Iberostar Coral Esmeralda: A simplistic magical place
This was our second visit to this resort. The second time there was a shortage of some alcohols and food. But not the fault of the people or the hotel. However the beauty and the wonderful staff were so unbelievably family like I can see this almost as a second home. We are surely going back
Beach is great - we had the swim up room which really makes a difference.
Make sure to tip the staff as they really depend on our generosity- The absolutely love Canadians
This is an adults only place [... read more]and it is so peaceful but yet great guests to chat and laugh with
A true gem of a place.
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Jewels -
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Iberostar Coral Esmeralda: Beautiful resort
This was second trip in 6 months to this resort! We loved it so much and made some new friendships with some staff members. All the staff that work at this resort are absolutely by far the kindest people we’ve ever met. I can’t say enough about the staff at Ibero star Esmeralda Coral. The rooms are beautiful and very clean and fully stocked daily. The swim up rooms are absolutely amazing to be able to sit on your patio and step into the water is so convenient and so lovely. Our butler was[... read more] Carlos both visits to this resort he is the kindest young man and very professional.
I would always prefer to stay at the Esmeralda Coral as it is almost a retreat feel it is quiet, and just the perfect place for a relaxing getaway. And if you do feel like having a little more action you have full access to the selection more of a family resort.
I would definitely recommend the Ibero star Esmeralda Coral for your next vacation and I definitely will be returning for the third visit!
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Private -
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Iberostar Origin Laguna Azul: 2 star at best
I don’t think I can even describe in words how awful this hotel was and the experience we had. Upon arrival to the hotel we checked in and started heading to our room, to find our entire hallway leading to the room was completely flooded and the power was out. It was pitch black as it was around 9:30pm, so clearly walking through a flooded pitch black hallway was a safety hazard. We turn right around and went back to the desk to inform them of the hazard, because there’s no way they would’ve kno[... read more]wn about the flood and power being out, especially since there were no wet floor signs. When we informed them, they were completely aware, and were taking no precautions to rectify the hazard. What’s more, we asked to switch rooms as of course we didn’t want to drag all of our luggage through the flood and get ourselves and our belongings wet AND risk slipping and falling all the way down the hallway. To which the resorts staff said there were no more rooms available. This was insanely shocking as the resort was basically empty. For a resort with over 800 rooms, it was absolutely physically impossible for the resort to be full. There was no one there. No one at the bars. No one walking around. We literally saw a total of 10 people the whole time we were there. Not over 800 people. At this point, we’re already livid. Nothing is being done to accommodate us, nothing being done to protect us and provide us safety, the only thing they managed was to get SOME of the power on. Not even all of it, dark and flooded hallways were all over the place with no warning signs anywhere. So thinking it couldn’t get any worse, we went back to our room, went in, and couldn’t believe our eyes. KEEP IN MIND, this is supposed to be a 4.5 star resort. This room was the definition of disgusting and scary. The immediate feeling I had was “I need to go home right now, I can’t be here another second”. Every piece of furniture was torn and completely covered in disgusting, mysterious stains. The curtains were torn, stains on the pillows, surfaces covered in dirt and grime. The AC didn’t work. The sink was cracked, filthy and MOLDY. There were no bathroom amenities (which the TripCentral listing said there would be) besides one bar of soap - no shampoo or conditioner, and the bottles were broken and falling off the wall. There were HAIRBALLS. HAIRBALLS, plastered to the bathroom door and the floor. I literally cried. I couldn’t believe I had just spent a 2 thousand dollars on this atrocious terrifying horror movie-esque room and resort. FURTHERMORE, this room was listed as an UPGRADED ROOM in the TripCentral ad, as we booked the Star Relax room. Nothing about this room was even CLOSE to an upgrade. Another lie on the listing. We immediately started to try to contact