The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful Place

We booked Azul Fives as a last minute vacation with no knowledge of the resort except what we read online. We were extremely impressed when we arrived. We had a lovely 1 bedroom suite, which was huge. We looked out onto a pool area, where the pool man was right at you service every morning to set up your chair and towel, we found all the beach and pool attendants to be extremely helpful and friendly!! The resort is beautifully kept and everyone is friendly, there is lots of space to stroll aroun [... read more]d and there are a few monkeys on the resort which we loved to watch everyday. We loved the beach area and the restaurants.

Blue Bay Grand Esmeralda: Clean, Great Service

The resort is extremely clean throughout. Rooms were cleaned daily and mini fridge stocked daily as well. Part of the main pool was being cleaned and repaired during my stay but with the other half of the main pool as well as the quiet pool there was no hardship due to the reno. The ala carte Restauarants were fabulous and no trouble making reservations for the same day or day after. I think my favorite was the Italian but I only ate there on my last day so I didn't get to enjoy it twice. It is  [... read more]a very large spread out resort but the carts go about every 8-10 minutes in between stops so if you don't like walking make sure you are close to one of the stops. The snack bars probably don't have quite as much food as the main buffet but there is still lots of items to pick from. Room blocks 1-4 are closest to the beach and main pool, building 5 is a little bit off on its own but has the best beach access and is closest to the swing bar. Room blocks 6-8 are near the quiet pool and main buffet and ala carte restaurants, as well as the 24 hour sports bar. Over all this resort should satisfy most everyones needs, as it has a little bit of everything, The biggest downfall is probably the beach as it has a few rocks and sandbags.

Ocean Maya Royale: Nice resort

We really liked our resort and accommodations . Food was very good. I only wish this resort would have swim out rooms. I really did not like the pool areas enjoyed the beach much better. Lots of loungers on beach to enjoy.

Allegro Playacar: A resort that grows on you

Nov 13 at 7:25 PM Diane, firstly thank you so much for the vacation package, both my wife and I really enjoyed getting away for the week. You may be aware that the flight leaving Vancouver was delayed from 7:50 am to 1:00 pm and then again to 1:25 pm and did not actually get off the ground until well after 2:00 pm making it a total delay of more than 6 hours. I did check on the flight schedule just before we left the hotel and was informed the flight was on time (at 4:00 am). We received an emai [... read more]l from Trip Case around 4:30 am advising us that our flight has been delayed but unfortunately we had already left the hotel and did not get the email until quite some time later. We arrived at the resort around 11:30 pm and was quite disappointed that our first day of vacation was spent either in the airport or on the plane. Disappointing also was the fact that Air Transat did not appear overly concerned about our predicament offering little apology and a measly $15 coupon for breakfast. They obviously did not care that we would be either in the airport or on the plane for many hours and lunch and dinner would not be forthcoming unless we made our own plans to purchase meals and take them on the plane. I suggest this is not good customer relations and most if not all of the passengers expressed more than disappointment in the process. On the positive side the resort, while small, was quite nice. First night it looked not so good but the next couple of days it kind of grew on us and we had a good time. We especially liked the unique design of the rooms, they really are quite Mexican not like others that do not have palapas and have modern style designs. The meals were rather sub par being the same food almost each day. The best thing about the resort was the staff, they were very friendly, helpful and really shined when it came to service. We cannot say enough about the attitude of the staff. While there we ran into a group of travel agents who were viewing several resorts in the area and those that I talked with agreed that this resort should be rated somewhere between a 2 and 3 star. While the staff make every effort to keep up with the repairs it is obvious that the buildings are simply quite old and need more than a face lift. Overall we liked the resort, the proximity to town, and the ambiance. Without the 5 star service this would not be a resort I would like to return to. However the service is definitely one of their major strengths. Again thanks for the trip, and we look forward to having our name drawn again and perhaps winning a trip to Cuba. All the best, Bill

Valentin Imperial Riviera Maya: I never felt so pampered

I asked for a quiet room and got it. Our patio opened out into a quiet garden. The staff was plentiful and couldn't do enough for you, or fast enough. 5 a la carte dining rooms with delicious varied menus. There was always 2 kinds of entertainment louder for the younger crowd and quieter for the more mature. 24 hour small buffet and room service, can you imagine.. The grounds were continually maintained. This is the Best Resort we have ever been to.

