Riu Palace Cabo San Lucas: This is Far the of the best

We stayed at the Riu Palace in Cabo San Lucas between December 12-20-2014 Let me start by saying I have a lot experience staying in Hotels, due to my work and travel mostly Canada and the United States, I stay approx.. 300 days a year in hotels. Not to mention vacationing in at least 1/3 of the Caribbean Islands and Mexico. After reading half the reviews on Trip Advisory I knew this hotel was amazing, even though 12% of the reviews gave the hotel a very bad review, in fact these people had nothi [... read more]ng good to say. Well I am a very picky person. My review about this hotel was I found everything GREAT except the coffee was not good at all. Flew with Sunwing from Toronto and as usual Sunwing was late departing from both airports (Toronto and Cabo San Lucas) Once in Cabo airport, we walked out after picking up our luggage (4 people traveling) got into the bus and off to the hotel. Once there we had a welcoming with drinks and a very fast check in, took approx. 15 min. The people at the hotel were the nicest and politest hotel staff I have ever encountered. And I have encountered some very nice hotel staff in the past. Rooms very clean, comfortable, and spacious, anywhere you turned they had people cleaning non stop. From the front desk staff to the wait staff, bus boys management, housekeeping grounds people, bartenders, all the way to the entertainment staff, they were all great to deal with. The food was great, the AL cart restaurants we tried were the Crystal and the Mexican (which is the Italian during the day). During the day we went to the open kitchen buffet by the pool or the Italian rest. At night mostly the main buffet, No matter where you go to eat here, the presentation was an A+ and the taste was an A++. Be leave me you cannot go hungry here, they always have something to suite everyone appetite. They also have Japanese, did not go there but heard it too was good. I could go on and on, but to cut it short I would definitely highly recommend this Hotel, in fact I think they should train other hotel staff here to show them how a hotel should be run. Good Job Staff and keep it up.

Melia Puerto Vallarta: Very Good

This is the 2nd time that we have vacationed at this resort as a family and we will be back again! It is very family friendly and our 3 boys loved it too! We also have friends in Peurto Vallarta and we appreciate being able to spend time with them on the resort by purchasing a day pass for them to swim and have dinner together. The rooms are clean and well kept and up to date, however I would suggest that they upgrade the double bed to a queen bed in the Deluxe room . Last time we were lucky eno [... read more]ugh to have a the family adjoining suites which we loved so that the kids had their own shower and bedroom. The staff are always friendly and courteous and we were impressed that many of them remembered us from one year to the next. The service was good and the food is tasty and there is something for everyone. There always seems to be a place to sit and relax by the pool and the activities are interesting and fun if you want to be involved, but not intrusive if you would rather sit and read a book. A well balanced place to stay. We also enjoy the location of the Melia as it is close to the downtown area and a short cab or bus ride to shopping, the Marina or just a walk on the Malecon. We look forward to another awesome vacation at the Melia in Puerto Vallarta, MEXICO in 2015!

Bahia Principe Explore Akumal: WOW

This hotel was fabulous. The beach was perfect for children and snorkelers - clear, calm and large. The staff were the most attentive and accommodating, more than any other resort I've been to. The food was wonderful. The only negative is that the room was a bit musty, BUT they did have a solution and came around with "aromatherapy" to freshen it up. Would definitely visit again

Valentin Imperial Riviera Maya: Great potential-just not clean

Loved the location along the coast, terrific beach with some private areas, good service - but the rooms had dust bunnies on walls, dirty lamp shade ( black) and stained blinds. I spoke to the front desk about it the morning after we arrived but it had no impact. Spoke to another couple who had the same concerns so we were not alone. Too bad. Grounds were beautifully maintained. Perhaps they should be assigned to do the insides as well.

Grand Sirenis Mayan Beach: Fantastic Family Vacation

My family and I (38, 37, 6, 4 & 2) spent a wonderful week at the Grand Sirenis Mayan Beach Dec 20-27, 2014. At the recommendation of our amazing travel agent Jennifer Collard we stayed at this resort. She was totally right. The food, the resort, the activities, the rooms, the atmosphere, the people...EVERYTHING WAS AMAZING!!! We will definitely be back again!

Viva Maya by Wyndham: Good Beach, Central Location

To start we booked through Holiday Market Travel, which has been bought/taken over my trip central. So there description of was different from what is currently on their website. So, some expectation we different. I was expecting a litre of water per day as per the "Smile" extras, which made a difference to me. We had to purchase water everyday. The second item it was longer transfer from the airport. Other than those two items, this is an average 3plus hotel. The free internet by the lobby is v [... read more]ery slow, it is better to walk to the Starbucks just outside the resort for better results. The town is about a 20 minutes walk depending on your speed. And in town if you choose you can take a ferry over to Cozumel. The food and drinks are average, and they do have an coffee/bar to get specialty coffees. The rooms are average, and clean, the pillows are flat or too puffy, the lighting in the room is commercial grade florescent, the lighting at night made me feel nauseated, so I left them off. Lots of activities if you want to participate, and the beach vendors really do not bug you. Overall just average.

