Iberostar Waves Cozumel: A star amount resorts ....the Iberostar Cozumel

Stunning, natural, unique resort. The Iberostar resort is beautiful. Lush green natural vegetation amount the cottages and pathways to the lobby, restaurants and the beach. The staff of the Iberostar were wonderful, professional and very thoughtful. The food selection was amazing. The food was incredible and plentiful. The spa area was beautiful.....and we enjoyed a couples massage. We were greeted daily by the pink flamingos and the parrots in the lobby, Peacocks roamed the reso [... read more]rt leisurely and were such a welcome site at the beach or pool area. Quite an experience. We will be back next year.

Iberostar Selection Paraiso Maya Suites: Not too happy

Worse resort ever. They refuse to serve me drinks because I didn’t tip the bartenders. My room didn’t got cleaned properly. After i left tip was all cleaned. Third night no tip my room was not cleaned again. I ordered deinks while waching a show and we never got the drinks. Second night i tip the servent and the drinks amazingly showed up in couple minutes. They should be ashamed to ask $6000 for 7 days. That resort deserves under $3000 for 7days. Never will go there again.

Iberostar Selection Paraiso Lindo: Great Resort - first time in Mexico

Hotel was beautiful and the grounds gorgeous and well kept. Our room was nice, king size bed and lots of room to put clothes and your belongings. The maids did a great job keeping on top of it. The beach was very nice but very windy every day, not that anyone can help Mother Nature. We did have fun playing in the waves. There is lots to do, we never got to it all. Lots of kids and mostly at the pool. The food at the Mexican was great but they should make it more personal and not hosted at t [... read more]he buffet as too open and noisy. The other restaurants were really good, steak was awesome. Entertainment was good, magic show and the Broadway night. If you can make you way to the disco you should as it was a lot of fun. Great dance music. Did an excursion to Tulum ruins and Rio Secreto caves. Diego tour guide was very knowledgeable and a great guide. This was worth the money. All in all we would go back to this resort. The staff were great and worked very hard, they are overworked and the hotel should hire more to compensate... Also the drinks, especially at the beach, were not strong at all, it didn't taste like there was any liquor in them at all.

Iberostar Origin Daiquiri: Gorgeous Beach!

This hotel is a little out dated and needs an upgrade... BUT the people, the beach, the service definitely make this hotel! I would still go back. My husband and I went specifically to go Kitesurfing - which is right next door, so the location was perfect for us!

Iberostar Selection Paraiso Lindo: Positive Changes, Great Resort

We were in this resort a few years ago, it was great, so we decided to come back. This time I was amazed by the service, friendliness of the stuff, cleanness of the resort. Kids Club is new amazing add-on, kids don't want to leave it. Property is beautiful and well maintained. No tips begging make you want to leave tips. The only concern we had was seaweed, couple days were really out of control. They have equipment to remove it, but, I guess, it was just a season for those. Overall, no complain [... read more]s, strongly recommend

Hotel Mojito: Great Resort

This was our 3rd year visiting The Mojito . The staff are great here and have kept us coming back . However , this year the Buffett was lacking in the server area . Also staff has been cut in the lobby bar , we always tip but most of the time we had to line up at the bar. Not the servers fault , only had one on for a full packed lobby !

Hotel Mojito: a place to visit that makes you want to return

trip was amazing staff very nice food great weather great beach beautiful the staff made my trip they were their to please. would recommend to everyone great for kids and a adult pool to get away from kids .room was great big king size bed maid came same time every day bar fridge stocked every day need extra water or beer they would be pleased to help

Iberostar Origin Daiquiri: Friendly resort

The grounds were great with friendly staff. Bathrooms could be stocked better with toilet paper as some didn’t have any or ran out. Beach was beautiful and clean!!!! Swimming pools were always full of entertaining fun.

Iberostar Origin Daiquiri: Great friendly resort

Small resort about 300 spacious rooms with ocean front and ocean view rooms. With everything close to your accommodation. Needs improvement on supply of towels and face cloths. Maybe better TV service. Needs ventilation in the main restaurant and to fumeagate more often because of mosquitos. Other than that service on the beach was extremely friendly.

Iberostar Waves Rose Hall Beach: Amazing Resort

This hotel is amazing the staff are so friendly and cater to your every need. The entertainment staff work so hard to ensure you are having a great time by the pool and on the beach. The grounds are very clean. Great selection of food day and night. Enjoyed having beach BBQ you don't have to leave the beach to get food or drinks. The rooms are very spacious and modern. Would love the visit this hotel again.

Iberostar Origin Playa Pilar: Nice Resort

This resort is a 4 star. It’s location is good, beach and water area was one of the best i’ve visited in Cuba. Rooms were comfortable, staff were friendly. But the food was not up to 4 star standards, no croissants in the morning, had bacon only once in the 7 days we stayed. The grill on the beach served the same food every day. Buffet lunch was always the same fish, chicken and pork. No themed lunches. I recommend the Japanese A La Carta not the other ones.

