Dreams Puerto Morelos Resort and Spa: Awesome Resort

We just returned from a girl's trip to Dreams Puerto Morales. We were a little nervous because of some of the reviews that we read and because there is literally no beach. There was no need to be nervous! We had a wonderful time. The resort is beautiful, lots of pools including kids and adult pools. Yes, there were a few areas that were outdated and could use a refresh but overall we were very satisfied. The food was great. The service was great. Shout out to our poolside server Timo,  [... read more]he was amazing! And, to Antonio, the lifeguard/paramed. We didn't actually need his services but he quickly responded to what he thought was an emergency. I would definitely recommend this resort. However, if a beach is an absolute must for you, then this might not be the place for you.

Grand Riviera Princess: Great hotel - would recommend

Amazing newly renovated rooms, very clean property and nice staff across all areas. Food was great, the a la carte are not easy to book for groups, but the concierge desk was quick to help. Loved the wildlife on the resort.

Riu Emerald Bay: RIU Emerald Bay

We would rate the hotel a 5 star! The hotel was excellent and always spotlessly clean, the staff amazing and always pleasant, happy and helpful and the food was great! The beach was very clean and the pools amazing! Everything exceeded our expectations and we will definitely visit it again and recommend it to our friends! Thank you!

Ocean Riviera Paradise: Wonderful

My trip. Beginning to end. Was flawless. The resort, fun engaging and ao so much to explore. The food 10 / 10 My room. The air conditioning cold. Showers hot+! Fridge stocked and room tidied daily. I left a tip in the fridge and for the maid on the dresser with a note. Service was excellent ? Especially around hosting families and kids♡ The gardens are beautiful! Everything so beautifully kept. I was not in Daisey building. But my friends had no complaints being closer to the water  [... read more]park! The beach at the moment was hit or miss based off of sargassam sea weeds. The workers cleared it day in and day out. Highly recommend this resort!

Riu Emerald Bay: Our Home Away From Home!

My husband and I love visiting the Riu Emerald Bay, it just feels like our second home! The staff are very welcoming, friendly and hard working, housekeeping never stops cleaning diligently and front desk staff are amazing and very accommodating, their knowledge of English truly inspiring. The hotel grounds are just beautiful and immaculately kept and the restaurants are numerous with plenty of choices for all tastes. Our room is always kept fresh and clean with welcoming little "towel animals"  [... read more]to greet us every day. I would have to say the only real complaint we have is there are no English channels on television except for two news stations. Often, after a tough day on the beach and a delicious dinner, it would be nice to watch a movie on television in English to finish the evening. The televisions we have had here throughout the years we've been coming have their HDV ports damaged, so we were not able to use our firestick as a backup.

Riu Palace Pacifico: Return trip..loved it

So we stayed at the Riu Palace Pacifica 7 years ago and wanted to compare after the renos and changing to an adults only. The staff at this resort was exceptional, everyone seemed to be enjoying their jobs which makes for a wonderful atmosphere. The rooms were very nice, bathroom with large walk-in shower. AC was quite quiet and worked well. Nice balcony and we found the bed comfortable. Food was excellent at all restaurants, buffet and pool area. Drinks were very good..we tried many. Pools an [... read more]d grounds were well kept. Something to note was this resort was truly accessible, we watched many people with limited mobility enjoying the pool, restaurants and grounds, good on you RIU for considering this. Only small negative would be the large pillars blocking the stage for night shows from the sides, you need to come early and sit directly in front of stage to see. Very swimmable and walkable beach. 20 min walk to Buceries. All in all would definitely recommend and return.

