We arrived at Zoetry Montego Bay on Tuesday March 05. We decided to take a short vacation to get away from the Canadian winter and booked a 4 night stay. This resort far exceeded our expectations! The resort is very small with just 47 rooms which was perfect for us. It is only 10 minutes from the airport on a private beach and is adults only. We can't say enough about the friendliness of the staff and the cleanliness of the resort! The food was absolutely amazing! There were a lot of luxuries in[... read more]cluding a complimentary foot massage, 24 hr room service (which we used for dinner on the night that we arrived) a bottle of sparkling wine in our room daily etc. Our room was beautiful with a view of the ocean from our balcony. The beach was gorgeous and we never had any issues finding chairs at the beach or by the pool. Everything was within a short walk and the weather was perfect every day. It is windy most days but it is a nice relief from the hot sun and the wind quit by evening so the open air restaurant was beautiful. The staff were all so friendly and because the resort is small, it is easy to meet people, even in just the short time we were there. I would highly recommend this resort to anyone who wants a quiet and relaxing adults only vacation!
The grounds were immaculate.
The rooms where clean and well maintained by the cleaning staff.
The "STAFF" are a fantastic group of employees, you should be proud to have them at your resort.
Food variety and quality was excellent.
My only negative comment is the restaurant opens at 7:30 a.m., much to late, 6:30 a.m. would be suitable for the early risers.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sandals South Coast: Great resort! Great vacation!!
The Sandals South Coast was simply the best resort we have ever visited. From the beautiful beach, amazing rooms, awesome amenities, to the great service everyone on the resort does everything humanly possible to make you feel like this is a special place and a special time for you.
There is always more than enough room for everybody on the beach or around the pools. You never feel like the place is crowded.
The entertainment is great! The local entertainment staff are amazing!
Highly recom[... read more]mend this location. I was never really interested in going to Jamaica but I will certainly be going back to the Sandals South Coast again.
Definite 5 star in my book.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Penny -
Verified Purchaser
Couples Sans Souci: Lush garden setting amazing
This hotel is set into the side of mountain. Each of the walk up 3 level buildings are at different areas on side of mountain. Lush gardens conceal the elevations. There are plenty of stairs between elevations. If you have ambulatory issues you may not be able to enjoy this resort to it's fullest. There are hidden mineral grotto and hot tubs and quiet zones. There is a mineral pool. Private beach. Food was amazing and beautifully plated. My only complaint is that there was no buffet for dinner [... read more]so you had to a la carte every night with sit down service. We got back late one night and all food services had ended. Grill didn't open till 11 pm. We had crashed before that.Our suite was ocean front with absolutely beautiful views. Staff were polite courteous and loved to show off their work place. I will be back this place is so totally different from others. It used to be a mineral spa.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
SeaGarden Beach Resort: Fantastic time !
We enjoyed our time at the Sea Garden Resort. We spent most of our time at the beach and thoroughly enjoyed the relaxed atmosphere. Nights were fun too as there was nightly entertainment and a disco. Guests were from all over the world and it was nice to be able to meet up with new friends easily as the resort wasn’t too big. Food was good but we would’ve liked to have Jamaican food every night! Curried goat, jerk, and oxtail please! Patties were unbelievable!!!! Breakfast was ok but coul[... read more]d be improved with another omelette station and a little more variety with breakfast meats.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Peter M -
Verified Purchaser
Excellence Oyster Bay: Awesome Resort
This adults only resort is very private as it is situated at the end of a somewhat long peninsula with separate service and guest entrances to it from nearby Coopers Pen. Nobody was at or came around the resort to pressure sell time shares, souvenirs, goods, etc. Good selection of restaurants and apart from the Teppanyaki, no reservations are needed. In general, the food was plentiful and good but a bit of inconsistency with taste at any given restaurant (one night less than desirable and then a[... read more]nother night the same meal awesome). Service at the two restaurants on either side of the upper pool was consistently slow- the other restaurants had good service. The main pool is very close to the beach and sitting on the pool deck provides an awesome view of the sea. No limit on beach towels- grab them near the pool and once done return the used ones into nearby collection bins. Beach is narrow and fairly long and makes for a nice walk along its entire length as is goes around the peninsula tip and ends at the Mangrove. Very hot with the sun being super intense. Sunscreen is an absolute must! Breezy or windy every day which was nice to reduce the effect of the heat. All Staff were friendly and when asked, were always "excellent"! Daily entertainment in/around the pool was varied and good. Fat-Bike rides for a short tour into Coopers Pen are available once a day in the morning. The Entertainment team was fabulous and connected extremely well with the guests. Evening shows were very good and the venue for them is all inside and allowed for a good view of the performances. Some sound issues with annoying feedback and mics not working occurred from time to time. Was here for two weeks and my wife and I enjoyed it very much.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Jamaica: VERY POOR SERVICES AND RUDE STAFF
The rooms were nice and clean, however the ladies who changed the sheets were always busy chatting in the hallway, and got to clean the room at 4-5 pm (even if the room was close to the lobby) at the time we were taking a shower, wanted to rest and get ready for dinner. My husband had to contact the reception a few times to send s-one over to clean the room. The staff were acting as if they hated their job, were rude and talked down on their guests. We complained a few times about the quality of[... read more] services. My son got sick, and I was not allowed to take food into the room, the staff acted as if they did not care. My children slept in the morning of our departure, and we arrived at the buffet 3 minutes after their closing at 10:30 am, and we were not allowed to enter. My children had to wait for lunch to have something to eat even if they complained they were hungry. There are Jamaican contractors on site and other young Jamaican men going around the resort, and my daughter was sexually harassed while sitting at a restaurant table by one of them. She had to run all the way to the reception to alert the security. She also filed an incident report. We will definitely not return to this resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Riu Ocho Rios: Riu Ocho rios
