Palma Real: Had a blast

I loved this place. Great people great location. Lots to do everyday and amazing helpful staff. I’d stay again. They are updating areas of the resort so if you get a room that hasn’t been updated you can ask to move. They are very accommodating

Palma Real: Allegre Palma real Dec 09-14 2018

Over all clean hotel, room are bad, moled , 1 lobby pool broken,, 1show pool, cleaned but pool side missing or follen in the water. Buffet seens the same every day, Most personal friendly, lobby keeped cleaned.

Barcelo Maya Colonial: Amazing week!!!

We went to Barcelo resort as a group of 6, my wife and four grown kids. We enjoyed our morning workouts at the beautiful fitness facility, amazing meals at both the buffets and the alacarte restaurants. Very much highly recommend and hope to return again.

Barcelo Maya Colonial: Big resort, great landscape

Big resort, great landscape, good food, friendly and helpful personal (Tomas Carrera, reception), good rooms and room service. Bad part - volleyball net goes down at 4:40PM, no negotiation, while other hotels around keep the net on all the times. After 4pm is the prime time to play, not hot. Lots of people in line to play while entertainment member comes and simply removes the net, I personally never never ever seen anything like this on vocation. Overall, great resort, but if I go to Barcelo i [... read more]n the future, I will use another one, not Colonial.

Barcelo Solymar: Very nice resort

Dining rooms and pool areas very clean. Was initially put in a hotel room (not what we booked) then moved to a bungalow. Hotel room was clean but appeared 'tired'. The bungalow room was very nice. Bathroom could be updated like some of the other bungalows but otherwise was clean and functional. Bar fridge was restocked daily as required. Grounds keeping staff and cleaning staff extremely friendly.

Occidental Cozumel: Great staff

Smaller resort with really nice grounds. Outdoor entertainment was outside or first block and we had to move. Rooms are 24 per block and set up in a courtyard fashion - you hear everything/everybody. Got super busy/uncomfortable just before Christmas.

Barcelo Maya Beach Resort: Great stay!

We booked our holiday with Amanda Garlough and want to thank her for the recommendation. We were very pleased with the resort and really enjoyed our stay. We would recommend it to our friends and family and hope to go back there. Grounds were beautiful, beach was great. The food was very good and staff were awesome, everyone was very helpful. We had a great holiday.

Allegro Cozumel: Great trip

This was our second time at the resort this year. Rooms are clean and spacious. Loved the hammock. Good food at the a la carte restaurants. Stayed in building 65 thru the premier upgrade. Close to beach.

Barcelo Solymar: Very nice resort

The resort grounds were kept up nicely. We enjoyed the food and dining opportunities. The coffee bar is a real treat. Some of the rooms are old and need updating of air conditioning and bathrooms. We were pleased to acquire an updated room in a bungalow. All of the staff were very pleasant and attentive!! Evening entertainment was good. The dancers are talented, energetic and dedicated. Location is excellent as you are able to enjoy the beautiful beach or take a stroll through town. Towels in r [... read more]oom were very small and unfortunately we were not able to change pool towels throughout the week as they were having difficulty with this service. This is a great resort for people of all ages both individual and family vacationers. We were somewhat disappointed with other guests who choose to blast their music on boom boxes while wandering throughout the resort or lounging by the pool. I’m sure they are aware of the purpose of headphones. I’m not sure what the resort could do to monitor this but it will be the one thing that may deter us from a return visit.

Palma Real: Below average resort

My wife and I both thought the resort was older and in need of some renovations our room had mould in it but was kept very clean we know what to expect from Cuba food was poor at the resort but we ate out.for half our vacation there was no beer or vodka available at the hotel which meant I had to buy my own so much for all inclusive the staff was very friendly and service was good

Palma Real: Worst Customer Service at Reception desk

Worst Customer Service at Reception desk. Location of hotel is best Staff was very friendly and good service at bar and restaurant. Lady at reception had no idea what I booked and not even listened. Rooms were horrible with ants in room. Bed sheets and towels were very dirty.

Occidental Punta Cana: Be aware

Prepare to be a minority. 85% of guests are from Russia, behaving like they own the place, as well as entire Punta Cana. I believe that it's affecting staff in the negative way. Premises are beautiful and well maintained, all but bathroom by the theater, which is absolutely discasting. Food is more than adequate, drinks are not. Mohitos without the mint, just a sugary sirop. Intertament good two out of seven nights.Rooms are renovated, beach infested with seaweeds, WiFi is extra charge.

