Riu Palace Peninsula: "Disappointing "

The food was not good and the service not the greatest. We expected more from this place since it's a new built resort and under "Riu Palace" category. Pool service was horrible. The beach wasn't good to swim .

Sandos Caracol Nature Resort and Water Park: First time in Mexico - great experience!

Immaculate grounds and friendly staff. Would suggest more venues for night life for adults, like the all-inclusive resorts in the Dominican Republic in Punta Cana provide. Fell safer off the resort in Mexico than in the DR. Trip to Playa Del Carmen was a highlight. Joined up with friends who were making their 5th trip to this resort.

Grand Riviera Princess: Amazing resort!!!!

We've been to the grand riviera princess three times now and LOVE it!!!! It's our resort and will definitely be going back again!!! Everything was clean and the service is wonderful!!! The beach is also very clean and beautiful!!! A great place to go to!!

Beach Palace: Good resort

Except for messing me up for my room resort was good. I attended a wedding. Experience was good. Beach is very nice and clean. Japanese restuarant so so. Terrace pools great place for party. Easy access to shopping.

Riu Flamingos: July 9-16

Amazing hotel-- always clean rooms -- great food-- and you have to go to the Marieta Islands if you're in Puerto Vallarta. It is worth the $. Thank you for a wonderful experience. Bring a waterproof camera or phone for memorable pics!!!

Riu Emerald Bay: good deal

good deal...get a room on the lower floors and take the stairs. otherwise the elevator waits can be annoying. The food and service is very good. Beach is nice, beautiful rocks and a sunset second to none.

Barcelo Maya Colonial: Very nice resort

Overall the facility was well kept. The rooms need some work but they are spacious. The beach had numerous lounge chairs and the pool was clean. The food was very good at the restaurants as well as the buffet. The staff was friendly.

Valentin Imperial Riviera Maya: Loved it

Food was great,well presented and professionally delivered. Staff were always helpful and accommodating grounds were well maintained and beautiful. The beach was spectacular but often no chairs if you went before late afternoon so the pool as an alternative was the option. A truly enjoyable and restful vacation.

Bel Air Collection Xpu-Ha Riviera Maya: A Local Zoo NOT a Resort

The room was okay but the staff could barely speak English. They re-keyed our room card three times with no explanation. The beach we were shuttled to was okay but the food they shuttled out was scary to eat as sometimes it was not on ice. The one main restaurant was good but became repetative. Using the animals in the Zoo for pictures to get money...wanted $20 to take a picture and the smell of the animals throughout the resort...bad. They even had local children doing a Zoo tour. This was not  [... read more]a resort. Just a local hotel and Zoo trying to make money. We will never return and will not recommend this resort to anyone.

Bahia Principe Explore Coba: Never again

Hotel - To big to get around. 15 min walk from room to buffet and 20 min walk to the beach or endless wait for the "golf carts" to come by and take you to the desired destination. The rooms were all mouldy - I have asked to be moved and after several days of explaining that I have a medical condition and can not sleep in the room that reeks of mould I have been offered other rooms that was intended for handicapped individuals (also reeked of mould). After returning to Canada and several washes m [... read more]y clothes still smells of mould. Staff and travel guides - Not friendly and not helpful when asked questions. Travel guides were giving us wrong informations about tourist attractions as well as prices for the same. There we a lot of rude and pushy sales people in the hotel constantly harassing us to buy time shares after repeatedly saying we were not interested. Beach - Biggest disappointment of all. I have asked the travel consultant specifically about the beach when he recommended Mexico vs. Cuba and this hotel in particular as he mention that he came to it several times. Beach was on top of my list! It was small, rocky full of sandbags with almost to room to swim. Overall I would not go back nor would I recommend this hotel to anyone. I have a lot of friend that travel south several time as year and I have advised them to avoid this one like a plague.

Grand Riviera Princess: Relaxing Resort

This hotel was very relaxing. Very clean. The food was also very nice. The beach had rocks in some parts. Other than that, amazing resort. The a la carte restaurants filled up quickly, so make sure to book as soon as you get there.

