Riu Tequila: loved the tequila hotel!

We have stayed here 5 times and thoroughly enjoy all the trees and bushes and spaciousness of the grounds. I do think there is too much food waste though. For instance the steak house- the portion I got was enormous and I could only eat 1/3 as it was way too much meat. I would suggest to advertise 2 sizes- small and large.Also there is no. need to have the buns as an appetizer when we have another appetizer. Also place more signage reminding people to not waste and not to take more than the [... read more]y will eat- as it gets reflected in the hotel price. Also too many people stop to feed the animals roaming- better signage here also needed to not do so and enforce with staff discouraging it. We will stay again as absolutely it is the best hotel we have stayed anywhere thanks maureen.theresa

Bahia Principe Escape Sian Ka'an: Resort for Adults only- areas for peace & quiet or

Cons- currently construction 24/7 - could not sleep! Some nights like hammering through rock! Not as Stated in brochures:No international top shelf liquors (unless paying a stipend). Did not replenish mini fridges daily. No bubbles in cheap Prosecco. Orange juice was real juice at all- this made for yucky breakfast mimosas. No heat in rooms when outside temps got down to 15 overnight- so did the room. Requested Blankets were never delivered. I know real hardship. Just being honest as oth [... read more]er 5 *properties step up on these issues. Staff is excellent. Food is very good. Pools are shallow but a good variety. Lots of shade and sun options. Good daily activities & nightly entertainment. Ocean/ beach red flagged most days. Like the option to visit other Bahia Principe properties during stay by golf cart. Rooms dated but AC is not too disruptive while sleeping. Fridge keeps things nice & cold. Main thing right? On arrival Long HOT wait for bus before leaving airport. 2 long hours to get to resort from airport.

Iberostar Selection Paraiso Maya Suites: Excellent

The grounds are spectacular and mature. The beach walking south is exceptional x2 hours a few patches of rocks all the way to Maroma Beach. . The food was very good. The service was very good but the ice cream wasn’t good. The fruit and vegetables, baked goods and deserts were great! The rooms are fresh and up to date. Lots of fun activities for families with children. Only 30 mins from the airport.

Iberostar Selection Paraiso Maya Suites: Great Resort

The hotel needs to enforce its policy of not allowing people to reserve seating with towels or personal belongings...most mornings by 9am, all seats had towels. Also, as the resort said 100% no smoking, this was something that was also not enforced by the staff. Otherwise great place to stay, clean rooms, lots of choice for food and all tasted amazing.

Barcelo Maya Palace: Best Resort to Stay

Barcelo Maya Palace was an unforgettable place. The staff, didn’t matter where you were or what you were asking for, staff was there to help at all times of the day. The food was amazing. We dinned out 3 restaurants, visited most of the buffets. All were clean, well maintained and food was excellent. The pools are the greatest I have ever seen. Especially the pool side bars. Now for the Spa, WOW we go on vacation, all inclusive to be pampered, they came thru with just that. All the amenities wer [... read more]e right at your fingertips and the shopping was amazing Thank you Trip central and hats off to our travel agent, an unforgettable experience you offered. We will be back

Barcelo Maya Palace: Awesome Resort

This older resort boasts beautiful manicured landscaping, lots of shade with mature palm trees. A great selection at the buffet and 5 star a la cartes; beef Wellington and filet mignon cooked to perfection. With the additional resorts there was plenty of walking and exploring the many facilities on site including dolphinarium, mall, casino, the option to travel the resort by double decker buses are also available. Service was top notch. Although the rooms were dated, the rooms were very clean [... read more] and the bed and pills very comfortable. Rocky beach on Palace side but better spots further down the beach.

