Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Green  - 

Verified Purchaser

Resonance Blu Varadero: Less then 2 starts

Extremely late checking. Probably less the %30 Beach chairs available for all guess, not uses able to eat at fine dining, few times finished breakfast without coffee, through out the resort bathroom cleanness not up to standards for any one here.ps, ps, ps,

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Private  - 

Verified Purchaser

Melia Las Americas: A Special Resort

The Melia Las Americas is a special kind of place. It has been around a while (around 30 years) so it has seen better days. That said there are many reasons to overlook the surface wear and consider the experiences this hotel offers. Here are the top reasons we love this place: Golf; Beach; Entertainment; Heart. The hotel is right next to the Varadero Golf Club - and under most circumstances, for those staying at the Las Americas, green fees are included. Push carts or riding carts cost ext [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Loved it!

We travelled as 2 families over the Christmas holidays. We were very fortunate with Air Transit. 2 hour delay on the way there and half an hour on the way back but we got our luggage unlike West Jet and Sun Wing! I've been to this resort 3 times now. The grounds are beautiful and proximity to the pool and beach are real assets. We had a pool view room which was a great perk for booking early. Lots of choices for food. Always pork, fish, chicken and beef on the buffet line as well as at the gr [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: Good and bad resort

Beautiful resort, wonderful grounds. Exceptionally well trained staff, very friendly, always smiling and ready to help. The buffet has a tight schedule and understaff. The food would be very good for a ticket price of $1000 per person. We paid $2500 per person and the expectations were higher. There is not enough entertainment for rainy days. We got 4 rainy, cold days and it was very boring. I got very sick with a respiratory virus the first day back in Canada. I don't know if I got the virus f [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Not worth the money

While I loved dealing with Louise this resort was way less satisfying than we expected. Starting with our room…curtains falling off, shower head spraying all over, cold water for showering , had to slam door to shut it, smell of sewer for two days, bedding was horrible and no heat. The hall…. Half the lighting was out and doors all broken off and sewer pipes all exposed. Cleanliness was satisfactory in room. Resort itself….hot tubes didn’t work, some pubs were closed, entertainment was  [... read more]

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Brenda  - 

Verified Purchaser

Paradisus Princesa Del Mar: Assuming it’s beautiful

I had no opportunity to check out your resort as the East Coast was in a turmoil due to the weather conditions. It would have been up to trip central travel agent to contact you about me not able to take my vacation as there were days with flight cancellations .

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Christmas vacation

Was pleasantly surprised with the food, but 24 snack bar was dirty and had obvious roaches everywhere. Rooms were dated but clean, common areas clean, but furniture in rough shape. Limited entertainment.

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Sherry & Mitch  - 

Verified Purchaser

Playa Vista Azul: Best staff ever

From the minute we got off the bus we were instantly greeted warmly by the lobby staff. The staff over at the mini hotel are absolutely wonderful. Rite and Carlos always had our drinks ready, Diane and Yuriel took care of our reservations for dinner everyday without asking. The ladies in the restaurant are kind and always smiling. Our room was beautiful and the food was good

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Paul  - 

Verified Purchaser

Paradisus Varadero: Disappointing trip

The hotel has a stunning view of the ocean and a welcoming staff, however the facilities are old and often broken. There was no hot water shower at the beginning, we couldn't use the coffee machine, toilet was not flushing, the door key card was not working etc. Food is not good as well, people simply didn't know how to cook and also there were not much varieties, we were fed up towards the end and had to go out to dine. All in all, we would have expected more from a 5-star hotel, but it's reall [... read more]

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Private  - 

Verified Purchaser

Brisas Del Caribe: Not Expected

Unfortunately, I only have past experiences with resorts or all inclusives in Mexico. Many holiday's in Bahamas, Canada, England and the USA. I'm honestly at a lost of words to express my disappointment.