Bahia Principe Escape Sian Ka'an: Great Vacation As Usual

Sian Ka’an has become our go to vacation place every year. We love the ambience and the welcoming staff who remember you from previous visits. It’s a laid back place but if you want a more exciting vibe you are able to visit the sister hotels via trolley. The trolley is part of the fun ! Love having the choice of restaurants every evening and I’ve never had a problem booking them prior to leaving on holiday. I honestly can’t say I’ve had a bad meal. Our latest discovery was Le Gourmet, the lam [... read more]b chops were delicious. I had requested a room halfway between the lobby and the Cenote pool as my husband walks with a cane. We were in Bldg 7A. Room # 40701 and I couldn’t have been happier. The room was immaculate and well maintained by the maid and fridge people. We did the tequila tasting this time and enjoyed it. They give you various fruits, chocolate and yes, bugs to try with the different tequilas. Yes, we ate the bugs !! The only suggestion I can think of would be provide a microwave at the buffet as sometimes the food gets cold when it’s sitting out. If you’re interested in getting a tattoo while you are there, you can visit the Hacienda (a shopping and entertainment venue in the complex) and go to Jaguar Tattoo. Ramon and Henry are talented artists. This was my second tattoo and I’m planning my third on the next trip. My husband who had vowed to never get a tattoo also got one last September and loves it. We will be returning later this year for trip # 7.

El Cid Resort Castilla: Friendly Resort

The El Cid Castilla resort complex is an older complex but very well maintained and cleanliness is at the top of list from the rooms to the pools all areas of the complex are well cared for daily The food areas buffet ,lunch ,and Al Acarte restaurants receive the same close attention to detail The food is very good and the variety and theme nights make it a great dining experience to try various foods The staff are very friendly and helpful they work hard to make your visit a good experience We [... read more] spent a week April 18-25 2026 and had great time at EL CID .We would not hesitate to book again it was a great vacation A shout out to the staff from the Concierge ,the bar staff , pool staff ,the morning breakfast staff who start your day out with a smile and little fun they are all fun hard working people that make it a great week vacation

Blue Bay Grand Esmeralda: Not overly impressed .

Most of the staff is pretty good but everything else was we’ll be low standard. The food was average, the alcohol was terrible. It is old outdated and in poor shape. You get what you pay for with this resort.

Barcelo Maya Tropical: Great resort!

Poos were clean. While snorkeling at the beach, in front of our hotel, we saw many sea turtles. It was fantastic! We also took advantage of the free catamaran ride Food at the buffet was typical for an all inclusive resort. The alacart resteraunts were better. We were able to get all 4 alacarts we were entitled to with the times we wanted.

Barcelo Maya Tropical: Wonderful Vacation. Amazing Resort.

Landing at Tulum Airport was a breeze. Our plane was the only one there, it was oir first time in Mexico. Really liked this new airport. Now as for the resort. Wow. My first time being exposed to such grandeur of Barcelo Resorts. What a Beautiful Resort. So many activities the 7 days was not enough. We had 10k steps daily that when we got home, it felt like we ran a marathon. Food was incredible. We felt spoiled. We tried 3 ala carts and no disappointments. Pools were outstanding!!! You have acc [... read more]ess to all the resorts except for the Adults section. We found a new home away from home. Appreciate our agent Heather for all her recommendations. Such a memorable vacation that left us with a lasting impression.

Planet Hollywood Adult Scene Cancun by Royalton: Wonderful vacation!

We just returned from Plant Hollywood. Nine of us travelled. Ages 1 to 61. It was the perfect resort. All of us had so much fun. There were tons of things to do. From activities to different swimming options to places to eat to relaxing, options for all of us. Each of us had a perfect room fit for our needs. Mine was on the ground floor and with mobility issues it was perfect for me. We can't wait to return. The children are already talking about it. The price was very reasonable as well. Than [... read more]k you Planet Hollywood and Tracey at Trip Central.