Barcelo Maya Colonial: Great resort

We had a family trip to this resort last week and had a very positive experience. We booked a room at Barcelo Maya Colonial but were given a room in the premium section of the Barcelo Tropical (with privileges that Colonial guests have) because the Colonial part was all occupied when we arrived. We liked the room very much. It was very close to the beach, clean, spacious and tastefully decorated. They also provided robes and slippers, which was convenient. The balcony had a drying rack, which wa [... read more]s also very convenient. The resort is huge, but it was quite easy for us to find everything that we needed. Grounds of the resort look great. One can tell that money is invested in keeping grounds in good shape. The beach was amazing. No seaweeds. Sand is like powder. There were strong waves the week when we were there, but these waves were clear and looked very beautiful. Of course, swimming wasn't possible, but jumping into waves was fun, and just being in the crystal clear warm ocean felt great. One absolutely need water shoes there though because it is easy to hit toes against rocks at the bottom of the ocean. The beach has plenty of beach loungers so we haven't had a problem to find a spot under the palm tree. Swimming pools are beautiful and water there is very clean. Food in buffets was fine. Nothing extraordinary, but we were always able to find something tasty to eat. We have also booked three restaurants (Kioto (Asian cuisine , Santa Fe (stakes) and Marenostrum (sea food)). All of these restaurants have very beautiful décor and tasty menu. We enjoyed them. Staff at the resort is also pleasantly attentive and polite. They try to help with everything that they can. Evening entertainment at the resort is great. They offer decent quality shows each evening. Overall, we are very pleased with our vacation to Barcelo Maya Colonial.

Riu Tequila: Riu Tequila : Perfect for me .....

The best asset this resort has is the STAFF. No matter what area you are in, front desk, buffet, bar, room service, pool and beach areas and yes even ground keepers They all seem to really care, they help you in feeling comfortable, relaxed, secure and happy. The location is excellent, heavily secured gated community in the heart of Playacar. Easy access to gorgeous beach and 200 pesos taxi ride gets you to 5th Avenue. Actually you can walk to 5th Avenue if you desire. I have No complaints Food  [... read more]selections and varieties are plentiful. No watered down drinks, you can have them made as strong as you like. Music and entertainment very colorful and energetic. Super great place to unwind, relax or to dance and party. Simply put I love it and shall return !!!

Bahia Principe Explore Coba: Great week with Bahia Principe

It was our third time going there and would go again. The grounds were very well kept and clean, the workers were very friendly and enthusiastic. We enjoyed the beach and activities there like volleyball and aqua exercises. The pools were clean with lots of chairs. We had a great time with the entertainment team at the main pool. They were wonderful and made us feel like family and friends. Ronaldo, Carlos, Jonathan, Yodi, Ybram, Alex, (we forget some names). The buffet restaurant was delightful [... read more] with great food choices and excellent service. Special thanks to Norma, Lucienda and the others working with them.

Sandos Caracol Nature Resort and Water Park: Not great.

I had some issues with this resort. When we arrived our adult room was not available - we were given a room in the family building with bunk beds and a king size bed - we are sisters and seniors. Next day our adult room still not available and but after persisting they finally gave us a room with two queen beds. The shower leaked over the bathroom floor daily making it slippery and dangerous. One night our beds were made and we had no top sheets. Room service wouldn’t answer so we had to go to  [... read more]reception at 11pm asking for sheets. My son’s room had cold water in the shower and plugged toilet most days. The food was not good. No toaster - only way to get toaster was to wait in the long line of people waiting for omelettes and eggs and the one lady working would put the bread on the greasy grill. There was no pasta station. The cold cuts and cheese were next to each other and touching. Very little fruit. No bacon - we found out two days before we left that it could be ordered from the staff. The beach was mostly rocks which were sharp and craggy. We found out mid week we could go to a sister resort about 25 minutes away with a beautiful beach and good food - we paid to go there twice after we heard about it. We tried on day one to book the a la carts restaurants and none were available all week. The rooms were clean. The staff worked hard but the resort was understaffed. The surf was beautiful! Lots of loungers. The animals were cute but the donkeys should be free - they were kept in a small corral and looked hot and miserable.

Grand Sirenis Mayan Beach: vacation

We were thoroughly impressed. I have been to six other resorts, and this one trumps them all. My wife and I plan on returning next year if possible. I can't imagine a better place to relax. It was awesome.

Sandos Caracol Nature Resort and Water Park: Needs work

The animals wandering around are a nice touch. I hadn’t seen a lemur before. But I felt sad for the donkey who was not free range and looked hot and tired (like me). The pools are fine but not plentiful and not visible from the trails. There are no trolleys to take people around ( except staff) and I overheated twice trying to find a place to sit or cool off. The staff are lovely, the room fine, the food iffy.

