Club Ambiance: Club Ambiance, Jamaica, good &bad

Good: Amazing setting, Food tasted great. Bad: no hot water, no satellite TV as advertised, no daily shuttle as advertised. ran out of canned beer X 5 days, ran out of vodka X 2 days, ran out of Pepsi/Coke for mix, running out o food on buffet often.

Beachcomber Club: Amazing location

Grounds of this hotel are nice, but the rooms need a good cleaning (mildew on the floors) and painting. I was there for a week and they ran out of food almost every meal. Meals were served at all different hours, no consistency on times of serving and the meals were always the same. no variety (not really a surprise). The fella that sometimes prepared the eggs of your choice for breakfast in the eating area, on some mornings was excellent, very pleasant as was most of the staff, bartenders v [... read more]ery gracious. Coffee on most mornings wasn't ready before 8:00-8:30 if we were lucky, sometimes 1 container of juice was available. No cups or glasses for coffee & juice. They ran out of wine at the supper hour a couple of nights. Housekeeping was not done every day or even every second day. I had to request clean towels and cleaning of my room. I was very disappointed in the cleaniness and the food service of this hotel and I hope they clean it up as it is in a fantastic location.

Bahia Principe Explore Jamaica: Great resort

Nice hotel, good food, good beaches and pool area . Friendly staff. Would definitely recommend to friends. Had a nice water park for kids. Likes that it had adult only area by the pool.would definitely go again.

Grand Palladium Lady Hamilton: Outstanding Resort

The Grand Palladium Lady Hamilton is beautiful! The grounds are always well kept, the service and staff are so friendly, never had any issues with our room, service or stay... top notch! The beaches were always cleaned and raked each morning and it was always easy to find a chair or some shade each day.

Bahia Principe Explore Jamaica: Great resort for families with children

Just returned 2019 March stayed for 7 days had a great time with my husband and 6 year old son. Everyone seemed happy to work there my room was cleaned everyday but not enough face towels but if you called front desk they where good water park was fun but part of it was broken couldn’t use it but over all had a good time 😊

Riu Montego Bay: Wonderful winter get away

RIU Hotel Montego Bay was an amazing resort! Everything was close; the buffets, the pool, the beach and the bar and entertainment was all so close each other. The grounds were well kept and clean and had an intimate feel! Great resort for families! The kids club was fabulous! A wide variety of fun activities for the children. All staff were friendly and happy and had great customer service! Food was phenomenal! Entertainment (the shows) were very professional and all of the p [... read more]erformers were very talented! Pools were clean and big with basketball and volleyball nets. Beach was clean and water activities were available (paddle boats, kayaks etc.) Resort is close to the airport and a quick drive to town to shop! I would highly recommend RIU Hotel Montego Bay & can’t wait to go back!!

Bahia Principe Explore Jamaica: Nice Resort

Overall, a well thought out location with all the necessary facilities. It offers a good pool, fun afternoon activities, several different restaurants, activities for kids and a nice beach. There is a reef to break up the waves so the beach is ideal for young kids. When we were there, it was quite windy but the waves at the beach were still relatively small. The hotel is about 12 years old so it is starting to show some wear but definitely a good option for a family.

Excellence Oyster Bay: Highly Recommend

Just back from vacation and highly recommend this resort. Mid-size resort, gardens were well kept, beach area for Excellence Club members was well worth it, comfy beach loungers, very peaceful beach area, no vendors trying to sell trinkets which was a welcome relief. Breakfast and views at the exclusive Excellence Club restaurant every morning was the best. Overall food & service at the resort was very good. Room was very spacious, hot tub & comfy loungers on balcony, in room liquor selecti [... read more]on was excellent. Perfect adults only resort.

Excellence Oyster Bay: The property was very beautiful, the service good, however, the food was just okay.

This is a brand new resort that has just open last June 2018. The rooms, buildings, and grounds were very modern and beautiful. There is a restocked daily mini bar and a very nice pool bar. The food wasn't spectacular but was still good. This resort has very nice landscaping.They do have cheap snorkeling gear but there isn't much to see and paddle boards and kyacks but the you have to tip the guys to take you for a quick sail boat ride. The night entertainment was good. The beds were comfor [... read more]table and the rooms were spacious with 2 TVs and mini bar and double sink vanity. We had a garden view room (cheapest) and it still had a lovely view with a hot tub and lounger on the balcony. There are some even cheaper lagoon views which may be boring. We are bird watchers and there were many birds to be seen including the Vervain hummingbird and shorebirds.

Riu Montego Bay: Fantastic Vacation!

