Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Bumbleb75  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Iberostar Bella Vista - It could be great - but its just good

Our first impression was that the hotel was modern, bright and clean. It is a very beautiful resort. Although the beach is very small, it is quite stunning. The only problem with the beach is that you need to save your spot by 6:00 a.m. or you won't get a spot with shade. Also, the lounging area around the pool is small. We felt that the common areas for guests is small to accommodate the amount of people at this resort. The rooms are bright and clean. Our maid was great. We  [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Is not as good as it used to be

The beach is amazing, nice sand and clean water, but they do not have enough palapas, so you have to come very early in the morning like 6 am to book them. The room is also very nice, clean and spacious. The food was okay, not much variety. This hotel is officially 4.5 stars, but I would give not more then 3.5.

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George and Tina Ontario  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Not a level 4.5

I understand Cuba food is not great but this resort so far was the worst I've had. Their snack bar was great and the Italian restaurant was amazing but that's it. Getting water was like pulling teeth they didn't offer it or have it readily available. We paid for upgrades but received not a king as requested and paid for but 2 doubles because they were out. They need to not offer what they can't accommodate. The resort was clean , our maid Ada was amazing and Veradero beaches are beautiful. We w [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: How many stars?

I will start with the good... sun, beaches, friendly staff and great entertainment. The bad... 1. Our fridge died for 4 out of the 9 days. 2. The shower would build up about 3” of water while in there and took over an hour to drain. 3. We upgraded and paid extra for a superior room and the others in our party (over 17 altogether) did not, they had same or better rooms and location, what we received for our upgrade was an iron in the room and a bottle or rum. 4. The bars ran out of beer, v [... read more]

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Amward  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful resort

The resort and staff are wonderful. The people are very friendly and willing to help. The grounds are breath taking. Would highly recommend this resort for these reasons alone. The food was good not as good as previous years.

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Sandra  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great resort

I’ve been going to the iberostar daiquiri for many yrs and just got back again, and they have yet again made my stay great ! Staff weather, resort all amazing ! I would recommend this resort to anyone ! I’ve made many friends there ! I’ll be going again next year!

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Beautiful resort! Amazing staff!

This resort is great! The food is amazing. Highly recommend the jerk chicken on the beach. The pool bartenders are awesome. The entertainment staff are the BEST! Princess, Cinderalla and String Bean were my fave! Thanks for a great vacay!

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Okay resort

After staying in several resorts in Cuba- Holguin, Varadero, Cayo Santa Maria, this one was just okay. We have payed less and gotten more value at other resorts. No A/C in main buffet, ran out of several items in buffet and bar.

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great Resort

We just returned from two weeks at the Iberostar Daiquiri Resort. We had stayed for one week last year and the improvements from then to this year were very noticeable. The beds in the room were very comfortable, not hard and difficult to sleep on. The pool chairs were all replaced and were great to sit on and just relax and tan. There was never a meal that we found we didn’t find something we liked and the chef was more than willing to cook the food the way we wanted. Really try the chicken s [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Not Honest Staff!!!

I book a package via a travel agency. When I arrived at the hotel, I was told no reservation have been made!! After 3 hours arguing with the staff and calling to travel agency from Cancun to Canada, I told the hotel manager that I would like to get a room in my own cost. However, she told me that all the room were sold out. You can imagine how much stress i was suffering!!! After 3 hours, I got an answer from travel agency that the room was booked three days prior of checking and I mentioned  [... read more]

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Amanda Mckinnon  - 

Verified Purchaser

Iberostar Selection Playa Mita: Love this place 🌴

Edith and Nancy at the kids club are amazing. My daughter loved going there every single day. The entertainment staff were wonderful the food was good and the grounds were of kept very clean. The only few downfalls where the ocean was very rough where we didn't even spend one day in the ocean and I don't like that anyone can smoke anywhere on the property. Very kid friendly. Would definitely go back

