Good resort

Beautiful grounds. Resort, main area were up to date rooms had mold in the bathrooms and shower, lots of locals Main pool is small for the size of the resort. for the price it was great. alacart restraints were first come first serve, deffenetly helpes if you speak the language. Stake house was good. would go back for the price.

Great Resort

We had a wonderful vacation in mexico. The resort wad amazing and very family friendly. Only disappointment was the fountain did not work. My wife wanted pictures with it. The beach was not all that great,however it had great sunset. The kids had lots of fun in the pools. Our room was always clean and the staff was very helpfull. We would come back to this resort again. Overall 4 stars from us.thanks tripcentral.

Peurto Vallarta gem resort!

We stayed a week in April 2017 and had an awesome time! Our whole family travelled there with 2 teenagers and my husband and I. there was lots to do for all of us. Beach is very wavy- which we liked. we enjoyed jumping the big waves but for younger or weak swimmers- it might not be the best. Food was excellent and lots of variety. I loved that there was a lot of fresh fruit and veggies. Room was good with a balcony. But no tub- not an issue for us. I would go back again. See you next year!

Second time and still amazing

I love this resort ! It feels like a small town staff is amazing very clean also . Rooms are standard but who stays in their room anyways ! Beach is great the pool is amazing and if you have kids they have their own pool. Lots of activities shows and a dance club please go and experience for yourself and the food is awesome

Great service, good food, rooms to be improved

The layout of the resort is great. Family / kids friendly, 2 pools (one more of a families with kids type of pool), decent variety of food and extremely friendly staff. Activities and competitions during the day to keep folks entertained. Daily shows at evening by the crew (main area) and "guest performers" by the lobby area where nice. Location is not bad (it's a resort area, hotels are a bit isolated). Located very close to Bucerias village and the town of Puerto Vallarta with a fairly short  [... read more]and inexpensive taxi ride to either of those. Outside, there's plenty of attractions. Highly recommended is ziplining with Adventure Vallarta. The one thing that didn't make it a perfect review was the rooms. For a 5-start hotel the rooms are really far from what one would expect. Ignoring the rooms, everything else is a good deal overall.

Great Family Resort

The staff make the difference at the Riu. The location is great and so was the food. It was all a very pleasant surprise and good value for money. The staff were friendly, attentive, and professional,.

Great short getaway

My sister and I went for a 4 night stay. The location, beach, and pools were great! The rooms and restaurants were a 6/10. The beach is very sandy and has beautiful views of the mountains. There is an adult pool and kids pool, however the children do go to both. There are many bars and bar carts located throughout the pool area. The buffet restaurants had the best food whereas the themed ones did not live up to our expectations. Our room had a strange odour and our sheets/ clothes were alway [... read more]s damp. For a short trip, it's a good value and stay.

Beautiful & Amazing resort!!

The room was very nice lots of room & comfortable bed, Dinning area had lots of selections and food was amazing 😉! The grounds were very well kept clean & there was always someone cleaning up after everyone! I would definitely return to this resort!! If you go on any tours while there be sure and ask for Pancho Ochoa he was the best! Nexustourptovallarta.

Mediocre

Grounds were immaculate, place was clean. Great entertainment with bands and shows. Food was only average. Very large resort. Staff was very good. Drinks were ok. Rooms were ok but first stunk bad then second was cold. Temps were at 18.5 even though we had maintenance come. All in all I've got nothing really bad to say but nothing really good. But don't avoid it if the price is right because it is still a nice getaway!

An over-stated 5-star

All of the service persons were wonderful, perhaps except for one waitress. Customer service people were very helpful, on anything you need which goes for the medical attention we unfortunately needed as well. Food was adequate with all the basics. A la carte restaurants were about the same as the buffets. Don't expect high end foods. Asian restaurant was poor. They should give that up. Building is old as is the interior, rooms are small, pools are small but are family oriented. Beach is f [... read more]ine but not suitable for swimming. Good nightly entertainment. On balance of all attributes, The Riu Jalisco is to me a strong 3.5 or a weak 4.0. If priced accordingly, I would be happy.

Palace on the sand

Riu Jalisco is a very nice resort. The grounds were beautiful, the rooms were spacious and clean. There were plenty of restaurants and bars. Nice staff! And great activities crew. The hotel lost water pressure for a night, so that sucked not being able to shower or flush the toilets

Great place to stay.!

