Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21843 Reviews)

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Horrific experience  - 

Verified Purchaser

Bahia Principe Explore Coba: run away from this place

My husband and 2 children ages 3 and 11 wanted to get away for a short but worth while holiday. This was not the place.This place was sold to us as an all inclusive. Upon arrival they are constantly trying to up sale everything. They give you a really bad room (filthy)with no air conditioning and then they try to get you to up grade by buying in to their VIP (a step higher; you can still go higher until reaching the privileged program for a considerable fee) program. It really looked like the pl [... read more]

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8888  - 

Verified Purchaser

Bahia Principe Explore Coba: Great stay

The hotel COBA was more for children, and was 10 minute walk to the beach, we spent most of our time at the 2 other grand bahia's that were on the beach and slept at the Coba one, the food was amazing as well as the shops at the 3 resorts

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Mexico4Life  - 

Verified Purchaser

Seadust Cancun Beach Resort: Excellent Resort!

We booked this resort through trip central.ca and was a bit nervous because the price was quite low compared to other sites and other resorts, transportation was included to and from airport. The hotel was amazing, staff was friendly and helpful, the resort was clean and even though this was a family resort it was quiet and the kids were actually better behaved than the adults, were were there during March break in Ontario Canada. It was very quiet on the resort but just outside the gate you can [... read more]

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PatriciaRsea  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Ocean Turquesa

Would I go back...no. Everyday they did not have beach towels so we were told. Another tourist would come along and get one. The resort was really cut up and took a couple days to find our way around. I will say it was spotless!!

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Sar Kim  - 

Verified Purchaser

Dreams Riviera Cancun: Great Resort

Stayed at Dreams Riviera Cancun from August 1-8. It was a great resort. Checkin: extremely easy and quick. Welcomed us with a cold towel and champagne. The lobby is amazing! Be wary of the VIP SERVICES. They are really selling time shares in exchange for resort credits which are confusing to use as you cannot use all of them I'm one place. Drinks and food: drinks were great. All to shelf liqueur and great bartenders. Food was great by the poolside. Ocean Breezes for lunch everyday! Steaks were [... read more]

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Sameh  - 

Verified Purchaser

Bahia Principe Explore Coba: so so resort

we had tree rooms and they were ok as far as space and cleaning. the air conditioing wasnt working in all of them. the food was below average but eatable. the biggest problem was that all in door spaces like restoruants were not air conditioned so go for a meal ws not a pleasenr experiening at all swetting like pigs

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Dddgreen  - 

Verified Purchaser

Riu Emerald Bay: Wonderful resort-would definitely visit again!

The room was very clean!! The staff friendly and accommodating. A well maintained pool area. Great variety of food every day. There was a variety of entertainment the week we were there which was nice at night. Overall we were quite pleased with the Rio and would go back for sure. You can't beat the price we got it for.

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Scone  - 

Verified Purchaser

Excellence Playa Mujeres: What amazing rooms!!!

We knew for sure we had made the right choice the moment we entered the room. Great adult resort that I would recommend to anyone wanting to visit Cancun and be away from the core but also the shortest taxi ride away. Truly EXCELLENT! Thank you!

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AliG  - 

Verified Purchaser

Dreams Aventuras Riviera Maya: Friend's wedding

We went to Dreams Puerto Aventuras for a friends wedding. The wedding was spectacular. Would we go to this resort again? No...It was a very family friendly resort, so lots of kids, activities for the kids etc. Very noisy, crowded beach, the sand seemed like it was trucked in, dirty... Slow service in restaurants and for drinks. Rooms were musty, but this is how all rooms have been when we have stayed all inclusive in the mayan riviera...All in all, great place to go if you have kids, we do not,  [... read more]

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Rommel4  - 

Verified Purchaser

Excellence Playa Mujeres: Excellence continues to be Excellent

Our 4th stay at EPM and it has been better each time. Stayed 2 weeks end of March first week of April. Took the family this year for the 2nd week (3 extra adults) as we wanted them to experience this fantastic resort. We were not disappointed. Although the grounds, accomodations & food were outstanding, it is the staff and their attention to detail which make this resort exceptional. Planning a 5th two week stay for 2015.

