Paradisus Princesa Del Mar: Great for what we paid!

My husband and stayed here during the first week of December 2019. We had a very relaxing and fun time at Paradisus. Here are the pros and cons: PROS: -The resort grounds and landscape are beautiful and very well maintained. -Hotel room was large, comfortable and clean. We were given an upgrade to a large room in the Royal Service area because none of the Standard rooms were available when we arrived. -Lots of fun programs and activities at the resort and beach -Very friendly staff and se [... read more]rvers -The beach is beautiful (we didn't use the pools) CONS: -Reception did not give us an orientation when we arrived. No information on the map of the resort, meal times or programs. We saw that another group that had arrived the next morning received an orientation so I'm not sure why we didn't even if we arrived later in the evening. -The food at the buffet was okay (we had low expectations) but some of the a la carte restaurants were very disappointing. A lot of the meals were the same food served at the buffet, but with different sauces. -A lot of mosquitoes in the royal service building - we went there for dinner at the Miramar -Some of the lights in our hotel room didn't work, but it wasn't a big deal

Melia Cayo Coco: Best resort in Cuba

Everything was just top notch, from the booking process with Tracey Weldon-Duffin who has always been so helpful to our flight home. It is a smaller hotel which we prefer. Food was excellent and way above Cuban standards. Rooms are comfortable and well maintained. We phoned maintenance about a drip when we went to breakfast. It was repaired before we returned so less than an hour. Beach is very large and more than enough chairs you didn’t need to reserve. We have been twice and will defini [... read more]tely return

Paradisus Princesa Del Mar: A Hidden Gem

This resort is an absolute hidden gem in Varadero! The staff were fantastic and went out of their way to make our trip absolutely memorable! If you stay, I highly recommend the Royal Package as it is worth every penny. Our butler Joel was great and made our reservations for restaurants on the first day of our stay. All of the restaurants (other than the Italian) were amazing and in particular, the Cuban restaurant was our favourite. To the beach bar staff, Nacho and Lily, thank-you for your hosp [... read more]itality and ensuring we were always hydrated! Our room was fantastic and had a huge deck, though the hot-tub was not working, it had a separate living room and two bathrooms which is a huge plus! We have not found a resort in the Caribbean that we would want to go back to, and we have now found one! Thanks to all the staff for making our trip amazing!!

Paradisus Princesa Del Mar: Paradisus Princess Del Mar

Great resort, enjoyed our honeymoon there, weather great, customer service #1, we would go back there in a heartbeat, very friendly staff, the grounds were very well maintained & clean.The 1 draw back was the slight smell of mildew in the room but we got past that by opening the patio doors for a while during the day.

Paradisus Princesa Del Mar: NOT A 5 STAR ( 3.5 )

The bedding in the room was terrible. Sheets do not fit nor are they pressed. Most things in the resort require painting and general maintenance. Doors to room and bathroom need adjusting. Food is typical Cuban ( but that is to be expected ) Price of all inclusive was to much

Paradisus Princesa Del Mar: Ok not much entertainment

Hotel was clean not much entertainment or choices for food need food on beach running out of food Not much fresh fruit food choices only one pool , Same food choice every other day Need more to do entertainment starts too late not more choice for drinks 🍹 in the dining area only pop or beer need a food place where you can help yourself to snacks like cookies all day not to have to be served

Melia Cayo Santa Maria: Simply the best

This hotel is fantastic. I've been to multiple hotels throughout Cuba but this is the first one I've been to more then once. The beach is incredible, the pool and grounds are always clean. But what sets this hotel apart from every other one is the staff. They are simply the very best group of people and I'm proud to call them my friends. Most of them recongnized me from my first trip in February 2019 (7days), & the majority even surprisingly remembered my name. In both visits to this hotel  [... read more]all the staff was extremely friendly, helpful & wonderful. Yoandry, Yoseet & Luis at the new beach bar are the absolute very best of the best & make the best drinks on the resort and best lunch BBQ, they will even serve you right on the beach. Juan Carlos, Yasin, Ernesto are always wonderful when you are at the lobby bar. Osbiel & Alfredo will always keep you well stocked by the pool. Marlon & Gennry are wonderful at the snack bar & will keep you fed & unthirsty 24hrs a day even at 4am with a warm smile on their faces. Victor in client relations is absolutely amazing and is always concerned & willing to help whenever he can to make sure everything is going well with your stay. And last but not least the entertainment team is incredible. Yoanny, Filipe, Nayibi, Alex, Darbel, Daniel, Ernesto & Mikael. They will have you entertained the entire week either Tai Chi, volleyball or dance lessons on the beach. WaterPolo, aqua aerobics, dance lessons by the pool and just dj and dancing after the evening entertainment show. Mikeals mad violin skills are a definite not to be missed. The only thing I have to complain about is the airport is too far away from the resort and that February is too far away for my 3rd trip back to this resort this year.

Melia Marina Varadero: Mixed feelings about this resort

The resort is located at the eastern part of the peninsula. The beaches are the best I've ever been on. The area is beautiful with the marina right next to the resort. While the resort looks great at first glance, there are some maintenance issues. For example, door locks at washrooms at the restaurant by the beach were broken. Not all the faucets were working. Patio door lock had to be fixed. Pool water was cold. Even the hot tub had cold water. There were some staff members (waitstaff, b [... read more]artenders, entertainers bell boys) who were amazing and friendly. However, there were others who just didn't seem to care. The bar staff at the pool and beach were great. But the bar service at the lobby was not. The staff there did not seem to want to serve customers who are not white. Lastly, the food was the worst I've had from an all inclusive resort - I've been travelling almost every year since 1998. The food was tasteless and cold, both at the buffet and the ala Carte restaurants. The food was the biggest disappointment. There was an awful stench in the enclosed area where waitstaff emptied plates of uneaten food at the buffet area. We luckily had perfect weather, and that with the beautiful beaches made the vacation worth while.

