Ocean Maya Royale: Wonderful resort

This resort was delightful! We much prefer the smaller resorts and this one had all the perks of the larger resorts. The entire resort was extremely well maintained and the staff couldn't have been more helpful and courteous. Would definitely return!!!

Iberostar Selection Paraiso Maya Suites: Excellent resort!

Really nice resort, well maintained and updated, and giving the cozy, welcoming feeling. Staff was really nice, just there to ensure you are having a good time without being overbearing. Just right. The grounds were not too large to need a ride from one end to the other and spacious enough to not feel overcrowded. Again, a good balance. Food was good, and varied.

Villablanca Huatulco: Great Hotel

The hotel was very nicely situated and within walking distance to various shopping locations and restaurant's. The whole hotel is very well kept and clean. Staff were very friendly and helpful. Sully in the dining room was very helpful and knowledgeable when asked for directions on getting around. We had chose the breakfast plan and it was very good. I would definitely stay at this hotel again when I go back the next time.

Riu Palace Pacifico: Fabulousoooo!!!!

Walking in the resort we knew we had made the right decision!!! It is immaculate clean and beautiful. The rooms are a nice size and the Food is fantastic!! I have been to many Riu Resorts and this one is Top of my list. They can not do enough for you we were treated like Princesses for one whole week (hard to come home after that)lol. The pool and pool bar are fun and if you just want to relax you have the option of the beautiful beach area or one side of the pool. This is the FIRST RESORT I hav [... read more]e been to where the Manager is hands on always walking around interacting and making sure the guest are taken care of (not hiding in the back in some office) and because of this it shows a big difference in the way you are taken care of. We had the best time ever it was our GIRLS yearly vacation away and we all agreed we would go back in a heartbeat !!!! I can not say enough good things about this resort. We went into Puerto Vallarta a couple times and felt very very safe the people always Thanked us for visiting PV and even the security at the Airport Thanked us for visiting..... Thank You Riu Palace Palace Pacifico for making our vacation a memorable one !!!

Sunscape Puerto Vallarta: Staff are the best in Puerto Vallarta!!

We stayed her for a week at the end of October on a girls trip. This is a smaller resort, and could you some more updating. Upon check in our room was dirty, we cleaned it ourselves before unpacking. The rooms are very basic, no fridge or microwave, but has a safe, and free wifi which was a pleasant surprise. They have one buffet, a snack bar and an al a carte. The buffet didn't have alot of variety, for breakfast the egg station was a favorite with us. The al la cartes however were amazing, foo [... read more]d was delicous, presentation was amazing, and the staff gave the best service. The staff are what make this resort worth coming back too, they all new are names by the 2nd day, and would go out of there way to gives us great service. The bartenders make some pretty tasty drinks too! Another bonus to this resort is its location, its very central, a short walk to a mall, walmart, the maritime marina, and a quick taxi ride to the boardwalk.

Occidental Cozumel: Good for 5 days

We had gone for a relaxing vacation and that is what we got. Rooms were needing an updated look. Food was ok. The service with staff was excellent. Beach was excellent . I've been to resorts that had better quality food. I was happy with the staff. They were professional , funny , always accommodating your needs. I would add wi-fi to be open for everyone. We had to buy a package and use a computer which was slow and broken. I did not like that. Having children and family you want to connect to l [... read more]et them know all is well and that you arrived safely. I liked the ego forest feel in the resort. I was under an impression that we were going to get a way better room and then when we got what we did I was disappointed. Would I go back, possibly if we got better quality upgrades. Our room faced the forest instead of the ocean . Wasn't happy with about that one. I would have freshly made popcorn at the nightly movie night around the pool. The timeshare pressure was alittle much for my liking.

Sunscape Puerto Vallarta: Great resort!

I really enjoyed my stay at the Holiday Inn Puerto Vallarta.This is a great place for a family vacation.The staff were great. The food was good and Sue, the lady who is in charge of the kids club was great. I have only positive thing to say about the Holiday Inn in Puerto Vallarta.

Grand Sirenis Riviera Maya: Fabulous!

Four of us travelled to this resort at the end of October 2014 and absolutely loved it. The snorkelling on the beach and the lovely staff were highlights for us. Only one negative to mention - It would be nice if the resort could include free wifi for guests as we did find this annoying and unreasonable for a 4+ star hotel.

Riu Vallarta: Opulent

Everything was absolutely beautiful. It could not have been better. I'm going to the same spot next year!..............................................................................................................................................................................................................................................................................................

Grand Sirenis Mayan Beach: Not bad but 3star at most

This was our third time at a resort in Mexico. The first two were 4+ star and we decided to try 5star with an Ocean view On arrival we were put in a room on the second floor, the elevator was not working, the stairs were under renovation/construction with building materials stacked on the landings and on inspection the view was of some lovely trees with the Ocean behind them (I assume) We were told at the front desk that this was an Ocean view room but after further discussion (me complaining)  [... read more]we were promised a room on the third (top) floor that would be available the next day. This was inconvenient as we had to vacate the original room before 12 noon but could not move into the new room until 3pm, nevertheless we accepted and were 'homeless' for three hours with our luggage reluctantly held at the main desk. The Ocean could infact be seen from the new room and the whirlpool bathtub actually worked (unlike the one in the first room) although later water poured from the ceiling in the bathroom due to a faulty air conditioning drain and the toilet flush mechanism was hanging off the wall when we arrived. (We came to know the very nice young maintenance man better than we would have liked) The most disappointing thing was the food. On our previous trips to other resorts we found the food excellent but here it was at best luke warm, devoid of flavor and anything (steak, pork, ham or chicken) cooked at the buffet was tough as old boots! Finally, if you go to this resort, you will need some form of footwear that will not slip (rubber soled sneakers or bare feet will not work) as all the floors in the lobby, bars, rooms and hallways are made of highly polished marble and exposed to a bit of rain become so difficult to walk on without slipping that after a while your legs will ache from taking such careful steps! Must say the concierge in our building (Paeola I think) was the only saving grace, she was exceptionally friendly, not pushy and handled our requests quickly and with a smile.