Bahia Principe Escape Sian Ka'an: Amazing resort

Food was amazing. 24hr room service A la Carter every night Rooms were clean. Staff extremely friendly and caring. It is a distance to the beach but there's a trolly to take you all over. The resort was overall quiet and relaxing. If you're looking to party though I'd maybe suggest one of the Bahia closer to the beach

Riu Playacar: Amazing Resort

We just arrived home after a beautiful week at Riu Playacarmen. What we found was that it was just the right size. Not a whole lot of walking to and from meals and the beaches and bars. The grounds were well kept with interesting little creatures bouncing around. Our room was very clean. Food was amazing and the hospitality was great with smiles and always willing to accommodate. We found one thing that was great was that the beach was kept very clean. Most of the resorts had seawee [... read more]d washed up in front but our hotel alone with the other adjacent Riu hotel were kept very clean. Beach was amazing with a lot of chairs to accommodate everyone. The size of the resort was perfect for everything not a lot of people to make you feel crowded and crazy. It ranged from littles to older folks like us. The resort is set up for all accommodations with ramps all around the restaurants and into one of the pools. The only access that you couldn't get with a wheel chair or other accessibility means was the beach but I know that they could help out with that. Thank you for an amazing holiday.

Riu Playacar: Great resort

The resort is beautiful, staff are very friendly and helpful, food was really good but not very warm under the heat lamps. Pools were great. Room was very nice although I'm not a fan of the open concept washroom as I travel with my sister. Eliana Anton was my agent and I was very pleased with her, she was very helpful and prompt.

El Dorado Seaside Palms: Amazing Staff

My boyfriend and I had an incredible stay at the Seaside Palms section of the resort. The food was great, the grounds were absolutely beautiful and lush with plants and palm trees. And above all the staff were incredible. We wanted to make a shout out to Veronica and Martha, who we grew to love. They went above and beyond to make our beach days the best! And a special thank you to Mildred for helping us when our flights were delayed, and ensuring we were set up and comfortable! Highly recommend

Grand Oasis Riviera: Amazing resort

It was a last minute vacation I checked for a resort in Mexico I had a limited budget to spend I checked with trip central for a good deal I was very lucky I called my agent jenn black who suggested grand oasis tulum to spend my vacation at.it was a good choice jenn encouraged me to book my vacation there iam thankful for her .my vacation went so good the resort was what I asked for not so big not crowded grounds were kept well rooms are spacious and clean people are welcoming food was great wit [... read more]h lot of choices location is convenient. Beach is cleaned daily from sea weed value is good. They need only to focus more on entertainment. Overall it was a great experience thanks for grand oasis tulum and my amazing agent jenn black.

Sandos Playacar Beach Resort: Amazing value

If you’re on a budget but want to experience paradise, this resort is for you. It’s nestled in the jungle yet has an amazing beach. It is very dated, but clean and well kept. The staff are amazing, they work very hard and take pride in this resort. It is extremely family oriented though, so don’t let the adults only section fool you, there will be lots of children at the main buffet and al cartes (like A LOT). There’s a lot to do here, so you probably won’t experience all it has to offer in one  [... read more]trip. It’s in a gated community so it is very safe and away from the crazy playa del Carmen. This is not a party resort there is no nightclub or disco, just nightly shows that were very entertaining! The food is ok, but for the price you pay, do not expect a culinary experience. There are several pools and a long stretch of beach to enjoy, so you should be able to find what you like here. We loved it and already miss it, what a great place to have a vacation!

Catalonia Yucatan: Lovely resort vacation!

Our room was beautiful, and the staff were exceptional - friendly, helpful and conscientious. The facilities were incredibly clean. The food was very good - fresh and flavourful! The al a carte restaurants were enjoyable and the food also excellent. A smaller resort than many in the area, which we appreciated.

Grand Sunset Princess: Wonderful But Tired

This was our second trip here. First one was March 2020 when Covid was declared and now this one. Friendliness and service in the Buffets was not a memorable as our first visit. Grounds are beautiful. The rooms and interior spaces are tired and need some upgrades and sprucing up.