Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11330 Reviews)

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Christine73  - 

Verified Purchaser

Occidental Caribe: Made the best of it!

Hotel is dated and requires many upgrades (no phones worked in our room and having to walk to guest services was a hike, shower leaked at the base which required a huge bath towel to soak it all, beer was only added to fridge if it was requested daily and since we had no phone, we were always at guest services). Areas such as the sports bar, exclusive area on beach with a bar for those who pay into premium pkg no longer exists. This is a big resort on beautiful grounds...awesome beach which you [... read more]

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Private  - 

Verified Purchaser

Nickelodeon Hotel Punta Cana: Bad Experience

We were very excited to take my 4 year old here, but unfortunately that excitement was short lived. The daytime activities for swimming and water park were about the only great things. The food was so horrible and repetitive that we couldn't wait to get home. Don't get excited about the speciality restaraunts each night because they are not open every night and there is nothing posted to tell you so. All 3 of us ended up getting traveller's diarrhea on our 5th day. We tried to be very careful ab [... read more]

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John  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Bahia Principe Punta Cana

The hotel rooms, grounds, swimming pools, entertainment facilities, beach and grounds keeping were wonderfully kept and plentiful. The foods at the buffets were plentiful and offered many choices. The largest disappointment was with the large number of registered guests greatly outnumbering the available space and facilities to a point that long lines occurred for seating at meals, dinner plates were unavailable until kitchen could retrieve in used plates for washing for guests awaiting dinnerw [... read more]

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Overall very good resort showing it's age as a 4+ star.

The property is meticulously clean and well maintained and the staff work hard to ensure you have a pleasant time. Beach is cleaned of sargassum seaweed every morning and raked. The food is very good in taste and selection. A-la-carte restaurants offer simple menus with upgrade $$ options if you want to indulge. You have to line up before 9am to book the Steakhouse or the Japanese restaurants, and both are excellent. The others work on first come basis and you can usually get seated between 6-7 [... read more]

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Mel1943  - 

Verified Purchaser

Excellence Punta Cana: A very good resort - overall, part of our favourite Brands

The entire experience was almost perfect…spoiled only by a bit of rain. Thought the pools could have been a bit warmer. All dining experiences virtually perfect, and room fully met every expectation. Never a service disappointment. Ocean georgeous, and sandy beach went for miles - no seaweed ever washed up on shore. Going back soon!

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APants  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Surpassed All Expectations! Amazing Trip!

7 of us friends just got back from a trip to Ocean El Faro. We opted into the privilege package which granted us access to all restaurants on both sides (family and adults only). The resort was very clean, and modern (built in 2019) - a refreshing change from the aging 5-star resorts I have been to in the Dominican Republic. My room was luxurious, king bed was extremely comfortable and nice cold air conditioning. Service overall was very good - not always the fastest, but staff were pleasa [... read more]

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Julianna  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Very good and nice resort

Grounds very nice and clean ,public areas clean ,rooms very nice & clean but bathrooms needs renovations,dining excellent -food fantastic.Staff- good. The review is for ; Esmeralda ! not for Turquesa. -PS. on arrival to Turquesa we change to Esmeralda only because of the beach,

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Russ  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: First Time Solo Resort

This was my first time going all inclusive and I was travelling solo. As a solo traveller what stood out were the events on offer, there was a busy calendar of activities ranging from craft workshops to yoga to rum tastings. These were a good opportunity to mingle with other guests and were always led by enthusiastic staff. The evening entertainment was a standout and featured talented musicians, dancers and singers. I would often simply take a performance in without needing to speak to anyone.  [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Excellent service

Everything was very clean although it is an older resort. There is something to say about a well oiled machine... The food was decent and the beach beautiful. The pools were clean. They definitely need more loungers. The staff were very friendly. They aren't consistent with stocking water/ beer in your fridge.. but all around... I would go back.