Sunwing. No phone numbers worked so I submitted an online request for a king room to see how fast it would take for them to respond. We finally gave up and realized we would have to stay in that disgusting room for one night before we can get the heck out of Cuba. It was so sad to know that this was my first experience in Cuba, and it’s already being ruined. We decide to go get some food as we were starving after a full day of traveling. We ask reception where the 24 hour snack bar is, to which they said “No food until 11pm”. I couldn’t believe it. The TripCentral and SunWing ads both listed a 24 hour snack bar, which was ANOTHER complete lie. We specifically chose a resort with a 24 hour snack bar so we could have access at any time to food, and it didn’t even exist. It was one of our requirements while trying to choose a resort. We then sat in our room, starving, until 11pm. Finally the time came and we went to find the snack bar. They sent us down to the buffet, and it still makes me sick to my stomach the scent of the food they had. Just 2 trays of gloopy, sloppy, smelly pasta, and a bun with what appeared to be a variety of mystery slop meats, and a small amount of sushi. It smelt disgusting, was insanely appalling, just straight up gross. I know the food in Cuba is bad. I’m not completely unaware of the situation there. But to list yourself as a 4.5 star resort, and provide THAT, to your guests???? Absolutely unacceptable. We forced ourselves to go to bed in hopes of getting out of there as soon as we could in the morning. Next morning we went down to the sunwing rep, who was expecting us because of the online request I put in for a room change. After everything we experienced from the lack of any customer service (no option to switch rooms and no concern to clear or block off the flooded hallway which was an insane safety hazard), we immediately requested to get switched from Iberostar Laguna Azul to a different resort, any other resort but there. Tatiana was very helpful. We explained everything I just did above, and she said it was unacceptable and was very sorry for our experience thus far. She also confirmed that the hotel was NOT booked up, and they absolutely could have switched us to a different room. She asked for 2 hours for a gentleman named Andy to attempt to complete the resort switch. So we came back after 2 hours and were able to be transferred to Bella Vista. Out of this whole experience, it is factual that the TripCentral listing is a lie. We booked what you said would be an upgraded room, it wasn’t. You said the hotel had a 24 hour snack bar, it didn’t. You said it was a 4.5 star hotel, it was FAR from it. Everything was a lie, even the staff lying to us about having no rooms available. I can’t believe you can even list a hotel like that where the rooms are so so so dirty and uninhabitable, and MOLDY. Someone needs to go to these resorts, check the rooms and the food periodically, and ENSURE the listings you put up are accurate, and ensure the star rating they have is still accurate. I’m unbelievably disappointed in TripCentral, in SunWing (as their listing also lied although they helped us switch resorts so I am thankful for that), and the resort itself and its miserable unhelpful staff. From this experience, I would never recommend people go to that resort, or use TripCentral due to its lies, and will never recommend Cuba for vacation. Could not be more disappointed in a vacation that was supposed to be restful and relaxing, and ended up being a stressful, gross, and miserable experience. Only thing I’m happy about is being home.
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JamieAnne -
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Iberostar Selection Ensenachos: Not what we expected
This resort had great reviews, and we did a deep dive on youtube to see what we could expect. Unfortunately, we did not have a great time for our first stop in Cuba.
The pools needed to be cleaned.There was mold everywhere you stood and sat by the bar, the rooms were not sealed at the door so we had multiple salamander on our ceiling. The food was cold and there was no selection whatsoever. Flies were a huge problem, so you didn't want to trust anything that sat out. The staff were hit and miss[... read more]. Some were very pleasant to deal with and helpful, whereas others were rude, dismissive and ignorant. There was only one golf cart to tend to the entire resort, and when you have rainy days and people having to walk to the one place to eat at the buffet, you'd be standing there, waiting for a very long time in the rain to get anywhere.
The beaches were beautiful, however, it would have been nice if they raked the seaweed.
It wasn't an enjoyable trip.
