Wonderful resort

I booked this resort for the location and I was not disappointed. Although I missed a day due to weather my flight was rebooked without issue. I arrived at the airport and spoke to the westjet rep and was directed to my bus. I arrived at my hotel resort and checkin was without issue. I had a great room with a great view of the ocean. The food was good and the people working at the resort always had a smile. Although the resort was not beachfront for a 3 min walk you were there. The lady a [... read more]t the beach bar always had a great smile. The pools were clean and never overcrowded. If you like the nightlife you were there in a 5 minute walk. The room was good and I had hot water every day and my room was cleaned everyday. I was alone on this trip and had no problem meeting and talking to people that were there. I want to so a special thanks to my travel agent that made this possible you made my trip simple and easy thanks trip central and Martine Reid for the wonderful experience.

Wonderful resort

I booked this resort for the location and I was not disappointed. Although I missed a day due to weather my flight was rebooked without issue. I arrived at the airport and spoke to the westjet rep and was directed to my bus. I arrived at my hotel resort and checkin was without issue. I had a great room with a great view of the ocean. The food was good and the people working at the resort always had a smile. Although the resort was not beachfront for a 3 min walk you were there. The lady a [... read more]t the beach bar always had a great smile. The pools were clean and never overcrowded. If you like the nightlife you were there in a 5 minute walk. The room was good and I had hot water every day and my room was cleaned everyday. I was alone on this trip and had no problem meeting and talking to people that were there. I want to so a special thanks to my travel agent that made this possible you made my trip simple and easy thanks trip central and Martine Reid for the wonderful experience.

Palma real varedero

hotel was okay food great but bad timing fidel died night arrived so lots was cancelled no shows music ect had to change rooms as no hot water then no water at all staff friendly and helpful would stay there again

Hotel Palma Real

Hotel was very nice .The price is right for a group of people to go and have fun for a week . Can walk to the Bars at night . Food was not bad for Cuban food. Needed more chairs on the Beach. I would go back again.

Palma real

this was the second time I've stayed at this hotel.I think the food was a little less appealing this time .I stopped eating the meat after the 4th day.the rooms were cleaned daily ,everything was clean and tidy but everything is well worn and it shows.it was disappointing that Castro death put a damper on all activities in the resort .there was no entertainment on the resort at all .if I had not brought down my dock we would have had no music at all.yes I would go to this hotel again but it woul [... read more]d have to be a better deal.

Acceptable for *** Stars

It is My second time at this hotel, and coming back is not an exclusion. The buildings are in renovation at this point . and after that I am sure it will look good.....The only big problem we had in the building # 1, was a terrible noise created by few young people That were always coming to the hotel between 2 and 4 in the morning; Fighting ,yelling,kicking doors etc. Even after complaints to the Management: We didn't have any chances to sleep more than 2 nights of 7.We are proposing the Manag [... read more]ement to ask security personal to check every floor very often and stop noisy people to enter the building....Most of the people are going there to relax : Not to wake up at 2 or 3 in the morning..No comments about all hard working people at the resort ....Thanks for their efforts ....The food totally acceptable for the price we pay. ....Also no bad comments about cleaning everywhere .The beach is permanently full of dogs ....Can you find the way to get rid of them ?

Good enough for what a hotel is needed

Hotel is just ok but what I didnt like is the attitude of the hotel workers, especially receptionists, security guys and bartenders. They dont give a good service, never a smile! They treat customers as if were stupids when we ask for something. They dont make us feel good. They seem to be mad all the time. Dont care about the customer! I heard the same from other guests.

Location Location Location.

We stayed at The Hotel Palma Real in Varadero Nov 7-14 2016. The resort is not located directly on the beach but that wasn' t a problem ,we enjoyed the 3-5 min walk . The beach is beautiful . The first 3 days were unable to get beach chairs so we had to pay to have chairs and a shelter ($10 cuc )over to another resort on the beach.(no sure if we should have paid as this was the first time anything like this happened since our travels to Cuba. So we started to get up early and mark our chair [... read more]s(7:30). Never any problems after that. The resort was very clean and well laid out .We stayed in building 1 it is close to everything pool ,main lobby ,a la carts .The ground are well cared for . There was a bar on the main level in our building and the staff are very friendly . The room had a king sized bed . We never had any problems with hot water it was always available . Rooms are a good size. The resort is close to the markets ,The Beatles Bar, Havana Club nightclub and the beautiful park . We enjoyed walking Varadero it is very safe even at the night and so much to see and do . Our only issue with this resort is the food at the buffet . It is very repetitive . Its good but it needs to offer a better selection .There is no bacon offered in the mornings and the food that was offer at supper was there in the morning . I usually had something that was being grilled by the chef . The ice cream is the BEST . There was always lots of cakes ,desserts and fruit . Overall we enjoyed our stay at the resort and would go back in a heartbeat . The staff are awesome .

