Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

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Barcelo Maya Caribe: Pretty much perfection!

The Barcelo may seem large but because it is made up by 5 smaller resorts put together, you have the benefits of accessing the other resorts' ammenities and the total beach is huge and offers different options from clear sand and water to coral for snorkeling. As well since it is in a cove, the water is somewhat calmer than more open areas. The food is exceptional including the buffets where fresh fruit, veggies and Mexican favourites were highlighted, and the a la cartes that are abundant and  [... read more]

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Private  - 

Verified Purchaser

Palma Real: Amazing resort!!

It was my first time in Cuba and all I've gotta say is that it was legendary. Resort was really amazing, it had 24/7 snack bar (closes when lunch or dinner buffet is open) more than 5 bars (including 1 on beach). Palma Real also had different kind of shows arranged every night such as Cuban Show, romantic show, Aqua Ballet and more and Most importantly 'Havana Club', opens every night 2300-0300. I found it better than the local clubs as La Comprasita and La Mamba. I'd say rooms were about averag [... read more]

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Beni  - 

Verified Purchaser

Allegro Cozumel: Great Resort

The food was good. There were a lot of nice activities onsite, like beach volleyball, aquagym, soccer, yoga. There was included snorkling equipment for one hour. There were a lot long chairs on the beach. The staff was nice.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Beautiful resort!

This was my second time staying at the Barcelo Maya Caribe in Riviera Maya. The grounds and common areas of this resort are beautiful and well maintained. The beach is very nice and if any sargassum appears, they work hard to keep it cleared up. I loved that there were so many palm trees on the beach instead of man made palapas. The pools are a few steps from the beach. I never had a difficult time to get a lounger at either the beach or pool all week. There are many parts I keep disc [... read more]

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Saskatchewan.couple  - 

Verified Purchaser

Palma Real: Solid place to stay!

We went on our trip Jan. 2019, we had low expectations, just from reading other reviews, but we got a good deal so took the chance! I loved the location, we could easily walk downtown etc. The beach access was awesome, with the bathroom/ bar/ snack shack right there. I’ve never seen beaches that beautiful before, they were well taken care of too. There was always someone picking up trash/ cleaning and there was always a life guard or security guard at night. The bars: always friendly ser [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great week spent with family

This is a very nice resort. Very quiet and relaxing. We attended a wedding and it was beautiful. I would definately go back. I wasn’t a fan of the beach. But we fixed that by staying by the pool. One thing to keep an eye out on. Make sure you don’t book while Crash my Playa is on. It’s a huge party/concert. It’s just drunk people everywhere with nowhere to even sit. I’m happy this was only on the first day of our trip.

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Private  - 

Verified Purchaser

Barcelo Solymar: Rooms need updates

We had 2 phones in our room- neither one worked. We had maintenance in our room 3 days in a row to fix the toilet as it would not flush. The patio door on to the balcony was so hard to close you had to push with both hands

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Slf1963  - 

Verified Purchaser

Occidental Papagayo: Disappointing resort

This was the most expensive all-inclusive I have been to and for the money we paid, it was a great disappointment. By no means is this a 4 or 5 star hotel, more like a 3 if I'm generous. The hotel has reduced its service to the bare minimum. I would say the cost should have been $1500-$1600 not $2200!!!! King bed in the room when 2 beds were requested. The manager response was they only advertise king but this is not true, their site lists king or 2 double beds. Another excuse was that there's [... read more]

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Tony clarke  - 

Verified Purchaser

Barcelo Solymar: needs upgrades

Grounds were well looked after. Buffet waitress and cooks were great Food good But the resort needs alot of general maintainance.But for $1055 i guess it was worth the money.I would say it should be a 3 star.

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Private  - 

Verified Purchaser

Occidental Papagayo: Lovely weather, not a hotel for group getaway

The views at this resort are one of the best selling points along with the majority of staff. The weather also helps This resort would not be a great location as group getaways due to the fact that there are only 10 rooms in the resort have 2 beds, despite there indication of deluxe bay view having 2 beds or king. This would be designated a couples resort not adults only. The rooms need some updating. Wifi intermittent and most of time not functioning in the rooms, malfunctioning room key cards [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Not great!