Riu Lupita: Very good resort

We enjoyed our stay, however at poolside there is no " NO SMOKING AREA" for non smokers. as we do not smoke and had hard time to get away from smokers. One thing I like to mention is that I requested special cereal and it was provided next morning, I greatly appreciated the staff for doing this for me. The rooms were clean however if they provided time clock in rooms it would been great. The Resort food was good, however there were so many guests who got sick ( diarrhea) ?? food poising, almost  [... read more]80% the people We met suffered. I would say the Resort has to find out where is the deficiency in the food processing system e.g. cleaning water, filtration or some one handling the food must be a carrier or find the source of contamination. We found the staff and the Manager were very friendly, they were providing excellent services . I found the" Check in " service was great, which I never seen before, it was so simple and very fast and very WELCOMING. I will definitely recommend this place.

Azul Ixtapa Grand Resort: Beautiful Resort

Hotel was Beautiful - clean, spacious, staff was very friendly and always ready to serve food drinks with a smile! Book your activities and resturants early in your trip - Oyster Bar at 6:00 pm sunset dinner is a must!! Beach is natural setting not large - visit the Azul Beach Club for beach and ocean fun! Take the boat or kayak to the island for a snorkel day - worth the ride!!

Secrets Maroma Beach Riviera Cancun: Awesome resort

Friendly and helpful staff, great food, beautiful resort and beachfront. We found it easy to get a table at any of the restaurants. No line ups! Room service arrived within 15 minutes. We are definitely planning to return.

Dreams Sapphire Resort and Spa: Preferred Club Dec.20-28th 2014 room 106

The grounds were pretty nice, some pool tiles coming loose , but still good. Food(Buffet) is the same as most 4 Stars. Mosquitos are bad due to the jungle area ( take Deet) the restaurants (a la Carts) were great but there was a continued problem with guests travelling in large numbers, they wouldn't leave once finished eating, sometimes taking 3 hours for 16 people to clear out of a restaurant that didn't seem to hold many people. They wouldn't ask them to leave, & they ( the guest)were too sel [... read more]fish to wrap things up, it was super annoying. (They really need an enforced time limit, within reason) Staff was great, we had preferred club & room 106( best room in the place on the ground floor) preferred club does try to give you coupons that they say you can just pick up, but you can't .....it's a sales pitch of some kind, I told him I had 5 minutes, he said it would take much longer for him to give me free coupons& he wanted my husband there( you do the math). The Kids club is the Best thing ever, my 2 kids , 6 & 7years old.....had a wonderful time there, & they cried when our 8 days were up. Votte, Karla, Adriana,Gabriaella .....top notch girls. Tip them daily as it is 1st class babysitting , crafts and such. My biggest complaint was at the adult only pool, the staff was awesome, BUT there were a lot of teenagers taking up beds we pay for ! Parents were letting them take their beds, & they always seemed to be in the best beds. I was there 3 years ago & they always knew who was in there, this time they didn't seem to care ( I even complained at the preferred club). I can't stand paying for something that you don't get, Adults without teenagers, don't want teenagers at their pool, when they paid to use the adult only pool. Teenagers ruin an adult pool, I'd rather have little kids, at least they are happy!

Riu Tequila: Really beautiful resort

My husband and I went there for our honeymoon in November. There was a little mix up from our booking and they didn't know it was our honeymoon though. Our first room ended up being by the street and so we had headlights shining in our room. We asked to be moved and they accommodated us right away. The food was amazing but at ter 2 weeks it gets a little boring as it does everywhere.. but you can always find something no matter what. We didn't spend much time ON the resort as the beach was a 5 m [... read more]inute walk down a pathway away and we preferred beach to pool. It was nice because we could still eat and drink at the beach using Riu Yucatan. The only small complaint is that the staff really enjoy tipping and will cater to your every need IF you tip them. But when you're there for 2 weeks you can't tip the whole time. So by the end we were slightly ignored mostly in the restaurant Jalisco. Our maid also would only make you 2 towel animals before she would expect a tip. Still we loved the resort and the front desk people were absolutely amazing so we would definitely go back.

The Fives Beach Hotel and Residences Playa Del Carmen: Gourmet Gourmet from food to drinks!

A perfect resort for those wanting deluxe! Gourmet standards as far as food! Service impeccable. Zen grounds, peaceful and spa like resort, chick boutique. "Starbucks-like" coffee bar on resort. Loved it!

