Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Very nice resort

Advantage of this resort is the access to other resorts and restaurants of Barcelo Maya. Nice, clean, high level service, everyone could find activities by their needs. Our room in Tropical was outdated and needs some fixing.

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Red2  - 

Verified Purchaser

Occidental Cozumel: Very tranquil resort

Was recommended by a friend who visited 9yrs ago Room was very clean n bed were very comfortable. Ground had beautiful flourish n well maintained Workers friendly Absolutely recommend. And will probably be back. Quiet night life

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Amazing resort

Barcelo Bavaro Palace is a real palace! We really enjoyed our stay in this resort. Room , food, entertainment was excellent. Not much shade on the beach. It took a long time to check in. Still it was amazing and I would recommend to all my friends!

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LOOK BEOFRE YOU BOOK  - 

Verified Purchaser

Barcelo Solymar: Amazing Lush Grounds & loved my 2 storey level bungalow SUITE in the bungalow villa! ♥ SO CUTE!

LOOK BEOFRE YOU BOOK @ www.youtube.com/@resortwalkthroughs BEACH=The beach here has a gentle decline into the sandy white turquoise ocean. ROOMS=I switched 3 suites before I was happy with mine. They were very accommodating, but my friend saw 2 cock roaches in his 2nd floor room (right above the 1st floor that is condemned) NONO!!! It took him 3 days to get the free upgrade to the top floor ocean view. MOST DEFINITELY DO NOT STAY ANYWHERE ON THE 1st floor, and try not to stay on the 2 [... read more]

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Private  - 

Verified Purchaser

Occidental Tucancun: Mediocre Resort

The hotel has too many stairs, you have to walk up and down too many stairs to get to the restaurants, to get to the pools and to get to the bars because nothing is on the same level. The adult only pool had ladders only to enter and exit and one was broken and not closed off. The food was less than acceptable. Cold, tasteless and not Mexican. The staff was amazing and the rooms were clean.

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Private  - 

Verified Purchaser

Occidental Punta Cana: Great Resort!

Overall, one of the nicest resorts we've been to. The pools, waterfront, food, etc. was all very good! The resort was spotless, in terms of garbage. Nightly entertainment could have been better, but overall, it was excellent.

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Private  - 

Verified Purchaser

Occidental Caribe: Good Resprt

Rooms are very clean and so is the resorts grounds. Traveller with a group of 4 and a 1 year old and always found things to eat. Beach is very nice as well. Overall I would recommend this to anyone not willing to spend lots of money on fancy resorts

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: securitaire,propre,et agreable

Nous some toujours bien recu a ce resort nous preparons notre 5e visite de 10 nuits sur 3 ans.J ai rencontre des touristes de partout au Canada et ailleurs en Europe qui sont tous d accord que ce resort est le meilleur qu ils ont visite .MERCI

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Private  - 

Verified Purchaser

Barcelo Solymar: wonderful beach

The resort was very clean and the staff were wonderful the food was amazing and the "beach beautiful" my only complaint was there was very little entertainment, I have been to Cuba 16 times and this was very disappointing all the other times I have been there was always something to do on the beach in the discos and at the resort the only constant was bingo everyday :( the other problem was if there was something going no one knew where and when something was happening no announcements

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KC1986  - 

Verified Purchaser

Barcelo Maya Tropical: Amazing resort and staff

Lots to do and beautiful beach. Staff was great and on point. Lots of restaurants and bars. Fun to walk around both day and night. I would recommend this resort for families since it’s very kid friendly

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Barcelona tropical

Great place to stay really clean,staff was friendly. Lots to do if you wanna be active or if you just want to go away to relax!Very family oriented lots of children activities pool slides shows Lots of walking. Food was fantastic! Drinks were also good! The weather was good in early January. Would recommend to others!???????????????

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: amazing resort

Everything was very good from start to finish, and the resort itself was absolutely beautiful. The atmosphere, amenities, and overall experience exceeded our expectations, and we were very happy with our stay. A special thank you to Kateryna for helping us choose the resort — her recommendation was perfect, and we truly appreciated her guidance and support throughout the process.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Excellent resort!

The resort is beautiful and the grounds are immaculately maintained. Dining options are excellent and service is very good. The beach is very nice but definitely bring water shoes as there is a lot of sharp coral everywhere. The lobbies are all gorgeous with lots of seating but with the lobby bar being further away, typically in an enclosed space, there is nothing to do in the lobbies. One strange annoyance, for me anyway, is the extensive use of decorative water fountains, nozzles and spra [... read more]

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Okay resort

Perfect location. We enjoyed our stay. The weather was great and the park entrance was so close. Food is subpar. Do not go there for the food. Old building we stayed in, needs to be remodelled. Also, the Royal level and club level much nicer. Be prepared for sales. Service was excellent.

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Canadian  - 

Verified Purchaser

Barcelo Solymar: “ The New Cuba”

Or at least that’s what the Sunwing agent tried to explain to me at the resort because there were no toilet seats in the main building washrooms ( in the men’s washrooms) I booked my trip through trip Central as always I looked at the pictures and trusted their 4 Star rating. I’ve been to Cuba well over 10 times so I know what to expect or what can be expected while I’m there. I go for the beaches, the weather and for the Cuban people. That said, I have never experienced such a. disappointing ho [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Upgrades and repairs much needed.

The resort was fine but the staff lacked emotion, no smiles and most could not speak English and finding someone that could was almost impossible. The food was always cold and the lineup for (hot) breakfasts were long. The resort itself NEEDS repairs to the rooms. Lamps were broken, shower heads were clogged, electric outlets were loose in the walls. The maids walk into rooms after 1 knock without waiting for a reply.( I got caught with my pants down) literally. They need more staff around the p [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Great location

The beach is beautiful plenty of loungers as well as the pools. Rooms are dated but comfy beds and linens. Staff are amazing very attentive and friendly. The grounds are kept extremely well very clean. Cons: not pleased with the food at the buffet. Usually cold lacking variety. The restaurant booking was frustrating,had to line up at reception desk to book daily for only 2 reservations permitted for 7 day stay. Only 3 restaurants to choose from. The Mexican was disappointing, food was cold and [... read more]

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: a real disappointment

The resort is very well kept by their staff. The grounds and beach are beautiful. However there is room for improvement. Poolside umbrellas and lounge chairs should have been replaced years ago. The resort feels dated. I was on vacation with my brother and our wives. Each of us became very ill for a minimum of 2 full days. Food poisoning was the issue for us. The concierge was made aware. Needless to say - this ruined our vacation. We will not be returning.

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Love this resort

Beautiful beach you can snorkel or just enjoy the view. Food is amazing in restaurants or buffets and great entertainment. Our 3rd time stay. Many guests we talked to had been repeat guests just like us. If you want to be active and like a beachfront resort this is the place.

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Cindie6  - 

Verified Purchaser

Barcelo Maya Colonial: Colonial review

Hotel looked clean, and well maintained. The 2 areas, to my opinion, that needs improvement is in the food and animation. Food was OK, but got bored very quick with the options we had in the buffet. Animation was absent. Big gap between the dinner and the evening show.

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