chance to have a couples vacation within a family vacation. [... read more] As part of Kids club, the kids were involved in several shows before the main shows in the evening and this was an unexpected high point for the trip. We would definitely return.

Allegro Cozumel: Resort that has no idea what it's doing.

We arrived on December 19th, which was supposed to be their Grand Re-opening after a fire months before. Let me list the positives first, there are not many. The resort is set up wonderfully for families with small children, lots of play areas and a splash park. The resort was clean and nice to walk around. Now the negatives. On our arrival only one restaurant was open, the buffet and two of the a la carte restaurants were not completed construction yet. Only the beach bar was open unless you w [... read more]anted to go into the one open restaurant to use that bar to get a drink. Late Day 2 they finally opened the Buffet restaurant and the sports bar in the main building. Day 3 they opened the Asian a la carte restaurant and Day 5 they opened the Italian restaurant. Bars: Sports bar only opened at 6pm, Swim up bar was never manned properly and was near impossible to get a drink. Beach bar was the only bar that you could get a drink at regularly and until about day 3 it did not have proper beer taps or equipment. Restaurants: Buffet: food was mediocre but always cold as they had no way of keeping it warm at all. They actually had a microwave on the counter which we had to use every meal we had there to heat our food. Asian: Food was terrible and again cold. If you were lucky enough to get a seat at the Tempenyaki grill then your food was hot and I am told it was good. Italian: Food was average and again not very hot Mexican: The food here was the best of the bunch but still not great. This was the restaurant they used for the entire resort to have lunch at. The Buffet and Mexican lunch restaurant were never able to keep enough food out for the guests and people were waiting in large lines for them to put out more food. Beds: They are in the process of putting new mattresses in some of the rooms but not all. All the bed frames are concrete slabs and they have put a mattress on top. We were unlucky enough to get a mattress that had to be at least 10 years old. It was the worst week of sleep on vacation I have ever had and my back is still soar a week later. Pools: They have several pools available however all were dirty and the water level in all of them was so low that it was below the jets that circulate the water. On our last day there they were continually bringing in water trucks and dumping the water into the one pool while we were swimming in it. Summary: This was by far the worst resort I have ever stayed in. I would not recommend it to anyone ever. Jay

Barcelo Gran Faro Los Cabos: Barcelo Grand Faro

The resort is clean and well kept. Housekeeping was odd, with so many rooms, ours wasn't cleaned until 5pm each day which worked out to the time we returned to change to eat... The beds were super hard and lost a lot of sleep.

Riu Flamingos: A bit disappointed. Not like it used to be!

Not the same as years ago. Wouldn't recommend Shows were very poor Hotel is clean tho! Took my 3 teenage grand daughters so we had a great time anyway! You can get a better value for what we paid. Won't be doing the Riu again

Bahia Principe Explore Coba: amazing resort!

Everything is super! Great service, excellent food, nice beach, quick transportation. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!