Royalton Hideaway Riviera Cancun: Huge resort

We loved the resort. They keep it extremely clean, very friendly staff. The food is great. Best I've had in a all inclusive. With that blend said I don't think I'll return due to language barriers? We had what we were under the impression is the adults only and fairly quiet room overlooking the pool. WRONG lol. Our first day there we attempted a small nap in afternoon due to health issues. And all of a sudden the music and loud speaker around pool literally rattled the patio doors. When asked to [... read more] move rooms to mangrove side away from pool they agreed and moved us to same side 1 floor exactly ABOVE old room so I assume the noise magically don't reach 4th floor like 3rd? We tried for 4 days to have a coffee mug that fit the in room coffee machine they just kept giving us new big mugs. Finally the final night there we wanted to have room service for a romantic night in so we never ate at restaurants, and pre-booked R/S for 9PM. 9:20 came and no food so tried calling rs and it would hang up whenever I tried so called front desk asked them to call and was assured they would. Nothing we were all prepared for bed so we never ended up getting dinner that night. Only other bothersome.e thing in a otherwise amazing resort was the spa staff!! ? the hound you endlessly to purchase spa treatments! Don't matter where you are repeatedly pestering. We counted 6 times in a 3 hour time frame by same 2 people!

Paradisus Playa del Carmen: Family Friendly Resort

Overall, we would give the resort a 3.5 out of 5. It's a smaller resort but we also felt the food suffered because of it. There was 1 small buffet which we didn't think was very good. We couldn't get reservations the first 2 days and got tired of eating every meal at the buffet and ordered room service for lunch the rest of the trip. The a la carte restaurants were ok, not great. The rooms were clean but showing their age and other areas of the resort also a bit run down (restaurant seats dirty, [... read more] automated toilets worked 1x during a week). The highlight for our toddler was the Aquazone and pirate ship pool. We had good weather for most of the trip and the beach was nice and clear. A little confusing which seating on the beach you could use. The entertainment was good and geared to kids (at least on the family side). Service was ok at buffets, better at a la carte but some restaurants a bit pushy trying to upsell. The spa was ok.

Catalonia Yucatan: Not worth the money

The whole vacation about the hotel was disappointing,only serving one type of beer,Modelo,and I don't drink draft beer,only at the swim up bar,,no pool liquor service,,had to get up and get your own drinks,,very poor service,,buffet was terrible,,same type of food every day,,hardly any variety,and ala carte,had to down load the app,,and couldn't get on the app( very disappointed) it seemed that we had to do everything ourselves,,get up at 6a.m.every morning to put a towel on a lounge chair,,ther [... read more]e were no extra lounge chairs anywhere,, upon checking in for our buffet dinner,the lady directed us to sit at a table that had a used napkin,and that was it,no tableware,table wasn't clean,no napkins,very poorly presented,the lady said she would be right back,,we waited 10 minutes,then finally my wife got up and took all the silver ware and napkins from another table,,there was no personal service at all,at any time,,even when we looked online at your resort,,it looked beautiful,we found out that the pictures taken were when the resort was first built,,this to me is false advertising,misleading,,

Allegro Cozumel: Beautiful beach and friendly staff

This is a great little resort on a beautiful beach with crystal clear turquoise water. Great for swimming and snorkeling. Buffet food was always a good variety. The Oriental restaurant with tepanaki was absolutely fabulous and the staff are super friendly. If you are looking for a quiet resort to relax and enjoy the sun this is it. We will definitely be back.

Barcelo Maya Colonial: Amazing resort

Great for families with children as well as for adults only. Very clean. Great pools close to a beautiful beach. Good bars, good drinks. Huge selection of food , always fresh. Fun water parks for kids, beautiful gym for adults. Very good a la cart restaurant but difficult to book, rooms were very humid for some reason

Grand Decameron Complex Bucerias Trademark: Very good resort.

This was a first experience at an all-inclusive and it was a great experience. The amenities were well maintained. The hospitality and enthusiasm of the staff were superb. There were scheduled activities available for all age groups. Certainly I would be a repeat customer.

Grand Oasis Riviera: Buyer’s remorse

The facility is old, the rooms are musty and damp, unless you pay extra to get a cleaner room without ants. The entire resort is in bed and shut down by 11:00pm. The entertainment is minimal. I night per week for 1.5 hours of karaoke. If anything, the food was fantastic which was a blessing. Bartender Fernando was overworked and underpaid for the relentless alcohol consumption by some of the “swim up bar” locals.

Bahia Principe Explore Tulum: Amazing!

A most enjoyable location and atmosphere. The staff are all terrific. I often noticed how clean and well-maintained the grounds are. Huge, beautiful vegetation everywhere. Food is terrific, lots of choices. Beaches are beautiful (except for a few rocky spots). I would encourage anyone to visit this resort.