Ocean Allure Costa Mujeres: Ways to go until its five star

My best friend and I just got back from this resort and its definitely not five stars. The five stars are coming from people reviewing certain employees like a bartender or a pool server or a waiter definitely not from the resort itself. When we first arrived we were excited and decided to upgrade to a swimup room then later that night we realized we payed almost three times what it would of been if we had done it online. The price was actually 65 more than the privilege swimup room. We went t [... read more]o the management team i do recall the one persons name which is Ramone and he just basically said it was what it was. We just wanted what we payed for but he offered us no compensation whatsoever. I told him we would warn everybody we met there and were going to rate them a one star he said yes thats fine. That was a really crappy way to start our vacation feeling we got ripped off. We went to the buffet three times had to wait extremely long for someone to pour us water and take our drink order. The food was totally a hit and a miss the Mexican restaurant was good and we liked the hibachi one. It took us about three or four days in to find anyone who was able to switch or large Mexican pesos for smaller denominations so it made it hard to tip. There were some employees who made our trip somewhat enjoyable and that was our pool server Betina and two restaurant servers Carlos and Reuben and biggest shout out to Christopher our concierge who went out of his way to help us out when needed. Would we go back to an h10 resort by the way we were treated by the front desk manager I highly doubt it.

Paradisus La Perla Adults Only Riviera Maya: 10/10

Returned Saturday from a week long trip. What an incredible week. Everything exceeded our expectations. Id return in a heartbeat. The reserve upgrade was more then worth it. By far the best resort we have been to. Rooms Temperature was good. kept the room comfortable. Plenty of space. Great view. Restaurants Flora, not impressed octopus was over cooked and portions were small. Many kids running around unattended Blue agave, Great variety of tacos for lunch and great topping bar Sals,  [... read more]Best restaurant by far. Everything was cooked to perfection and tasted amazing. Lemon Fish, Seafood was so fresh and tasty. Lots of variety. Octopus was awesome. Tokimeku, Had a the hibachi experience. Great show and incredible food. Bog portions Hadar, Lots of variety. Great tasting food. My only critique was improper signage. Many items did not have signs, left guessing what the food was. Fahrenheit,Great for lunch. Fresh food great tasting. Capella, Great variety of fresh pasta. Pizza was good too. Sante, we came for lunch and breakfast more then once. So fresh, lots of variety. Our concierge was Eduardo. We've had concierges before. He was helpful, but not overly attentive. But came through in the end for us in helping us get a late checkout. The family said had ALOT of kids. I dont think ive ever seen a resort with that many kids before. We were very glad we were were on the adults only side. Dinner was much more peaceful and classy. Beach, soft white sand beautiful. Many available beach chairs. Reserve pool, its definitely more quite then the Fahrenheit pool. There was no music playing. I didnt want a party pool, but a little background ambience would be nice. the bartender and waitstaff Jairo, Sebastian, and Bladimir were top notch. Alfredo was #1 He was always smiling and singing. He'd go out of his way to get you what you needed. As an added bonus of the reserve, you can book bali beds ahead of time. Amazing perk. But in all honesty, whether it was the reserve pool or the Fahrenheit pool, we never had issues finding pool chairs, even midday. Staff, I read reviews of the staff, prior to going to the resort. And all the reviews were right. The staff here on on another level above the rest. They were all so polite and professional and courteous. Always willing to assist. If there is a weak point, it's late night activities and the announcement of activities. The shows were mostly held in the south bar. And we found it to be too warm in there. No airflow. We loved the shows, beautifully put together. But at some times, we would leave mid show because we were over heating. Some over head fans would be nice. I wish there was more outdoor space to sit outside and enjoy a cocktail in the night time. Location, great location beautiful mangroves on the grounds. The grounds were immaculately kept. Resort is a 20 min walk into town for shopping, Or $25 usd taxi. We were only approached once for the "time share" meeting. They were polite and not pushy. We politely declined and heard nothing more about it Gym on the reserve side was small but we never had any issues with our workouts each morning. We went to the la perla gym once as well. So many fun activities and classes to attend. Overall our vacation was a 10/10

Riu Flamingos: RIU Jalisco Puerto Vallarta April 2026

Fantastic vacation, great room, food, pools, staff and ocean was so warm I practically lived there. Highly recommend for couples, and kids (separate climbing structure and pool, buffet had lots of choices for them)

Riu Palace Cabo San Lucas: Fantastic resort

We arrived with a party of 10 to celebrate my 70th birthday. Check in was quick and easy, rooms and resort were clean. All requests were accompanied by the efficient and friendly staff. Rooms were comfortable and the views were stunning. The buffet dining had something for everyone and the Al a cart restaurants were amazing. Pools were wonderful with great view of the ocean and beach. Really have no complaints about this resort and would definitely go back again

Catalonia Riviera Maya: Exceeded our expectations!

