Iberostar Waves Cozumel: Great Time!!

The hotel and grounds are very clean. With the Flamingos, Peacocks and Inguinas the resort environment was amazing! Staff really take care of guest needs. The rooms were great. Food and drinks were good too for the most part. We had two a la carte meals during our stay. One was Asian, which was not our taste and the second was Steak night. Our steak were cooked as request and tender however they were a bit salty. Our server for breakfast was somewhat invisible each day however the dinner server [... read more] more then made up for it. Pablo was amazing! Overall experience was very good and I would return again! We had a group of nine and all of us had a great time!

Iberostar Origin Daiquiri: Wonderful resort!!

Just came back from a weeks vacation at this resort and can't possibly say anything negative about it at all. Good food Lots of hot water Clean beach and pool area Friendly and helpful staff Clean towels everyday Nope nothing wrong with hotel at all and definitely going back next year!!!

Iberostar Selection Ensenachos: I love this resort

Let me preface this review by saying I've been to the Caribbean about 15 times, stayed in Mexico, Antigua, Jamaica, Bahamas, St Lucia, Dominican Republic and Cuba, and the Iberostar Ensenachos is the resort I would recommend the highest, having been there 5 times now. We are a family of 4 (2 adults and 2 kids, although on this most recent trip, our kids were considered adults). What I like about the resort: - It is on an isolated part of Cayo Santa Maria (actually its own island called Cay [... read more]o Ensenachos), so there are no neighbouring resorts - i.e., no one comes onto your beach! - It has 2 beaches: one is one of the 3 most beautiful natural beaches in Cuba (according to the tour guide), and the other beach is protected by a large reef, resulting in little-to-no wave action. - snorkeling can be done right at the beach - the scenery is beautiful - never seems to crowded - it is *not* a teenage party place Bad things about the resort: - it is a long (90 minute) drive from the airport - it's Cuba, so the food is not great. However, the food is better at the Ensenachos than other resorts I've visited in Cuba - the entertainment is not great (everything is singing and dancing...so if you like that, then good)

Iberostar Selection Playa Mita: Great value

Recently stayed at this resort and found it very worth the cost compared to others I have tried.Rooms are comfortable and resort very clean.Food choices were plenty and good.Employees are very friendly and helpful

Iberostar Waves Cozumel: Loved the resort

We were blown away by the welcoming lobby with the truly beautiful outdoor space. The staff were all friendly and went out of their way to make us feel comfortable. Food was incredible, with lots of variety for everyone. Rooms were big with all the modern conveniences. Definitely coming back.

Hotel Mojito: Beautiful

We stayed for 1 week and had a great time! If hot is what you're looking for you've found it. Staff are great, helpful and friendly. If I had a complaint it would be the mosquitos! They should put up zappers or something.... I dunno what but seriously bad mosquitos! Otherwise loved it! We'll be back 👍😊

Iberostar Selection Ensenachos: 5th time to Ensenachos

This was our 5th trip to the Ensenachos resort. We were not disappointed. Check in was fantastic. Our request for room location was fulfilled. The staff are the very best. Friendly, attentive, hard working. I found the buffet food to be a little more lacking than in previous years but none of us went hungry 😊. We had 2 a la cartes..Italian was ok, Mediterranean was phenomenal... best meal of the week.

Iberostar Origin Bella Vista Varadero: Terrible experience

Resort was dirty. Rooms smelled very musty and damp. The grounds were dirty as well-litter on ground, cigarette butts all in the beach. Elevators disgusting. Service was extremely poor. First and last time in Cuba.

Iberostar Origin Laguna Azul: Enjoyable resort!

Our first time at the resort and we will be returning. We enjoyed the different restaurants and bars. Make sure to book the speciality restaurants early and bring a travel water bottle or tumbler for water and drinks at the bars. Great staff and a nice clean resort.

Iberostar Selection Ensenachos: Very nice resort

Quite large resort and most suitable for people that have no mobility issues. The buildings are well maintained and rooms nice, large with separate bathroom, shower, toilet, entrance and storage areas. Service mostly excellent. Buffet good variety with lots of fruit, dairy and all regular food items. Bars have limited choice of international drinks. Beaches are probably some of the nicest in the Caribbean, snorkelling very limited. There was always a shortage of shaded areas at the beaches un [... read more]less you go there after 4 pm. Gym has good variety of equipment. Extensive grounds, very well kept, lots of trees, plants and flowers. Overall we like this resort a lot.

Iberostar Waves Quetzal: Great resort in great location

Jungle in the middle of a resort is a first for me and it was definitely a highlight. Monkeys, peacocks, iguanas, flamingos and more. Staff are all amazing and work so hard to make guests feel welcome and taken care of. Pool is very large and configuration allows for different activities simultaneously and never feels full. Beach has soft, powder like sand and never had difficulty finding shade when needed. Sea was warm, unfortunately had a few days of seaweed that prevented us from going in [... read more] but this is no fault of the hotel. 10 minute ride to Playa Del Carmen-.great restaurants and shopping.