Bahia Principe Explore Coba: Nice resort.

The resort is lovely but it is disappointing that it is not a beachfront property. It is a great place for families with children, the jungle gym by the main activity pool looked amazing! Our room was old and had a strong musty smell especially during our first two days. The rooms need to be updated. I was not very happy that we had to pay to use the safe in the room, we have never had to do this at any other resort. The buffet had a large selection of good food and we were impressed by the leve [... read more]l of cleanliness. Staff were constantly sweeping and cleaning the floors etc. The shuttle bus is a great feature and we never had to wait more than 5 minutes to catch a ride. Overall we had a nice stay but if we return we will stay at the Akumal resort which is more elegant and located right on the beach.

Riu Palace Las Americas: Amazing resort

The rooms were spacious the hotel is beautiful, but the staff is really what makes this place! Been here for seven days and they have made this place feel like home! Shout out to fortunado! Viva la Mexico!

Grand Palladium Riviera Resort And Spa: You never get bored!

This hotel is huge, there is so much to do that you never get bored. Great resort for walkers, and if you don't walk that is ok too as there is always a train waiting to pick you up and bring you practically anywhere on the site. So much wildlife and sea creatures to see. Food is great, especially the fresh salad bar. I would return except for the fact that I like to explore different sites.

Valentin Imperial Riviera Maya: grand and fantastic resort

The resort is grand in size and grand in its finishings. Beautifully decorated is classic! The grounds are very lush with jungle like trees, tropical birds and some typical iquanas. Well groomed landscape with alot of clean fountains and some sounding like waterfalls every where.

Grand Sirenis Riviera Maya: great resort

Had a great time despite the weather which is beyond anyone's control. The staff are wonderful , we had a day at the spa which was amazing thanks Lou Ann for recommending the services, the hydro therapy and saunas that you can use before your spa services are awesome highly recommended even if your not into the thought of going to the spa. Plan on going back in the spring!!

Bahia Principe Escape Sian Ka'an: Great Stay

The Sian Kaan is an amazing hotel. The ability to use the rest of the Bahi hotels is also a plus, we used them all. I would definitely recommend staying at the Sian Kaan for the atmosphere, service and food. That being said we took the opportunity to spend time at the other hotels in the complex and we would most likely stay at the Akumal next time. This is because we are beach people and do not use the pool. We preferred the beach area around the Akumal and the Coba to the rest of the beach. It [... read more] was much better for snorkeling. Don't let the shuttle rides worry you, they are short and come so often you never wait. We used them to see the complex and it made it easy to go to other restaurants, casino and gift shops which were at other areas of the complex. Food and service at the other hotels were also exceptional and the resorts are all kept in pristine condition. We found all staff to attempt to serve and make your stay the best possible, but here are a few standouts we encountered who made our stay even better. Guelliono who works in public relations at the Sian Kaan. This young man is a go to guy. You have a bright future is the hotel business. And Manuel and Franko our waiters at the Sian Kaan buffet. Thanks for the exceptional service and attention you gave us and all your clients. We had an excellent and relaxing stay.

Iberostar Waves Tucan: Great resort with jungle

We had a great time for at this resort for ten days. It was great to visit with the animals in the jungle and cool off at the same time. The food at the buffet was the best we've encountered in any resort, and the trays were constantly replaced or refilled. There were many activities offered by the resort (from archery to zumba), and the staff were enthusiastic and friendly. The ocean there is reasonably clean and the swimming was great there and in the pool. The rooms were made up nicely every  [... read more]day and the mini bar was well serviced. Just one suggestion for the buffet would be to increase the heat lamps to keep the great food hotter.

Valentin Imperial Riviera Maya: Couldn't have imagined

From the moment I arrived, simply wonderful. Everything was clean, tidy & lovely. Everything is so grand. The Lobby is enclosed in galss with air conditioning. All the staff and attentive and polite. There are plenty of Restaurants to choose from. I really enjoyed the Piano lounge perfect place to enjoy a drink before dinner or coffee after. Would go back in a heartbeat.

Grand Sirenis Mayan Beach: Wonderful resort, But!

We returned for our second stay at this resort, it's big and pretty BUT it has slipped a little from a few years ago. Pool waitress broke a glass by garbage, 2 days to clean up! Couldn't get our 3 alcarts, all sold out! On our second day, but others were able to book. We said no to timeshare, vip - hard sale all the time for timeshare- saying no shouldn't mean we can't have our dinner reservations Also pool music was heavy swearing - not approaite for family.

Grand Decameron Complex Bucerias Trademark: Great Value

Pro's- awesome beach, the buffet and a la cartes were great, service was excellent Con's- no room service or food available between 5&6pm or after 1am, no in-room mini fridge or shower amenities, use keys instead of cards so if you lose your room key you have to pay $40US to get locks changed and another key All in all, you get what you pay for. We got a great deal and had a great time! We stayed the last two nights at a different resort because Decameron was over booked, but we offered to do so [... read more] and it was nice to have a change, like 2 vacations in 1! The new hotel (a 4 star apparently) had the amenities and services Decameron didn't (24 hour room service) but the service at Decameron was much better!! The ocean and beach area for swimming, and the A/C in the room at Decameron were missed a great deal when we were at the other hotel. So turns out the amenities we thought we missed, wouldn't have been worth the extra few hundred dollars had we booked somewhere else. I would return to Decameron