Riu Guanacaste: Riu Guanacaste

we just got back from a 1 week stay at the Riu Guanacaste. Overall it was a very nice trip. The hotel is 5 star, it is likely more a 4 or 4.5 star but were happy with the grounds and accomodation. THe food also was very good we found. IT was hard to get the dinner reservations, you had to line up and it was first come first serve. If you didn't want to line up then it wasn't so great but we were lucky to be able to get into the Italian and Steak restaurant on 2 nights by going a bit later. We [... read more] did have an issue with dinner one night when a waiter in the buffet complained about my daughter's tank top with spaghetti straps which was frustrating since I had told her she looks fine and we see many men eating in the buffet with ball caps and tank tops where you see hairy arm pits (Not appetizing). I think it's strange to for that to be acceptable and for my daughter's nice tank top to not be. Anyhow that was a bit frustrating but I complained to front desk just to make a point about the men. The pool was big and warm but got very crowded especially around the bar but you can always find a chair a bit further back from the pool. We got day trips booking through sunwing that were nice. We went to a plantation and rain forest one day, and a nice sunset snorkel trip on another day. We also booked a driver and went around to several different beaches one day. That was a highlight since the beach at the hotel is nice but there are nicer beaches - Flamingo and Conchal about an hour away. We visited Tamarindo and if we go back would like to stay there. On this resort you have everything you need but not really close to anything. You can take a taxi to El Coco but it's expensive getting taxis. Overall a great trip and would recommend. thanks,

Riu Palace Paradise Island: Amazing Resort!

Friendly staff and great facilities. Beach and location was also perfect. Enough restaurants to try different food every day. The infinity pool and swim up bar were great as well. Very close to the city center and excursions.

Riu Guanacaste: Great resort

great place, only 2 down falls. no smoking anywhere, you should be able to smoke outside. and 2nd to many locals on the beach asking to buy stuff, 20 times a day have to say no thank you. still had a great time

Riu Palace Baja California: Overrated

The resort is new and the rooms are very modern which is why I wanted to stay here. The pools were pretty nice as well with many lounge chairs and no shortage of umbrellas. However the service was pretty bad from the moment I got there, no welcome, no champagne and then put in a room where all I could hear were the outside a/c vents which are super loud. We got moved to another room which was across from Riu Santa Fe so it was loud all night as well from the pool party. The food was terrible as  [... read more]well as the drinks. We ate at the resort buffet once and a restaurant before getting ill. We left the resort every day to eat at the marina or at medano beach. There was also a bad smell kind of like sewage every so often in our room, room service was terrible and house keeping was as well! I paid over $1600 pp. no more Rius for me! I recommend anywhere on Medano beach- preferably non all inclusive although sandos is lovely!

Riu Santa Fe: Beautiful and fun!!

I loved the resort, super clean, rooms very comfortable and the food was excellent! Service was friendly and helpful. The pools were clean and water temperature was excellent! Very happy! Loved the pool parties and bars and entertainment

Riu Palace Baja California: All Boxes Checked!

We just spent 7 days at the Riu Baja Adults only Resort in Cabos and loved it, I can’t say enough about the friendly and consistently great service at the restaurants and pool. The food was very decent, especially in the speciality restaurants. The rooms were awesome, Nicely designed and. spacious. The Pools had tons of seating both sunny and shady. The Activity team were lots of fun and if you weren’t into their activity there was another pool nearby that was quieter. The views were s [... read more]pectacular. The only regret was the fact that the ocean swimming in front of the hotel was too risky, However we knew that when we booked. Hard to look at that beautiful ocean though and not go in!!! The only thing this hotel could use was an bar with air con, All the bars were outside either at the pool or on the terrace. I would recommend this hotel.

Riu Montego Bay: Beautiful resort.

Personally I think that this resort is beautiful . Not just for couples but amazing for families as well. The staffs ,security and our sunwing rep was amazing. For example I had forgotten one piece of my luggage on the bus that took us from the airport to the hotel and realized it was missing only after the driver drove off. I mentioned it to the bell man and also to the front desk. They told me that they don't have a direct number for the driver however they assured me that they would pass the  [... read more]info to my rep, who did actually worked hard on my case. after 2-3 days of calling,texting and emailing the company finally my bag was found. I was so happy and greatful. Excellent customer service!! Rooms were very clean and up to date. Beds were comfortable and firm .The air conditioner was very good as well. The buffet was always great, lots of varieties to choose from. Meals was delicious and hot. Dessert was also delicious and tasty. The pool was clean and beautiful. Filled with couples and families having a great time. Amazing and friendly staff, will definitely recommend this resort. Can't wait to visit against. :)

Riu Palace Tropical Bay: Love this Resort!

We were very impressed with this hotel. Everything was so convenient with many amenities. Food was very good quality, and we especially enjoyed the jerk chicken place on the beach for lunch. The beach was truly amazing...so clear and calm. It was like being a pool! Will be going back for sure!

Riu Palace Aruba: Wonderful Time!

We enjoyed our week stay at the RIU Palace Aruba. The hotel was conveniently located on Palm Beach close to restaurants and shops. The hotel was very clean and the beach was awesome! The buffet offered a variety of food choices and was very good. We will be going back for sure!

Riu Montego Bay: I want to go back

The Hotel Roy was amazing. The entertainment team make it a priority to make sure people are not only relaxed but are having a good time. The pool and beach are beautiful and they had a lot of options for excursions. The food was also amazing.