Planet Hollywood Adult Scene Cancun by Royalton: Amazing resort

Was the best resort we have ever been too ? food was awesome, beach was amazing,people where amazing, pools where awesome and rooms where clean bed was comfortable resort was very clean,weather was amazing bars where awesome, everything was amazing ?

Samba Vallarta: nice smaller hotel

The rooms are dated (plumbing) however the beds are comfortable and great pillows!! The lobby isnt that great if you have family/group of friends no ambiance and uncomfortable sofa/chairs no where to play cards. The pool is good. The beach is great but beach chairs are old and uncomfortable. But they have nice beds near pool area facing ocean. the food is just okay... you wont starve but lacks in salad bar area..but I understand they are currently doing renovations. friendly staff and  [... read more]clean surroundings

Planet Hollywood Adult Scene Cancun by Royalton: Epic Resort!

I found this resort to be so fun. Rooms were clean staff was friendly and helpful! Pools were amazing. The family side looked fun for kids! Food is great anywhere u eat. Overall i really enjoyed my stay. This resort sure knew how to throw a party!

Riu Palace Las Americas: RPLA is memorable

Great bougie resort which I would highly recommend. The RPLA does not disappoint! They have many fun daily activities & nightly shows & themed nights at the RIU Caribe with complimentary free shuttle . Also the RIU Cancun is 3 minute walk. Everything is close by including shops, spa's & and other RIU hotels to visit etc. Cuisine was great!

El Cid Resort Castilla: El Cid Mazatlán Mexico

A Wonderful Stay at El Cid Resort in Mexico I recently had the pleasure of staying at El Cid Resort in Mexico, and I can honestly say it was a fantastic experience. From the moment I walked in, I was impressed with the level of care and attention to detail. Room Comfort: Space to Relax The room was spacious and clean—just what you need after a long day of exploring. It had plenty of room to relax, and I loved that it was always tidied up by the maid every day. Hot water and good water p [... read more]ressure in the shower made a big difference (seriously, no one likes a trickle of water when you’re trying to relax). I felt very comfortable during my stay—so much so, I’m pretty sure the bed tried to make me stay forever. Dining: Something for Every Taste When it came to dining, El Cid really delivered. There’s a great selection of restaurants, from Mexican to Japanese, Thai, Italian, and Argentinean, with a buffet that had something for everyone. Whether you’re in the mood for tacos or pasta, you’ll find plenty to enjoy. I ended up trying a little bit of everything—because why not? It's vacation, and I may have gotten a little carried away at the dessert table (no regrets). Location: Convenient and Central The resort’s location was perfect for getting around. It’s centrally located, so you’re right on the bus route, making it easy to explore nearby shopping areas and historic sites. If you like to get out and about while on vacation, this is a great spot to be. Staff: Friendly and Helpful One of the standout parts of the trip was the staff. Everyone was incredibly friendly and went out of their way to make sure I had everything I needed. Whether it was offering helpful advice or just making sure I was comfortable, the staff really made the experience feel special. I’m pretty sure they could read my mind when I was just this close to needing a glass of water. Now that’s service. Final Thoughts: Highly Recommended Overall, I had an excellent stay at El Cid Resort. The room was great, the food was fantastic, and the location was ideal for sightseeing and shopping. The staff’s attention to detail and kindness made the whole experience feel even more enjoyable. I would definitely recommend this resort to anyone looking for a relaxing and enjoyable vacation in Mexico.

Selection Riviera Cancun: Love this resort!

Just returned from a 2 week stay at Palmar. Have stayed here in the past when it was Azul. We stayed in a swim up room in the adults only section. Have to say we are totally spoiled with the swim up….private patio, access to swimming, never needing to worry about saving a pool chair. Could swim down every morning to the Adults only pool and swim up bar for Caesar drinks! Buffet was not open for dinner but alacarte restaurants did not need reservations and menus were extensive enough we could ord [... read more]er something different each time. Food was excellent. Small resort and not overly busy while we were there. I have mobility problems so walking long distances is difficult however this resort has everything laid out extremely well so getting to restaurants, etc. was never an issue. The staff are wonderful…pleasant, helpful and try to accommodate requests. Little entertainment during our stay but may have been due to fewer guest during that time. Room was lovely, hot water daily, no issues with air conditioning and beds were very comfortable. The only downside to this resort is the beach. Narrow beach, shallow water that is rocky and weedy. There are snorkeling trips however to get to better ocean swimming. Despite the beach issue we love this resort and will definitely return!

Secrets Riviera Cancun Resort and Spa: A little tired ...