We were a group of 17 (9 adults and 8 kids aged 4-10). The Riu was a great choice for our group, and set us up near each other, which we had requested before travelling. The hotel had a perfect combination of fun activities and for the kids and adults alike. A short walk from the buffet to the pool to the beach made getting around the resort very convenient. The workers were always quick with a smile and the service and food were both excellent. We had no complaints and would definitely go b [... read more]ack if we were to get the same price on March Break in the future.

Bahia Principe Escape Runaway Bay: Not the 5 star we were looking for!

We stayed at the Luxury Bahia Principe after booking a last minute. We had the ocean view room which was facing the pool and the ocean. From our 5th floor we had a great view! The room was spacious but the cleaning after the previous occupants was not done very well; papers underneath the bed (king size), night table had lubricating goo in the drawer. During our stay the room maid forgot things that should not have been forgotten. It was small stuff like, bottled water missing, or no coffee pou [... read more]ch refill, missing shower mat towel, no shampoo replacement. Almost everyday something was missing! The pool was very nice with activities organized by the GO's. Always a party at the adult only pool bar where they would setup for the day, but mostly in the afternoons. The many pools gave us a chance to choose quiet times or more action. The stone finish around the pool also made it easy to walk barefoot under the sun without getting hot feet. The waitresses are not very fast bringing drinks so we had to serve ourselves a few times a day. The many bars around the pools helped shorten the distance to get drinks but I found that some bars had better bartenders. We went to the beach at the other side of the hotel, small bay, and this was the best part of the holiday. The water was not too deep and the water was clear with a nice sandy bottom. At noon some locals push a raft/BBQ just outside the swimming area and serve Jamaican patties and seafood and rice dishes. These out of pocket extras were very popular and the only way to get Jamaican patties at the hotel. The walk from our room to the end of the beach was about 20 minutes. This is close to the bar and where most people would stay for the day. To grab lunch we had a five minute walk to a buffet with a great view of the bay and the ocean. There is also a kids water park and "The Village" with stores for souvenir. The entertainment at night was good but they don't have a dedicated seating area for everyone. So you walk around or stand during the show. They had a variety of acts that were very good. There is also the entertainment for the Grand Bahia hotel that is going on if you want to check that out. Our pet peeve with this hotel was the reception, waitresses and dining personnel. The hotel system of preparing room cards in advance and arranging them on the counter when it's busy makes for very inefficient service. The reservation was under my name but they mixed up the room card by putting it under my wife's name. After 20 minutes and the intervention of three employees, they got it straight. The dining personnel are sometimes friendly but they don't go out of their way to make your vacation a super time! This was our second time in Jamaica this year and the other hotel staff were much nicer and full of energy. We will return to the first chain of hotel from now on.

Couples Negril: Best resort ever

We will continue to make this a yearly trip. Great food, accommodation, staff, beaches and environment This is the first resort we have gone to more than once. Now nothing compares so as much as we’ve tried, we haven’t been able to find a match anywhere

Grand Decameron Montego Beach: Amazing Resort

Must be honest, but my wife and myself have been at this resort five times always seem to find wonderful people from all over the world and always have a great time, ocean and beaches area kept very clean.Staff at this Resort are beyond friendly ready and waiting to help you. The entertainment staff likewise are willing to take time to sit down to chat with you. The food is great hot and lots to choose from never disappointed I would highly recommend this place to all my friends, rooms also very [... read more] clean. during the day can walk outside of resort checking different stores for items you may wish to purchase quite safe.

Bahia Principe Explore Jamaica: Average

Our room was excellent - good condition, and clean. The service itself was average - I called for towels, nobody ever came. Toiletries were not replenished and the general wait staff were not attentive. We had 3 incidents of servers who were actually quite rude. The beach was nice and shallow for kids as were the pools. The kids club kept the kids indoors and on the schedule everyday was video games/movies for an hour - I didn't put my daughter in it. They had an outdoor kids club but parents ha [... read more]d to stay with the kids. The waterpark was amazing for kids. The buffets were the same every night - The best a la carte was Don Pablo. Booking the a la cartes were a pain if you didn't have wifi.

Azul Beach Resort Negril: Beautiful resort!

The Azul SENSATORI is beautiful. We truly enjoyed walking the long, white sandy beach, swimming in the clear blue ocean and soaking up the sunshine. The food was good with lots of variety. We enjoyed the extra touches like infused water, picking out an all-natural scented soap, room scent and choice of pillow. The hotel grounds & pools were kept well and very clean. As an FYI the adult only buildings are situated between the other buildings so not really separate. Also we had to change rooms in [... read more] building 8 as there was a constant water gurgling noise, we couldn’t sleep! We were on the first floor I think it came from the pool filter. We overheard other people complaining as well. Our second room in building 11 was nice. The restaurants cater to food allergies and there are two nice coffee/smoothies/ice-cream bars. The couples massage at the spa was very relaxing! The nightly entertainment consisted of solo or small group vocalists, they were good. Just to note, the resort gets very quiet around 10pm.

