Secrets Maroma Beach Riviera Cancun: Fabulous 5* adults resort

My husband and I have traveled to many 5* adults only resorts. Secrets Morama is in the top 3 to date. Also we have been to 3 Secrets locations. Secrets Maroma is laid out to capitalize on all it has to offer. Everything is only a short walk to the venue. Grounds are well kept and very clean. There is not the tropical lushness that you might see at other resorts but the beach makes up for location. Unfortunately when we were there it rained daily and the concern was that no one slipped. They wer [... read more]e very attentive to that safety issue. We had a swim up suite that was not used as much as we liked due to the weather. We did have our room location moved as the swim up suite was always in the shade so they easily accommodated us to the opposite side of the complex and it was appreciated. When we walked into our suite we had an arrangement of tropical flowers in the room, with a bottle of champagne and a platter of fresh fruit. Nice touch. There are no reservations required for dinner to any of the restaurants with the exception of the Japanese cooking table. We enjoyed all of our dining experiences from the menu to the restaurant atmosphere. There was always music playing even at breakfast which is a buffet. A buffet for lunch also, snack bar area, grill etc. Dress code was adhered to for dinner and we applaud that. It adds to the ambiance of the evening when you see that people have taken the time to add to the romance of the evening. We also enjoyed the drinks and music in the lobby bar. We always had great service in a beautiful lobby. We did catch some of the entertainment which was good-typical of that standard of resort. Better chairs to sit in making it more luxurious like going to a theatre. What stood out for this resort was the overall service. They new our names even though a larger resort than Secrets Capri. When you approached the main pool you had unlimited towels-no towel cards!!!! no wrist bands!!!!. Usually by the time I had approached my wooden lounger with a chair pad towels were waiting for me. Early morning someone was always walking around with cold water bottles. Pool side service was great. They had lots of activities to participate in during the day if you wanted to. They even had a tropical golf mini putt close to the activity bar. Ping pong tables were set up in the shallow foot pools so you were always cool and the ball didn't go far from the table. A nice feature at this hotel is the coffee bar-My husband loved his specialty coffee in the morning-by the second day they new what he wanted. Everything served with a smile. Another feature that my husband enjoyed was the gym. He liked to work our earlier than the times posted. He wished they had added free weights to their inventory of equipment. As a side note-I wish that more people would post gym facility ratings at the hotel as it is important to many on holidays. ) They always had great air conditioning, plenty of towels and water. The equipment was in great shape. We really enjoyed this resort and it will remain a favorite for us. The one issue we saw was for the visitors of this resort. Great service should be rewarded-tip. Although not expected it was always appreciated. All inclusive to me does not include the tipping.

Bahia Principe Explore Coba: Amazing resort

This resort was beautiful. People were great and the food was amazing! I was very pleased with the gluten free and dairy free options. My only complaint would be the pool chairs that got reserved by towels. People would have chairs " reserved" all day and not even be at the pool. Overall we had a great experience !

Bahia Principe Escape Sian Ka'an: Great resort

Everything was amazing from the food to the rooms, service was second to none! The employees were always helpful, courteous, and happy. The pools were immaculate and you could always get a towel even without an exchange if you forgot yours in the room. The trolley rides were a great way to get around and meet people :)

Barcelo Maya Beach Resort: Fabulous resort that we will definitely return to

We were at Barcelo Maya Beach Resort in May of this year; our second time there. Food, staff, rooms ameinities and services to be one of the best we have experienced. I lost my passport and I found the bell boys, taxi drivers and our air Transat rep Marcus Chimis to be extremely helpful and reassuring. The bell boy found me a Taxi Driver named Angel Omar Chavez Colli who spent the day taking us to the police station (police did not speak English ) where he translated for us, took us for passport [... read more] photo's and then to the consulate, we could not have done it without him. Also 2days later Miguel Angel another Taxi Driver took us to pick-up our passport and was amazing!!! This was a very upsetting time for me, but through the help of all these wonderful people working through the resort, I got through it and enjoyed a fabulous vacation. Thank you so much for your wonderful hospitality and we will definitely return soon:) Siobhan and Jim Solecky

Bahia Principe Explore Coba: Great vacation!

This hotel was amazing! This was my second time staying at the grab Bahia coba and couldn't have enough great things to say.service is exceptional and this resorts is suited for anyone as long as they don't mind the large property. Amazin food, drinks, and entertainment.

Grand Decameron Los Cabos: fantastic resort

the staff at this resort were great.Go up in the morning to watch . whales just of shore.the gounds were well maintained ;food -very good;rooms clean and roomy enjoyed every aspect of this resort.walking the beach watching the baby sea turtles hatch and go back to the ocean was wonderfull would definitly go backExample: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.)

Grand Decameron Complex Bucerias Trademark: Good economical resort

Lots of bars, activities, good evening shows on many evenings, good wholesome food in outdoor restaurants. A la carte restaurants is the biggest downfall. Close to town. Nice to see Mexicans stay here as well, esp on weekends

Posada Real Los Cabos: Cozy & Charming resort

The rooms are very spacious and comfortable. Tip: Ask for a room facing the pool and/or the garden. The garden is quite unusual with cactus plants. The food is all buffet style, but always varied. Entertainment in the lobby almost every night.

Ocean Coral Riviera Cancun: Amazing resort!