It's a small resort in middle of nowhere. it's 40 minute cab ride of downtown Puerta Vallarta. the rooms need some upgrading and there's always repairs going on. The buffet is limited and lacking in the variety of food. I am a beach person but spent the whole week by the pool. the beach is not great for swimming or laying in the sun. the loungers are in the shade for most the day and the waters are rough for swimming. Housekeeping lacked since everyday I had to go hunting for wash cloths, [... read more]

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Sheera  - 

Verified Purchaser

Barcelo Puerto Vallarta: Not what I expected

The hotel was nice, considering an older building. Clean rooms. Had issues getting linen had to ask for it everyday. We had a note on our bed 3rd day in to use our towels more than once and shut of all electricity when leaving room to save on hydro..eg A-C and fans. Also only changed sheets every other day if asked if not they would change them on 3rd day. Problems with wi-fi all week and we paid for it. Food was ok.The beach area was terrible, very small and a lot of small boats sitting there, [... read more]

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Rooz28  - 

Verified Purchaser

Palma Real: Great resort

The hotel grounds, public areas. As well as the pools were great. I still can't believe how good the food was. Fish, chicken, shrimp, and the snack bar even had fries. The hotel staff was very friendly. Hotel has a great location as it is right downtown. However watch out for people who aren't very social. That could seriously effect how much fun you have. But that isn't the fault of the hotel. It is just the luck of the draw, when considering who stays at the hotel the same time you do.

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Beautiful resort

Everything was clean, efficient, and very friendly. The food was very good. The beach was excellent. The grounds were landscaped perfectly. The shuttle service to the Bavaro Palace was always available which was especially nice for seniors. The pool, buffet, and bar were centrally located around the rooms so there was not much walking.

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Private  - 

Verified Purchaser

Allegro Cozumel: Nice resort except for the rooms

The rooms at this resort are terrible. They're small, dated, not the cleanest, and our upper-floor room had a leaky roof (so did our friends'). Staff aren't quick to repair the roof, they just ask whether it's leaking on the bed (if not I guess it's not a priority), and tell you to move all electronics away from the leak. Beyond that, they attend to it when they see fit. There was a distinct smell of raw sewage in our bathroom all week. You either get a king-size bed or two double beds, and it b [... read more]

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Private  - 

Verified Purchaser

Barcelo Huatulco: Nice resort

Enjoyed this resort..very clean and friendly. Comfortable beds, food is good. Long lineups to book a la carte. Had the Italian a la carte, it was terrible..was fried mozzarella with tomato sauce, chicken parmesan and dessert..the fried mozzarella was cold and sits on tomato slices (no sauce), the chicken was so tough you couldn't cut it and the dessert was so hard it was like a rock. The food on the buffets is good, lots of variety. The beach is ok..the sand is hard to walk in. The pool is n [... read more]

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Private  - 

Verified Purchaser

Barcelo Huatulco: Good Resort

The grounds are very well maintained. The beach was good but hard to walk due to the slope and sand you sink in pretty much up to your ankles. Staff are very good and very clean rooms. Downsides were you need to get up at 5:30 a.m. to put your towel out on a chair or you are not getting a spot. Also, line ups to book an a la carte restaurant are ridiculously long.

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Third Time's the Charm!

This is the third time for us at this venue. We stayed twice before (2001 and 2003) and were surprised at the many upgrades since those long ago vacations. The grounds were groomed to the nth degree; the guest rooms are roomy and clean; maid service was excellent, and while we normally prefer not to dine at buffets, this one was a surprise because the menu selections were plenty, varied, and interesting, so we found ourselves drawn to the Carib buffet. We dined at two of the reservations-only [... read more]

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Bettyboop  - 

Verified Purchaser

Barcelo Bavaro Beach: Very impressed with this resort

The grounds were very clean, the people were very helpful. The food was very good. the weather was fantastic. I loved that we could visit the Palace. Lots of variety in the drinks at the bar. Loved that bottled water was available at any bar and you did not have to stand in line for it.Would go back to this resort

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Jihad  - 

Verified Purchaser

Occidental Punta Cana: Amazing resort

Staff is friendly rooms are great common areas are breathtaking food is good swimming pool is nice I say overall it was a nice experience there Santos at the pool bar was amazing back yard of the ground floor room is amazing thanks everyone .

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