Riu Palace Baja California: Great resort , we will be back!

The hotel is beautiful, the grounds are immaculate and the pools are really well maintained. The staff are lovely and the service was always fantastic. The room was great and the bed was comfortable as well. The buffet was great and having the lunch spot at the pool was very convenient! We tried few of the the a la carte restaurants as well and we liked them. We would definitely go back !

Royal Hideaway Playacar: Royal Hideaway

The hotel is beautiful. The concierge assigned to our building was super helpful. The main lobby staff is incompetent and unprofessional. More training is needed there. The dinner restaurants have very small portions and must be booked every night. No buffet. For the price, not worth it. Riu chain is far better. I would not stay here again and would NOT recommend it to my friends.

Bahia Principe Explore Akumal: Bahiz Principe Luxury Akumal Wedding Experience

The property is stunning. Entering through an avenue of beautiful foliage, to an impressive entry and spacious lobby, check-in was efficient and friendly. The room was clean, attractive and well-serviced. The villa area was quiet and beautifully landscaped, with lots of birds and wildlife.Buffet and réassurants were excellent, with good variety and quality of meals offered. Entertainment was excellent, if rather loud. The beach areas were clean, with plentiful shade areas. The beaches the [... read more]mselves tend to be rocky, requiring water shoes, but one particular lagoon had spectacular snorkelling. There could be more towel stations, as I was only aware of one. Pools are beautiful and refreshing, i enjoyed the quiet pool and Adult area. Staff were consistently friendly, pleasant and efficient. Room service was excellent, although food sélection and quality were only moderate. The wedding was beautiful and appeared perfect (I was not involved in the planning) The resort is huge, requiring .a lot of transport on small trolleys, which were comfortable and frequent. Even so, there is considerable walking Activities and the staff were excellent, with a wide variety, and great animators. In all, and excellent property, and I look forward to my next visit!

Mahekal Beach Resort: Cannot beat this location

A literal jungle oasis in the middle of a city. If you're tired of the ultra modern, super minimalist, trendy super resorts - this is the spot for you. It's not advertised as an eco resort, but it is. As an example, they washed the multi use plastic cups given to us at the pool! Well treed, lovely gardens, they even supply bug spray because of how natural everything is. Beach was better than I expected, we never ever had to fight for beach or pool loungers. Cocktails were phenomenal and beers we [... read more]re name brand (Sol, Tecate, XX). Complaints: housekeeping was terrible. Not sure if that's due to 'eco resort' nature. And they removed our all-inclusive privileges at noon on our last day, even though we weren't scheduled to leave until 4pm. If that has been made clear I maybe wouldn't have been so upset. But you can literally out the front doors to a plethora of dining and shopping options. 100% would stay here again due to the location right in town + the amenities and food were 5 star.

Playa Mazatlan: AWESOME HAD A WONDERFUL TIME! ❤️

Had a blast and Nexus Tours Staff very helpful and Friendly. Did a Cruise to Deer Island a very enjoyable experience as well, Loved the Playa Matzatlan Beach Hotel too, Great Food, Friendly Staff, Lots of enjoyable entertainment and the Ocean View Honeymoon Suite was very nice also we will be back!

GR Solaris Lighthouse: Relaxing Vacation

The resort was very nice, quiet and clean. The food was very good. Although the beachfront rooms are nice, our view was limited and the noise from the kitchen started very early. A good selection of food, entertainment was a little disappointing.

Grand Decameron Complex Bucerias Trademark: very disappointing!

this hotel has lots of potential but fails to deliver! the pool chairs are hard plastic, you have to buy a floaty to sit on them. the pillows and lumpy and hard. there are no side tables by the pool so you have to put your drink on the ground and hope the ants don't get in. The food is bland and always the same. Ice cream is available in only one spot for only 2 hours a day. The sinks are clogged, the shower leaks and the water is NOT potable. I could go on about all the small things they could  [... read more]do to improve the customer experience but you get the idea!

Blue Bay Grand Esmeralda: Okay resort

The hotel was ok, a lot bigger than I anticipated. Lack of lounge chairs at both pools Food was decent and no issues with booking a la cartes Didn’t get to experience beach as well as the red flag was up the entire time and we were not allowed to go in.