This was our fourth trip to this resort and after an absence of six years - it will definitely be our last. The resort is incredibly tired and needs some much needed updating to most common areas and pool. Pool was missing many ceramic tiles and could become a liability if anyone were to cut themselves on the broken tiles. Beach accommodation seating was incredibly tight and, as we are not beach people, the beach lacks the draw for any walks as the "sand" is very pebbly and hard to navi [... read more]gate. The beach also had the "black" flag flying for the entire two weeks that we were there - with the story (myth) of a crocodile on the beach possibly two crocs from the river. Party pool as expected - noisy, out of control drinking, and the usual bar atmosphere. Sad to see grownups in various levels of drunkenness including the inability to walk. Staff, however, were outstanding and very accommodating. Speciality restaurants were "okay" but was happy to see an enforced dress code for gentlemen wearing shorts - the work around with lovely seating outside the restaurant was more than accommodating for those guests. We did upgrade to a swim out suite and the move was a welcome relief from scurrying to the pool to ensure a lounge and shade at 6:00 am. Definitely not worth the "Secrets" accreditation and very expensive for what we received.

Grand Decameron Complex Bucerias Trademark: Great Resort, noticeable improvements this year over last year.

The hotel was Great, clean, service was exceptional in all areas, our maids were excellent! They really have to work on assess-ability to the specialty restaurants! I like sitting around the activity pool, but some time a little to loud!

Royalton Hideaway Riviera Cancun: Alot can change in one year

Last year this resort was it the top of its game , clearly a 5 star and as such we wanted to try it again . Mistake # 1 was sunwing ...wow get it together folks , silly delays going down , silly delays coming back , in fact on the way back every single sunwing flight back was delayed verses every other carrier flying out of cancun. As far as royalton diamond club Hideaway goes , they really need to emphasize Diamond club on their staff again . Despite paying a large sum for this , we did not rec [... read more]eive a private check in and had to wait almost 3 hours to get a room ! Did not receive our bottle of premium spirits , did not receive our diamond club bag , every day we had to hound staff to properly re-stock our room. Room service was a 45 minute plus wait and the hot tea arrived....cold. Resort is in bad need of maintenance everywhere , paint falling off , concrete cracked all over , missing tiles on the pool bottom. We tried to stick to the resort , in particular after folks took a cab to the 5th avenue market and were subsequently pulled over by police and shaken down for cash... So naturally that killed our rental car ambitions. The quality of food has suffered since last year but was still " ok" just not 5 star. Our butler Valeria tried her best but I suspect she is being let down by her penny pinching management. We made the best of it , enjoyed the hot weather , but next year we will be looking at true 5 star / and true Diamond club resorts

Melia Puerto Vallarta: Wonderful Service

Service was amazing, food was wonderful, room and grounds were always clean. Thanks Manuela at tripcentral for her care and attention to all the details in our booking. We really appreciated it and will use her for all our travel services.

Barcelo Maya Tropical: Excellent resort in all aspects!

This place is really nice. It is really big but everything seems manageable. You have access to multiple resorts and a bus to take you there, very convenient. Buffet was good, a la cartes excellent, grounds were clean, room was nice, staff incredible. A lot of families around, we met some nice people. Weather in the area in late Feb was incredible as it has been every time we've been there. To those putting fake reviews on here and otherwise, you should be ashamed. The staff here fall [... read more]s over themselves to help you. The pools are clean and well-maintained. The beach is close and really great. A la cartes: Santa Fe (7/10) but a couple with us rated it higher. Lindo Mexican, 10/10, wow. Italian 9/10, excellent. Spanish, 10/10 (best steak I had). Service incredible at all. Tip these people well as they are working hard to please every guest. We are not big boozers but at each bar, I saw many premium name brands, so if that's your thing, it seemed to be they aren't serving cheap stuff. The chairs are an issue if you want to sleep in. We never had a problem getting a lounger by the pool, but my wife is out there to get a chair at 7AM or earlier some days. We had simply a great week, from check in right through to departure (Air Transat). For the price point (

Dreams Sands Cancun Resort and Spa: Prefect beach ,amazing staff

The beach was the highlight of the hotel , and people gravitate to the ocean . The soft white sand is prefect for walking and wading into the ocean for a float in the calm waters. The room we stayed in was a little dated but quite comfortable, the tub is very deep and caution needed to be used getting in and out ( not good for anyone with disabilities) I have heard the renovated rooms have walk in showers. The view from our room made up for everything…the turquoise ocean was breathtaking,espec [... read more]ially at sunset . The food was always plentiful and something for everyone, lots of Mexican flavour for those that like to try something new, but also lots of Americana choices . The staff were so very friendly , professional and helpful ,at every restaurant they inquire about allergies , show you to the table , place the napkin on your lap and cater to your needs…even at the buffet. ( bring lots of tips ,they deserve it. ) The concierge staff were so very helpful and during our stay we encountered a couple of medical issues and they were so very helpful arranging appointments and following up to ensure we were taken care of. We would highly recommend this hotel when you are at the beach you forget you are right on the hotel strip and steps away from shopping when you walk out the front entrance. They do have a VIP program they try and get you to buy into ( timeshare program ) however that’s the norm in Mexico and we are used to avoiding those. We are used to staying at much larger hotels but we were not disappointed with the Dreams Sands Cancun .