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Private -
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Iberostar Origin Playa Alameda: Not bad place
So first off. The picture shown here does not exist. There is no island in the pool. That is a diff resort. Went from Oct 6 to 13. No one there. we were only people in building 13. The place is very pretty. The beach is divine and the pool great. Its not a ton of walking to get to places like lobby, restaurant or beach. But here are the negatives for me. The room was very disappointing. Very dated. No mini bar, no coffee maker, TV didnt work until reported 3 times, no water bottle in room for 3 [... read more]days, mo where to unpack clothes so lived in suitcase for a week. Was a nuisance to get dressed and walk to the bar to get coffee to bring back to room. The drinks are not good. The pop was always flat and no diet coke. Only had a few coctails but seemed like made with koolaide. They were awful. No maragritas. Fortunately I brought my own orange juice juice boxes and 6 pack diet coke. I wanted cold fizzy coke in my rum and coke and when bought a can was $4USD each. Sheets not changed all week which was OK. Always carry pack kleenex as none of the bathrooms had toilet paper except the room. The food was not good. Same every day. Bland spaghetti with tasteless tomatoe sauce. Some canned pea salads. Just basic bottom line stuff. Gave up on omelets for breakfast . Usually had no cheese. Only fillings were corn, vegetables of some sort, icky ham and white tasteless cheese. We stuck to fried eggs and toast. Had mashed potatoes which were good and lots sweet potatoe but found lots stuff reheated next day so was stale. So don't expect a nice buffet like in mexico or Dominican because its not happening. Could only get in to Caribbean restaurant on last night even tho place empty. Only 1 other couple there. Food was shredded beef with rice. Was ok. At least better than buffet but didnt seem Caribbean. Staff is lovely. I gave a way 2 suitcases of food and gifts so got great service. They prefer American to Cdn. dollars. Bring bug repellent. Bad mosquitos at night. Very little entertainmment. Some music outside lobby couple times. Lots music during day. No bar on beach or beach waiter service. You have to go up the walkway to a bar in that area. Theres a bar by the pool but as said the drinks not great. There were catamarans to go out on but not in service for like 4 days. We both got sick guts and lived on immodium and pepto bismal. On the whole the place looks great but I prefer a nicer room with amenities and good food and drinks so wont be returning. We met several people who were repeat customers who said they would not return as gone downhill. Quality. A friend recommended this place as shes been there 10 times but obviously she has not experienced higher quality resorts and went with 10 people so built in party. Depends what your looking for. Dont look for good food. Not happening. A bottle of water is $4USD. Also had trouble with a taxi driver.We wanted pizza cause so sick of food and told him where we wanted to go but he took us to a friends restaurant in middle nowhere and ended up costing us $25USD for small pizza with 1 topping. We have him heck and told him we asked him to take us to a diff place but he said this better. Cost us triple plus cab ride. So angry about that. Cab was ordered by front desk of hotel.Hotel is a long way from airport. About 45 minutes to an hour. Best part of this place is the beach. I wont be returning here tho. Rooms are musty altho have a/c.
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Tracey -
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Iberostar Selection Ensenachos: So upset
This was the worse resort ever. We lost our air conditioner 3 times in one night. This trip was my daughter's honeymoon and there was nothing recognized for that after they said they would make it special for her and her new husband. The room was not set up with a crib and small bed for there other child of 4 years old. We were not told that the dining hall was changed to the other end of the resort and they moved dinner and lunch like 4 times on us without telling us and then making us have our[... read more] meals outside where the bugs and mosquitoes were biting This was not a pleasurable experience with 2 small children and so late at night My daughter and family and I were also supposed to be close together and the first night we were at different buildings We were very disappointed at how they run things and will never come back and never recommend to anyone
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Mia P -
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Iberostar Waves Punta Cana: Great resort and very affordable!
This resort was exactly what it was promised! It was beautiful, food was great, it had a children’s play area. The only things that could improve were the kids pool were too warm , the bathroom didn’t have a complete door or screen that separated it from the rest of the bathroom so water would get out and the kids place had a trampoline that was closed :( other than those it was WONDERFUL! Definitely recommend
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Private -
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Iberostar Origin Laguna Azul: Laguna Azul
As you can see in the photos, grounds are beautiful and are well maintained. Hotel is a little older and renovations are ongoing. Staff is incredible. As soon as you walk in the lobby, you are met with smiles and Hola's. Food in Cuba is always a question people ask about and I always say, I have never come home weighing less than when I left home. Beach has undergone some work and as always, beautiful. One of the pools is undergoing renos and I believe once finished they will start on another? W[... read more]as able to see in one of the suites this trip and it was something, basically two rooms, bedroom and living area. Great if you wanted to spend a lot of time indoors? Always lots of great entertainment. Been 4 times now and will return.