Iberostar Origin Daiquiri: Not good resort to stay

Rooms are smelly and outdated and the mold is everywhere. Toilets are dirty. Towels are placed just above the toilet. We had a superior room with an ocean view, and bedding was so old and ripped off with stains on it. I couldn't believe what we got for a 4 and a half star resort. This is not our first time in Cuba. We were 5 times before in Cuba and we were shocked what we got. We switched the room but it was even worse. The whole resort needs a big renovation. The beach is beautiful, but all b [... read more]eaches in that area are beautiful as well. We had to contact our Sunwing agent to help us to change our resort in order to stay 14 days in Cuba. It cost us an additional 125 doll. So Tony was a good example of an excellent customer service. He arranged our move to Pullman resort and saved our vacation. Thank you Tony so much. You are the best!

Iberostar Selection Ensenachos: Disappointment!!!

We 've been having vacation at Santa Maria "Iberostar Ensenachos " since opening.It was named then "Royal Hideaway". We could see every our visit that quality and service is getting worse but was kind of satisfying. Our last vacation in April 2019 was very unpleasant. The room service is super poor, we didn't have towels for shower, beach towels weren't changed for 3-4 days until we brought up complaints, bed linen wasn't changed for whole week, after room " cleaning" still sand on the floor.An [... read more]d you feel it due no usual sleepers into room. Food quality and variety poor as well.We 've never seen in 5 stars resort complete absence of butter.Instead we were offered some unknown substance which even doesn't melt in mouth...And the last and the most inoying -moskitoes bites. Everyone whom we met there was covered from head to toe. So, our conclusion- not going there anymore . There are tons of options to spend $4 K for one week vacation!!! THANKS

Iberostar Origin Daiquiri: Great First Experience!

The resort was beautiful with many different coloured buildings. When you walk in you feel welcomed right away. People are there to help you make your stay excellent and relaxing. There was a variety of food for all to enjoy. The beach was clean and well kept. The Iberostar Daiquiri was a great first time in Cuba!

Iberostar Selection Ensenachos: Needs allot of work

The grounds of this hotel are in rough shape, loose wires hanging from outlets, man covers holes but only have covered!! Dangerous Beach was stunning but not hardly any huts to get out of sun as it was very hot. Lots of chairs at the pool Kids club was awful, this was a family vacay with young kids, so dissatisfied that there was no kids club. It was closed, weeds everywhere, dirty, fence starting to rot, paint peeling of fence and hut. None of fountains were working, no water in them at al [... read more]l, the boardwalk to the beach was not safe at all, there were lots of loose boards, broken boards, loose railing, and some spots no railing This resort was a joke, def not a 4.5*, more like a 2.5* Talked to lots of people who go to this place every year and said it really went downhill in a year and they were very disappointed as well. The pool food bar was discussing as they had litterly 2-3 items to pick from. Always never had anything on the menu, always said they were sold out but twice we were the first ones served!!!!!!! We watched a wedding on the beach which was beautiful but they put the chairs to close to the ocean and the waves had the chairs all wet but can you believe this, the shuttle forgot to pick them up to take them back to the reception. They had to walk all the way back in the heat and their gowns and heels!!!!!!! Shuttles were always broke down. Lucky to even get one Stay far away from this place. So sad cause we took our kids and theirs on this vacation and it was their Christmas present so very unhappy

Iberostar Waves Cozumel: Best vacation

The whole trip was the best. The view from the hotel was beautiful I loved the jungle feeling. The beach was mostly rock but besides that everything was perfect about the beach. The snack bar at the beach had the best food. Pepai was one of my best friends there and the cats were so nice one of them kept coming to my hotel room. I loved the tropical animals that would greet me every morning like flamingos. The room, food, services and staff were perfect. I would recommend everybody to go to thi [... read more]s resort. :)

Iberostar Origin Playa Pilar: Very nice staff but sub par facilities

The front desk, bar staff and recreation/entertainment staff were amazing, friendly and so helpful; they made the trip. The rooms however were not always serviced properly. When I checked into my room there were stained sheets on the bed that were not changed even after the room was serviced. There was no water at all for a couple of days straight, could not even flush the toilet. Overall the food was ok but I do think there should have been more frequent kid-friendly staples, eg hot dogs  [... read more]and hamburgers. Nice spot for a cheap student trip but be prepared to take a whole suitcase full of snacks, t.p and soap. Pilar beach was beautiful and just a short walk. Friendly people and beautiful views but hard to really enjoy the trip without reliable access to a shower or working toilet.

Iberostar Waves Paraiso Beach: Truly an amazing resort.

Everything from the from front desk to the drivers, star camp, restaurant servers, guest services everyone was awesome. My family and will be returning there again. I would highly recommend this resort to everyone. You will not be disappointed.

Iberostar Origin Playa Pilar: Very close to pillar beach

Very good resort. But we stay in the ground level, at the first night my friend leave their beach shoes and some wet swimming shorts on the balcony, and they all gone by next morning.so take care of your belongings.

Hotel Mojito: Fantastic Vacation

What a nice hotel. We enjoyed the whole resort. We were last here in the fall of 2015. We will be coming back again. Our room was nice. We had a view of the ocean and the Adult pool. The food and drinks were great. We can't say enough about this place.