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NancyM  - 

Verified Purchaser

Friendly Fun Vallarta: The name says it all

Staff was very friendly. Rooms were clean and comfortable, however maid service was inconsistent as towels and cups were not replaced daily. Food was good and tasty. Definitely would recommend to others.

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Sha1  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Amazing on every front :)

We came here for our honeymoon and had an amazing time. It was everything we wanted and more. The staff were the best! Friendly and accommodating. Shout outs to the bartenders Daniel, Aaron and Lucas...waiter David...Harvey the masseuse...Dulce at the front desk...and so many more! The snorkel adventure tour was fun with a delish lunch included. Yessenia from best day travel gave great advice and directed to the excursions best suited for us. The housekeeping staff do a wonderful job as well as  [... read more]

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Ann69  - 

Verified Purchaser

Barcelo Maya Colonial: Fabulous food!

The room was great, the beaches beautiful and the grounds well maintained. We thoroughly enjoyed the excellent selection of restaurants and were pleased with them all. Our only disappointment was the ocean availability; there was really only one small area to swim and although the beach was long, for the most part, we couldn't enter the water because of rocks. However, the pools were numerous and great fun. I did enjoy the water aerobics as well.

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Fred73  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Amazing resort.

The hotel was always spotless including the bathrooms. The food was amazing and there was always plenty to eat. The entertainment staff was great, very friendly and always smiling. The service was great at this hotel. A very pleasant experience. This was my first time staying at a Riu and it was simply beautiful. The only downfall is the beach, you couldn't really go for walks on it but the pools made up for it.

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Stouffvillian  - 

Verified Purchaser

Barcelo Maya Palace: Beautiful resort and beautiful people

The resort is massive with a lot of stuff for the whole family. Front desk staff could have been a little more accommodating,b ready for a long check in process. The rooms are beautiful and well kept.

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Sami  - 

Verified Purchaser

Hyatt Ziva Los Cabos: Very Pleased, Family Stay

Very nice. Everything was good. Food was perfect. They locate families with kids in a separate wing of the hotel which is quite and is away from night life noises. Couple daytime and night time activities and show. Good for families with kids. The beach is not good for swimming but the pool is very good.

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Caper126  - 

Verified Purchaser

Live Aqua Cancun: Mixed feelings

The Staff and the food were excellent, could not ask to be treated any better! The services were excellent as well the exception was the rooms... Our room and the entire hallway leading to our room had a very bad sewer gas smell! They knew about the issue before hand because of all the incense in the hallways which actually became more over powering then the sewer gas smell! We had to keep the door to the bathroom closed at all times just to be able to stay in the room! The rooms were getting ou [... read more]

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Haneef  - 

Verified Purchaser

Riu Palace Pacifico: 4th time here should say it all !!

Like the "smaller feel" to this particular RIU We have been to this property 4 times now and have enjoyed each visit. The rooms are comfortable and clean, the food is better than average and the Mexican and Japanese fine dining restaurants were our favorite.

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Zozon601  - 

Verified Purchaser

Riu Flamingos: Great facility, ocean not so.

Very good, organized, clean, professional staff, great food... , Ocean had waves all the time with a lot of seaweed, unfortunately. Beach should have more shaded areas, $10/day for umbrella is extra expense people don't need.

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Claude123  - 

Verified Purchaser

Bahia Principe Explore Coba: I could be to harsh?!?!?

If you like to snorkel the variety of fishes will amaze you... The Resort is too big and there is a huge difference in service and food from one hotel to the next. The a la carte Restaurants are not the best except the Mexican Restaurant (great food and service). The room was clean but the way the service comes in waves( 9:00 am towels are taken, 11:00 new towels and 12:00-13:00 floors and beds) is not so friendly. Do not disturb sign was missing and I could not use it. The beach is nice but the [... read more]

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