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Private -
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Iberostar Origin Laguna Azul: Nice resort
We had an awesome week at Laguna azul. The most amazing part would be the staff, always smiling and go above and beyond. We spent a lot of our time on the beautiful sand beach. We would highly recommend this resort.
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RobDi -
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Iberostar Coral Holguin: Awesome Adults only
Comfortable bed, best yet in all Carribean. Perfect day beds and cushioned loungers around beautiful lazy pool.
Great Staff all around from
ALlexander and all Lobby Bar Tenders
Maria Del Carmen and William and staff at Main buffet
DYANA at swimup bar
Larissa and Junior our Butlers
We will definitely be back again soon
Thanks for an awesome 7days
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RobDi -
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Iberostar Coral Holguin: Awesome Adults only
Comfortable bed, best yet in all Carribean. Perfect day beds and cushioned loungers around beautiful lazy pool.
Great Staff all around from
ALlexander and all Lobby Bar Tenders
Maria Del Carmen and William and staff at Main buffet
DYANA at swimup bar
Larissa and Junior our Butlers
We will definitely be back again soon
Thanks for an awesome 7days
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Debs -
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Iberostar Selection Holguin: Amazing Resort
We had such a wonderful experience at Iberostar Selection Holguín! The resort is absolutely beautiful — clean, well-maintained, and surrounded by stunning views of both the ocean and lush gardens. The staff were incredibly kind and always willing to help, making us feel welcome from the moment we arrived.
Our room was spacious, spotless, and very comfortable — perfect for traveling with kids. The pools and beach were breathtaking, and we loved that there were areas for both relaxation and famil[... read more]y fun.
Buffet always had something for every taste.
Can’t wait to go back ❤️
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Julia -
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Iberostar Origin Tainos: Used to be much better in the past.
The bungalow which we stayed was nice, and in general the resort was OK, but due to weather and maybe uncollected garbage outside of Varadero, mosquitoes were overwhelming. We kept on spraying ourselves with all kinds of insect repellents, but we noticed that the staff were also suffering.
Also, the loud, incessant music at noon, when we tried to rest after lunch spoiled our stay. We complained a few times and most staff were very pleasant and accommodating, but they could not eliminate th[... read more]is problem. I won't bother to mention about shortage of vegetables or fruits. We did not expect much, and therefore were not disappointed regarding dinners.
The best part of this resort were all of the staff. They tried their best to make our stay a pleasant one. If we ever go back, it will be because of the precious staff.
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Jeffrey JDS -
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Iberostar Coral Holguin: August was So-So vs Feb at the Iberostar
We traveled as a family of four with two rooms on the first floor, one with an outdoor shower and both with direct pool access. The Iberostar Coral Holguin is a smaller adults only resort located in the Playa Pesquero area of Holguin on Cuba’s northern coast. The layout is one of the most convenient we have seen, easy to navigate with a straight central path from the lobby to the beach. Buildings are no more than three stories high, and the atmosphere is calm and quiet. The outdoor shower was a [... read more]unique experience for me, while my wife especially enjoyed the jetted tub.
Food
August is not the time to come. Compared to February the shortages were much more pronounced. Both times there were gaps but August was far worse. Nothing either time compared to pre 2020 Cuba.
Breakfast and lunch were the highlights. Most meals were at the Coral buffet and grill which were consistent and enjoyable. At lunch there was often fresh grilling and breakfast was a strong point with good variety.
