Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5231 Reviews)

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Tmpoirier  - 

Verified Purchaser

Iberostar Origin Daiquiri: I’ll be back!

Amazing beach! Beautiful warm water and soft sand. Food was really good, much better than other resorts I’ve been to in Cuba. Very nice staff. Rooms were clean and air conditioning worked well. Nice small resort so everything is within a couple minutes walk. We all loved it!

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Private  - 

Verified Purchaser

Muthu Colonial Hotel: Won’t be back

We were both looking forward to our time at this resort, but shortly after our arrival we received our first clue this was not going to be the vacation we anticipated when we found out they would not be able to serve us Mojitos all week because they didn’t have any mint! What?!? Doesn’t mint grow like a weed and aren’t we in Cuba? We quickly learned many things would not be available or would run out. The hotel turned off all the water several times for hours. Our room was hotter than it [... read more]

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ScotianJude  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful resort

My boyfriend and I returned from Iberostar Ensenanchos on April 18 after being there for a week. Sunwing did a good job both ways and the resort is beautiful, very lush, well kept and the wildlife there is abundant (made for great photos!). Both beaches are top notch, the service was outstanding throughout the resort and our room (2610 Spa section) was clean, spacious and comfortable. The food was fairly typical for Cuba (good but not great) though to be fair we can only comment on the main bu [... read more]

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Cuba Jane  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Declining facility

I stayed at this resort 4 years ago. First time I have ever returned to a resort and was disappointed. Entertainment was not as plentiful as my previous visit and buffet food not as good either. My partner was very sick with food poisoning after eating shrimp on our second night and we did not return to the buffet after that. A la carte restaurants were decent so we stuck to those for supper and the grill for lunch. Our room 14309 had an awful shower and I was forced to rinse off at the pool sho [... read more]

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Dapa81  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Third time at IPP

We have stayed at IPP three times over the past few years and it never fails to please us. It is the wonderful staff members we encounter at each visit that keep us coming back here not to mention the beautiful grounds, buildings and boardwalk. Cheers Dapa81

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: It was just OK

I have been to Varadero before with varying degrees of success. This was a hotel I was really looking forward to because it was an Iberostar and I have heard such good things. If this is an example of the Iberostar standard, I am underwhelmed. 1) At first, there was a mix up with our room which was resolved swiftly and with an apology so we were very encouraged. But the shower in the new room was filthy, the phone didn't work and despite service coming nothing got resolved. 2) As is typic [... read more]

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FAMILY VACAY  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Blundell-Docherty Family

We thought that the Resort for the most part was amazing. The food was great, and the service was fantastic. The only issues we had was there was not enough signage throughout Resorts to know where we were, and also we were told it was not permitted to hold chairs by placing towels on them, yet every day everyone did it and it made it tough to find chairs.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beach need improvement

I was in Iberostar Ensenachos from April 12-19, 2019. I’d say that my overall experience was a good one. My only suggestion would be to add more umbrellas to the Megano beach front area. I had to wake up at 5:30 am to reserve a seat under an umbrella. I even witnessed a few patrons fighting on the beach for the shade. This is unacceptable. But the other parts were good.

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MikeT77  - 

Verified Purchaser

Iberostar Selection Playa Mita: Great Resort for the Price!

My girlfriend and I just got back from visiting this resort and were very impressed. A couple notes that might prove helpful: - 45 minute bus ride from to the resort in Punta de Mita (grab beers at the convenience store outside the airport for the ride) - Check in is very quick and easy - We got a room in building 1 on the second floor which we felt was perfect. Equal walk to lobby/restaurants and to the pool/beach - We never had to fight for seating at the beach or pool, but were always th [... read more]

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Bumbleb75  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Iberostar Bella Vista - It could be great - but its just good

Our first impression was that the hotel was modern, bright and clean. It is a very beautiful resort. Although the beach is very small, it is quite stunning. The only problem with the beach is that you need to save your spot by 6:00 a.m. or you won't get a spot with shade. Also, the lounging area around the pool is small. We felt that the common areas for guests is small to accommodate the amount of people at this resort. The rooms are bright and clean. Our maid was great. We  [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Is not as good as it used to be

The beach is amazing, nice sand and clean water, but they do not have enough palapas, so you have to come very early in the morning like 6 am to book them. The room is also very nice, clean and spacious. The food was okay, not much variety. This hotel is officially 4.5 stars, but I would give not more then 3.5.

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George and Tina Ontario  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Not a level 4.5

I understand Cuba food is not great but this resort so far was the worst I've had. Their snack bar was great and the Italian restaurant was amazing but that's it. Getting water was like pulling teeth they didn't offer it or have it readily available. We paid for upgrades but received not a king as requested and paid for but 2 doubles because they were out. They need to not offer what they can't accommodate. The resort was clean , our maid Ada was amazing and Veradero beaches are beautiful. We w [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: How many stars?

I will start with the good... sun, beaches, friendly staff and great entertainment. The bad... 1. Our fridge died for 4 out of the 9 days. 2. The shower would build up about 3” of water while in there and took over an hour to drain. 3. We upgraded and paid extra for a superior room and the others in our party (over 17 altogether) did not, they had same or better rooms and location, what we received for our upgrade was an iron in the room and a bottle or rum. 4. The bars ran out of beer, v [... read more]

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Amward  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful resort

The resort and staff are wonderful. The people are very friendly and willing to help. The grounds are breath taking. Would highly recommend this resort for these reasons alone. The food was good not as good as previous years.

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Sandra  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great resort

I’ve been going to the iberostar daiquiri for many yrs and just got back again, and they have yet again made my stay great ! Staff weather, resort all amazing ! I would recommend this resort to anyone ! I’ve made many friends there ! I’ll be going again next year!

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Beautiful resort! Amazing staff!

This resort is great! The food is amazing. Highly recommend the jerk chicken on the beach. The pool bartenders are awesome. The entertainment staff are the BEST! Princess, Cinderalla and String Bean were my fave! Thanks for a great vacay!

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Okay resort

After staying in several resorts in Cuba- Holguin, Varadero, Cayo Santa Maria, this one was just okay. We have payed less and gotten more value at other resorts. No A/C in main buffet, ran out of several items in buffet and bar.

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great Resort

We just returned from two weeks at the Iberostar Daiquiri Resort. We had stayed for one week last year and the improvements from then to this year were very noticeable. The beds in the room were very comfortable, not hard and difficult to sleep on. The pool chairs were all replaced and were great to sit on and just relax and tan. There was never a meal that we found we didn’t find something we liked and the chef was more than willing to cook the food the way we wanted. Really try the chicken s [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Not Honest Staff!!!

I book a package via a travel agency. When I arrived at the hotel, I was told no reservation have been made!! After 3 hours arguing with the staff and calling to travel agency from Cancun to Canada, I told the hotel manager that I would like to get a room in my own cost. However, she told me that all the room were sold out. You can imagine how much stress i was suffering!!! After 3 hours, I got an answer from travel agency that the room was booked three days prior of checking and I mentioned  [... read more]

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Amanda Mckinnon  - 

Verified Purchaser

Iberostar Selection Playa Mita: Love this place 🌴

Edith and Nancy at the kids club are amazing. My daughter loved going there every single day. The entertainment staff were wonderful the food was good and the grounds were of kept very clean. The only few downfalls where the ocean was very rough where we didn't even spend one day in the ocean and I don't like that anyone can smoke anywhere on the property. Very kid friendly. Would definitely go back

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