Second time visiting this resort, and enjoyed it as much as the first time. Service is great and the resort is very clean. Privilege upgrade worth it, for the lounge and beach access it provides. Japanese restaurant was our favourite.

Azul Ixtapa Grand Resort: Fantastic hotel

The hotel and facilities were incredible. The rooms had every amenity you could think off, were large, spacious and modern. A small mini bar in the room was nice but it would have been nice to have a bit better selection. The service was excellent, very friendly staff and the Mexican restaurant was outstanding.. The pool service was the best I have ever had.. The only suggestion would be to enhance the buffet. The selections were minimal. I will definitely be back and would re comment this to an [... read more]yone

Blue Bay Grand Esmeralda: Frequent travellers don't recommend

First of all it rained the entire time we were there and it took 2 days before we coukd get an umbrella. Secondly we got bed bugs from the suite we were in-so much of upgrading to a better room. And to kick it off they didn't do much about it. They eventually switched us rooms

Grand Decameron Los Cabos: beautiful resort

The grounds were always immaculate, the view was great, the restaurants were always clean and servers were very attentive. I would have liked some more selection at the a la carte. Housekeeping could have been better. Overall a great trip.

Grand Marival Emotions Resort and Suites: Great stay

The place was just great ft the price we paid. This was our second time there. Great a la carte restaurants and the buffet always had great food. Staff was very friendly and the pools were nice and clean. We had an ocean view room which was a definite bonus.

Dreams Huatulco: Wonderful vacation

We stayed at the dreams huatulco January 2014! The resort is beautifully designed and easy to understand. Loved- the room, gorgeous infinity pools, view of the ocean, no reservations required at the restaurant, quick cab ride to a large town,spa was amazing. You did not need towel cards...you could just replace your towel as needed. There was amazing staff that brought you beverages to your pool lounge chair! Our room looked like it had been renovated and we had consistent maid service. Disliked [... read more]- the evening shows they were low budget and really needed work. We would definitely go again..in fact we are planning a trip in December with some friends.

Riu Santa Fe: Fantastic resort. It had everything

This was a fantastic resort. Every amenity you could want. The staff was very friendly, the buffet food was as good as you can get and the beaches were better than expected. Even the beach vendors were friendly. I will definitely be back.. Very good value!

Bahia Principe Explore Coba: great resort

The entire gran Bahia principe resort system is great. Ultra relaxing friendly service and amenities with enough stuff to keep you going weather your an adventure seeker our just want to relax pool or beach side. It's a little far from the airport but well worth the time to get there

Grand Palladium Kantenah: Amazing Resort

We stayed at the Grand Palladiun Kantehah in March 2014. We have 3 children age 4-9 and they loved it. We say it is like a zoo, resort and waterpark all in one. The kids had a blast which means the parents did as well :) The resort was very clean and the rooms were beautiful. We would definetly return to this resort. Dorothy Della Mora

Grand Decameron Complex Bucerias Trademark: Great for family reunions

Great value resort - our 80 year olds like their rooms near the pool & proximity to the bar, others liked the volleyball & walking to Bucarias. If you like to travel with family on a budget, the price is right.

Crown Paradise Club: Family orientated resort

The rooms were clean, housekeeping was great and staff was very friendly. The pools weren't crowded, the kids pool was amazing. The nightly activities could have been better. All in all We had a great time and I can't wait to go back.

Grand Oasis Sens: Just Average

Our stay at Oasis Sens was slightly disappointing. We had travelled to Mexico before and had excellent experiences, however this time we opted to stay in Cancun instead of further down in the Riviera. The pr ice of the resort was great, however when we arrived our room was still not clean, despite the fact that we arrived at 9pm. We ordered room service that night, and the food was pretty good along with the service itself. As the week went on we got a tad bored on the restaurant options availab [... read more]le to us. The menus didn't change so you ended up eating a lot of the same things. The drinks were also not the best. Cheap liquor and cheap sugary mixers instead of juice. Tolerable, but not the best. We did eat at the special restaurant one night and it was an awesome experience. We had our own dedicated waiter that night (only 1 other party was dining), the food was spectacular and just all around worth the money. Sadly the resort night life was pretty much nonexistent. They have a nightclub on the premises but mostly live bands and no DJ, and it shuts down before midnight, so you have to travel into Cancun to get any sort of night life. The biggest issue we had was with the room. The room was clean, although dated, but on the last day a wooden panel in the ceiling fell down and hit me on the head while I was emptying the safe. It left me with a large goose egg, and a nasty headache for my flight home. We also didn't recieve so much as an apology for what happened. We called the front desk and maintenance came and fixed the hole in the wall, and broken thermostat the wooden piece had hit, but every time we mentioned me getting hit in the head we were ignored. I late filed a complaint with the resort and was offered a free room upgrade and late checkout on our next stay. Which we never took advantage of. The cherry on top of everything was that we were told we couldnt request late checkout until the day before our departure since our flight was late in the day. When we actually tried to get late checkout they told us that was not possible since we departed on a Friday. Fine. They told us to come down in the morning and they would give us a departure suite to shower and hold our belonging until our flight. Again, when we asked they said they didn't do that on Fridays! So we had to live out of our suitcases in the lobby on the last day, and avoid the beach because we had no where to get clean.