The one time at the Selection buffet was disappointing. Chicken wings were so greasy that both hands were covered in a thick layer and it took multiple napkins to clean up. Food quality was lower than at Coral and the room had an echo that made it unpleasant. That same visit ended in food poisoning despite having had no alcohol that day.
The Selection sit down was no better. The returning guests meal at the Mediterranean reeked so strongly of seafood that even my daughter who normally enjoys it had to leave.
Suppers at Coral were inconsistent. Often the description did not match the dish. Salmon was replaced with white fish. A seafood platter turned out to be fish stew. Shrimp was actually crab meat not even the lagustinas usually seen in Cuba. On many nights there was only one non fish option. After two weeks we were already bored within the first. When meals were done well they were good but honesty about what was actually being served would go a long way.
Snack bars at both hotels were nearly useless. Most of the time the only options were ham sandwiches and pizza that was basically cheese toast if you were lucky. On rare occasions fried cheese or chicken wings were offered and those were highlights, but they were seldom available. Supper time or later there was almost nothing, so if you had a bad evening meal there was no backup option in the Coral section.
We were also invited to an off site “thank you for returning visitors” event at Playa Pesquero. Being the last bus to arrive we were stuck with cold hot dogs and hamburgers and had to sit through two hours of mediocre 90s music.
Service at all food locations was great. Staff were attentive and friendly, which helped balance out the inconsistent food quality.
Overall score: 1.5/5 (-3.5 for shortages, inconsistency, and lack of honest labeling)
Pools
The Coral pool is the highlight of the outdoor spaces. Bali beds and loungers were always in abundance, and first floor patios with direct walk out to the pool made the experience especially convenient. The pool itself is giant, and even at full capacity there would still be plenty of space so it never felt crowded.
During our stay the pool was often quiet to the point of being dead. For the first four days there were no activities and very few people around. We left a comment in the Facebook group which led to four or five days of improvement, but once again the daytime atmosphere went back to silence. When Carlos was present it was a completely different experience. He brought aquafit, drink demonstrations, and music. Those days were highlights, but for much of our two week stay the lack of energy left the pool flat. We do not want a chaotic or noisy pool, just one with a bit of life.
There are speakers around the Coral pool but they play the same small rotation of about twenty songs. Uptown Funk came on six times in a single day. It is an easily fixed issue but noticeable after a few days.
Drinks and service at the pool bar were excellent. The bartender was consistently attentive and the cocktails were great. Simply wandering the pool area at Coral was a pleasant and relaxed experience.
The jetted tub beside the Coral pool was also enjoyable. It is not really a hot tub but more of a bubbling pool. My wife used it frequently and found it relaxing.
The Selection pool by contrast was the opposite extreme, a moshpit of jumping kids, party music, and crowding.
Overall score: 3.5/5 (-1.5 for lack of consistent activity and atmosphere)
Beach
There are two beaches connected at this resort. From the larger Playa Pesquero beach you can swim out past the break and come around to the smaller one. Cuba has some of the most beautiful beaches in the world and this was certainly the case here. The water is clear, the sand is soft, and there is plenty of wildlife in the ocean between both beaches. Swimming between them is fun and feels safe.
The Coral section of the resort is set far back from the water. Getting to the beach often felt like a trek. Carts are sometimes available to drive you down but not consistently. Most days we walked back and would stop at the Selection pool halfway to cool off and grab a drink for the walk.
The larger Playa Pesquero side is more active with more people and a snack bar. The smaller area is quieter and less crowded. Both offered good options depending on whether we wanted quiet or activity.
One downside was the facilities at the smaller beach. The washroom never had toilet paper and there was no toilet seat, which made it less usable.
Overall score: 4/5 (-1 for distance from Coral and poor beach facilities)
Facilities
The layout of Coral is one of the best parts of the resort. Everything connects along a straight central path from the lobby to the beach, making it simple and convenient to find your way. The pool, buffet, and restaurants are all placed logically, and room blocks are evenly spaced so nothing feels far away. It is one of the most convenient and well laid out hotels I have visited.
