Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21847 Reviews)

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Lovetravel  - 

Verified Purchaser

Bahia Principe Explore Coba: Nice resort

Just like other GBP resorts I've been to, the grounds were beautiful and well taken care of. The room was a really good size but not as modern as other parts of the resort but clean with a nice bathroom. I found the room to be a bit dark as well even though we had a large patio/balcony. It's too bad there are no other windows. The beach was decent-there's a dock in the water where they do zumba and other activities. There's also a man made barg in the water that people often sat on. It looked ki [... read more]

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Rosa  - 

Verified Purchaser

Plaza Pelicanos Club: Good budget resort

The resort is ok for a low budget traveller. The room are very old, but very clean and the buffet is basic food, no varieties. Would have like to have more mexican food. The pool near the beach is ok and very clean. The beach is small but ok.

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Happycamper  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Relax to the Max!

Secrets Capri met all of our expectations! The hotel was beautiful featuring clean rooms, attentive staff, and excellent food! We enjoyed every minute of our stay and would visit again. Thank you to all the staff at Capri ...your hard work is appreciated!

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Vhoghul  - 

Verified Purchaser

Catalonia Playa Maroma: Great Beach, bad food, terrible service

The staff refused to honour my upgraded room, as they sold it off to another tour group, and stuck me in a rather old and outdated room. The person at the desk refused to even apologize for the mixup, and inferred that I was lying since I couldn't prove that I had booked the upgrade (The email was in my work account). The next day, upon escalation, I finally got an apology rather than smug denials, but apparently the resort was fully booked, and I was stuck in the room I was in. The food wasn't [... read more]

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Norman  - 

Verified Purchaser

Catalonia Royal Tulum: Fantastic stay!

This resort was quite a pleasant surprise for us. The reviews we had read were bang on and we were not disappointed. The food was excellent. Thre grounds wel kept, and the service was truly excellentl

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KT_Burnaby  - 

Verified Purchaser

Azul Ixtapa Grand Resort: Beautiful resort!

There are many things to rave about when it comes to this resort. Each room has an awesome view as all the rooms face the ocean. Its fairly new so very clean. Decor is very modern. The infinity pool and swim up bar behind the waterfall are the place to be. Food by the pool is great. Buffet lunches were ok. Restaurants were good. Not much of a beach, but you can walk over the sister resort and enjoy the beach there. Walk further past the pier and there is an even nicer public beach to enjoy and w [... read more]

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Darcelb  - 

Verified Purchaser

Riu Santa Fe: Great Vacation

Our stay at the Riu Santa Fe was very good. The resort itself was beautiful.... grounds very manicured and taken care of. We were in building 3. It had a great view of the courtyard pool and was never noisy. The rooms were adequate and cleaned daily. The downside is the beds. They were so hard I thought my back was broken the first night. (typical mexico) However we asked for an egg carton foam topper and it was brought up on request without asking 4 times. The other downside is that the AC was  [... read more]

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CaroleDee  - 

Verified Purchaser

Grand Decameron Los Cabos: Intimate and Elegant

When we arrived and escorted to our room we were so surprised! We had the most beautiful view of the pool the beach. Every night we fell asleep to the sound of the waves crashing on the beach. Very lovely room which is tastefully decorated. Modern furniture and spacious. Very clean and comfortable. We received excellent service throughout our week stay. The food was good although I would of like to see a little more variety. The staff was pleasant and rendered us our every request. We were close [... read more]

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Daniel1  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Good Service

the service staff was amazing! Weather was poor but that is obviously not the resorts fault. They did provide umbrellas. I can't say enough about all the staff. So helpful and genuine. They wanted my stay to be memorable.

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Mrsbungle  - 

Verified Purchaser

Bahia Principe Explore Coba: Great resort!

Went here with our family in mid June and had a wonderful time! The staff was great, food was great and facilities were super nice. The resort is huge and with access to all 3 of them you really get a little bit of everything! We stayed in the Coba, we really like it there. The hotel rooms were very large (not that you will be spending much time in there anyway). Only issue we had was that our remote control in our room didn't work and they never came to fix the problem after asking many times.  [... read more]

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Jeffo4321  - 

Verified Purchaser

Barcelo Maya Colonial: EXCEEDED MY EXPECTATIONS...PLEASE READ!!!!!

Please take the time to read this if you want to stay at an amazing resort! I'm long winded...but I'm passionate about good service, food, and value! My wife's co-worker and her husband stayed at Barcello Maya Colonial, and it was reccomended we stay there. Having never been to Mexico before...we took their word it would be safe, fun, and affordable. They raved about this place. I cannot say enough good things about Barcello Maya!!!!! The moment our shuttle arrived to the beautifil open recepti [... read more]

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H and I  - 

Verified Purchaser

Sunscape Dorado Pacifico: Beautiful resort, excellent service!

Amazing location, we took the bus just outside the hotel and explored various places. The only thing missing is GOOD entertainment in the evening. Otherwise everything else is very good. Will return soon.

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Archie  - 

Verified Purchaser

Riu Emerald Bay: Everything there is all top notch

We have been to this resort 3 times in the last 4 years and it has been a wonderful experience each time,the beach,the food, the rooms. It is all great. We fully recommend this resort. When we travel to Mexico this winter we fully intend to go to a Riu resort.

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Kakelbont  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Good Time Resort

This is a nice smaller style resort. The staff are fantastic and bend over backwards to please. For me it was more for the younger crowd due to the free booze. Even while under-going renovations the resort proved to be everything you would expect from a Secrets resort. Would really like to see Secrets make an over 55 resort some day.

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Steve1966  - 

Verified Purchaser

Riu Santa Fe: Very comfortable stay!

The hotel staff and signature staff were all very accommodating and made our vacation great. I would recommend any of the Riu hotels. We tried every restaurant they have in the hotel and were pleased with all of them.

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LovesAkumal  - 

Verified Purchaser

Akumal Beach Resort: Incredibly Relaxing Resort

One of the best resorts I've ever been to. Not a five star but did not expect it to be. However, was so much more than that. Wonderful ocean views from every room, delicious food at both the buffet and snack bar, wonderful salt water pool and the mist amazing beach. Would return anytime and am planning on it!

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MPM2  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Fantastic Resort

Was at the resort for a family reunion. Fantastic beach. The hotel did an excellent job of accomodating a group of 17+ (including children) for dinner reservations each night. The food was excellent and the pools were a big hit with the kids.

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Gran  - 

Verified Purchaser

Excellence Riviera Cancun: awesome resort

I can find no fault with this resort. I have stayed at a dozen or more in Mexico and this is by far the best. Beautiful facilities, great food, very helpful and service oriented staff. Would return in a heartbeat !!

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Verified Purchaser

Riu Emerald Bay: This resort was amazing....

We truly enjoyed our time at the Riu Emerald Bay in Mexico. The staff was extremely friendly, grounds well kept. We met many people there and enjoyed our two week stay. I have recommended it to many of our travelling families and friends. Hoping to return one day.

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Roodog  - 

Verified Purchaser

Catalonia Playa Maroma: Great place ,great beach

I typically go 4.5 star but took a chance on this resort because o the beach. Well its a great place love the buffet more then the a la cart. Love to go back, smaller resort but the beach makes up for smaller grounds.

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