Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

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Pueblo Bonito Mazatlan Beach Resort: Travelled March 7-14

Resort is small but very nice, all rooms have ocean view! Beach is beautiful however water was very cold and hard to get into! Restaurants were very good, too bad the Asian/ snack bar was outside, it was windy all week and cool in the evenings so made it hard to sit outside. Staff at the restaurants and bars were fantastic and friendly, quiet resort as bar does not open until 10am and closes by 1030pm, no swim up bar either contrary to what is on line. All in all a nice place. This is the first  [... read more]

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Private  - 

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Melia Puerto Vallarta: Just okay

Grounds were nice. Rooms are very outdated, pictures online are not what you're getting. Need more food options, buffet was the same thing on repeat and only 2 other restaurants. Expected more. Area was nice, short walk to the marina.

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Private  - 

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Bahia Principe Explore Tulum: March 2025 - had a lovely time!

We were the last to get off our airport shuttle bus, making for a long day of travel (numerous drop-off stops along the way). Thankful at least for the 11pm-7am Truck restaurant, as we came in late and hungry! Check-in was relatively painless, as we were the only people coming in at that time. Front desk staff was cordial, although things sometimes took a while to get resolved. We were given a room with two double beds and asked to be switched to one with a king-size bed. After a soft sel [... read more]

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Private  - 

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Royalton Riviera Cancun Resort and Spa: a big deception for us

Many issues : -Base sewage odors inside the room, bathroom and outside the patio I couldnt sit down there and I can't put my clothes to dry. -My face and son's completely changed . (iritation and pimples) I never had any skin problems. We both came with clear skin.We had stomach aches and diarhee. -My son's eyes got burned -I falled down due to negligence the roof was leaking and there was no signage. I still have back pain We request a full refund as it was a disaster. We did not enjo [... read more]

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Private  - 

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Riu Palace Cabo San Lucas: Will never go again

I will premise this review by saying in general the resort was decent. Rooms are in need of some love but to be expected in an older resort. Food was decent. My biggest problem was the the fact that this resort was over run with spring breakers. The RIU policy says specifically that it does not allow spring breakers. Very untrue. I would say approximatley 70% were and they were obnoxious and drunk and rude. Spoke to the resort customer service and they basically said too bad. You  [... read more]

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Awesome location

Beautiful grounds, excellent pools. Rooms are "tired" but clean. Food needs improvement, most items seam recycled, and all lacking flavour. Even the specialty restaurants, are lacking. The staff is very friendly and helpful. Frustrated by signs all over stating no reserving pool side loungers, yet all have towels, bags, etc on them by 8am, and folks often don't show up to use them for 3 or 4 hours.

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TomKayla  - 

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Riu Palace Baja California: Amazing time in Cabo!

The staff was amazing, especially Fernando at the Gold Bar, and Emmanuel and Itzel at the buffet. The Asian and Mexican restaurants, and the buffet were excellent… housekeeping staff did a great job, everyone was so friendly. The guest room showers could’ve been hotter, but the bathtub water was piping hot so maybe just an issue in our room.

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Travellerjt  - 

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Sheraton Buganvilias Puerto Vallarta Hotel: Lovely Hotel

This was a lovely location and hotel. The staff were excellent! Service was great! Food we loved. We only did one ali carte as we enjoyed the food at the pool (ordering from a menu) as well as the dining room. Mexican night on Thursday nights was fabulous! For improvement: More entertainment would be appreciated. Also the lobby bar could use some improvement. The music that they play is far from welcoming or relaxing. Not inviting at all. I would of liked more calm relaxing music. The [... read more]

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Private  - 

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Royalton Hideaway Riviera Cancun: Great weather and Food

We were at the resort from Feb 25 to March 7 2025. It was very busy due to US march break but the staff did well. Room -Initially we did not get the room we booked but, after escalating to the manager we got into the right room. -The room was very nice big shower, nice bed, good A.C and view of the ocean. -We were suppose to have daily minibar replenishment but on several days this did not happen We avoided having to go to the almost standard timeshare presentation but were asked a few  [... read more]

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Private  - 

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Barcelo Maya Beach Resort: Wonderful family vacation spot

Exceptional resort with professional and friendly staff. Excellent selection at the buffets which were always stocked with fresh food. Was able to book all the a la cart restaurants but must do so as soon as you check in because they fill up fast and ideal times were limited. Only issue with the room was the patio glass door, very hard to open and would slip off its tracks.