Royal Hideaway Playacar: A True 5 Star

Stunning grounds with perfect pools and beach area... there are so many quality areas to enjoy the grounds and the sun for hours and hours. And when you do the service will be consistently helpful. The Grill overlooking the beach has a million-dollar view... which is a good thing because the food in this all-inclusive is what sets it apart... every restaurant is delicious. But The Grill was special... the Manager and the Wait Staff were amazing. The Royal Hideaway rooms were spacious and the kin [... read more]g bed was top quality for a great sleep. This review is not an exaggeration at all... my wife and I had a really great 9 days... and we travel a lot. The only thing that could be improved... heat the pools a bit more. We will return.

Occidental at Xcaret Destination: Incredible Trip

This turned out to be the best vacation, exactly what I needed and I cannot express enough gratitude for Jenn Black and her help in suggesting the resort based on my expectations. I was looking for complete R&R after a stressful period. the Occidental Xcaret was so perfect, with the relaxing environment, great food, friendly staff, excellent spa, sports bar for a couple of NFL games. It was all perfect. I can't wait to go back to this resort next fall, only I will stay a little longer next time. [... read more] Thank you Jenn, you couldn't have picked a better place ! And the wildlife (monkeys, Iguanas, birds, etc.) just added to the enjoyment.

Barcelo Bavaro Beach: Chip Resort

Pros: Amazing Beach, probably the beat in Caribe Amazing Water Sport activities Cons: Horrible service everywhere Flies everywhere including main buffet Bad HVAC & Plumbing (old equipment & lack of good maintenance) Too many Russians & Quebecers (smoking everywhere and all the time, no place to avoid secondhand smoking)

Barcelo Bavaro Palace: Great vacation!

Barcelo Bavaro Palace is a very nice resort with impeccable grounds. Most staff are warm and courteous. We had a family room with a shared bathroom and 2 separate bedrooms. Location of the family rooms are a little far from the front desk and beach but the walk was nice. Kids club and waterpark are near the family section and that's very convenient. Kids had fun at the waterpark but just a warning that the floor is rough (so they don't slip) and my kids got scratches. Pools are wonderful with va [... read more]rious depths and sections with bubbles on and off. Beach was absolutely beautiful. One day of some seaweed accumulation but the staff are hard at work 2-3 times per day to remove. We didn't have much trouble finding lounge chairs on the beach or at the pools. Food was mostly ok and always something for everyone. Note that the staff in general is not super fluent in English. My husband is mexican so we were ok. Alot of Russian families and we found out that the staff also speak Russian. Menus and signage is translated in a few languages including Russian. One issue I found is they let people smoke in places like "indoor patios" of their restaurants that are covered and open up farther away. Biggest problem was the service at the Spanish restaurant la Fuente on our last evening. Server was inattentive, blamed us for ordering incorrectly, tried to take away my husband's plate after 5 bites and going to the washroom with the kids, poured water in my empty (never refilled) glass of wine, took forever to clear our plates, never asked how the food was, didn't take our dessert order and went to pour wine at another server's table... so we couldn't wait anymore with 3 little kids and got up and left without tipping. 2 other tables of 2 were either complaining or not getting their food. Unfortunately we didn't get the server's name. No free Wi-Fi but we managed by going to the casino and the pirates waterpark (to which we had gotten a free one day access pass). All in all we would recommend this resort and consider going again.

Barcelo Bavaro Beach: Awesome Place

This was an amazing resort. The restaurants and food were fabulous and beautifully presented. We loved that there were some low key activities near the pool (ping pong billiards, shuffleboard, bocchi ball, and some ta le games) that added fun to our vacation. Things were nearby and convenient. The little trains were available to take you to the Palace hotel next door. Entertainment was very good and located at both hotels which was very convenient. We are definitely going back.

Occidental at Xcaret Destination: Good resort

I enjoyed the hotel. Good staff and well trained. With excaret park within walking distance is a bonus. We bought the all inclusive package that is a benefit The food options were good and the resort was well maintained and very clean.

Occidental Arenas Blancas: Will not stay there again resort

Rooms were not updated and the flush kept leaking water It was clear that the rooms needed a lot of upgrading The towels were not changed, neither was the sheets Food was OK Beach was really good Location was the saving grace

Barcelo Maya Caribe: Amazing Resort!!

Best Resort ever!! Awesome food and ambience!! Loved the whole trip. Highly recommend it. Best family resort. My son loved the pools and water parks. Everyone were friendly and always available at our service during our stay.