Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(1140 Reviews)

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Private  - 

Verified Purchaser

Riu Guanacaste: Riu Guanacaste

It was almost 80 minutes from the airport on a slow, very narrow winding road, bumpy at times on a very comfortable air conditioned coach bus. It is somewhat secluded from any commercial or residential development. Security at the gate controlling traffic in and out. Limited shopping next door. Its a very large resort. The grounds and public areas were clean and well maintained. Free Wi-Fi throughout allowed us to stay connected with home. New construction happening behind the tennis court. D [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Great stay

This resort is very clean, staff are friendly and the buffet quite good. We would like to see pickleball court nets be made available. We also asked several times for suitable chairs at the court as some were broken but staff never followed through.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Great Resort with Excellent Service and Food! Avoid Sunwing as travel provider.

The customer service of the workers at the resort was fantastic. The resort was clean and well maintained. All of the Food was very good the only down side was not being able to book in advance for one of the 2 supper seatings. Worst part of this trip was Sunwing itself. So many flight delays, baggage delays and disorganization. Plus Sunwing gouging you at their terminal for food and their shuttle bus ride is hell. Pick another travel group if you go here.

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Kstarr  - 

Verified Purchaser

Riu Palace Costa Rica: Nice resort

Food selection needs more options. Same stuff everyday for breakfast, lunch and dinner Resort was well kept. Rooms were cleaned everyday. Not a lot of entertainment on site. Resort is far away from everything. Far in the bushes

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Private  - 

Verified Purchaser

CC Beach Front Papagayo: Amazing, relaxing oriented resort!

We were not disappointed as the hotel lived up to it's billing! The staff were awesome and couldn't do enough to help with anything. The food was always fresh, tasty and well prepared. The a La Carte restaurant was also very good. The bar staff were always smiling and made us feel welcome! The pools were awesome - one salt water and one "chlorinated" and were large enough as to never feel crowded. There were always plenty of chairs available either around the pool/grounds or on the beach - [... read more]

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Private  - 

Verified Purchaser

Villas Sol Beach Resort: Good resort

In the forest, next to the beach. Aaaaaaaa Bbbbbbbbb Bbbbbbbbb Bbbbbbbbb Cccccccccccc Cccccccccccc Ddddddddddddd Dddddddddddddddddddddddd Eeeeeeeeeeeeeeeeeeeeewwweewwwwwwwwwwwwwwwwwwwwwwwwwwswwwwwwww

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Private  - 

Verified Purchaser

Riu Guanacaste: Excellent Vacation!

We would definitely recommend this resort! Rooms were spacious and exceptionally clean, grounds were immaculate, pools and areas were great while beach chairs could use a bit of a good scrub. Restaurants offered good variety but we were hoping for more seafood. Dessert seemed to be geared to the kids with lots of different flavoured jellos but we would have enjoyed something else. Entertainment offered up something for kids and adults alike. Saturday night seemed to draw a different crowd, v [... read more]

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Pami  - 

Verified Purchaser

Riu Guanacaste: Amazing resort

Front desk staff some are very ruth and that need to be improved because it represents hotel itself. Beautiful pool and landscape are very beautiful. Bar tenders very good and fast. No good seafood and if you are seafood lover don't go there. Over all Riu Hotel are very good depending where you stay.

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Julia  - 

Verified Purchaser

Riu Guanacaste: Average family resort.

I had higher expectations. Before booking our trip I've read lots of the reviews and they were mostly positive. Most of the reviewers mentioned the high food level. It turned out to be very average food quality, average service at the main restaurant. Sometimes they run out of bakery and didn't refill it ( there was still 1h before end of the dinner). Servers were never coming up to us suggesting wine for dinner or coffee for breakfast. My husband did everything himself as the coffee pots w [... read more]

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Private  - 

Verified Purchaser

Occidental Tamarindo: Not recommended

This hotel was probably one of the worst i stayed at, they have so many rules, 1 pool, no drinking at it! Snack bar is re deep fried food! cold burgers, the only decent food was at breakfast! the hours for the breakfast, lunch and dinner buffet is not correct! they clean up half hour early! The staff was ignorant and not accommodating at all! It’s supposed to be all inclusive but if you want more beer for your room you have to pay! if you want anything other than their alcohol you have to pay  [... read more]

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RBEB  - 

Verified Purchaser

Occidental Papagayo: Picturesque

The place could use at least 2 more types of restaurants. A great adult place to get away from the rest of the world among the flora and fauna. Courteous Staff was always ready to please. Give out a list of activities for the week on arrival Had to find the hidden billboard in the premises!