The Coral section is mostly outdoors, which keeps things open but in August the lack of airflow made some areas uncomfortable. The lobby bar in particular would benefit from fans to improve circulation, as it often felt hot and still.
Carts are available at times to make the trek to the beach easier, though they are not always consistent. Washrooms are available in the lobby, pool area, and at the beach, though the beach facilities were poor with no toilet paper or seat.
Overall score: 4.5/5 (-0.5 for inconsistent cart availability and poor beach washroom)
Rooms
We had two rooms on the first floor, and one of them had an outdoor shower. That was the coolest experience and something I have never had before. It seems there are only a limited number of upgraded rooms with this feature and there is no way to ensure you will get one, but if you do it is worth it.
Rooms were large with plenty of space, the beds were comfortable, and everything was clean and well maintained. The jetted tub in the bathroom was my wife’s favourite feature, while the outdoor shower was mine. Having a first floor room also made it convenient to step directly out to the pool area.
The air conditioning worked well even in the August heat, and the large ceiling fan over the bed was a welcome touch. From our previous stay in February we knew the patio door was hard to operate, so this trip we brought a stick on handle which made it easier to open and close. That small adjustment made a big difference to comfort and accessibility.
Overall score: 5/5
Service and Staff
Service across the resort was generally very good. At food locations and bars the staff were attentive and friendly, and pool bar service was excellent. Drinks were always well made and the bartenders stood out for their consistency. Lisbet, who worked the grill in the Coral section, was always friendly and did a great job. Lifeguards and other general staff were friendly and helpful, and the overall tone from staff made the experience positive.
Entertainment staff also played a key role. Carlos in particular stood out. When he was present the pool area came alive with activities and energy. His presence made a clear difference and was a highlight of the stay.
Guests at Coral are assigned a butler, and this is where our experience was mixed. Over our two weeks the assigned butler changed. Larissa was fantastic. She kept us updated on what was going on, helped organize details, and made the experience smooth. Junior was the opposite. He was like the Where’s Waldo of staff. Hard to find, no easy way to contact, and rarely communicated with us. This became an issue because the Coral section does not post information anywhere. If you wanted to know about special dinners, returning guest events, or how to arrange a trip off the compound you had to track down the butler and ask.
We later learned that we could have requested things like morning coffee service or fruit and tea delivered in the evening. Other guests did this, but because Junior was our butler 80 percent of the time we never knew it was an option. Even when I asked him directly if there was any other way to reach him besides chasing him down at the lobby he never mentioned that dialing 555 on the room phone would connect to the service.
When Larissa was our butler the difference was night and day. She kept us informed and made sure we did not miss out. The hotel could really benefit from something as simple as a chalkboard or daily posting in the Coral lobby. Not knowing what is going on until it is too late is a common complaint among guests, and it was our biggest frustration with the staff setup.
Overall score: 4/5 (-1 for inconsistent butler service and lack of posted information)
Entertainment
Entertainment at Coral was a mix of highs and lows. When it was present it was fantastic. Cocktail demonstrations and live music were highlights, and when Carlos was leading activities the pool area had energy and life. Those days stood out as some of the best parts of our trip.
The challenge was consistency. For long stretches there was no entertainment at all. During those times the Coral pool felt empty and lifeless. Just small touches like aquafit or a drink demonstration would have made a big difference.
We never went to the evening events in the main Selection area. They were so loud and filled with kids that we chose to stay away. We could still hear them clearly from our section even though we were not close to the plaza.
When entertainment was offered in the Coral section it was exactly the right balance of lively without being overwhelming. The issue was that it did not happen often enough.
Overall score: 3.5/5 (-1.5 for lack of consistency and overly loud Selection events)
Overall
The Iberostar Coral Holguin is one of the most convenient and well laid out resorts we have visited. The straight central path makes navigation simple, and the first floor rooms with direct pool access were a highlight. The outdoor shower was a unique experience for me, while my wife especially enjoyed the jetted tub.