Hotel was nice is going through a Reno shortly so will be spectacular in sept 2019. Staff were friendly beach was awesome and had scuba onsite and close to the dolphins cove.. 1hr and a half commute from the Montego Bay airport but location is worth the trip
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Jamaica: Awesome time
We found the resort was clean. Food was amazing. The service was excellent. We would definitely recommend it to friends and family and hopefully we get a chance to go back there
It was a big resort but we did not feel crowded with people. There was lots of space to have your own quiet time as well as be part of all the excitement that was going on.
Entertainment was pretty good.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Zoetry Montego Bay: The best
We booked this resort with high expectations and those expectations were not only met they were exceeded. We had booked an ocean view suite. The check in was a little slow, we were tired, but once we met our butler he took us under his wing and escorted us to our second floor suite. The suite was very spacious and certainly "ocean view" and a lovely view. All the staff were super friendly and demonstrated super memories - within the space of 24 hours we were greeted by name and with a smile. Th[... read more]e resort general manager was very visible either in the lobby, around the pool, on the beach and elsewhere - areal plus. At meal time the food was well presented and tasty to boot. A plus, for weary travellers, was the resorts location, only a 10 minute ride from the airport. A negative was that it was under the fightpath of departing aircraft.The only other negative, to some, was the very small beach.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Mrs.boo -
Verified Purchaser
Breathless Montego Bay: Awsome Resort
We (group of 12) stayed at Breathless Montego Bay from March 3 - 10/19. The resort was beautiful from the room to the grounds. Staff friendly and helpful. Close proximity to airport. Beautiful beach located across the street which was shared by all 3 resorts. The food was plentiful and delicious. Negative: No nightly entertainment directly on Breathless resort, entertainment was located at the adjacent resorts across the street and outside music on the Breathless resort was sometimes repetit[... read more]ive and loud. Otherwise fun was had by all.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Riu Negril: Certainly not a 5 star !
Hello, here is our review of the Riu Negrilstaying there March 3 until the 11, 2019
Out of all 11 RIU Resorts we have stayed at , this one would be the worst.
The food is ok at the buffets, however the food is certainly not hot. the italian is the best selection for food that is served hot
Dining outdoors in the am is like sitting in a bird santuary, constantly being bombarded with black birds looking for food
There were cochroaches outside the Italian restaurant one night
The pool with [... read more]the swim up bar was filthy, one day i saw 2 used condoms floating tin the pool water.
The pool between building 2 and 3, half the sun screens were missing off the frame work
there was broken glass in several places, one lady cut open her foot
2 boys were stung by jelly fish on the ocean /beach edge
The staff will go above and beyond to help you enjoy your stay. the rooms are clean
The pools need some work
Management is never seen and as a RIU member, there are no perks here at the resort like others
The RIU Palace up the beach would be a far better choice and well worth the extra dollars o stay there as it is very clean, well maintained and operated
Stay away from the catarmaran trip from RIU, Scuba Caribe staff totally untrained for emergency first aid, as we witnessed, music is fuckin nigger this fucking nigger that, every song
The best RIU we have ever stayed in was the RIU Palace Costa Rica
We are not hard people to please but we are very honest in our reviews
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
JOIA Rose Hall by Iberostar: Excellent Service
This is our second trip to the Iberostar Grand. We just love this resort. The beach is beautiful, the water is clear and you can see the little fish and marine life around you. One day we saw a star fish about 20 feet from the shore line. I can't say enough about the food, the buffet is just as good as the a la carte restaurants, the best of the best. The food is fresh and they have everything you could possible want. If you want to try the a la carte restaurants I strongly recommend that you co[... read more]ntact the hotel directly and book them in advance, don't wait until you get there because they are all booked up or you will end up with a 9:00 pm reservation. The rooms on the ground level are a little tired and should be updated. The bed is super comfortable. We like Red Strip beer but it was nice to have the option of Bud Light as well as other brands to choose from. The service is excellent however tipping becomes stressful at times. Many of the guests we met and chatted with seemed to be stressed out about how much to tip and when to tip. I wish they had a no tipping policy like Sandals however the service is way better than Sandals. We've been to many different hotels chains like Couples, Sandals, Barcelo and Melia and the Iberostar Grand is definitely a step up. If you decide to take advantage of the 2 complimentary rounds of golf at White Witch and Cinnamon Hill, keep in mind that a cart rental is mandatory at $40 per person and the caddy tipping fee is minimum $25 per person. The golf clubs rental is $55. If you enjoy golfing, it is well worth the cost. Transportation, drinks and snacks are also complimentary.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Breathless Montego Bay: Amazing resort
Cleanest resort I have been to, food was amazing, staff were beyond friendly and did everything they could to accommodate you, grounds were beautiful..beaches also beautiful, rooms very modern and clean.. would definitely go again.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Ataylor -
Verified Purchaser
Royalton Hideaway Blue Waters: Worst resort I’ve ever been to
The hotel overall is less than a 3.5 star. The service from front desk, housekeeping and bar are horrible. The entire management team needs to be re-evaluated and the staff need more training to resolve issues.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Riu Ocho Rios: Great Resort
The highlight of this resort was being able to go snorkelling right in front of the hotel. Spectacular.
