Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(602 Reviews)

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Chris m  - 

Verified Purchaser

Great time.

Stayed from Jan. 12 to 19. My wife and I enjoyed the beach and the food was above average( for cuba) Would definitly return to cayo coco memories caribe. A solid 4 star. Service was great, rooms beautiful and always something going on with the entertainment team

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Private  - 

Verified Purchaser

Great Resort

Check in went smooth. Welcome drink upon arrival. Room clean and spacious. Food good and plentiful. Coffee and tea good and hot at Bars and Beans Cafe. Great ice cream Beach nice and sandy and shallow 24 hour bar had good pizza's. One day we did have warm shower water Staff and grounds great

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Private  - 

Verified Purchaser

Great Resort!

The staff are incredibly friendly and the beach is beautiful. The resort did an amazing job for new years eve, they have a very nice buffet dinner, a water show and a made a dance floor on the pool deck. Met some amazing people and would for sure go back

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Gago  - 

Verified Purchaser

Memories Caribe Cayo Coco

My recent stay at Caribe was not a very pleasant one. Dirty stained sheets and bed cover on more than one occasion Patio Doors would not open and close properly Spiders in bed Toad in room Keys not working properly Broken shelf in refrigerator No bar soap provided, had to ask Shampoo and body wash not topped up Towel shortage Loud air conditioner Food mediocre with terrible cross contamination (not enough serving spoons and not monitored) Always alway always had to ask for a spoon,  [... read more]

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Acherriete2012  - 

Verified Purchaser

Amazing place best people

I had and amazing new years experience at memories caribe. They make you feel like family. The food at the cuban restaurant is to die for the best lobster and largest lobster I have ever seen and only 15 cuc. The buffet amazing food u can get fresh made omelets or pancakes for breakfast lunch is always tasty with fresh soups and chicken then dinner fresh pasta and stir fry. Everyone from customer service to front desk to the entertainment staff are amazing you feel like family and if you need an [... read more]

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Private  - 

Verified Purchaser

Beautiful resort

The hotel itself was clean but outdated. The wifi was very annoying. The maids did not fully clean our room which wasn’t nice to come into either. But the staff was AMAZING!!! Couldn’t ask for better people

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Private  - 

Verified Purchaser

Lovely Time!

We enjoyed our stay at Memories Caribe. The first room we were given was leaking and smelled very bad and so after asking 4 times, we were finally moved to an upgraded room. The upgraded rooms have doors on the toilet area but not on the shower area (we brought a shower curtain along as it was a friend and myself). The drinks are not the greatest. We got a few bug bites but some people had quite a few bites and said it's the worse they have seen in bites in 8 years. The food was good but nothing [... read more]

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Serge  - 

Verified Purchaser

It's OK for what we pay

everything would be fine, but the The fact that we got numerous bites suggests that you are not struggling like other hotels with this. A la carte restaurants are not attractive and do not offer anything special. The staff is very friendly and always ready to help. The area looks great. Clean and well maintained. Everything else was good. Thanks!

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Private  - 

Verified Purchaser

Amazing beach and poor service

Hello, so...The hotel offers two dinners in the two restaurants. What can I say? We saw a rat at dinner ! All dishes in both restaurants have a terrible taste. Edible food was in the buffet and the one that was immediately cooked for us (meat, omelettes, fish). The cooked meal was previously inedible. Delicious coffee and ice cream in a cafe-bar were very tasty . We went for dinner to a beach restaurant (20 minutes by taxi from hotel). I highly recommend this restaurant. The stuff at th [... read more]

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Private  - 

Verified Purchaser

Cayo Coco Memories caribian ressort

Comme la plupart des hôtels à Cuba - belle construction, mais pas très bien maintenu. Belles chambres spacieuses et propres, mais les détails... A l'arrivée pas d'eau chaude, le display de l'air conditionne n'affiche pas la température, pas de pancarte "Ne pas déranger " etc. Mais le service très bon, tout se fait. Bonne nourriture au buffet, mais pas dans les restos à la carte. Beaucoup de bars avec bon café, jamais de fil. Recommande fortement la salon de vin avec dégustation [... read more]

