Great vacation

All the facilities were kept in immaculate shape . The entire staff seemed to work constantly at keeping everything in great condition. The food at the resort was very good . Only shortfall for us was the beach, it was to shallow and rocky in most places . The break wall did a good job of keeping back the sea but it made the beach short and narrow . A good beach for people with small children but not good for swimming. The staff was excellent and very helpful.

Amazing resort!

Beautiful white sandy beach, lots of variety for dining, rooms were clean, friendly and engaging staff wherever we went...good value for the travel dollar ...only drawback is the long drive from the airport (over 90mins) ... Also thanks to Rachel for all her help with our booking!

Beautiful and clean

We as a group of 14 with ages ranging from 12 years to 71 years of age, there were something for everyone. The wait staff and custodians were more than friendly and helpful in every aspect of the resort, unfortunately that did not happen at the reception desks, we Felt they were disrespectful and quite rude with the simple task of even checking in. Other than that it was a fantastic vacation and we would return to that resort again on another vacation.

Fabulous

Had no concerns! Very clean, food was great! Travelled with a mixed age group (12-71) and all were happy throughout stay. Beach walking, swimming, snorkelling were fun. Poolside was enjoyable! So many different areas to just sit and relax!

Great resort - great value!

This was our 3rd visit to the Grand Bahai Principe. This time in the Tulum section Close to the beach - easy walk Tropical fish for your snorkelling pleasure Ate at the buffet for all meals - lots of choice, tasty food, vegetarian section, all food labeled Nice rooms, cleaned well daily, fridge stocked daily Quiet and active / noisy pools Friendly, helpful staff Overall great time!!

Beautiful Resort!

We had an amazing time!! The grounds are very clean & well kept. Plenty of lounge chairs at the pools & beach. Variety of choices at The Buffett. Staff are very friendly. Well worth the 90 minute drive from the airport!

GRAND BAHIA PRINCIPE TULUM - MEXICO FEB 2017

SUN/BEACH/POOLS - EVERYTHING YOU NEED TO RELAX GREAT LOCATION/NICE HOTEL WEATHER PERFECT LOBBY BAR WAS CLOSED DUE TO FIRE A FEW WKS BEFORE OUR STAY/BUT THEY WERE WORKING HARD TO FIX IT AND IT WAS LOOKING GREAT WHEN WE WERE LEAVING. WISH WE COULD HAVE SEEN IT. THINK THEY SHOULD HAVE HAD BARS OPEN LATER SINCE THAT ONE WAS CLOSED. WOULD HAVE LIKED TO TRY SOME OF THE RESTAURANTS, BUT COULDN'T GET RESERVATIONS.

Can't say enough great things about this resort

We travelled to GBP tulum 2 days after the lobby fire. This resort is so large, that unless you were there beforehand, you'd never know there had been a fire. The resort is immaculate, the service exceptional, and the food is the best I've ever had at an all inclusive resort. The beach- clear and beautiful. You can see hundreds of fish within 20 feet of shore without even needing snorkel gear. Overall great experience. Can't wait to go back!

Amazing- even under pressure!

Our stay here was fantastic- food was amazing with a ton of variety to suit anyone's needs. Our room was well maintained. I was traveling with my son and it was our very first time away, and goi g to any all inclusive- so I didn't know what to expect. The price that speaks volumes to me, was unfortunately during our stay there was a fire on the resort- which is frightening. Everyone was safe, and the next day the resort ran completely unaffected by the fire. You wouldn't have even known there  [... read more]had been such a crazy event. Amazing staff, great food, ability to function under pressure!

Lovely family resort

We spent 5 days at the Grand Bahia Principe Coba over New Years. It is a very nice large resort with many amenities including a large splash pad for kids and a big theatre for shows and celebrations. Beach access is easy with the many little trollies that transport vacationers around the resort but was a bit of a hike if you just wanted to walk there. Rooms were large and clean and had balconies. The pools were lovely and the main buffet was readily accessible and not too crowded. Food was avera [... read more]ge- at times it did not seem to be kept hot enough but there was a wide variety of things to choose from. Staff were friendly and helpful. This resort is a long way from the Cancun airport (1 hr and 20 min drive). Check out took a long time on the day of departure due to insufficient staff so check out earlier if possible. We were almost late for our airport shuttle despite giving ourselves an hour leeway.