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Private  - 

Verified Purchaser

Melia Marina Varadero: 2 star resort

I was not empressed with the advertising its literally not a 5 star Hotel.Not a recommended resort to anybody very disappointing.We got bed bug,toilets making wild noise every time you flush.Booked for a restaurant the same food they serve you in a buffet

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Elias23  - 

Verified Purchaser

Melia Internacional: Thoroughly enjoyed

We went from December 20th to the 27th and had a blast. The staff is very friendly, the beach was what you would expect from Varadero, FANTASTIC. We've been fortunate to visit many beach all over the world yet there's nothing quite like this beach. Moreover, you always here people talking about the food in Cuba, at Melia Internacional we had zero complaints about food. We would return for sure.

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Go for the people .. take lots of extras!!

The fantastic people at this resort are like family, we just keep going back to visit. Cubans are simply phenomenal people who will do anything they can to make your trip enjoyable. This is our first trip since 2019, and we’ve travelled to Cuba many times. We have a few important points to share: 1) Do not exchange money into Cuban Pesos. Most places will not accept them, especially inside the hotels. It’s all credit card and billed in USD. They will accept CDN paper money, US paper m [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Beautiful port view

It’s a building close to the port with beautiful view, but I don’t think it’s a 5 star hotel. The room toilet couldn’t be flushed properly, towel holder is broken. Sometimes out of toilet paper. Food is clean, there were many nice salads. Never felt any stomach uncomfortable or diarrhea. Desert type is less than I expected. Sometimes no coffee or water in the whole hotel, which I couldn’t believe. There was no stage in the hotel. The night show wasn’t attractive.

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Satisfied!

Beach was beautiful but the pool was not so deep. If your room is close to the Disco hall you will hear loud music until late night. The room was a bit old but I didn't spend too much time in there so it didn't bother me so much. Food was fine overall. Only problem I had was small rocks inside rice. I had to be really careful not to break my teeth. Their paella was amazing and they have fantasitic cakes.

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Mas888  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Below expectations

I found most aspects of this resort to be below standard or at least below expectations. From the start, the hotel reception staff seemed indifferent and often bothered that we had arrived. Simple requests, like requesting a bottle of water, having wifi activated in the room, etc, were returned with furrowed brows and no response. No one took the time, to show the resort but pointed to the map drawing (illegible) propped on a dirty display on lobby counter. Was given a key and had to figu [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Nice resort!

Just spent a week at this hotel and we’re very pleased with everything! Booked the vacation with uncertain expectations due to Covid and supply shortages in Cuba. The beach was exceptionally nice and clean. The hotel and grounds were well maintained and clean. The rooms could use a little upgrading ( bathroom and showers amazing). The staff were very outgoing and friendly and seemed to go the extra mile to make our vacation great. This resort had all the condiments that’s my teenagers love!

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Private  - 

Verified Purchaser

Barcelo Solymar: Great Trip...Awesome Resort

It was a 4 Day, Girls Trip to Barcelo Solymar, Cuba. However, half of this resort was under renovations. We made used of its Sister Hotel, Occidental Arenas Blancs. We had everything we needed between these two hotels. This trip was very exciting, since the hotels were situated across the street from Downtown, Cuba, where, the Famous Calle 62, still is....Live Cuban Music and Dancing. The Havana Club is, still just down the street from Calle 62. There was Disco Music for Dancing, from 11 p [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Good value

The room was clean and comfortable. The food was acceptable. Often the same thing mixed with other vegetables. The grounds were well kept. The staff friendly but the service very slow at times. I often just got up to get my own fork or knife. The entertainment was great except one night where they used men from the audience as their entertainment. What they did was highly inappropriate for children. Many of the parents were leaving with their children. The MC was humping a chair, there was a man [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Lovely resort

We stayed at the Royalton and found it to be exceptional in all ways . People who know Cuba can take a good message from this description of an all around great place . It excels in every way right down to the mojitos and yes mint !!!

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