Iberostar Origin Playa Alameda: Old resort needing upgrading

Not a fancy resort but a very beautiful beach, not enough lounge chairs for beach goers, food was the same everyday, large “swamp” in middle of resort with koi fish not attractive, patio door for room broken. Will not return to this resort

Iberostar Waves Dominicana: Excellent Resort

We have been to Punta Cana several times. This resort exceeded our expectaton. I would highly recommend it! The staff were very friendly and the standard of service was just amazing. We will definitely return next year.

Iberostar Waves Paraiso del Mar: Amazing time!! loved every minute!!

Right from the start of looking at this resort on Tripadvisor I had contacted Nicolle Kirk ( who by the way was amazing to deal with - highly recommend her ) She took me thru the process and made it ever so easy. This was our very first all inclusive resort. It superseded all of our expectations!! We had went with friends and they are well travelled. The lobby was beautiful, staff are super friendly and more than happy to help with anything. The grounds were immaculate! We must of hit it a [... read more]t the right time as there was no lineups for food or for chairs at the pool and the beach. Between the two buffets there was lots of choices and the a la carts - delicious. The fridge in the room was stocked daily, and the rooms were very clean. There is lots of choice where you would like to spend your day beach which includes options for shade and sun as well as hammocks. The pool goes on forever. Definitely lots of room and there is even a quiet section!! I had been expecting line up and no chairs wherever I went but this was not the case. I was blown away with the cleanliness of the whole resort. I would definitely recommend this resort. As for ourselves we will definitely be rebooking if the opportunity arises.

Iberostar Selection Ensenachos: Beautiful Resort, Horrific food

Beautiful resort. Clean, spacious lobby. Reasonably maintained facilities and grounds. Some of the bathrooms did not have toilet paper or were not functioning. Also the water features were not functioning. Not a huge minus but it would certainly have been a positive addition to the ambiance. This is a big resort. If you are staying at the Grand Village compound you will need to take a shuttle to the Buffet. The Park compound is a fair walk as well. The beaches and pools are beautiful. The water  [... read more]is a beautiful aqua and fantastically clear. There is also a large fish just off shore that is incredibly tame. Most of the people we met were returnees and were familiar with the fish which they had taken to calling George. George will swim up to you expecting a handout. He likes ham chunks and eggs. The negative for me is that there is a limited number of palapas and umbrellas at the beaches and pools. The resort has posted that ‘reserving’ lounge chairs is not permitted but it is certainly not enforced. The giant negative for me was the food. I was told that the food last year was much better but there is a new chef. I can’t confirm that but the food I experienced was just horrific. Under done fish or over done meat. Frozen fries, not kidding, it looked like they dumped frozen fries under the heat lamps and expected them to cook that way. Gelatinous pasta at the Italian a la carte. Poor selection of breads and fruits. Not sure if this is because of location as this was not the situation at Iberostar Veradero. My experience there is what led me to come Iberostar Ensenachos. My absolute what the heck moment was watching one of the service staff at breakfast pour 3 different remnants of orange juice and one of ice from cleared tables together and then serve it to a guest. Stopped drinking the orange juice after that. It’s such a beautiful resort but I won’t be back.

Iberostar Selection Rose Hall Suites: One of the best resorts I've ever been to!

Such a great experience! The staff were very nice, the hotel amenities were very impressive, and the restaurant and buffet were better than I expected! I'm fact it is hands down the best buffet I've ever seen. Rooms were very spacious and had great views. The pool and ares were great, with poolside waitresses offering drinks at every turn. My only complaint about this hotel would be that the "24hr" room service food was really below par. It was nowhere near the same level as the buffet  [... read more]or restaurants. Also it's worth noting that they do stop serving alcohol throughout the entire resort around 2am. All in all, it was my best all inclusive experience and I would recommend it highly!!

Iberostar Selection Paraiso Lindo: amazing resort

Lindo was very clean, the rooms were a wee bit dated however comfortable, no complaints about food, we visited three parts to Iberostar elegant properties, would highly recommend to families, many activities for all, pools clean, ocean a little rough only had a few days of ocean swimming however beach very clean, staff were most helpful, we hired the photographer at the lindos to take family portraits excellent however pricey photos,