Dreams Sapphire Resort and Spa: Am I itching to go back?

Concierge will try to sell u time shares Beach has tons of seaweed on shore and out into water, I have only 30 itchy sand Flea bites, that are still itchy after being back 1 week Main buffet small and only has 1 toaster Room only has 1 sink and AC I couldn't get to go less than 24C No reservations required for speciality restaurants Food very good and entertainment great Great coffee bar open at 6:00am free wifi everywhere

Bahia Principe Explore Coba: Superb Resort

The room was spacious and the decor was good. The staff (bar, entertainment team, housekeeping, servers in the restaurants, front desk and bell boys) were always smiling and provided an excellent service.

Bahia Principe Escape Sian Ka'an: piece of paradise

This hotel is an excellent price for the quality of service. We went in November so it was nice and quiet and we always got a spot at the beach. Drinks were delicious+ try the mango margarita. If you like a laid back resort this is the one to go to. For some more action you can always go to the activity pools at the other resorts (coba, akumal) or you can visit the hacienda

Crown Paradise Golden: ADULTS ONLY ROCKS!!

If you're looking for a laid back, relaxing and casual holiday this is the resort for you. Great service, good restaurants and 7/24 room service make this a good choice for a reasonable cost. Only negatives are the buffet ( menu is much better ) and not much in the way of entertainment or night life unless you go to the disco across the street.

Barcelo Maya Tropical: Wonderful hotel and holiday!

This resort is gorgeous and the service was fantastic. The rooms are a great size and all kept very clean, fridge stocked. The resort is so big, so much room around the pools and on the beach! Good was also great, especially in the Japanese restaurant! We went for a wedding and it was gorgeous! Will def recommend this hotel to friends and family!

Bahia Principe Explore Tulum: Amazing stay but terrible beds

Staff were great, food was amazing, loved the drinks. But... The beds were terrible. Like sleeping on just the box spring. Rooms were clean and mini bar was stocked daily. Beaches were nice and clean and the resort was not over crowded. Found the vip sales people a bit pushy but that's just the way it is for that stuff.

Temptation Resort & Spa: Best Birthday Ever

Went for 6 days in the beginning of November 2014 for the first time but my travel partner has been to this resort several times before so it was nice to have a "guide" to show me around. I did not even have one complaint the entire trip. The room was clean. The shower had good pressure and hot water. The bed was comfortable. The ocean view room had a good view and was very private. Staff were amazing, food was yummy although we did not eat at any of the a-la-carte restaurants. We never left the [... read more] resort for anything. There was always activities going on so you could never be bored. The party atmosphere was very energetic but there were places to go within the resort if you were looking for some quiet time also (we never did). I specifically went to "get away from it all" and this resort was the perfect choice. I have never met a more friendly group of resort guests anywhere in my life and "no means no" always.

Riu Tequila: Amazing resort !!!

This is the place that I will recommend to my friends too. We had some problems with the toilet and they fix it right away. The food was excellent , a big selection to choose.Great place ! I will go again!

Catalonia Yucatan: Great Stay at the Catalonia Yucatan!

We spent a week at the CY recently and thoroughly enjoyed our stay. I am a frequent traveller to the area (5x this year) and that was my first stay there, but will not be my last. the rooms are a bit dated, but clean. The food is fantastic, the pools are beautiful and the sunrises are wonderful. My only suggestion is more bartenders as service was quite slow at times, and stop having guests wait to be seated in the buffet. We should be able to simply walk in and find a table, is it really necess [... read more]ary to seat us?

Viva Azteca by Wyndham: Fantastic resort

The resort is not to much big. People are very kind and remind you. They are not changing too much since our last trip in 2013. We will return next year for our weeding. The animation team is very kind too. they entertain people very good and they have very good talent in dance.

