Riu Palace Las Americas: Perfect 10!

This was one of the finest resorts I have ever stayed at. The staff were friendly, never missing a "hola" as I walked passed, the food was amazing with great selection and presentation, the property cleaned to perfection.

The Pyramid Cancun: Family Reunion at a Beautiful Resort

We were picked up promptly from the airport and taken directly to the hotel and it took approximately 20 minutes. We were greeted and checked in quickly and found our room easily. Our parents had arrived earlier that day and having to get up at 3am, they tried to take a nap in their room. Unfortunately, they could not as there was construction on the floor directly above them and there was hammering and drilling all day. We were happy to see each other and decided to go for dinner. The rest [... read more]aurants are all amazing and the food is served and prepared with excellence. I highly recommend paying extra for the Black VIP Bracelets. The black bracelets allow you to visit all the restaurants and the service cannot be beat. Almost every night there is a breathtaking circus show in the middle of the Pyramid. We stood outside our rooms and watched from the balcony. There is a wonderful jazz/folk club that we enjoyed every night after dinner. The beach was cleaned every day and the sand is white. Our stay was during the first week of December, and the ocean was a bit rough but if you held your ground, you could take a dip. This hotel has soft beach beds on the beach and along the many pools. The black bracelet allows access to these areas. The bathrooms by the beach were kept clean. The foliage is lovely and there are palm trees everywhere along with a fish pond and winding walking path. The only issue we personally had, was the locking door mechanism for our room had a battery fail at 11pm on the first night. The front desk could not help us and told us we had to wait until 8am for maintenance. We could not find anyone to help us and after a couple of hours I had no choice but to channel my inner Harley Quinn and finally three bus boys were sent up with tools and they were able to open our room at 2am. When we opened the door there was a very powerful glue smell in the room from the construction above. We could not sleep in our room, so they gave us a key for an empty room and we grabbed our toothbrushes and slept there. We ended up moving rooms because they didn't seem to have three AA batteries to fix the door. Other than that first unfortunate night, we had a lovely time and I cannot say enough how much we enjoyed the restaurants, pools, and beach.

Dreams Sands Cancun Resort and Spa: Would highly recommend

Very enjoyable vacation. Clean rooms/hotel, friendly staff/most accommodating, great beach. Food was amazing as were there house wines. Will definitely be back. :) Gym was small, but had updated equipment.

Dreams Sands Cancun Resort and Spa: fabulous resort

my wife and i are active 60 year olds,we have travelled quite a bit, we have never enjoyed a resort as much as DREAM SANDS CANCUN, great staff ,everyone acknowledges you, most speak english and so much staff, food was terrific, comfortable beds, rooms extremely nice, cleaned daily, great ocean views,never had to wait once for dinners, good wines even the house wine was enjoyable, nice beach,in a bit of a bay, well protected from elements, will be returning with family for sure . The entertainmen [... read more]t at this resort was fabulous, best ever. The only negative for us was the extremely small gym. Thanks to the staff at Dreams, world class to us.

Moon Palace Cancun: Great golfing resort

Nice resort great golf course club house under construction but luis and staff did a great job getting people out on course on time 38 dollars cart fee reasonable reataurant staff very courteous woul go back

Riu Palace Las Americas: Absoultely Amazing!

The resort is impeccable, the staff were extremely friendly and welcoming, the rooms were clean, the service is unmatched. Food quality and service was a definite 10. I would stay here again in a heartbeat.

Sun Palace Hotel: Fabulous Resort and staff

The hotel was five star especially because of the staff. We were treated so well and especially want to acknowledge Edher, who served us poolside. He was so professional and looked after our every need. The room was very nice with a lovely view of the beach. We loved the food in the breakfast restaurant. Our two favourites for dinner were the steak restaurant and the Thai restaurant. The night time entertainment was very good as well. We especially loved the magic show and the Michael Jackso [... read more]n shows. The size of the resort was perfect for us and we loved the adults only feature. A perfect place to spend our 35th Anniversary.

Iberostar Selection Cancun: Great vacation!

Great vacation! It was very nice trip, very clean hotel enviroment and friendly stuff who providing warm service. Especially they do house keeping more than three times per day. Also there swimming pool are great. I would like to come back again!

Temptation Resort & Spa: Playground and tons of adult fun!

3rd trip to Temptations and will be back again. Do as much as you want or sit back and enjoy the show... All kinds of good people ast the resort. Be aware there is a timeshare/VIP purchase meeting they get you to attend... you can say no. There is a VIP section on the resort but everyone really parties together... both VIP and non have their perks...

Oleo Cancun Playa: Beautiful resort

Located in a quiet area. Easy to access from the airport and downtown. Staffs are very friendly. Unfortunately the hotel accepts only US dollars as currency exchange. Canadian dollar is not accepted. Lack of entertainments and activities.