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Silver Fox  - 

Verified Purchaser

Iberostar Selection Ensenachos: ONE OF THE BEST ALL INCLUSIVE'S I'VE EXPERIENCED

This has been my second experience staying at Iberostar Ensenachos. Both visits were fantastic. The rooms, maid service were excellent. The grounds are magnificent and very well maintained and the gardeners are very friendly. The foyer and gathering area before dinner was lovely and relaxing, and always had great entertainment (music) before dinner. The food was good in the dining room and my favorite a la cartes were the Mediterranean, Asian and Cuban. On the down side, it was difficult to g [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Dominicana: Clean Resort

The hotels grounds were very well kept and maintained. The hotel room toilet and AC worked and there was always plenty of hot water in our villa. The only issue we had during our stay was our safe battery had died in the room right before supper time, we called the front desk and the battery was changed out within 10 minutes! The food at the resort was vast but the buffet had mostly basic foods with not much flavor. The ala carte restaurants were much better than the buffet but you are only allo [... read more]

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Evy H  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Nice Resort

I think it was a pleasent experience staying at the Iberastar Costa Dorada Resort. To give context to my review I will have to add that we were a total of 8 adults 5 children travelling to this Resort. Upon arrival I was pleased to see how clean and beautiful the Resort was. The staff were very freindly, welcoming and helpful. They tried their best to accomodate us all close to each other, as we were four families in total. However, we had to wait three plus hours to be able to finally get rooms [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: It was good to be on vacation

I will start off with "it was okay" people come here to get away from their busy lives but coming here did not provide any reprieve. The positive features of the resort is the cleanliness of the rooms, facilities, pools and lounge areas, my friends and I never had a problem the whole 7 days we were there. Staff is polite and not too pushy for tips, food was very good with a variety to choose from. Unfortunately that’s about it for positive notes, the resort is very small with not much to [... read more]

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Private  - 

Verified Purchaser

Muthu Colonial Hotel: Wonderful experience with Colonial!

The hotel has very unique architecture and beautiful landscaping, not overcrowded, plenty of space, just enough activities, beach is like on those post cards: pristine water and white sand. Food is good, there were enough choices of meat, fish and vegetarian dishes. There was nothing that we didn’t like. We enjoyed every moment of our stay! Will definitely recommend Colonial, and we will go there again!

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Blue water and warm sand

This was our second visit to Laguna Azul. The lobby has lots of comfortable seating with a piano and outside patio looking down at one of the swimming pools and clean landscaping. The buffet is on the bottom floor where the menu stays the same for the most part. It is difficult to prepare food for a full resort of guests so it is not gourmet. My Mom and I had stomach sickness for a couple of days. Thankfully there was bottled water, fruit and cheese to nibble until we felt better. Our room [... read more]

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BFBG  - 

Verified Purchaser

Iberostar Selection Varadero: A wonderful resort!

The staff are among the best of any place we've ever been. The beach is perfect & the staff help you to get chairs. First class entertainment- especially Rick & Roll night! Buffets were nicely presented although Cuban resort food tends to be a bit bland for our taste. Definitely a recommended destination*****

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GabyAndrea  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great family resort

The hotel is great. The grounds and public spaces were beautiful. The people were friendly and accommodated. The food was delicious, although sometimes repetitive but the seasoning was so good. The best a la carte restaurant was the Japanese one. However it also had its downs. To start, checking in took awhile. We were waiting in the reception area until past 4pm and we got to the hotel at 11 am. In addition, we asked for a playpen for my 11 month old and we found a small cockroach on it so we d [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Very Nice

A relatively small resort which we like because everything is nearby. As everyone has said, the staff are exceptional, hard working and friendly. The room was fine, bed was comfortable. Bar lineups were quick with good variety. We were 2 weeks and found good food to eat every day - it's not North American variety/quality. The buffet restaurant was uncomfortably hot though, a/c wasn't working. The beach directly in front of the resort is sandy into the water for about 10 yards before going grassy [... read more]

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