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Greg  - 

Verified Purchaser

Occidental Papagayo: Great Resort

Beautiful Resort. Great pool areas. Great Beach area. Access to rooms only by shuttles. Not much variety in food..................................................................................................................................................................................................................................

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5 Chins  - 

Verified Purchaser

Riu Guanacaste: RIU Costa Rica

The hotel did not change much same as about 10 years ago. The fight was good going down thanks too you and others that work with you . We had to take a bus from terminal 3 so we could get to the plane that was the worst set up .There was no ramps for people in wheel chairs or walkers too get on the bus or off .Was very hard to board the bus and to get off with lots of help from other passengers . Your team did every thing right and I thank you for that . We get to the hotel and check in we we [... read more]

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Andrewk77  - 

Verified Purchaser

Riu Guanacaste: Good place

The rooms are a bit outdated. the food isn't fancy but eatable, variety is not bad. the service is pretty good, everyone was very friendly. the beach is good we had no issues finding a place but the grounds are really great!

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Victor & Helen  - 

Verified Purchaser

Riu Guanacaste: Beautiful resort!

Resort is spotless and grounds are lush and very well kept. Resort is huge so there’s a lot of walking - not a resort for people with mobility issues. Pictures don’t do this resort justice. Staff is friendly and issues are resolved promptly. Rooms are very clean but dated. Pool is massive and has lots of seats in it and there are lots of pool chairs. It takes a few minutes to walk to the beach but there is no beach bar or washrooms - you have to walk back to the pool area. Main buff [... read more]

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Private  - 

Verified Purchaser

JW Marriott Costa Elena Resort and Spa: 3 dressed up as a nine

Based on a 35-year travel history. The grounds are as advertised.😀 Sadly the rest is not.😢 Took a breather before posting.🙄 Accommodations: Junior Suite? Would have appreciated a truly separate bathroom. Water/toilet closet with a curtain without a fan…. Yup…you smelled it🙂 Married 33yrs… some things should have privacy ❗️ Food: Mediocre at best🤗 Restaurant Food service staff… speak fluent Spanish… you get better than someone who speaks ‘Spanglish’  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Awesome holiday

Awesome, clean resort. Bedrooms starting to look a little dated. Friendly staff. Nice quiet beaches. Food was okay, but that's to be expected. Would definitely go here again. Experience with tripcentral was great as well. Knowledgeable, friendly and helpful. O'Neil went the extra mile for us. And tour staff in Costa Rica were helpful and available when needed.

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Private  - 

Verified Purchaser

Riu Guanacaste: Great Experience!

The resort is wonderful. Food was fantastic at dinner. Mediocre at breakfast and lunch. The Asian A la carte was very good. Rooms were My least favourite part. The beds weren't comfy and the bathrooms weren't I'm great working order. Very dated. Our air didn't work great but It was comfortable enough. Service was not the best I've received at a resort. Often times I had to get My own drinks and dirty plates remained on the table for awhile. The lobby is very nice and has a nice breez [... read more]

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Hugo  - 

Verified Purchaser

Planet Hollywood Costa Rica: Had a great time

I have to say that staff were very helpful.The food is great, many choices available. The room clean, modern, loved the shower had separate window, and nice outdoor air coming in. It seamed that biggest focus was on the pool areas, and not so much on the beach. We enjoyed swimming regardless. Great encounters with local wild life: monkeys, birds, iguana, etc.

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Private  - 

Verified Purchaser

Riu Guanacaste: Beautiful resort

Resort is very picturesque and clean. It’s large but has everything you could possibly want. We loved the Italian a ls carte the best. Enjoyed both the beach and pool and all the bars. The night time shows were fantastic. Staff are so polite, hardworking and pleasant. Some favourite staff were Dyana, Cruz from the pool and Gonzalo, Danny, Leslie, Yenory from Italian restaurant and Randall and Moses from Sports Bar

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