Iberostar Selection Cancun: Fantastic

Hotel and grounds were always keep clean and well supervised by staff. Food was great Beach was very good, and our overall experience was very good and we would return. Only area we believe which needs improvement is the check in , we saw no organization here and actually was a very frustrating and challenging experience. We have to give top praise to all staff, to single out anyone would be unfair as everyone we dealt with was helpful , friendly and always smiling.

Riu Cancun: Great Place to stay in Cancun!

The Riu Cancun resort is a modern and well maintained property with very good customer service, onsite amenities and fantastic food. The only downside is that the beach area has some larger rocks in the shallow water that you need to navigate to avoid a stubbed toe etc . It really is a beautiful resort and one that I returned to for a second stay... so that says something.

Paradisus Cancun: Very relaxing, spa-like experience

Room service is great. Mattresses were too sift and air conditioner was blowing on us at night but size of rooms is good, and it was cleaned and checked twice a day. We were greeted with very nice bottle of tequila and fruit. Another day we got a nice bottle of champagne as a surprise. Overall environment is very relaxing . The way they say hi to you with smile and holding Palm on their heart is amazing. Kids and babies club is excellent. Our daughter liked it a lot. We were bothered by noise  [... read more]from the shows when we went to bed early, these were very loud as they are inside of hotel. Shows are okay, standard not the best attraction. Service in restaurants is great, staff is amazing everywhere and very attentive to all your needs, and you are always greeted as a friend-feels like management really cares about guest experience. This comfort feeling doesnt leave you since you get off the van and till you leave. Food could be better quality but you get huge variety and can always find good for every taste. Amazing view of the beach , right at the door step. One of the longest beach area amongst hotels in the same areas. Lots of cabanas. Very windy with waves but water is turquoise and clean .Water in pools was very cold especially in kids pool. Pools are all deep. Overall very relaxing and good experience. We stayed in one of the best Paradisus Reserve in Punta Cana but guest service experience there wasn't even close to Paradisus Cancun..

Riu Caribe Cancun: Wonderful resort

We stayed here from Nov 22 to Nov 29 and it was absolutely amazing. The Resort itself was very clean inside and out. Great pools and the beach was fantastic. Not huge by any means but very beautiful with incredible sand and water.. The food selection was fantastic and the staff were just as incredible. I would definitely recommend this resort.

Riu Cancun: Beautiful hotel best view!

Hotel was excellent, food and service were great, highly recommend this hotel. Very modern and clean. Every room has ocean view. Hotel location is great, which allowed us to take daily walks in the lively city. Great trip!

Moon Palace The Grand Cancun: Conflicted

This is the resort we got married at this year and went back 6 months later and we love the resort but continue to be disappointed with the customer service. We planned on becoming a member and now we don't think we would return. Every time we go, there is something new under construction that we were not made aware of.

Dreams Playa Mujeres Golf and Spa: Beautiful Resort

This resort is very family friendly, great place for young children. Our check in was very smooth and we were greeted by Rueben. There are several pools so great choice. Please note we vacationed during low season so it was not crowded, lots of towels and chairs to be had. The staff were very friendly and helpful. The restaurants that we enjoyed were the Mediterranean, Japanese and Italian (at Secrets Adults Only) great food. Room service was okay, our last day we ordered breakfast but unfortan [... read more]etly not the greatest, best to stick with fruit, pancakes, yogurt etc. The World Cafe was great for breakfast and dinner and the service was good...Manual was excellent.

Occidental Costa Cancun: Beautiful!

We loved this hotel! It’s a smaller and easy to get around resort, small yet beautiful beach, rooms were immaculate and up to date and the staff were so friendly! Wifi was very difficult to access even after paying for. Lots to do around the area and we loved the nightlife close by, the staff ensured that we had easy access to transportation. I would definitley come back to this resort!

Sun Palace Hotel: Absolutely amazing!

Pros for the resort: Service was outstanding! We could not have asked for anything better! Food selection and preparation was incredible. They were very willing to accommodate to requests. Anything to make us happy! Resort was extremely clean and well kept. From the restaurants to the bathrooms, everything was spotless. The resort is very small. Cons: We were asked upon arrival to upgrade our room so we could be close to the other couple we were traveling with. We had emailed before [... read more] we left to request rooms beside each other. They had said they would do their best to do that. Although when we got there the rooms we had been assigned weren't even on the same floor. The only way to be close was to pay the upgrade fee. It was a little harsh considering we had just arrived. They try their very best with nighttime entertainment. But with is being so small there was very little nightlife. I would have loved to see some sort of sports bar....maybe even a pool table. Great resort over all!! Some of the best service I have ever had in Mexico! We would recommend this resort!!

Grand Oasis Sens: Amazing Resort

Hi everyone Very nice hotel.. everybody Is very friendly, manager assistance they are very smart and solve any problems.. Valentine was one of them, she Cheng my room with a beautiful smile. Thank you for doing that. All the staff is very friendly And they just wanted you to ask them for something and they will do it for you with a big smiles. Regards. Nash