I can not wait to see what this resort looks like once the renovations are complete in the fall.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Palladium Lady Hamilton: Fabulous time in Jamaïca
We've just returned from an absolutely perfect vacation at the beautiful Grand Palladium Lady Hamilton. We were impressed with how beautiful this all inclusive resort actually is. Accommodations were very comfortable and clean. The staff were friendly and courteous. The buffets and à la carte restaurants did not disappoint. We chose a Palladium resort because they cater to food allergies (peanuts and chick peas, in our case). When checking in, they gave us cards to show the waiters. After we'd [... read more]be seated, the chef would take the time to meet with us and let us know what was safe or not on his menu. He would also make sure that the meal would be prepared without risk of cross contamination. They made everything seem easy. Highly recommended!
First lets just say I had expectations having been married at Sandals Negril Resort 25 years ago, and having visited 3 other Sandals resorts early on in our marriage. This year it is our 25th year anniversary year and as such my husband and I thought it would be special to return to the resort as oppose to explore other vacation destinations. While the overall services, gardens and interior room appointments are still lovely, the resort has catastrophically downgraded the room amenities in the [... read more]25 years. The focus is clearly on Butler rooms which the balcony rooms seem to be reserved for. Our room was an incredible disappointment. No outdoor space at all, and the window in the room had a corridor exposure. It is more like a well appointed motel room. No patio, no balcony, just a corridor with guests walking right in front of your window requiring the shutters to be closed when occupied. Our first night was spent in a room that didn't even have a view of the exterior. The window opened to a covered and walled exterior corridor with 2 elevators, housekeeping closets and ice machine, no possible line of sight to sky or garden or outside space at all. In fact I couldn't tell if it was daylight or night since the hall was brightly illuminated with artificial light day and night it was so contained a space. The room in particular was 3105, but 2105 is identically situated. If you get either of those rooms - REFUSE it immediately. The next day they moved us to an adjacent room from which at least one could see sky and a piece of garden , but did not measure up to what SANDALS should be providing. Its a shame. It wouldn't have broken the bank to have provided even a small seating area outside the room to have morning coffee, read a book or even to put your sandy shoes on from. I even had to ask for a towel rack for wet bathing suits to be place outside my door. For the level of supposed luxury you pay for, the room didn't even measure up to a 3 star resort experience.
I was also rather disappointed in Sandals attitude. The resort was well aware that we were a returning couple having actually been married at that very resort 25 years ago. I wasn't looking for any sort of free bonus inclusions, but thought it was bad form to not have even left a little note in the room welcoming us back. Even when we were approached for feedback on our stay by the customer service department, they were speechless, and then still did absolutely nothing. I shouldn't say nothing, they did try to SELL us spa services. Apparently it makes no difference if you are married on site or elsewhere in the world. So be it. Lesson learned. The reality is if you don't pay to renew your vows, travel on the specific day of ceremony which was not possible in our case, or purchase extra services like romance packages or butlers, you don't matter at all. Its pretty clear that Sandals has a two tier system now. Very unfortunate. We won't be returning to a Sandals .
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Todd -
Verified Purchaser
Melia Braco Village: Fantastic resort !!!!
This was our third time visiting this resort. A fantastic gem !! The staff and service are amazing. Everyone goes out of their way to make you feel relaxed and at home . We will continue to return again and again.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Happy Tanning -
Verified Purchaser
Bahia Principe Explore Jamaica: Needs better food and service
Very nice did time first time was very very bad pool bar service was good as always Michael number one bartender thank buddy better desk staff did also but they have to stop trying to win every convention with the guest