Bahia Principe Explore Jamaica: We will definitely go back!

Beautiful location, fantastic resort, fabulous people. We had a wonderful one week stay and cannot wait to return. The resort was spotless and the grounds were impeccably manicured. The entertainment was super talented and we really enjoyed the kids' club entertainers. Great music playing to by the pool. We especially loved meeting SteavenJo, an incredible person and very endearing. We asked for him two more times and having the pleasure of his service. We hope to see him again one da [... read more]y. Beautiful island and the people are very proud of their country

Hyatt Ziva Rose Hall: Wonderful Return Visit to an Excellent resort

The Hyatt Ziva is a wonderful property - stunningly beautiful grounds, two large pools, a protected beach area which is great for children, great food and excellent customer service. The food in particular is exceptional for an all-inclusive. The food choices at the Buffet ("Choicez") are excellent and staff are always willing to accommodate any dietary preferences. This is a very well-run resort. We have returned to this property five times over the past five years, which should indicate [... read more] what we think of this resort. It is beautiful, and well worth the cost to stay there.

Jewel Runaway Bay Resort: Nice family resort

Check in was slow. There werent enough staff working to handle the families that arrived on the same bus. Room was very outdated. Door locks were loose and appeared to have been tampered with at some point. Rain shower was nice and hot water was no issue. Room cleaning was sparse. Some days no one came by unless we went looking and asking. Hotel grounds were beautiful. Kids loved water park....not overly large but great for our 8 and 12 year old. Pools were great and not overly crowded. Beach wa [... read more]s beautiful and relaxing. Tried out the gym. It was very outdated but clean and had all the necessary equipment. Did not participate in many activities but there appeared to be alot to do for the kids. Our son loved the teen centre. Food was good. Restaurants fill up quick at night so arrive early or you end up at the buffet. The jerk chicken hut on the beach was the best!

Riu Palace Tropical Bay: Riu Palace Tropical Bay

The resort was amazingl as always it’s our second time there. The food, service, beach exceptional. And everyone super friendly... Mario had our table for breakfast and lunch ready as soon as we walked in. Thank you Riu 5*

Bahia Principe Explore Jamaica: The last time I'll be going to the Grand Bahia Principe, Jamaica

I've been to the Grand Bahia Principe three times. The first time was lovely (August 2016), the second time was spectacular (July 2018), so I figured this time would be great too. I was wrong. I could go on and on and on, but I've wasted enough time talking about how much has changed. Pros- - The most beautiful beach! Snorkeling right there!! - Stunning grounds - Tropical Beach Party night is super fun - Phillip and Raymond, the omelette chefs at the Garden Grille are HAPPY and make the  [... read more]visitors feel happy to be there - Shamieka, a server, provides amazing service with a smile - The jerk chicken at the Snack Bar is THE BEST! Melford, the cook, is usually pretty happy too - Michael at the water park bar is friendly - I have a very sensitive stomach and I have never had one issue with the food making me ill - Delicious pina coladas (when the machine is working) - water park is great for kids and has great seating for parents Cons- - 99% of the staff are miserable and unfriendly. Don't expect smiles or greetings - there are ALWAYS room mix ups. I have had an issue all three times that I have been here. The rooms are NEVER ready when you get there, even if it is hours past the check-in time - long drive to the resort; long wait at airport before leaving for resort - everyone expects tips even though there are miserable and not providing the type of customer service one would expect from a "5 star" resort - the food gets repetitive and boring after a week. Also, not sure why "cow head" is always at the buffet. I'm all for trying new things, but ew. Also, not an avocado in sight. Could have really used some guacamole with the nachos!!! - rooms are in dire need of an update. Beds are lumpy, pillows garbage, and the smell of the rooms can be atrocious at times (mold, mildew smell comes through the air conditioning) - paying an extra $9 for wifi in your bedroom. This is ridiculous and should just be included in the price of your vacation - unprofessional people checking you in...they do not listen to you, they almost act like robots and say what they have been programmed to say. - lack of plugs in rooms - phone in a nearby room rang non-stop for FOUR HOURS...we called the front desk 2x and went 2x and nothing was done about it. When I spend this kind of money to be in paradise, I expect to encounter pleasant and friendly staff, who want to ensure you have a wonderful vacation. The staff's overall negative vibe really took away from this vacation. When I discussed it with one member of the beach staff, he explained that it was because it was almost payday and everyone was tight, and therefore unhappy. Lots of people live paycheck to paycheck--it doesn't give you the right to be miserable, especially in the tourism industry!!