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Steve R  - 

Verified Purchaser

Serenade Punta Cana Beach and Spa Resort: the Serenade resort was amazing

this hotel was big , with 7 residents buildings and the main one for reception, restaurants and bars and shops the grounds were well maintained , staff were constantly cleaning everything the buffet was good with daily changes in variety of food breakfast was interesting as there was a Constand lineup for crepes and the donut wall was a hit with the kids and adults alike WE were able to eat at three ala cart restaurants...Japanese, steak and Mediterranean the Japanese restaurant was aweso [... read more]

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AlisonB  - 

Verified Purchaser

Occidental Caribe: Great Resort

Pros -Very clean -VERY friendly service -Like the layout of the resort -Food was good -Excellent entertainment staff. You could tell that they put a lot of effort in and seemed to enjoy their jobs -Special note to the pool towel girl at the 'quiet' pool. Always had a big welcoming smile. I think her name is Maria Cons -Food service in the Buffet and in the restaurants was very chaotic. Lots of servers and managers but did not appear to be serving guests. Did not always get what we or [... read more]

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Clint & Selma  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Aweful beyond Words!!!

The worst thing in the word is trusting a company like Trip Central to provide you a last minute deal at a 5 star resort - Bahia Grand Principe -Turquesa. This hotel is a symbol of everything that is wrong in the world. Dirt, dirt and dirt toppled with a bunch of racist employees who refuse to speak English. Our vacation was nothing short of a nightmare. My husband is covered in bites. Day three of waking up to a blood stained sheets followed by some kind of insect droppings/shells, we went to c [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Very outdated

The rooms are absolutely disgusting! Very old and rundown. They do not spray for bugs and everyone got eaten alive. The food, pools and grounds were absolutely wonderful. Service is terrible. I do not recommend this place.

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Balloonbut  - 

Verified Purchaser

Excellence El Carmen: Excellent Hotel

This hotel had everything. From great food , service and entertainment. Would definitely go back. Cannot really say anything bad about this resort. A must try. The grounds were kept impeccable. The beach is clean . Loved it

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Great gateway

This Resort was pretty good, a little smaller from what I’m used to but everything is close by. The club section rooms were definitely worth the extra money. The beach wasn’t as good as Bavaro beach but it was still good, they constantly cleaned up the seaweed multiple times a day. The rooms were a bit tired but everything worked. Food was pretty good, buffet and restaurants, coffee shop, all good. The grounds at this resort are immaculate, what a gorgeous property!

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Mchamp  - 

Verified Purchaser

Occidental Caribe: Ok resort

The resort overall is ok but the rooms need updating. The à la carte restaurant are good and service was efficient. The entertainment was great but the nightly shows were never on time. Food was ok but most of the time it was cold. Would not go again probably would go for a 5star next time.

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Davey  - 

Verified Purchaser

Vik Hotel Cayena Beach: Slice of heaven

The Cayena Beach section of this bigger VIK hotel is just great, friendly staff, great food, and the most amazing setup. It's like a Boutique hotel and everything is within a 1 minute walk from your room (Bar restaurant, pool, beach. We loved the peace and quiet. There is some beach erosion, but 1 minute walk gets you around that, and they seem to be trying to fix it as best they can... at worst it is a minor inconvenience. If we go back to Punta Cana, we will be repeat guests.

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Funkster  - 

Verified Purchaser

Bahia Principe Grand Bavaro: resort way to busy...not enough staff to handle cleaning of tables during breakfast and supper...mosquitoes in lobby very bad

rooms were very nice ...grounds and pool and beach area very nice...easy to walk on the beach...vendors were not pushy...should teach staff to comunicate and understand english...all in all not a bad experience., but could have been better

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Private  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Nice resort!

The Dreams Onyx is a beautiful resort. It's extremely large and sprawling. The food was good. Few complaints were the bathrooms were not plentiful especially if you chose to relax on the beach, it's quite a walk to the washrooms. A bathroom should be available at the beach bar huts. Staff were mostly nice, few grumps in the bunch. Entertainment was lacking. The only entertainment at night was the theatre entertainment. Nothing in the lobby or other bar area. Elevator was iffy and we were  [... read more]

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Tina  - 

Verified Purchaser

Occidental Caribe: Would not recommend

I am not impressed with this resort at all the rooms are so bad that they have leaks and broken safe and fridge and television. The line ups everywhere are just ridiculous. It’s unfortunate that for the first few days there I saw the maintenance man more than the bartender that you have to wait 10-15 minutes for a drink that tastes like garbage. We had blood stains on our sheets When we asked for a new room they said there were none. However when we spoke to others that had near the same issue [... read more]

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