Barcelo Maya Tropical: Beautiful Resort

The pool, restaurant, buffet, lobby, front desk staff were accommodating and friendly. The pools and water features clean and being so close to the spectacular beach was a bonus. Really like that we were able to access the other resorts. Felt very safe and secure on the resort.

Catalonia Riviera Maya: Excellent resort for relaxing

This was my second time at a Catalonia chain resort and this one didn't disappoint. The service provided by everyone (and I mean everyone) was impeccable. The resort grounds were very clean and there was a variety of activities at the main pool all day (make sure to be up early to save your chair or you will lose out!!). The buffet was good with lots of variety. The a-la-cartes were very easy to book (despite previous reviews) and most you could book a couple days in advance, except the tepp [... read more]anyaki. I recommend upgrading to the Privilege Premium Deluxe room. It was a very modern, clean room with all the bells and whistles. We were in room 418, so if you face the back like we did, it can be a bit noisy as it's a route for the service trucks. You also get to go to the B-Loved restaurant (and that was delicious) and have the use of Pure chill out bar, which is a mere 10 steps from the edge of the pool. Burgers restaurant is also a must try, as is the juice bar, Maloo!! Wi-Fi was very good throughout the hotel. If you are looking for a beach, this resort is not for you – there is a very small beach for Privilege guests that isn't rocky (the other side is very rocky) and the larger beach area is at the sister resort next door. It's very safe as it's in a gated community and we walked 10 minutes down the road to the marina to check out the shops and cafes/restaurant. Or you can rent a golf cart from Paul who is out front of the hotel daily. There is a golf course close by, but seriously overpriced. Check out Nauti Burro and Munchys down by the marina – both make an amazing margaritas.

Hilton Tulum Riviera Maya All Inclusive: Wonderful weeks at Hilton Tulum

Just spent a week at the Hilton Tulum, this resort is great everyone was very friendly staff and other guests. Being a family resort I thought it might be overrun with kids, it was not there where some mainly younger children, it was not an issue the adult area’s and the play area’s are far apart. I took the enclave package, other then being in Casa #1 close to the main building I don’t think it was worth the price. With eight pools they where never crowded only two had music and events. The  [... read more]rooms where new and clean, they where serviced daily and restocked, the bathroom area is open so privacy was a little bit of an issue as I was travelling with my daughter. The food was great with lots of options the menu’s in the six restaurants did seem a bit similar but all were good. I have read reviews about the beach not being great, it isn’t large but they kept it clear of seaweed and the sand is nice. The water is beautiful with great snorkelling right there with rays, lobsters and plenty of colourful fish, it is a bit rocky so water shoes are a must. Evening entertainment was mixed with a couple good shows and a few not so great. All in all I would highly recommend this resort and would return again.

Hyatt Vivid Cancun: Very nice ??

we travelled as a family with our kids and grandkids, and really enjoyed this resort. The food was good in most cases and very good in some cases. The pool was absolutely amazing and the golf course also was great. Round of golf is 125 US after 1 PM and included range balls and water. We also rented clubs and they had a variety on hand for us so it was no issue and they were good quality. Now for the beach, the beach is small, but it was still very nice and had great hammock to lay in and a litt [... read more]le beach bar as well. Seating was limited unless you had preferred club which we did not, but we never missed having that. They seem to do something special every night and the entertainment was always wonderful as well. Rooms were very nice and every room had a fantastic view . If I had only one complaint it was that the kids section was between two hotels so there was almost no sun there and it was very cool and windy making it unuseable for much of the day. That was too bad, especially if you want kids to have that experience… It wasn’t too much of a bother for us because swimming in the pool and the beach worked just as well.

Riu Tequila: Amazing week at Riu Tequila

We spent a wonderful time at Riu Tequila between February 24 and March 3rd . Flight with Sunwing from Toronto was ok. All was perfect : room is renovated and very nice, resort is big and well maintained, Mickael Jackson show was amazing too. Ocean water was not very shallow upon entry, and this is something that affected me since i cannot swim, but the beach is outstanding, with lots of palm trees for shade. Thank you What a

Bahia Principe Escape Sian Ka'an: Great experience again

Second time in just under a year. We had another great trip for 10 days. Food, service, drinks, room and Grounds were just as before. There was a small amount of construction but the impact was kept to a minimum.

