Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

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Tropicana Hotel: Good value

Grounds,pools and beach area excellent. Could upgrade pool recliners. Hotel doesn’t guarantee double beds. You could end up in a King size. Restaurant nothing special. Morning coffee is good. Cleaning service was excellent. Room Price with Airfare a good deal. Included free transportation to and from airport.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Tired and in need of some TLC

We have been to this hotel at least a half dozen times. We come back because everyone is friendly, courteous and do their best to be accommodating. Unfortunately there was no hot water during our entire stay. Food: breakfast fine the rest 6/10. Location great but sure could use some work

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Private  - 

Verified Purchaser

Villas Vallarta by Canto del Sol: Great Resort

Very impressed with the Canto Del Sol. This is an older resort but is very well maintained. Staff are phenomenal. Food is amazing. This was our 3rd stay here and we can't wait to come back for number 4.

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Private  - 

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Riu Vallarta: Very nice hotel

Like the layout of the pools and location of restaurants. Hotel foyer and Astoria bar very pleasant. Entertainment crew and staff in general excellent. Been at this resort many times in the past and recommend it .

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Private  - 

Verified Purchaser

Flamingo Vallarta: Nice resort

We spent last week at this resort, it is quiet clean and the grounds are lovely. My only complaint is the food is sub standard. Very little choice and what didn't go the night before was re done some how and back the next day. Each day the bar had run out of something, 3 dinners had no white wine, 2 no red wine. I asked for a vodka and soda and he said well you will have to pay extra for the soda which I found odd. The marina and surrounding area is lovely, a great place to walk around. The ni [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Outdated

This resort is very outdated in every aspect. There is no dresser or any type of drawer for clothes, no coffee machine in room, poor wifi all around, food was lacking taste or variety, fridge in room but nothing in it and not stocked, grounds were not kept clean( garbage all over) pools not cleaned nightly to remove debris. Have been to over 12 resorts in the last 9 years with most around same price range and all have had all the things mentioned above that Decameron is lacking

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Outdated

This resort is very outdated in every aspect. There is no dresser or any type of drawer for clothes, no coffee machine in room, poor wifi all around, food was lacking taste or variety, fridge in room but nothing in it and not stocked, grounds were not kept clean( garbage all over) pools not cleaned nightly to remove debris. Have been to over 12 resorts in the last 9 years with most around same price range and all have had all the things mentioned above that Decameron is lacking

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Resort is dated and rooms suck

Rooms were awful. Food at the buffet was always cold Coffee bistro was good Pool was filthy and didn't have enough lounge chairs Adult pool was to far away from rooms Check in took forever and no advise on amenities

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Good resort

Grounds are lovely. Pools need tiles and lights replaced, some covers were being held on with zip ties. Rooms are spacious and clean. Water in the shower was tepid at best but hot at the sink. Juan was the best concierge and made our stay wonderful. Food was good. Lots of activities every day. The kids doing activities looked like they were having a blast.

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Murf  - 

Verified Purchaser

Canto Del Sol: comfortable and safe.

Clean rooms, reasonable food selections, staff attentive, safe with security, beach front, family atmosphere. location is great to walk to various tourist options, evening shows and day events for all ages.

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KdRd  - 

Verified Purchaser

Riu Palace Pacifico: Awesome

This hotel the best we ever stayed at. The staff are great food wonderful fresh. We met the manager because day 3 we had a terrible accident at pool. Hotel doctor was great ambulance staff hospital staff great. They even drove us back to hotel. During the worst moments of our life things went smooth. Thanks to staff and people around people icu nurse thank you i hope you read this. We gave suggestion to manager who in turn asked that we write head office and he does his report also. I highly rec [... read more]

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HonkerJ  - 

Verified Purchaser

Barcelo Puerto Vallarta: We'll Be Back!

We have been to PVR.... hmm about 17 times and this time we decided to try the Barcelo. After arriving at the airport in Puerto Vallarta, we located our West jet agent outside and they quickly had us on our way to the Hotel. It was about 35 to 40 minutes from the airport. Once we arrived at the Barcelo we were greeted with two cool glasses of Champagne and the check in took about 3 minutes. The Hotel is a bit older but kept in great condition. The rooms are huge and all come with a balcony. The [... read more]

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Court  - 

Verified Purchaser

Iberostar Selection Playa Mita: Beautiful resort

The Iberostar Playa Mita is a gorgeous resort, right up there in the best I’ve been to. The grounds are impeccable, the food is very good with a huge selection for every possible taste . The pool has the most amazing view of the ocean right in front of it, and the entertainment staff do a great job keeping everyone entertained throughout the day. Rooms are ok, they’re showing signs of aging and the bathroom could use an update but are they functional ? Yes. The beds were actually extremely c [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Comfortable

Hotel is definitely aging and needs lots of updating. That said, the staff is wonderful, everything is very clean, the beach is one of the best. It is easy to walk into the small town of Bucerias or up to the highway to catch a bus into puerto vallarta and the malecon. Food is good for breakfast and lunch but dinner is not great. Ala carte restaurants are good. Easy to walk into town to one of the many restaurants there.

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Karin  - 

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Riu Vallarta: Not bad

We where surprised how big the resort is Some of the staff are very nice And some still have to learn customer service Is my first time to come to the riu vallarta I normally. Go to riu jalisco Every year I go 2 times to the jalisco Thanks for you service

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Private  - 

Verified Purchaser

Riu Vallarta: Met my expectations

My daughter and I loved the easy and layout of the resort. The ocean view balcony room was not even am upgrade I chose but it was a lovely surprise. The beach was well maintained and felt safe in and around the hotel. I do prefer more fluid pools vs blocky choppy separated pools but this is my preference and the gym was a bit small to accommodate but I was happy it was functional. The staff were always warm and accommodating. Drinks were inconsistent I find but that is to be expected most places [... read more]

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Jen24  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Enjoyed our stay

Staff were so friendly and accommodating and resort was very clean. We had a blast! The food wasn’t great but we did enjoy our meals at The Grill. We wished they had more activities/events going on like other resorts offer. We also would’ve preferred having more for the kids to do but they still enjoyed it.

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Private  - 

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Riu Flamingos: Best vacation

Been there during Christmas 2024 - one of the best trip i ever had. Staff very good, hotel a bit dated but clean and good condition. I love the layout of hotel, not too big, everything just walking distance.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Meh

The beach was good. Be careful if there are big waves. The pool was ok but we are ocean goers. The service on the beach was very good “thank you Willian”. There is only the lobby bar after 8:00 pm and the entertainment is in the lobby. The buffet was good and had lots of selections. The al a carts were varied, both types and quality of food preparation. The Mexican was excellent of course. The Italian was ok. The French was awful and the chefs there should be ashamed. We didn’t get to the seafo [... read more]

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Fiesta Americana resort

Nice resort with comfortable and clean rooms. Due to the rooms close proximity to the pool and nightly entertainment the rooms can be a bit noisy if you are an early sleeper. The hotel is very close to the beach but I would not recommend this as a beach vacation as the water is very rough and getting in is very difficult due to the rocks washing down from the mountains. As it is now the rainy season the water is also very murky from the mountain run off. Selection of food is very good and tast [... read more]

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