Likes: The food, lots of variety on the buffets, more than I expected. The al-a-carte restaurants were great, especially the steakhouse. Sport's var open 24 hours and had sandwiches, hotdogs, burgers and fruit. Service was always excellent from all the friendly staff from groundskeeper to front desk. Most of the bar staff made really good mojitos and pina coladas. The entertainment staff tried really hard to engage with as many people as possible. Place was always being cleaned from bathroom [... read more]s to lobby floors. Plenty of chairs on the Beach, good entertainment, better than expected. Rooms were comfortable and came with a fridge stocked with pop and water to use with your 4 bottles of booze in suite. Cans of beer in your fridge too. Dislikes: The coffee was terrible, I mean not good at all. Only survived on double shot American's from the 24 hour sports bar which used regular coffee and not expresso. Crampy toilet paper that was 2 ply but worked like 1 ply. Our room only had a stand up shower that was a nice size but hardly compare to a soaker tub. Maid service was always later in the day, closer to supper time and sometimes that had to come back to give you towels or to restock fridge. Went without first any water and then just cold water for almost 20 hours on the 2nd to last day which meant you couldn't flush the toilet.

Riu Jalisco

The Riu Jalisco is a beautiful resort. The ocean, pools, dining rooms are all within walking distance. The hotel is in the shape of a horseshoe more or less which makes all things central. The grounds are kept spotless and the rooms are spacious. Very clean throughout resort.The food is very good with good variety and the special nights are amazing. The Canadian night was very special and well worth your time. The music on this night was extremely beautiful. The staff are polite and always honor [... read more]ed any request we had. They are friendly and make you feel very welcome. If I had one complaint it would be that there is no coffee maker in the rooms. No need to complain otherwise.

Spendid Resort, Confortable and relaxing.

The Resort was smaller than we thought it would be. The restaurants were kept very clean and the employees were very kind. The food was good and a lot of variety. The entertainment was ok, we always prefer the show at night that represents the Mexican dances.

This resort is a winner

This resort is absolutely immaculate. The grounds and common areas are excellently clean and very well maintained. The food was terrific. My family have travelled to many resorts and this rates as one of the best hotels. This hotel was booked solid and there were no long lines waiting for anything. There was always chairs available at the beach and at the pool anytime so you did not have to get up early to get a good spot. There is lots of shade for those people who do not like the full sun. The [... read more] only drawback for us was the beach, it was on a slope and made getting into the water a little difficult, the sand was a little coarse as well. All in all a great vacation in a great hotel .

Fabulous experience

Thank you for a wonderful holiday. We found the facility excellent. The service was always great, people were happy and even singing! The grounds were immaculate. The room was also well cared for.

Fantastic Resort

The hotel was very well kept and elegant. You always have access to terrific food whether it be in the sports bar, or all day buffet. The rooms are all very close to eachother, so if you go here with a large group it is very easy to meet up. The Steak House is by far the best place to eat in terms of restaurants, but with how terrific the all-day buffet is there isn't really any need to worry about making it to the restaurants in time. However, the steak house (located right next to the beach) h [... read more]as an amazing view of the sunset around 6:30-7:00 so for that you cannot be tarty. The drinks are all very well made too, a little strong but i mean hey,you're on vacation right? The rooms are beautiful, i stayed on the bottom floor in the cheapest room and it was still fantastic. 9/10 would go again.

Awesome time

Great place. Great staff. Super helpful. Food was good, alacarts were great, except for the steakhouse it was not great. But if you want incredible steak go to alberta lol! Way more value than what I paid for. The resort was well cleaned and the staff worked hard to keep it that way It is an older place but well maintained

Enjoyable resort.

Just returned from the Riu Jalisco on Saturday early morning. Room was a average room but clean and comfortable. We had a broken shower handle that we asked for it to be fixed and it was done in the three hours we were on the beach. I would suggest that you ask for a room on the south side of the building as our room was very dark and tended to feel damp until the air was on for an hour. Food was very good, fresh fish and salad was our go to everyday but there is lots of other choices to choo [... read more]se from. The hotel is on a long stretch of beach that is wonderful to walk on. At the hotel there is lots of room for the sun worshippers and the shade from the palm trees. There are waves everyday that you can boogie board on. We went on a trip to Sayulita in a cab to see the surrounding area, lots of fun for a day trip and very reasonably priced. Only complaint, sometimes it appeared that they were short staffed and it took a bit to get served but we were on vacation so we relaxed and waited. Great value for the price.

Excellent resort

Awsome resort, nice lay out good food, excellent staff, will go back for sure,, only downside is the flight by sunwing,, delayed , misinformed, 1 stop for fuel when its supposed to be non stop , thumbs down to sunwing