Sandos Caracol Nature Resort and Water Park: Great resort for kids

Different then what we are used to. The grounds are gorgeous - you re in the jungle. Pros: food, service, grounds, activities/entertainment, water park. Cons: rocky beach, pool, rooms and restaurant have limited day light, mosquitos

Temptation Resort & Spa: As Advertised

The resort came as advertised from all the things we heard and looked into. The place is a massive party and a great time basically at all points of the day. The entertainment staff we great and kept the day lively and fun. The bash parties at night with the dress up themes were just as expected. They are as fun as you make them if you decide to dress up and have fun. You can go as sexy as you choose within the rules. The bartenders were great and fast. The housekeepers and staff keeping  [... read more]the resort clean were amazing. The room we had was a little in need of some work but was still good and you aren't spending a whole lot of time in there period anyways. The food at the restaurants, breakfast and lunch buffets were pretty good. The dinner buffet left a little to be desired depending on your taste and expectations. Overall we had an amazing time and would definitely be back.

Occidental Cozumel: Beautiful resort

Beautiful grounds. Peaceful and quiet. Rooms are spacious, nice bathrooms. Al la carte restaurants amazing. Buffet has ample variety. Only con for me is, a lot of walking, big property (I have bad knees)

Barcelo Maya Tropical: Not a happy place

Many, many negative things but also some good. Overall staff morale is sad - especially bartenders who didn't even smile when tipped. It took almost 40 minutes from the time we reached the checkin desk until we had our key. Dirty kleenex in washroom when we arrived - housekeeping mediocre - beds straightened - towels replaced - nothing else done in room until last day - probably because it was tip day. The king bed was that spongy that you couldn't sit on the edge - but kudo's to staff matt [... read more]ress was replaced the second night. Ala carte meals were all booked the first day of our stay. We managed to snag a 4pm and an 8 pm meal because of a cancellation - the Italian restaurant was awesome - the Japenese not so much. Beach chairs impossible - tried to get there 6 am - chairs already spoken for !!!! Pools and pool activities excellent. Buffet meals - 5 outta 10 - no flavors - never hot - a lot of the food actually cold and inedible although chicken excellent Beach rocky All excursions very expensive - sunset catamaran tour nice but way too many people and not enough seating. Double decker bus service excellent in the resort. Resort general information non-existent - us old people like an information guide in the room Transat rep gave excellent presentation but not thorough. Common areas were very clean and the grounds immaculate. Overall I would not recommend this resort if you are looking for great customer service.

Bahia Principe Explore Coba: Spacious Resort

We thoroughly enjoyed our 2 week stay at Bahía Principe Grand Coba. The staff handled our problems with broken fridge promptly. The central buffet was wonderful. We travelled to other Bahía Principe Akumul and Tulum which were close by. The small golf style buses made getting around the expansive properties easy. We did however encounter some challenges getting our transfer transportation to the resort on arrival. We recommend you look for Nexus personnel in orange when you arrive and tell the [... read more]m where you are going. They will take you to the correct area to wait for your bus. tripcentral.ca were very easy to interact with and provided tour information prior to our departure.

Allegro Cozumel: Amazing Resort!

We LOVE this Resort. We were pleasantly surprised with everything this Resort had to offer, beautiful manicured grounds, so clean on the grounds, pool area, beach area, restaurants and entertainment areas. Our room was located on the ground level of a 2 level unit. We could sit on our patio, surrounded by lush gardens and listen to pleasant music in the air. There was never a problem getting a lounger on the Beach, lots of them!! The beach was super clean, the water was crystal clear and blu [... read more]e. All the restaurants exceeded our expectations. We did not try the Italian restaurant, this time. I really can't say enough about this Resort, it was EXCELLENT and great value for your money. We will be back for sure and we don't say that very often. If you are thinking of here, Book it, you won't be disappointed.