Great resort!

Myself and my family with young child stayed at the resort from Dec.19 to Dec.26th. Ohhhh my God not sure from where to start. Grounds are beatiful and kept very clean at all times. Rooms are big with very comfy bed, fridge restocked every day with variety of soft drinks like coke, sprite, fanta, water and beer. Buffet is amazing with a great variety of food, such as mexican buffet, chineese buffet, desserts, fruits, ice cream, salads. Several a la carte restaurants like Brazilian, Japaneese,  [... read more]Sea food, International, Medeteranian, Tequila restaurant and several others spread between the Tulum and Coba resourts. We were allowed to use the restaurants and the buffets at both resourts the Tulum and the Coba. At the Coba there is daulphins show every day at 11:30 am which everyone can attend and it was free as well. The Coba portion of the resorts had a water park for the children. Staff at the resourt was working around the clock to make sure there is no shortage of food, that everything is clean. Only not very good thing was the evening shows scheduled for 9:00 pm. They were either none or very poor organized or rescheduled at the last moment. Overall great resort!

Excellent resort

Overall excellent food and services. Very good for tennis players: 3 hard courts and 2 artificial courts. It's easy to find partners for doubles. The service at the main buffet was very good. Polite staff and friendly. Grand Bahia Principe is very well located, near Playa del Carmen and not too far from the different excursions. We enjoy our stay at Bahia Principe Tulum and we'll go back next year.

Nice resort

We found the resort overall to be nice, it wasn't amazing though. There were a lot of kids as it's very much family oriented but we still had fun as a couple. The food was okay in the buffets, if you go anytime around an hour after it opens the food is cold and there's not as much selection. The restaurants were much better, we tried the Brazilian, Mediterranean, Japanese, and the don Pablo gourmet and all were delicious. The shows we're okay, the magic show at coba was amazing one night. All th [... read more]e staff were very friendly and fun. We also had a leak in our bathroom but they were right on top of it and fixed it within a couple hours. The beach had a red flag up our whole trip as it was very wavy but they have little areas blocked off that you can still go into where they break the waves. There's beach volleyball too at tulum.

Disappointing beach

The beach is very rocky and "gated" so one can't swim in the knee high deep water. I didn't like the restrictions and limitations. No lights on tennis courts was another disappointment. All restaurants open at the same no chance for 24/7 food access. And, don't go with Air Canada, the flight experience is the nightmare.

Really nice resort

We found this to be quite a nice resort. The buffet food was better than the average resort. We really liked the kid's water park at the Coba side of the property. The quality fo the cocktails was a bit less than expected though. We also found the a la cart restaurant reservation system to be hard to deal with. The beach is pretty nice but has really rocky areas, but there are also some nicer areas. Loved that they have Sea Doo and other water sports on the property.

Great vacation at Grand Bahia Principe Tulum!

Everything was honestly great at the hotel! Every employee was very nice and helpful. The rooms, grounds, pools and beach were amazing. The beach is so close along the whole resort, and everything within this one resort is in walking distance. The only thing that was a bit frustrating was competing with the shuttle service cars on the walk ways. Overall, we would go back in a heart beat and already have recommended this resort to friends and family!

Amazing all round trip.

This spot was huge haven't seen it all so will just have to return. Staff friendly helpful treat there work place as there own. Food great no shortage of anything. Clean never mess anywhere public areas clean. Bit of drive from airport but free tour.

Great Times

The resort was on top of everything. Food ,service and cleanliness. It's our second year back to back and the resort still has impressed us. Can't go wrong. The staff are on top of it all. There helpful and friendly.

Good times!

Hot: Food, Excursions, architecture, cleanness, friendly staff, Not so hot: OK rooms, paid safe, rocky beach, too big had to wait for trollies, far from the airport, Wifi only in the lobby very slow,

Amazing Time

Loved the weather, food, hotel, restaurants and tours. Would definitely return. We went on a tour to Xelha. My wife had never snokelled before and she loved it. That was a highlight. Lazy river, zip-lining and a cave.