Riu Palace Paradise Island: Outstanding resort

We just visited Bahamas for a birthday with 5 couples and the resort was amazing. Clean, friendly, the beach was breath taking. Everything on the menu was great..... no complaints on the food and their jerk chicken fell off the bone. It’s right next door to Atlantis which made it easy to travel and keep busy at night. Not a party resort..... but the pool area during the day is a lot of fun with the entertainment team. The staff are very friendly and make sure everyone is taken care of. Definit [... read more]ely a resort I will recommend.

Riu Palace Paradise Island: Fabulous Resort

We just returned from a vacation at the RIU Palace Paradise Island 🌴 in the Bahamas. This hotel has been renovated. Everything looks new, gorgeous lobby, great, clean rooms, amazing infinity pool & swim up bar. The food was delicious & the buffet had a great selection. Can’t reserve A La Carte, 1st come 1st serve.

Riu Palace Costa Rica: Great resort!

Resort was well kept. Good variety at buffets, we were able to dine a la carte when ever we wanted first come first serve, had to wait a few times , which was totally reasonable. Service was excellent. Either at the beach or pool, waiters regularly checking in on you. Bartenders rarely kept you waiting. Staff overall very attentive and always willing to please. Went July 15-22nd, weather was great. Excursions booked through SunWing were fantastic. Decent snorkeling at hotel beach. Pools were [... read more] clean. Swim up Pool bar separate from main pools, which we prefer. We would go back. Just a matter of when. Highly recommended!!

Riu Palace Tropical Bay: Amazing Resort!!

The hotel was very clean,the grounds were clean and well maintained. The food was delicious and the workers were very friendly and helpful. Shout out to Twain and Travere working in main dining room,thanks for your excellent service.

Riu Palace Cabo San Lucas: Riu Palace is a beautiful resort.

This was our third time visiting Riu Palace. There was significant changes that we did see and affected our stay. When we checked in and they gave us our room assignment we did not get the room we had asked for and we realise that can happen. However we discussed this with the individual checking us in and she just walked away and said you can up-grade. Customer service was definitely lacking. In the past that would never have happened.. Room was facing on to Riu Santa Fe which was noisy and [... read more] very loud and busy. We had to ask front desk on third day if their was still turn down service in the evening and towel replacements. They had to check with someone else and we did find out that it was every couple of days before this would be done. Again, this was different from last two times. We had to ask for towels couple of times for the room. They did leave a bottle of wine for my husband's birthday, however the letter was addressed to Miss McWilliams, again that attention to detail. They had made quite a few up dates to the front lobby and their main dining area had a re-vamp. The food in the main dining room was a lot of the same stuff. Their food in some cases was not kept at the appropriate temperature, which we all know can be dangerous. Both husband and I had noticed this a couple of times. Brought to their attention, not really aware and did not do anything to rectify it. There appeared to be a lack of leadership when controlling the flow of people through the main dining room. Resembled a large free for all at times. Wait staff and pool service staff were very attentive despite the lack of any real direction. Just wondering if all their seasoned staff had been recruited to the new Riu Baja California (recently opened)? Entertainment for most part was o.k. however appeared to cater to a certain audience. Fire alarms - three times in one night. First time false alarm, second time blown fuse? third time small kitchen fire??? Communication was not delivered. We received a memo under our door ter next morning explaining it was Vandalisnm. This occurred 4:40 5:00 and 5:15 a.m. Very scary indeed without any communication. Despite the hiccups overall stay was enjoyable. Would be thinking about another resort for future plans.

Riu Palace Punta Cana: Majestic Hotel

It is a majestic hotel serviced by fantastic hospitality staff; very friendly and hardworking. The main reception hall (my favorite place to "hang out") is beautifully architected and designed and the grounds are well maintained. While the food and drinks were varied, I found the food too salty and most cocktail drinks too sweet. Wine was decent and beer (Presidente) was good.

Riu Playa Blanca: Blissful Week in Paradise

Riu Playa Blanca was absolutely perfect. From how smooth the check in process was to the cleanliness of our room and the entire resort itself.. I have nothing negative to say! The food was delicious, so much variety to choose from. My fiancé and I especially liked the steak house, it was mouthwateringly delicious. The staff was very nice and helpful. They were constantly entertaining the guest and making sure everyone had a good time. All in all, I would highly recommend this resort. It was our [... read more] first time in Panama but it won't be our last! Thank you for a memorable and pleasant week.

Riu Palace Paradise Island: Fantastic resort

From start to finish we had a great vacation! No complaints can’t wait to go back. Food great. Beach great. Service good, sometimes seemed under staffed. Did not do any excursions but did go to Atlantis. Wondered though grounds and went to casino. It was nice.

Riu Palace Paradise Island: BEAUTIFUL BEACH, RESORT NOT UP TO RIU STANDARDS

Beach and location can't be beat however the service at this RIU is not up to the other RIU standards. We had to call multiple times for service, and could not make it into the sit down restaurants as they always told us they were full. Room view was of the parking lot and very very tight balconies. I called for room service one night and they didn't even show up. We book a junior suite ocean view and did not get that.

Riu Negril: Stunning resort

Loved everything about the resort. From the friendly staff to the delicious food. Our room was always cleaned never did it slack. Definitely would come back to this resort!! The beach was beautiful!!!