Amazing Place

This was our second visit we love it..the rooms were clean always stocked the mini bar..food is excellent..staff is friendly...excursions were truly a wonderful experience. ..we are coming back soon to this wonderful resort

Very good resort !

Personnel is outstanding . They always smile and go the distance to help you. Food was very good, Rooms are clean and well maintained. The vegetation is beautiful, and the pools are in a very good shape. On the bad side, the beach is very small.

Great resort next to Xcaret Park!

Had a wonderful vacation at this beautiful resort. The grounds were very tropical and well laid out. The food and drinks were very good and lots of selection. Staff were amazing. The beach was nice however I would have liked a bigger one for walking. Enjoyed the adult area with the salt water pool. Rooms were fine. Liked the easy access to Xcaret Park. Went on an excursion there in the past. Love this park, especially the show at night about the history of Mexico.

Amazing Resort

The whole resort was a wonderful experience, grounds were immaculate, food was amazing, we have been there twice and look forward to going again! Pools were clean, and never over crowded. Main lobby bar was great, loved the river, and the Indians great show!

Incredible resort!!

This hotel is AMAZING!!! And the food OMG!! I can't wait to comeback next year!! My boyfriend didn't want to go to mexico at first, but when we got there he was like " I don't want to go back to canada!! This place is incredible!!! :)

Wonderful and relaxing vacation

We loved our time at the hotel and the adjoining Xcaret Park. It was a perfect break from the depths of winter! The food was great - the buffet had lots of healthy options, with plenty of choices for anyone adhering to a special diet (ie. dairy free, wheat free, etc.). The hotel room had everything we needed (though we joked that a new couple visiting the resort should probably be forewarned that the bathroom door is NOT soundproof at all!). The pool was great, with lots of available beach chai [... read more]rs and easy access to the bars. We also really enjoyed the on-site archery/gym/tennis activities. That said, we would note that the snorkeling was a bit disappointing, though there were options for day trips to better locations. We did one day trip from the resort - the Coba day trip. Very easy to book from the resort. Excellent staff and great activities. In terms of the adjoining X-Caret park, we purchased the all inclusive access pass, and were happy that we did. It allowed us to take in the park a few hours a time, instead of powering through the whole thing in one day. For those visiting the park, the evening show is a must-see, as is the aviary. We also really enjoyed floating down the rivers. Beautiful ocean views if you walk back to the resort along the water. The only other thing that we would flag for anyone travelling to this resort is the resort sales pitch. We decided not to attend the "free breakfast" because we didn't want to spend 90 minutes of our vacation listening to a sales pitch, and had no interest in buying a timeshare at the resort. We were approached several times a day by resort staff asking us to attend this briefing for the remainder of our stay. So, something to manage for anyone visiting the resort - this was not our favourite part. That said, we would highly recommend this resort for anyone looking for a week of relaxation in the sun!!