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Tazman  - 

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Akumal Bay Beach and Spa Resort: Great spit

This place was very good. Staff are excellent and very kind. Servers were amazing and very attentive. Food was excellent!! Beach was ok and snorkeling was very good. My only complaint was that our bed was awful. Squeaky and very worn.

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Chenoah  - 

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Decameron Isla Coral: Basic but Satisfactory

We are from Canada and booked this resort very last minute (just a week before we left) for our “babymoon.” We paid $2,200 each for the week which was a bit pricey for what you get, but maybe you can find cheaper pricing if you book far enough in advance. I would say this resort is probably worth spending around $1,800 for the week. The hotel is about an hour and a half ride on the bus from the airport in PVR and is mostly on a windy road. If you get car sick, this drive won’t be a good idea [... read more]

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Private  - 

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Iberostar Waves Quetzal: Beautiful resort

We stayed at the Quetzal for 10 days in early March. We were very pleasantly surprised at the beautiful grounds. It is literally a jungle with numerous waterfalls, an abundance of vegetation as well as different animals. The reception was very quick and we were given a nice room in an excellent location; building 26. The buildings and the grounds were kept in exceptional condition...very clean and well maintained. The only downside we found was the walkway through the jungle as it is uneven and  [... read more]

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Ladydi59  - 

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Bahia Principe Explore Tulum: The best holiday ever!

The grounds are well manicured and so green. I love watching the the little critters roaming around. Our room was clean and comfortable. When our fridge wasn’t working properly, staff quickly replaced it for a new one. When our toilet was plugged, staff came in right away to fix it. The food was so good and tasty. A la carte meals were fabulous, except for Mediterranean restaurant. It was terrible. Food and service. Beach was water was amazing. Beautiful clear, turquoise water, and could could e [... read more]

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Private  - 

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Tropicana Hotel: Loved the Tropicana!

The Tropicana is located in the Romantic Zone, amid the cobblestone streets and directly on the beach. The rooms all have a balcony overlooking the grounds and the beach. The room is large and spotless; housekeeping cleans it and replaces the towels daily. The tv has Canadian, American and Spanish stations. The restaurant is clean with very attentive wait staff. We had breakfast included in our fee but it wasn’t a great idea because there was little choice. We basically ate the same thing every  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Loved it!

The resort had everything I was looking for. The beach was long for walks. The swimming areas in the ocean were super. I snorkelled right off the shore. Very good food in the alacarte restaurants. Entertainment was wonderful. Would recommend this resort.

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Beautiful resort

All areas of resort clean. Availability of transport from rooms to locations was excellent by very courteous staff. Of course restaurant staff where welcoming and efficient.The only issue I had was the abundance of the long tailed animals and racoons. I believe they are starting to overwhelm the resort.

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Private  - 

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Buenaventura Grand Hotel and Great Moments: Some changes required

We have been going to Buenaventura for 20 years, we love the staff, the location and the vibe from this resort Each year we go and meet up with our many friends and reconnect and explore what new updates the resort has completed, each time we go there is always something new A concern from this trip was the food choices at the Buffet and the one and only a la carte restaurant Breakfast at the Buffet was delicious although it was noticed that the fruit selection was limited and the bacon wa [... read more]

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Freddy  - 

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Secrets Playa Mujeres: great resort

Everything was exelent staff is amazing polite always asking if everything is ok. The food is very good, The gym is well equiped when there evryday. The only thing they try to sell you upgrade when you arrived. bed at the beach at 200$ US per day is a non sense at the price you pay.to go at this resort.

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Msmith  - 

Verified Purchaser

Sunscape Sabor Cozumel: Worst resort I have ever stayed at. Run even if the price is cheap. This place is a 1 or 2 star at best.

Rooms rundown. TVs not working in the entire resort all week. Hot water slow to come out. Food not good no taste overcooked few choices. Only 2 resturants lineups at peak dining hours. The Secrets and Dream hotel guests could come over and use our one pool take our chairs and eat in the 2 small restaurants and we could not use their amenities. Staff wanted us to move to Dreams for 300 US dollars and kept asking us daily to sign up for preferred membership. From what we saw it didn't really look  [... read more]

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