Pretty good :)

The people here were super nice and accommodating! The hotel room we stayed in was kind of outdated and dingy, but always kept clean. Can't expect too much in Cuba. I heard that not all the rooms were like that though. The hotel was gorgeous on the outside, awesome pools and a swim up bar! Super close to downtown for local shopping and also to the beach, which was gorgeous!

Another great stay at hotel palma real

this was my 5th stay at the hotel. it is by far the best 3 star in varadero. the staff is great and always treat me like a king. a few tips daily goes a long way at this resort. the resort is clean and the grounds are kept nice. the buffet is repetitive but who goes to cuba for the food. breakfast is my favorite. there are many fine restaurants within walking distance of the resort. there are 3 clubs within 3 blocks. havana club on site if you are in to discos and calle 62 one block down for an  [... read more]outdoor salsa party if you prefer and my personal favorite the beatles club which is 2 blocks down from calle 62. there you will hear live rock music from the sixties to todays modern hits. the beach is a short 3-5 minute walk from the resort there you will enjoy one of the best beaches in the world! stop at the beach bar and get some cold drinks from kierena, she will always have a warm smile for you. when you can go to a beautiful country for 2 weeks for 1200 dollars all inclusive why wouldn't you give this fun 3 star a try!

Palma real ALWAYS the best place

I will always come back to this hotel , great people, great food and great entertainment....the best location in the whole varadero.....the best ever......'...........I .....just ........love .....it....

Great resort for money

Hotel was very good people were very good to all, grounds are amazing pools clean and music amazing. Location of the Hotel Palma Real is perfect Next street Cali62 Cuban music every night, three blocks away the Beatle bar music from the 60s to 90s Havana club next door for club dancing and excellent restraunts within blocks.People front desk very helpful every night place still under renovations but things are still under control

AMAZING RESORT

The grounds and pool were perfect. The beach was a short 2 minute walk away. I am an extremely picky eater and I found something I liked to eat at every meal. The staff were attentive and friendly! I plan to go back to this resort in January.

Really great time

I have been to Cuba many times but never to Veradero. This trip I was travelling with my daughters 34, 22 and 20. I was pleasantly surprised by the resort and the surrounding area. The room was clean and the a/c worked! The building itself, we were in # 4 was in a bit of disrepair, but hey that shows they are working at making it better right? There are two pools, one quiet, one loud. We spent all our time at the loud pool, had a great swim up bar and lots of fun music and activities. Whe [... read more]n we visited there were two a la cartes open. Not sure if there are more. The Italian was really great!! The pizza was thin crust, fresh ingredients and so good!! The international was just ok, nothing special. You are a very short walk into town, the Beatles Bar and the Havana Club bar. You can also walk downtown and see many shops, restaurants and an outdoor shopping mall. The beach is a short walk across the road and has it's own bar with washrooms close by. The drinks were ok, typical Cuban. The coffee in the buffet in the morning was excellent. I found all the staff very friendly. I would definitely recommend you visit this hotel!

Excellent location. Beautiful beach.

This was my third time at Palma Real and my sixth time in Cuba. My friend was in Cuba for the first time. While the hotel is dated, it is obvious that they are trying to update it continuously. The rooms are ok with good air conditioning. If you are not happy with your room they will gladly change for you. The pools are crystal clear but need work in the tiling and general appearance. The staff are pleasant and polite. We especially liked Alexander in the dining room. The food was not our cup of [... read more] tea and we had difficulty finding things we liked some days although breakfasts were always good with fresh omolets and fried eggs. But having said that it was still a good value even if we ate of site a few days. The location can't be beat with walking distance to Calle 62 and the Beatles bar and Jonome park.

The best location hotel

This hotel is the only one l go to in Veradero now it is all about the location the super friendly staff and the cleanliness of the hotel that brings me back it is just a super place to go l been for one , two, and three week stays l would highly recommend it

Excellent resort staff was amazing

Hotel going through renovations but grounds were excellent place clean pools were perfect. Restaurant food was very good. Service excellent Location of hotel is perfect with everything around it.The people working there were amazing polite and always made sure you were been taken care of. Walking everywhere you need to go Cali 62 the Beatle bar and Havana Club all within 2 or 3 blocks.

Famely réunion

We had a great times at the palma real resort ...food his good room is remodel in block 4 ...the only thing négatif is the pool guy he was unpolite and boosy and didn't like canadian ...ok but we love the place and going back novembre the 11 2016...it's the 5 time there and it's a beauty full am placement ..no taxi to paye ...sorry for my English I'm french ...

Amazing

Realy good hotel nice food and nice intertanmemt and the room was good the food whas good and the beach was priceles stafe was ok the bar was good to reely good a plus . . . . . . . . . . . . . . . . . . . .

Amazing resort for the price you pay!!

Overall good place to stay, nice people! good service in restaurants, bars.They were doing renovations, and there are lots of improvements done, and lots to be done still. Wish the foods were a bit more spiced and seasoned.