Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Joachim4205  - 

Verified Purchaser

Riu Palace Punta Cana: Majestic Hotel

It is a majestic hotel serviced by fantastic hospitality staff; very friendly and hardworking. The main reception hall (my favorite place to "hang out") is beautifully architected and designed and the grounds are well maintained. While the food and drinks were varied, I found the food too salty and most cocktail drinks too sweet. Wine was decent and beer (Presidente) was good.

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NatB  - 

Verified Purchaser

Riu Playa Blanca: Blissful Week in Paradise

Riu Playa Blanca was absolutely perfect. From how smooth the check in process was to the cleanliness of our room and the entire resort itself.. I have nothing negative to say! The food was delicious, so much variety to choose from. My fiancé and I especially liked the steak house, it was mouthwateringly delicious. The staff was very nice and helpful. They were constantly entertaining the guest and making sure everyone had a good time. All in all, I would highly recommend this resort. It was our [... read more]

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Pheffie  - 

Verified Purchaser

Riu Palace Paradise Island: Fantastic resort

From start to finish we had a great vacation! No complaints can’t wait to go back. Food great. Beach great. Service good, sometimes seemed under staffed. Did not do any excursions but did go to Atlantis. Wondered though grounds and went to casino. It was nice.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: BEAUTIFUL BEACH, RESORT NOT UP TO RIU STANDARDS

Beach and location can't be beat however the service at this RIU is not up to the other RIU standards. We had to call multiple times for service, and could not make it into the sit down restaurants as they always told us they were full. Room view was of the parking lot and very very tight balconies. I called for room service one night and they didn't even show up. We book a junior suite ocean view and did not get that.

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Nikee  - 

Verified Purchaser

Riu Negril: Stunning resort

Loved everything about the resort. From the friendly staff to the delicious food. Our room was always cleaned never did it slack. Definitely would come back to this resort!! The beach was beautiful!!!

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Over Age 60  - 

Verified Purchaser

Riu Republica: Our 1st Adult only all inclusive resort. It was excellent!!

We travel alot and go to at least 3 all inclusive resorts a year. Riu Republica is one of the best resorts we have been. We would recommend it to our friends because of the rooms, food, many pools, great sand and beach area and amazing and friendly staff!! We were at this resort from July 8th to 15th, 2019 and it was probably 35 to 40% full. Not sure I would want to be at this resort at high season, as it can hold a lot of people and there would be people everywhere and probably line ups a [... read more]

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Bacik81  - 

Verified Purchaser

Riu Guanacaste: Beautiful views!

The hotel grounds were absolutely stunning with views of the mountains and tropical rain forest. We saw spider monkeys on a trail near the resort and enjoyed the calm waters by the beach. The food was amazing and there was a lot of variety of fruits and veggies. The kids loved the pastries, hot dogs and pizza. What was really nice was the flexibility to go to the more formal dinner restaurants as often as we wanted! No a la carte limits! Our only complaint would be that you could not control [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Old

The hotel is old,rooms smell and dirty. Not a palace at all. We had one bad thing after another. The entertainment was horrible like a school play. The energy by the pool was low key. Something happened in the room every day Fridge leaked and my boyfriend fell. The hotel is rundown not Riu style

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Private  - 

Verified Purchaser

Riu Republica: Nice resort

Resort was huge, very clean. Lots of walking but not really a bad thing. Great service. More geared towards younger travellers 20-35 years old. Food wasn’t the greatest. Sunwing worst company to travel with! Not a resort problem but a problem if you have to book through them. Delays upon delays. Absolutely ridiculous

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Private  - 

Verified Purchaser

Riu Palace Punta Cana: Great Resort!

Awesome and clean resort with nice luxury touches in rooms. Great food options and friendly staff. Small pools and nice beach area. Yoga near the beach and small but fine gym near the lobby. Love the cafe and dessert bar in the Lobby.

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Private  - 

Verified Purchaser

Riu Playa Blanca: Great vacation!

We just got home from a week at the Riu and loved it! The pools were clean and offered variety. The rooms were clean and beds were comfortable. The resort is right on the ocean which was lovely. The sand is black with a golden layer on top - very beautiful. The ocean was nice to swim in. The weather was perfect and provided a nice breeze from the ocean. The food was good, staff were friendly. We didn’t want to come home! We would definitely recommend this resort to everyone we know!!

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Terra94  - 

Verified Purchaser

Riu Palace Costa Rica: Beautiful Resort to Honeymoon

This resort was great! It is very modern and super clean everywhere we went! The rooms make you feel like you are right at home! The grounds are very well kept and maintained they are just beautiful! Don’t even get me started on how amazing the food was.... you can think of anything you wanted and garuntee they have it either at the buffet or the restaurants on the resort. The staff were so friendly and the service is a 10/10! I am so happy we chose to have our honeymoon at this resort! We wil [... read more]

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Private  - 

Verified Purchaser

Riu Republica: great trip

Went with 4 friends and had a great time. Rooms, water, and the hotel are very clean, people are very nice as well. Enjoyed the restaurants as well as buffet. Slides were fun. Decent amount of walking which I didn’t mind at all

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Private  - 

Verified Purchaser

Riu Guanacaste: Great resort!

This resort was very clean, friendly, helpful and safe! I would definitely recommend it! It was very family oriented with lots to do! Delicious food and amazing people! We definitely enjoyed our stay.

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Private  - 

Verified Purchaser

Riu Republica: Best resort ever!

Ignore the negative reviews. They are just a bunch of miserable people who will never be satisfied. Great party resort with amazing entertainment, staff and food. Don’t. Miss the pool party if you end up going to this resort. The DJ killed it.

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Jlynn  - 

Verified Purchaser

Riu Guanacaste: Beautiful resort!

We recently visited the Riu Guanacaste and had an amazing time! No complaints at all! The grounds were beautiful, food was great and the room was perfect! One of our favorite things were the monkeys that were just a short walk off the beach. They were usually there around 7 am and 5 pm every day. These little guys were so sweet and playful! We would definitely return.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Beautiful resort

This resort was beautiful. Very friendly staff. Food was good. Weather was amazing. The staff keep all common areas and hotel room very clean. Hotel room is a little dated. But would recommend to friends.

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Mary  - 

Verified Purchaser

Riu Palace Paradise Island: great resort.

The hotel was great. Nice renovations in the rooms, lobby, restaurants and gym. Very clean. Good food. There is an damp odor in the lobby and the no bathroom in the gym. Also no showers if we have late check out. We were forced to pay the added fee to keep our room longer if we want to enjoy the beach the rest of the day.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Great location and beach front

The hotel was great and perfect location. Keep getting power failure and had to operate on generator which was not strong enough for air conditioner, so most night were very hit without the air. Also had to line up for one hour for restaurants for dinners.

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Private  - 

Verified Purchaser

Riu Negril: Breathtaking Experience

This hotel was such a great place ! The staff was so welcoming, the food was amazing and the hotel was so up to date. I’m so happy I didn’t listen to the negative reviews because there was nothing wrong with this resort !

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