Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: A simplistic magical place

This was our second visit to this resort. The second time there was a shortage of some alcohols and food. But not the fault of the people or the hotel. However the beauty and the wonderful staff were so unbelievably family like I can see this almost as a second home. We are surely going back Beach is great - we had the swim up room which really makes a difference. Make sure to tip the staff as they really depend on our generosity- The absolutely love Canadians This is an adults only place  [... read more]

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Jewels  - 

Verified Purchaser

Iberostar Coral Esmeralda: Beautiful resort

This was second trip in 6 months to this resort! We loved it so much and made some new friendships with some staff members. All the staff that work at this resort are absolutely by far the kindest people we’ve ever met. I can’t say enough about the staff at Ibero star Esmeralda Coral. The rooms are beautiful and very clean and fully stocked daily. The swim up rooms are absolutely amazing to be able to sit on your patio and step into the water is so convenient and so lovely. Our butler was [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: 2 star at best

I don’t think I can even describe in words how awful this hotel was and the experience we had. Upon arrival to the hotel we checked in and started heading to our room, to find our entire hallway leading to the room was completely flooded and the power was out. It was pitch black as it was around 9:30pm, so clearly walking through a flooded pitch black hallway was a safety hazard. We turn right around and went back to the desk to inform them of the hazard, because there’s no way they would’ve kno [... read more]

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JamieAnne  - 

Verified Purchaser

Iberostar Selection Ensenachos: Not what we expected

This resort had great reviews, and we did a deep dive on youtube to see what we could expect. Unfortunately, we did not have a great time for our first stop in Cuba. The pools needed to be cleaned.There was mold everywhere you stood and sat by the bar, the rooms were not sealed at the door so we had multiple salamander on our ceiling. The food was cold and there was no selection whatsoever. Flies were a huge problem, so you didn't want to trust anything that sat out. The staff were hit and miss [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Not bad place

So first off. The picture shown here does not exist. There is no island in the pool. That is a diff resort. Went from Oct 6 to 13. No one there. we were only people in building 13. The place is very pretty. The beach is divine and the pool great. Its not a ton of walking to get to places like lobby, restaurant or beach. But here are the negatives for me. The room was very disappointing. Very dated. No mini bar, no coffee maker, TV didnt work until reported 3 times, no water bottle in room for 3  [... read more]

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Tracey  - 

Verified Purchaser

Iberostar Selection Ensenachos: So upset

This was the worse resort ever. We lost our air conditioner 3 times in one night. This trip was my daughter's honeymoon and there was nothing recognized for that after they said they would make it special for her and her new husband. The room was not set up with a crib and small bed for there other child of 4 years old. We were not told that the dining hall was changed to the other end of the resort and they moved dinner and lunch like 4 times on us without telling us and then making us have our [... read more]

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Mia P  - 

Verified Purchaser

Iberostar Waves Punta Cana: Great resort and very affordable!

This resort was exactly what it was promised! It was beautiful, food was great, it had a children’s play area. The only things that could improve were the kids pool were too warm , the bathroom didn’t have a complete door or screen that separated it from the rest of the bathroom so water would get out and the kids place had a trampoline that was closed :( other than those it was WONDERFUL! Definitely recommend

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Laguna Azul

As you can see in the photos, grounds are beautiful and are well maintained. Hotel is a little older and renovations are ongoing. Staff is incredible. As soon as you walk in the lobby, you are met with smiles and Hola's. Food in Cuba is always a question people ask about and I always say, I have never come home weighing less than when I left home. Beach has undergone some work and as always, beautiful. One of the pools is undergoing renos and I believe once finished they will start on another? W [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Nice resort

We had an awesome week at Laguna azul. The most amazing part would be the staff, always smiling and go above and beyond. We spent a lot of our time on the beautiful sand beach. We would highly recommend this resort.

