Crown Paradise Club Cancun: Great family resort

Great hotel, grounds and beach. Lots of variety for food, activities and pools. Amazing staff. Pool culture is loud, energetic and busy. We stayed at the beach with our 3 kids which was more our speed. Only complaint is that the washrooms are far from the beach and main pool. Only an inconvience but didn't affect our overall experience.

Crown Paradise Club: good resort for kids

Our kids were 10 and 8 some of the events that they had for the kids were for younger kids, the kids liked that they could get their own specialty drinks. The food was ok at the buffet the a la cart were all delish they were good with our kids. Make sure you book a reservation early or you will get stuck at 830 for dinner.

Crown Paradise Club: Amazing resort for all

The place was great. Rooms were clean, no bugs. Actually the entire resort was clean no bugs. There is a fabulous area for the kids to play with that is out of this world. There is also a pool for families (which was heated) and there was a pool and a large large hot tub for adults. Hot tub was headed and had the bar inside. The water is rough but that is expected there, but the beaches are clean. You do not need to fight for a chair or go put your towel down at 6:00 a.m. as there are more then  [... read more]enough lounge chairs available so there is always one where you want to go without having to reserve. There is a lot of vendors on the beach though but was told the beach is public so not much to do about it. but if you tell them no they go away. The food was good, a lot of fish and seafood. i.e. I don't eat that but I ate well as they have a good variety. Restaurants can be booked the same night but I didn't go as I found it sufficient enough at the buffet. So if your an adult and don't want kids well you can still go there and stay on the adult side but if you have kids, they have so much for them. Even to the fact that I'm considering sending my son and my grandkids there. They have four bars, but only 2 open after 6:00 p.m. (one in the lobby and one near the beach). The beach one is where everybody went. Never big line ups to get into the buffet either and staff were very friendly and all spoke English. Rooms are a little bit outdated but hey, do you go for the room or for the rest of the trip?? to me as long as it's clean and no bugs I'm good. I can't commend on the evening entertainment cause by the time we were all done we didn't go to any. Oh and you can have room service in your room free of charge (once a day) and the food is hot, good and delivered to your room within half hour. Casino is like a 5 minute walk (right beside the Walmart). On the right side of the resort there are booths with vendors (type flea market) which I went into town to those and honestly those right beside the resort have the same thing so I could have saved a trip. Buses are 50 American cents. The Canadian consulate is about 10 minutes away also so in case of emergency they are not far either. Right beside that resort there is another Paradise hotel which is for adults only. But to be honest, I was ok with the one with had. So all this to say all in all it was a very nice trip and highly recommend that hotel to your guests. It's not a 5 star but it's close to a 4 star for sure.

Crown Paradise Club Cancun: Friendly, courteous and helpful staff.

The resort staff was great and went out of their way to be helpful. The rooms were clean but dated. I was very impressed with the cleaning staff. We had switched rooms and accidentally left my wife's earrings in the vault. The cleaning staff tracked us down and returned the earrings. The resort was clean and the food was very good.

Crown Paradise Club: Very nice resort

After reading all the negative reviews we had reservations about this resort but we were pleasantly surprised at how great it was. Room was very clean, and spacious, resort kept very well, food was good, al la cartes were excellent! everything is so close within steps of the beach, our room was ocean view, what more can you ask. The adult swim up bar hot tub and pool was a favourite of ours and of course the beach. Great vacation will definitely go back!

Crown Paradise Club: Excelant Resort

All areas of the hotel were very well maintained.Rooms were clean. The buffet was very good with an exceptional variety, ate there for every meal. Service was excelant. Only issue was they should do something about the birds at the beach.

Crown Paradise Club Cancun: great family resort

Kids club and water slides were great and loved by by kids. The burgers and fries at the poolside snack bar were great. Also, crapes station at LA Palapa was great. Mechanical Bull st Wayne's Booths ! Overall a great value for the family.

Crown Paradise Club Cancun: Great vacation

Food was fantastic, drinks were cold, sun was warm:) Staff were mostly helpful and accommodating. Tower 2 (adults only) was definitely nicer and better maintained than tower 1. Pools were lovely, entertainment could have been better located. (Hot, stuffy and crowded room indoors). Elevator in tower 1 (middle one) was super sketchy....first day we hit "lobby" and the doors opened to a cinder block wall with spray paint on it. Scared the pants off my 9 year old daughter. But we were lucky because  [... read more]the next day other guests got stuck in it for 15 minutes. The other two worked marginally better (stopped at EVERY floor on the way down and up). Overall, we would definitely return. Loved the area and the weather:)

Crown Paradise Club Cancun: Amazing

This hotel was amazing in every way. The staff was friendly the grounds were clean the rooms were clean and the food was fantastic. We have nothing to say bad about this resort but to recommend it for a wonderful vacation

Crown Paradise Golden: Great week!

We got the room we asked for, high floor, king size bed and a great view! Service was amazing from the front desk, the bartenders an the waiters. Weather was great and we went on a couple of excursions. It was a great week of fun and relaxation!