Iberostar Origin Playa Pilar: Dirty Room/ beautiful water front & Good food

I , my husband & my daughter stayed in this hotel from march 31 to april 7, it was very disappointing bec they gave us room that is 1 bed only that accordingly, the 2 bedroom junior suite that i paid & booked was not available when we arrived! we've waited for 3 hours yet still my room wasn't available!the housekeeper did a good job on making blanket arts animal but poor in cleaning the room! the management should keep checking the rooms of the hotel to make it sure that its always clean! they s [... read more]houkd implement thorough cleanliness of the rooms. bathroom floor & sink are filthy! they should do dusting, mapping the floor & wash the sink & the shower room sink with detergent! poor quality of cleaning. over all, all staff, workers were fantastiko! the kids club are amazing! amazing staff! thanks to Ketty, Yelene, Mely & the other girl( forgot her name) for taking care well of my daughter, she had fun with them every minute! all the food are very good( im not picky eater) all the chef's were very patient & kind & also all the servers,the beach area at the hotel was a bit lacking yet its good for snorkeling & theres alot of chairs with umbrella shades around.the swimming pools are beautiful. there is a another beach called pilar beach was only 15 minutes walk from this resort, its a cristal beach indeed! its breathetaking beach! i wasn't please with the coctail bars... the management should limit serving of alcohol drinks, i saw drunk people in the swimming pools while many kids around, drunk people in the beach & during the night of entertainment. its fun to drink but there should be limit of serving drinks. the LOngina, international buffet is very good! variety of food. the sukiyaki restaurant food is not really good, but the chef presentation was amazing! the cuban restaurant is fantastik! the GOUrmet restaurant is bad! bad service & bad tough beef steak! we went to eat there on april 5 at 7:30 pm, the bad waitres put us in a very inconvenient place where our table is beside the kitchen door- ( table for 2 people only yet we are 3 peole that has been reserved/booked!) our table is far away from the other costumers tables, yet theres alot of empty tables that available until we finished our dinner. we feel that the waitres treated us differently from the other costumers! i paid so much money for this hotel & not expecting to be treated that way. during our stay in this hotel... we are a very generous giver / tipper to all the staff & workers in this hotel. The Cuban restaurant is fantastik! the waiter & the waitress are very polite.the entertainment were amazing! Above all, despites of those issues... we had fun with food, in the swimming pools & in the beach.

Iberostar Origin Laguna Azul: Amazing resort

This is our 5th or 6th time to this resort. We do love the resort which is why we keep going back. There are some things that needs attention. The gym equipment that was broken last year is still broken this year but maybe not a lot of ppl use the gym. Other than that I have no complaints. Everything worked in the room, the grounds are well kept and the beach is to die for. We were a bit disappointed with the entertainment the first couple of days this trip, but it was made up for. Don't do [... read more] the shows anymore as we have seen so many times and no changes. Lobby entertainment is much better especially the band they bring in ( played in English)

Iberostar Origin Tainos: My vacation

I'd like to start by saying the staff are all very friendly and willing to help and get to know you. Very happy people and I don't want my review to reflect badly on the staff. The resort is older, and run down which did not bother me much, it was things I observed. It had to do with cleanliness of the resort. I observed very little maintenance being done on the grounds, walk ways are dirty, would not walk them bare feet, the pool area at night wasn't swept or dishes picked up, you would often s [... read more]ee dishes from the day before still sitting there. Garbages alone the walk way weren't emptied on a regular basis. We saw the pool being cleaned only once during our week long stay, and they cleaned it at 2 in the afternoon while people were trying to swim. They should have signs up requiring all babies and young children to wear swim pants. We watched families in the pool with infants wearing no bottoms, very unsanitary for infant and fellow swimmers. I also don't think the cleaning staff has been trained properly on how to clean. We watched them retrieve their water, for washing and cleaning, from a pool or fountain of stagnant water. This was used to wipe down bathrooms and mop floors. They also used the same rag to wipe toilets, sinks, and then wash floors with, then move on to the next washroom. Practices like this can make people very sick and transmit diseases. In the dining area, the table cloths were dirty, not sure how often they were even changed. Some meals we could end up checking 10-15 tables before we found a clean one. In the Buffett area, there were not enough serving utensils and people were using tongs from one dish to another, this brings up issues of severe food allergies to fish, nuts etc. I also watched a cook using tongs on vegetables to transfer to a grill then use same tongs on raw chicken.. He then placed the tongs on top of the raw vegetables. Raw Meat sat out for long periods of time at the out door snack bar, not refrigerated or on ice. Also saw an open box filled with diner rolls sitting abanded out side the laundry shack waiting to be delivered and no one around except the birds. We did hear a lot of people complaining about stomach issues which could have been because of these observations. Staff should be made aware of cross contamination. The rooms, very sparse and uncomfortable furnishings, two wooden chairs,and one was broken. The bottom of the doors need to have a sweep on them to prevent animals from entering the room. (Found a cockroach in our room, as well as little lizards ) I feel a lot of these issues can be resolved with proper training. I did hear gossip that they were under new management, I hope they can turn things around .. At the current time I would not recommend this resort to anyone.