Resort is smaller than most. Making it easy to navigate and not much walking distance between venues. It's also older than most but is in fantastic shape. The grounds are well cared for. Our room was a fully renovated, "Premium Deluxe". Pools are great. The Beach is not. Although posted reserving lounge chairs is not permitted, you have to be at either by 8am to reserve your lounge chair or you could be out of luck to find a spot with any shade. The food/drink were definitely the star of the sho [... read more]w for the price point. Ala Cartes, Snack Bar, Buffets and Bars were all very good. The resort has a 'no smoking' policy anywhere on the property which we also appreciated. We would return to this resort without hesitation.

Bahia Principe Explore Akumal: An ok resort if you are not a beach person

Overall: the resort is reasonably pleasant. Grounds are well maintained. I would give it a 3.5 stars. The Akumal area, where we were, had half of the villas closed and under huge renovation. This caused noise at the infinity pool and dusty, noisy walkways towards the rooms. Room: was clean but dated. It does need a refresh. Buffet food: buffet had good choices of food, with various themes for every night. Some of the servers, like Jose, were very attentive, courteous and prompt. Jose [... read more] was friendly, funny and very helpful. A-la-carte dinners: we stayed for 10 days. While we were entitled to a-la-carte dinners every nigth, it was extremely hard to book anything even 8-9 days in advance. The resort had low occupancy yet, dinners were very hard to book. Some of the service desk curtousy staff (like Marco and Miquel) were helpful and tried to accomodate our requests, but very few requests were successful. Pools: clean and well maintained. Night programs: shows were poor quality, not really enjoyable. I’ve been to this resort a few times in the past and at that time the evening shows were nice quality, really enjoyable. This was not the case anymore. Also, after the show was over, there was not much to do. Beach: this resort is not famous for pristine, sandy beach. It was rocky sand, and the level of sargassum was high. The crew was working long hours to keep it clean. However, if you like a nice sandy beach, with clean water for swimming this is NOT the resort you should chose. I was a return guest at this report (have been there several times in the past) yet, I did not feel any appreciation for being a loyal customer. I did not expect much, just a tiny bit of extra customer service, especially that it was my birthday as well. Other that a "happy birthday" banner on our room, there was nothing special. Quite disappointed, since it is so easy to make a little surprise. Summary: vacation was OK, but I will not return to this resort anymore. Luckily there are many other choices to consider for future vacations.

Viva Maya by Wyndham: Wonerful resort!

The food was excellent, everything was clean. Great pool, friendly staff, plenty of beach chairs under palm trees. There was a quiet adult only pool area with hammocks and jetted tub. Excellent evening shows.

Crown Paradise Club Cancun: Less than good

Our family had a great time in Mexico despite this resort. The food here is awful. We basically lived on french fries as that was the only thing that tasted normal. The main buffet building was closed for renovations which was never disclosed to us prior to booking. The pivot was to hold the buffet in the conference hall and the tables were set up with cloth tablecloths that were filthy. We laid our napkins down to make a clean placemat for our dining. There were long lines for the buffet an [... read more]d bars. It seemed like the resort just did not have enough staff. The floors were dirty and there was a chair in the lobby of the tower we were in that had blood on the cushion the entire 7 days we were there. In the evenings we would look for a table in the common area to play board games/cards with our kids and had to clean off tables and chairs ourselves in order to have a clean surface to play on and clean chairs to sit on. The beach location was good, the ocean was great. Our family had a good time but felt like we had to put up with the resort and make the best of it. We will never return to any Crown Paradise.