Crown Paradise Golden: Sun, sand and smiles :)

We chose this resort for the location. We prefer the climate on the Pacific Ocean. Every day was sunny for the most part :) We also prefer an adults only resort and smaller scale which we feel allows for a more personal service. The resort was clean, we were very happy that we got the type of room we had requested. All the staff were very attentive from arrival to departure. We enjoyed visiting the town of Puerto Vallarta; the waterfront, the architecture and the people. The only negative points [... read more] were the vendors but we just sat further from the beach to avoid them, and we found the food in the buffet could have been warmer. All in all we had a great week with a perfect mix of relaxation and fun!

Crown Paradise Club Cancun: Good resort

The resort was good, they were not very organized. Our rooms were not what we booked, but they changed our rooms the second night to accommodate. The pools were very busy, you could not get a seat- same with the beach.

Crown Paradise Club Cancun: Read on and make your own decision...

The hotel was situated close to the airport which was great. Arriving in the morning and waiting until after 3 for check in was not. Outside grounds were kept very clean including the beach area. Not much shade on the beach we mostly situated ourselves in a private area overlooking the beach with partial shade but had to get up early to save those spots. Restaurants were adequate and the food was relatively good. All staff were polite. Maid service was exceptional. So my only complaint was that  [... read more]the rooms were quite tired. Our daughter-in-law was first checked into a family room which turned out to not be good at all. The bunk beds were so small the girls could not even sit up in them. There view partially overlooked the ocean and then to the dilapidated resort beside Crown Paradise...needless to say....they switched to a different room the next day. Our transat rep did not arrange the return transportation to the airport after we had booked it while at the hotel....took quite awhile to arrange a van.

Crown Paradise Club Cancun: Crown paradise

This was by far the best resort it was very clean staff was very nice I wasn't to happy with food but I'll give it 4.5 star was lots to do on resort music was great I loved the pool on 1st floor outside

Crown Paradise Club Cancun: Amazing resort. Great for families!

When we arrived we were greeted by the bell boy and our luggage was taken care of. Reception was wonderful and we got rooms close together and with great views. But really the view doesn't matter because you don't spend much Tim in your room. Food was awesome and service was exceptional. Buffet was clean and had lots of selection for young and old alike. The pool side snack bar was a hit for the kids and we enjoyed the oriental buffet. Our favorite restaurants were Los Gallos and fisherman's. Th [... read more]e entertainment staff went above and beyond. Pools were clean and stunning and the grounds were well kept. Our room was right above the lobby so it was a little noisy but that was told to us before we chose the room and it never stopped us from sleeping. Over all we had a wonderful vacation and we will be back :)

Crown Paradise Club Cancun: Great resort

Well, more positives than negatives. We took the adult package (building #2 on the 7th floor) which was very beautiful, convenient, relaxing and accommodating. In the adult facilities, regular staff was amazing, watch for Jose, in the 8th floor adult lounge, Erik at the adult pool bar, Hector at the adult section lunch and dinner buffet and Alexis and Carlos at the adult breakfast buffet. Rooms were very nice, housekeeping kept our room very clean and tidy. Fruit, fresh flowers and champagne rob [... read more]es and slippers, were very welcoming and a very nice touch. The buffet was the only disappointing feature. For non themed regular buffet, the selection was not that great for lunch and dinner. Lots of stew type dishes with the very basic proteins that were a little bland and not too imaginative and unlike other resorts a noticeable lack of seafood other than the basic white fish. Themed and breakfast were good in the buffet, Italian, Mexican, salad bar and a snack station. The ala carts are the best bet, which we discovered after the second day, French (best), Italian, steakhouse, and Mexican, all were very good. The bars, other than the adult, seemed to be a little short staffed as they were trying to keep up with the orders which in turn caused some delays. Overall I would recommend this resort for couples like us or even families as it seemed that there was enough entertainment and activities for children.

Crown Paradise Club Cancun: Excellent service!

the resort is nice no real complaints our room was clean and fine for sleeping had a great view. We loved the service the most!! The staff goes above and beyond to meet your needs and wants! We ate at the French restaurant 3 times loved the food. We always found enough to eat and drink. We will go back. We stayed in the adult crown club!!!!

Crown Paradise Club: Good

It was good overall. Some staff were excellent. Some, not so much. Al a cart meals were really good. Buffet food was pretty good. Had to pay for wifi which was absolutely ridiculous. Was expensive as well.

Crown Paradise Club Cancun: Note Carefully the Pictures of this Resort

Everything is average here. The outstanding feature is there is NO shade around the 3 pools or on the beach. Whatever cover there is, does not protect from the sun. Too bad, because the breeze from the ocean is wonderful. The weather is clear, sunny and hot. Again, not comfortable under the blazing sun--unless of course you can take it.

Crown Paradise Golden: Enjoyed My Trip

The hotel was more of a 3 star based on it's age. The staff, food and location were excellent. Liked the choice of having 3 restaurants on-site. Downtown easy to get to on the "Central" bus and Starbucks with Wifi within 10 minutes walking distance. An all adult resort was also perfect.