Blue Bay Grand Esmeralda: amazing resort

the hotel was nice the rooms were ok. there were no none smoking rooms so we could not sit out on the bacon because of the smokers. the beach was so so. the people working there were very helpful except for the fact that they wanted to sell different spa packages, was annoying but the food was very good the public areas clean!

Grand Sirenis Riviera Maya: Great resort. Wonderful vacation.

The hotel was great. Upon check in we discovered we had a room with an ocean view. We were disappointed however when we got to our room to see that the mangroves completely covered any view we might have. It didn't really matter though because who spends any time in the room when the beach and pool are steps away. The staff were incredibly nice and accommodating. We would go to this resort again for sure.

Dreams Huatulco: Lovely Vacation

My husband and I travelled with our 15 year old daughter and 18 year old son, and found the hotel wonderful. We usually travel 4.5 to 5.0 star hotels in the Caribbean, and found that this was lovely, but not one of the best we have been to. Honestly thought for a Dreams property that some standards would be higher. The food was good, staff very pleasant, especially the staff serving drinks around the pool. Did find it was often difficult to get four lounge chairs together after breakfast, and ne [... read more]ver did get four together at the beach during our entire week-long stay. Rooms were clean and we enjoyed our stay thoroughly. Town was quite small, but enjoyed our day out seeing the sites and eating locally, although kids would have preferred to stay at the hotel. Didn't get a chance to do tours or watersports as our daughter broke her ankle two weeks before we left :( Huatulco was a lovely change from Mayan Riviera/Cancun/Puerto Vallarta - stunning views.

Hyatt Vivid Playa Del Carmen: Top Service

The hotel staff is simply a 10/10. The hotel itself is very clean and the location to the city is perfect. The room we could not have asked for anything better.The food was good the bar staff were great, including the beach and pool service. The beach itself is very small as the entrance due to rocks crams a lot of tourists into the same area. The main issue lies with the construction taking place next door to the hotel which could be heard in all rooms backing onto the construction and even on  [... read more]the beach. This was a disappointment

Grand Palladium Colonial: Our Favourite Resort

This was our third visit to Grand Palladium Colonial. We were there in March, but usually we arrive in April. As always, it lived up to our expectations. It is indeed a beautiful resort. This resort has very friendly staff and wonderful grounds with lots of sights to see. The room was always cleaned very early in the day and we appreciated the efforts of the housekeeping staff. We did spend a lot of time at the salt water pool as the breeze was refreshing and the view of the ocean was more than  [... read more]perfect. Since this was our third trip, we were very familiar with the resort offerings. This was entirely a rest and relaxation trip for us - Grand Palladium Colonial was the place to visit, a place for us to enjoy. We spent the entire week on the resort enjoying the food, drink and company of the other travelers. It has something for everyone and we have plans to return again in the near future.

Azul Ixtapa Grand Resort: Great holiday

We loved the hotel. Rooms were fabulous, gorgeous pools and grounds. The food as good in the buffet as well as the specialty restaurants. The only place where we found servie a bit slow was in the bar in the evening.

Temptation Resort & Spa: Amazing place

The place is awsome I have been there 4 times and it keeps getting better!!! I have been there four times the pool is awesome the food is awesome lots of liquor just an amazing place to be centrally located you're just a taxicab away from everything

Bahia Principe Explore Akumal: needs updates

needs updates mostly in rooms ac not working fan working but no cool air low or no refrigerant jacouzi tub not working bathroom had mold or mildew around tub sreen door to outside deck very hard to open and lock very poor food selection on room service menu . food in most restaurant was excellent grounds pools restaurants are very well kept

Occidental Cozumel: Beautiful resort

Had a great time. Beautiful resort and wildlife. Food delicious and staff very friendly, only things that can be improved but not a big problem was the line at the pool bar. And the time it takes to get your room cleaned.