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Kevin J Phillips  - 

Verified Purchaser

One of my favorite resorts in Cayo Coco

This is my second time going to Memories Caribe Beach Resort. The beach and the pool are second to none. Foremost, the staff at the resort is professional, polite, respectful, and considerate. Management is always on hand if you require assistance or need to resolve any issues. The Asian, Mediterranean and the Cuban restaurants are classy and serves very good food. Entertainment during the day and evening is packed to the fullest. You need not be bored at this resort. In all of Cayo Coco resorts [... read more]

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Mike  - 

Verified Purchaser

Really nice time

Beaches are incredible. Food was very good and accommodations as well. Staff were excellent. We had a really good time. A little weird that the new renos for the bathroom didn't have a door, but we survived.

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Gabby  - 

Verified Purchaser

Paradise!!!

My boyfriend (30) and I (24) spent the week here for our birthdays. Wow wow wow, Let me say: when you arrive, you’re stepping into paradise! We spent extra to get a suite, which was well worth it. I would say we had the best location on the whole resort! Close to the pool/buffet, a beautiful lake view with tropical birds, and close to the ocean! 3901 all the way! Food: We definitely had the best food compared to all the other resorts (just from talking to other tourists on the buses). The  [... read more]

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Private  - 

Verified Purchaser

Okay Resort

The resort is a 3 star. Food was cold at the buffet for breakfast, lunch and supper. Not sure if they had problems with the warming stations. So have the roasted pork which the person serves you. Or have them cook the meat for you. We did diamond club and ate breakfast 6 mornings at the Mediterranean Restaurant. This is a nice quiet place to eat. Those girls were awesome and we had the best breakfasts there. Please insist on showing your booked reservations for this hotel. Make [... read more]

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Fuzzybear  - 

Verified Purchaser

It was a nice resort

It was a nice resort we enjoyed our stay there it was clean the staff was very friendly However found the pool very cold We had to use the medical facilities on resort and would like to say the medical staff was excellent with my wife

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Diane Chretien  - 

Verified Purchaser

Very nice with beautiful landscape

Was never mention about the drinks for diamond club members Bathroom were clean Buffet was good But was not impressed waiting till 4.00pm for our room when we had diamond club The people were very nice and pleasant

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Private  - 

Verified Purchaser

Very nice resort

The grounds and the beach were very well kept and clean. The hotel people were very friendly and helpful. When we arrived in Cuba, it was very confusing which bus we were to take to the resort as the Sunwing representative did not greet us. We ended up taking a taxi to the resort. The lakefront room had a great view and the noise from the other rooms was minimal. I was a little surprised that there wasn't any face clothes or facial tissue in the room. We arrived at noon, the room was not ready u [... read more]

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Martinfc  - 

Verified Purchaser

Amazing resort, amazing staff!

We've been to another Memories in this area, and the service from the staff has been constantly wonderful. What stands out from this particular location however is the beach. I've never seen such fine sand. On this trip, we simply wanted to relax and this was completely possible. The pool area can get a bit noisy, what with its dancing lessons, contests and the like, but that seems to be a normal thing at all resorts; but it's pretty peaceful until 11 in the morning. The solution is to move [... read more]

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Kimber69  - 

Verified Purchaser

Amazing week in Cayo Coco

The Memories Caribe hotel was well kept with beautiful gardens, rooms cleaned daily and the food was pretty good! We stayed in a newly renovated room and the only complaint was it had no bathroom door. I had bought a shower curtain and brought some just a drop and it worked pretty good. The beach was absolutely stunning and you could walk out quite far. There are sand flies and I did get a few bites. Bring some bug spray for the beach and evenings. We had great weather, sunny and 30 degrees ever [... read more]

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Private  - 

Verified Purchaser

Very pleased!

This was a great hotel with friendly staff. The rooms were very clean but unless you were in the diamond club there was an empty mini fridge. The entertainment was amazing and the beach was gorgeous! The food wasn't the greatest but most know going to Cuba what to expect. All around great trip

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