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RobDi  - 

Verified Purchaser

Iberostar Coral Holguin: Awesome Adults only

Comfortable bed, best yet in all Carribean. Perfect day beds and cushioned loungers around beautiful lazy pool. Great Staff all around from ALlexander and all Lobby Bar Tenders Maria Del Carmen and William and staff at Main buffet DYANA at swimup bar Larissa and Junior our Butlers We will definitely be back again soon Thanks for an awesome 7days

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RobDi  - 

Verified Purchaser

Iberostar Coral Holguin: Awesome Adults only

Comfortable bed, best yet in all Carribean. Perfect day beds and cushioned loungers around beautiful lazy pool. Great Staff all around from ALlexander and all Lobby Bar Tenders Maria Del Carmen and William and staff at Main buffet DYANA at swimup bar Larissa and Junior our Butlers We will definitely be back again soon Thanks for an awesome 7days

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Debs  - 

Verified Purchaser

Iberostar Selection Holguin: Amazing Resort

We had such a wonderful experience at Iberostar Selection Holguín! The resort is absolutely beautiful — clean, well-maintained, and surrounded by stunning views of both the ocean and lush gardens. The staff were incredibly kind and always willing to help, making us feel welcome from the moment we arrived. Our room was spacious, spotless, and very comfortable — perfect for traveling with kids. The pools and beach were breathtaking, and we loved that there were areas for both relaxation and famil [... read more]

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Julia  - 

Verified Purchaser

Iberostar Origin Tainos: Used to be much better in the past.

The bungalow which we stayed was nice, and in general the resort was OK, but due to weather and maybe uncollected garbage outside of Varadero, mosquitoes were overwhelming. We kept on spraying ourselves with all kinds of insect repellents, but we noticed that the staff were also suffering. Also, the loud, incessant music at noon, when we tried to rest after lunch spoiled our stay. We complained a few times and most staff were very pleasant and accommodating, but they could not eliminate th [... read more]

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Jeffrey JDS  - 

Verified Purchaser

Iberostar Coral Holguin: August was So-So vs Feb at the Iberostar

We traveled as a family of four with two rooms on the first floor, one with an outdoor shower and both with direct pool access. The Iberostar Coral Holguin is a smaller adults only resort located in the Playa Pesquero area of Holguin on Cuba’s northern coast. The layout is one of the most convenient we have seen, easy to navigate with a straight central path from the lobby to the beach. Buildings are no more than three stories high, and the atmosphere is calm and quiet. The outdoor shower was a  [... read more]

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Douglas  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: A big disappointment ?

I took a party of eight,from australia.just for 3 days. It was not good at all. Firstly the rooms.there was only a disc. Of a soap. The AC was leaking water. The food was so su standard. I've been to Cuba thirty times. I am aware of the hardships. But this was bad. Even the information I get from the reception was poor.

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Private  - 

Verified Purchaser

Iberostar Coral Holguin: Wonderful Vacation

Had a relaxing and enjoyable week at Iberostar Coral in Holguin. Great food, great staff and great vacation. Would like to have carts to go to the beach as a fair walk in such hot hot weather. Even though it is off season there was still enough entertainment and variety of food.

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Linda_x0x0  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Exceeded expecations!

The resort was beautiful with pristine grounds, spotless facilities, and very friendly staff (Tobias at the pool bar, Javier always getting me to dance, Ortiz at restaurant) . The food was always abundant with plenty of options to choose from, and there were more than enough chairs available by both the pool and the beach. The only downside was the Japanese restaurant, which, despite being the only one requiring reservations, felt rushed with minimal interaction from the chef. Otherwise, everyth [... read more]

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Jenn1982  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Fabulous resort!

This was my fourth time here. They have beautiful and well-maintained grounds, as well as friendly and attentive staff, and a great food selection. Overall a wonderful resort with lots to see and do. I highly recommend this resort for both families and anybody just looking to have a great time.

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Amazing Resort

Public area, Dining Rooms, Restuarants area Excellent Grounds could take some upgrades. Wonderfuul pleasant staff all over the property. My one and only bad encounter was with the lady in the Money exchange booth, she was rude, aloft and very condescending. She has ablsolutely no customer Service qualities.

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Pictureque

Grounds were okay could take a bit of an upgrade Staff is wonderful... all staff The lady in the money Exchange is not a pleasant lady that was my one and only sourface approach and she was very rude

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