Meigas Binniguenda: Awesome Resort

This was our first trip to this part of Mexico and the stay at the Binniguenda made the trip so much more enjoyable. This quaint resort was very clean, the food was great...we especially enjoyed the Italian cuisine at the a la carte restaurant. The grounds are very well kept, the staff are very friendly and provide excellent service. This resort is in the Santa Cruz Bay Area and they do provide a shuttle service for the beach, however we also took advantage of walking to all other amenities.

Crown Paradise Club: Great family holiday resort!

We just returned from a 10 day stay at this small but lovely resort! We travelled with our 2 small children who had an amazing time and made lots of new friends! The resort was very close to the airport so no long drive to and from! Upon arrival we we greater by our Westjet rep and everything was smooth sailing. Off to the resort and that was quick and easy as well! We took a basic room with an ocean view, was lovely and simple and clean! Only thing missing was the fridge didn't have any beverag [... read more]es like all other all inclusives that we've stayed at, and they only provide one bottle of water and you have to buy what you need their after! Not the end of the world! But could have been included! So to rate the food at the buffet, everything w very good, although the selection was limited, but what they had was yummy! There was something for everyone! Was out daughters birthday while we were away, and they made her a lovely cake and made it special for her ! Also the mixed drinks where much better than most placed we've stayed, always fresh and not a powder like some of the other resorts! The pool was great not over chlorinated, always fresh towels when you needed them, the only thing I missed was the beach, the seas were very rough while we were there so we couldn't take the kids to play in it, but that's not the resorts problem! Also a bonus was they did. Room service, and the food was great, our son loved the home made chicken nuggets! Overall I would recommend this resort for family's, cause it is a family place! Had a relaxing good time! Stayed December 2014, travelled with family

Crown Paradise Club: Family Friendly Resort

The resort is one of the few good ones I have experienced. The staff is helpful and everybody works very hard to keep the common area clean. ( e.g. sweep the sand on most walking path, clearing dirty plates and glasses left all over the common areas ). The food is one of the best I have come across. Lots of selections and 3 types of fish every meals, not to mention the tasty Mexican food ! There are lots of activities for children and family but for a single person like, me, I find it a little n [... read more]oisy and I have to get up early in order to use any the swimming pools. The kids and families are in the pool from 9 to 9 ! I met people from the All Adult only came over to our side for food and to mingle. Entertainment wise is great for families with children but not for adults. Too bad the Pacific Ocean has such high strong tide and I was not able to swim at all. All in all, I find this place good, clean and I have already recommended to friends with children.

Plaza Pelicanos Club: Really loved it

The rooms were kept amazingly clean, the food was excellent and the staff were amazing. A special thank you to Claudio (the pool bartender) so polite and courteous. The other pool bartender was polite but I apologize I didn't get his name. The staff were incredibly helpful and everything was kept clean. Thanks all around for everyone's hard work.

Blue Bay Grand Esmeralda: The resort and staff were fantastic.

The rooms and food were great with volleyball by the beach daily. It was a family vacation with our two boy's (15 & 19) and we had a great time. As boys can be boys, they accidently left the safe open with $1000 of electronics in it. Chamber maid called surcurity, safe was locked emdiatley and a note was left for us to contact them upon our return. NOTHING missing and very professional

Barcelo Ixtapa: Our 2nd visit to the Barcelo

While we were very disappointed when we arrived to find the one pool under construction, meaning that the kids were allowed in the adult pool, it turned out okay after the Mexico holiday weekend passed by. We were at the Barcelo Ixtapa 4 years ago, tried another hotel in Ixtapa last year and returned to the Barceló Ixtapa because it was cleaner than the other place. Great service, nice and clean, entertainment was okay (except the Michael Jackson night, they need a better Michael Jackson). Only [... read more] complaint is that there is not a good selection of a la carte restaurants (only one), we didn't remember that from the first time. I think that has changed.

Bahia Principe Explore Akumal: Great resort.

Accomodations were clean and spacious. Problems such as lighting issues were addressed promptly. Staff were very friendly and helpful. Property was well maintained. Loved the wildlife. Buffets and a la cartes were well done.

Iberostar Selection Playa Mita: Excellent all-inclusive resort!

The customer service here was top-notch. Every staff member that we interacted with was great and made us feel like they were truly there to make our stay carefree and fun. Bed was comfy, a/c was just right, oceanview room overlooking the golf course on the left side of the resort (third floor) was lovely and private. Food was overall great, except the steaks. We ordered rib-eye and not only were they two different steaks entirely, but so tough we honestly couldn't eat them. Two other tables nea [... read more]rby ordered steaks and had to send them back. We were there from Dec. 01 - 08, and the weather was perfect every day. The surf was perfect also. Massage on the beach to the left of the resort - walk along the gorgeous beach (very clean), - only $35 US for 60 mins and it was truly the BEST massage I've every had. Didn't try the spa at the resort, but of course prices at the resort spa were considerably higher. Overall, we were very happy with our time spent here.