Dreams Sapphire Resort and Spa: Now Sapphire

Bus Ride from the Airport is very quick, 20-30 minutes. Room 106, Our room was bottom corner beach front privilege room right next to the pool and volleyball was fun if you want something to always watch from your deck. The size of the room is very similar to the grand sunset or grand Riviera closer to Cozumel. One big difference is they do not have the cutout in the wall from the bathroom and the Jacuzzi is only on the balcony. The soap, shampoo and conditioner are ok. I would bring my own cond [... read more]itioner. They also give a full size hair dryer that they put in the closet, so no need to carry your own. The room does need a bit of an update but was pretty clean, air conditioner and fridge worked fine. I would have liked a ceiling fan more than the decorative drape on the ceiling. I loved that I could lay in my bed drink my coffee and see the ocean from that position. I loved the beach front room. While there I gave construction the idea to add stairs down the grass hill to the sand, it would look much better and be safer. They were starting by laying out pavers to see if I used them, when they noticed I did they came back to tell me something was in the works now. YEA! The Beach It has a lot of seaweed in the water and on the beach. A tractor comes along to clean it up constantly, which is great if you take a walk down the beach and see the resorts that don’t and its gross. The sand is white and soft but the water is more like in PV. I did swim and still enjoyed myself. Volleyball Well there are a father and son who were at the court every day like I have read in other reviews. According to security they have a time share in the resort. They were aggressive players and that encouraged that type of game. It was intimidating for guests that may just want a little fun and only play once in a while to have a second net up for the fun crowd not the ones who think they are going out for the Olympics. The Food I am not going to go on about the food but we all enjoyed it. I am a vegetarian and the rest of them ate meat and we ate well. I thought the room service menu was excellent and would have had all my breakfast and snacks out of my room. I would have liked to see a snack at the preferred pool like they do at the Grand Sunset/Princess it’s very convenient. The lunch time bbq was very nice but would always like a fish option along with the meats. They did a great BBQ chicken according to my fiancé. I loved the pretzels at the coffee shop. Walk to Puerto Morales It takes about 40 minutes and I would recommend you wear runners because you will encounter area of a lot of sea weed. You will also encounter a resort right on the beach with nude bathers. If you have kids I thought you may want that warning. I didn’t find anything in the little town worth staying and would have rather went into Cancun to do the beach and lunch afternoon. The beach is so much nicer in Cancun or closer to Playa del Carmen. The Staff I found the staff wonderful, friendly and willing to help in all situations. A special shout out to Hugo who gave great service and did a favor by finding me scissors to deal with some hair knots, thanks Hugo. Elizabeth at the spa gave me a great Pedi cure while helping me expand my Spanish, thanks Elizabeth. The entertainment team is very hard workers and always had a friendly smile.

Secrets Huatulco: Wonderful 41 anniversary

Secrets Huatulco was one of our best all round get away. Staff wonderful, food very good, never a problem with service. Entertainment team always trying to get quests involved.Be prepared for extreme heat and bites, swimming in ocean difficult but pools fabulous. This is not an ocean swim destination, hard to walk on sand as it slants toward ocean and is very coarse to walk on, many bites after being at beach.Huatulco is always hot and humid we have been in different months with no releif. we wo [... read more]uld go back for the right price because the staff are fantastic.!

Blue Bay Grand Esmeralda: A poor choice

Been to The Mayan 10 times now. Love it but this is not the place to stay. Very dated. A lack of ownership from the management although the front line staff are good. Spend a couple of hundred extra for a better experience. Very disappointed in general

Ocean Maya Royale: Wonderful resort!

This was the best all-inclusive I have ever stayed at. The food was great, staff was very friendly and kind, the beach was well-kept and there were so many activities happening throughout the day. I would easily stay here again. My only qualm was that I think Mike's Coffee should be open for a few hours in the morning and a few hours in the evening (rather than just from 4-11PM).

Ocean Maya Royale: Simply wonderful

Had an amazing 10 day stay in late October. Had a wonderful relaxing time at this smaller adults only resort. Food was great both a la carte & buffet. Ollie the bartender at the lobby bar was outstanding as was Miguel at the pool bar. Resort was very clean, staff very friendly, no complaints at all & would definitely go back