Service across the resort was consistently friendly. Staff at the pool bar, Lisbet at the grill, and Larissa as our butler all stood out for making the stay memorable. Carlos brought energy and fun whenever he was around. The weakness was the inconsistency in communication. Without posted information in the Coral section we often felt out of the loop and dependent on finding the right staff at the right time.
Food was the greatest disappointment. Breakfast and lunch at the Coral buffet were the highlights, but dinner was inconsistent, ingredients often did not match the menu, and shortages in August were pronounced. The snack bars rarely offered more than ham sandwiches or pizza that resembled cheese toast. On rare occasions fried cheese or chicken wings appeared, but they were unreliable. After two weeks the repetition wore us down. You had better like ham if you come here during this season.
The contrast between the beautiful facilities and the lack of food variety or opportunities to socialize took a toll. By the fourth day my wife, who had hyped up the trip to our two adult children, ended up in tears. My adult kids likely would have rated the trip much lower as they struggled to find meals that matched their tastes and were bored of the limited dishes well before the two weeks were over. After we posted on Facebook, staff did approach her and referenced our comments, and for a few days there was a noticeable improvement in activity and atmosphere. However, it should not take a public complaint to get action, and those improvements faded back to the usual quiet routine by the end of our stay.
The pool and beaches were outstanding in terms of space, cleanliness, and overall setting. The Coral pool never felt crowded, and the beaches were beautiful with safe swimming and the ability to move between them. But the long trek to the beach and lack of energy around the Coral pool on most days made the experience feel empty compared to what it could have been.
Entertainment when offered was excellent, with cocktail demonstrations and live music being standouts. Yet those moments were few, and the loud family shows at the Selection were unappealing.
Overall, Coral is a resort with enormous potential. The layout is superb, the rooms are well maintained, and the staff are friendly. But the inconsistent food, lack of communication, and absence of social energy in the Coral section made the trip far less than it could have been.
Overall score: 3/5
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Douglas -
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Iberostar Origin Bella Vista Varadero: A big disappointment ?
I took a party of eight,from australia.just for 3 days. It was not good at all. Firstly the rooms.there was only a disc. Of a soap. The AC was leaking water.
The food was so su standard. I've been to Cuba thirty times. I am aware of the hardships. But this was bad. Even the information I get from the reception was poor.
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Private -
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Iberostar Coral Holguin: Wonderful Vacation
Had a relaxing and enjoyable week at Iberostar Coral in Holguin. Great food, great staff and great vacation. Would like to have carts to go to the beach as a fair walk in such hot hot weather. Even though it is off season there was still enough entertainment and variety of food.
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Linda_x0x0 -
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JOIA Bavaro by Iberostar: Exceeded expecations!
The resort was beautiful with pristine grounds, spotless facilities, and very friendly staff (Tobias at the pool bar, Javier always getting me to dance, Ortiz at restaurant) . The food was always abundant with plenty of options to choose from, and there were more than enough chairs available by both the pool and the beach. The only downside was the Japanese restaurant, which, despite being the only one requiring reservations, felt rushed with minimal interaction from the chef. Otherwise, everyth[... read more]ing exceeded expectations for a wonderful stay!
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Jenn1982 -
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Iberostar Waves Paraiso Beach: Fabulous resort!
This was my fourth time here. They have beautiful and well-maintained grounds, as well as friendly and attentive staff, and a great food selection. Overall a wonderful resort with lots to see and do. I highly recommend this resort for both families and anybody just looking to have a great time.
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Iberostar Coral Esmeralda: Amazing Resort
Public area, Dining Rooms, Restuarants area Excellent
Grounds could take some upgrades.
Wonderfuul pleasant staff all over the property.
My one and only bad encounter was with the lady in the Money exchange booth, she was rude, aloft and very condescending. She has ablsolutely no customer Service qualities.
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Iberostar Coral Esmeralda: Pictureque
Grounds were okay could take a bit of an upgrade
Staff is wonderful... all staff
The lady in the money Exchange is not a pleasant lady that was my one and only sourface approach and she was very rude