Melia Las Dunas: Fabulous resort

The resort is overall fabulous. The staff is second to know. The lobby bar staff although busy, always aim to please! The buffet staff are exceptional! Once they meet you, the greet you every time you walk in the door with a wonderful smile and fabulous service. The food this time was not as expected, but there was still a variety overall. The beach is spectacular. This resort was recommended by a co-worker. We will definitely be back to this resort!

Paradisus Rio De Oro: Excellent Resort with amazing staff.

This was our second trip to this beautiful resort this year. We first visited in April 2019 and returned in Nov 2019 with 4 other couples to celebrate 4, 60th Birthdays. Food accomodations and service were excellent. The resort staff went to great lengths to ensure that we had a wonderful 60,th birthday party dinner, which was greatly appreciated by all. Our group was impressed with the kindness, laughter and fun the resort staff provided. We were amazed at how many staff remembered us from ou [... read more]r visit in April. Hats off to all of you for providing great customer service!!! The weather unfortunately was not the best with many rainy days and a lot of erosion to the beach. On the days we could we enjoyed snorkeling right in front of the hotel. Our only complaint would be that we booked this trip as a group but upon arrival at the hotel we were randomly placed in all corners of the resort no where near each other??? Those with mobility issues were placed furthest away from facilities which was the opposite to the request. Also just an FYI -Holguin airport will no longer accepts Cuban convertible pesos. Be prepared to pay in American dollars at the duty free when leaving Cuba. Also if you need a wheelchair at the Holguin airport make sure you have a traveller to assist you. The airport staff and flight crew (Air Transat) do not assist you to the plane. They also changed our seats when we checked in at the airport, even though we already had electronic boarding passes. Some passengers who had paid for extra legroom were denied their designated seats. That was unfortunate and there will be many following up with Air Transat. In conclusion we look forward to returning to this resort in the future.

Melia Marina Varadero: Good Resort

Resort is good and what you’d expect from Cuba. The staff is excellent for the most part. Recommend the Level as the restaurant included blows the buffet away. Food has gone way downhill since we were there in 2014. Beach is one of the best in the world. All in all would return.

Melia Las Antillas: good Resort

everything was good but hotel is old and bathrooms are full of mold this was not a great experience asking for changing our room otherwise everything was great especially Beach service people friendly great entertainment at night

Hotel Camino del Mar: DON"T GO !!!

The grounds were nice and the staff were great. The place was run down and the sheets were stained. Almost had to beg for coffee pods for the room. The resort was only one third full and it ran out of baileys and whiskey for two days. We have traveled a fare amount and this was the worst food we ate, we lost weight when we came home. Sand flee bites us all week. The only thing that was great was the beach. Seagull shit on the back of the lounge chairs around the pool, told the manager so they cl [... read more]eaned them but some of it was still on them.

Paradisus Princesa Del Mar: Needs some work

It was ok. Food was poor, even in the restaurants. Most staff were nice and friendly. Be careful they tried billing me 3 times for the same service. I kept asking for a receipt but they always had an excuse.

Paradisus Rio De Oro: Relaxing resort

Stayed in a suite, lovely but almost dated. Very clean. Beautiful mature grounds and plantings, zen like. friendly staff, excellent al la cartes, buffet dining a little repetitive. Beach is close with snorkeling and scuba diving close buy. Large pool. Overall, beautiful and relaxing hotel.

Paradisus Rio De Oro: Beautiful resort, feels like paradise

The Royal Service area was wonderful. We enjoyed the villa we were in. It was surrounded by lush gardens and had a pond area at the patio. The villa was spacious, beautiful decor and the outside shower was amazing. All the grounds very beautiful and the private beach area was lovely. The staff were so nice, they aim to please, lovely people. They make the holiday. The food was excellent, presented very well. We enjoyed the Mediterranean, Japanese, Beach bar restaurants. They had a pig [... read more] roast one day which was nice for lunch. Horse back riding and a sail on the hobbit cat were fun. The service at the Royal was wonderful. We were a group of six and they accommodated us with no problems. I highly recommend this place for a very relaxing holiday.

Melia Marina Varadero: The Level only

Resort, marina, and beach are all beautiful. Would only recommend staying here with “The Level” package because of the private dining. The resort buffet was horrible and there is no way we could eat there for a whole week.

Hotel Vigia: Great Little Resort

Hotel was older, as expected, low staff and low occupancy and also saw a lot of rooms not using or under renovation. Visited here Nov 23-30 2019 and never saw rain, always sunny with a couple spotty cloud days. No more nude beach as the MGM is fully open and taken up the older west beach area. However, discreet suntan lines could get worked on to the east, just before the hobies and kayaks at the last few palapas. Food was ok, lotta repeats, omelettes and stir-fry if you wan't greater than roo [... read more]m temperature meals. Beach was magnificent, we walked every day to and from the east marina area and to and from the far side of the MGM. Probably not a place that i would return to but willing to go as a repeater to Sol Cayo Largo, just wish they were open in November, looking forward to going there in late winter/early spring 2020

Paradisus Varadero: Resort was great

Overall food was good base on Cuba’s standards. Except the chicken they overlook Entertainment, Butler services and stuff where excellent The beach was very clean and amazing For 5 star resort the Building overall needs renovation specially little items in the bedrooms

Melia Jardines del Rey: Would stay again!!!!

My wife, two teenagers and myself thoroughly enjoyed our stay, the staff and the service was fantastic, the beach/water was incredible and the food was above Cuba standards, Our room was spotless and very comfortable