A great choice

Pro: - Resort was clean and well maintained. - White sandy beach with palm trees. The water was calm and in March it was a great temperature for swimming - There were a lot of beach/pool chairs available, as well as several areas for shade - Wifi was available throughout the resort, including the beach. You had to reactivate it every 24 hours and it was at times slow, but overall it met our needs - Food quality was good, with a varied selection - Room was large, as it included a sitting ar [... read more]eas and balcony. There was a separate bathroom which allowed privacy - Staff were friendly and eager to assist - We had read reviews of poor service at the buffet, but that was not our experience. We received quick and attentive service - We had access to the facilities at the BP La Romana Resort. This made the resort feel larger, but we appreciated that the Bouganville was quieter and more refined. Cons: - Due to an intersection of the ocean with a stream, the water at the beach was murky. The water close to beach was also quite rocky and there was a ridge you had to get over to get into the deeper water. - At the buffet, staff were sometimes slow in replacing hot food so you would find steamers cold or empty. Tips: - We really enjoyed the Don Pablo Gourmet (went twice). Great service and delicious food. We would highly recommend it. - We also went to the the Asian restaurant (Oriental Takara), Brazilian restaurant (Los Carales Rodizio), and Seafood restaurant (El Pescador). They were all good, but did not blow us away. At the Brazilian and Seafood restaurants the appetizer and dessert are buffet style, with a limited selection of desserts. - Book reservations early. We booked on our first day using the app and were able to get several restaurants. However when I looked on the app a few days later there was nothing available. Luckily with the help of the guest services desk we were able to get a few more reservations. - There are no English channels on the television so bring an iPad and Netflix or another form of entertainment if you plan to spend time in the room. - The evening show took place at the LB La Romana (resort next door) or the Bahia Villege (space shared by both hotels), with a pre-show happening in the lobby of the Bouganville. The circus show was great! We also enjoyed the Michael Jackson Tribute. Overall, we would be happy to return to this resort.

Great Resort

The grounds were beautiful and well kept, staff were very attentive and super friendly .Overall an amazing experience this was our third visit the this resort and we enjoyed the large pool and fun activities ,the food was very good with 6 different restaurants to choose from plus the buffet even had a casino on the grounds lf thats your thing.These are just some of the reasons we keep coming back

Great resort

hotel and rooms and grounds were fabulous. beach was nice you could walk quite far both direction from the resort. only down fall ocean was not crystal clear like other Dominican spots we have been too. It was an hour and a half drive from Punta cana air port.

Great hotel with some not so good points

The hotel bouganville(adult only side) was very nice and relatively quiet.Room was very clean, spacious and new.Grounds were meticulously well kept.Food was subpar however with buffets being bland and boring.You could find something to eat but not the greatest.Went out to Alacart and was very disappointed with the service.Placed order and waited a full hour and ten minutes to get it.Come on...Language was bad as I don’t think anyone knew or understood the English language.I know it is their c [... read more]ountry however a little basic English lessons to their staff would go a long way.Location was one hour twenty minute shuttle to airport.No where close to shop except in hotel only.Quite pricey.Cleaning staff were quite noisy in the halls talking to each other in loud echoing voices sometimes twenty rooms apart.This is an adult only bloc and you would think kids were running and playing in the halls.

Very Enjoyable Holiday!

My fiance and I traveled to the Luxury Bahia Principe Bouganville, La Romana from Feb 20-27, 2018. AIRPORT TRANSFER: Shuttle from Punta Cana airport was about 1 hour and 15 minutes. Check-in was quick and easy. POOLS: The pools were nice (a tad cold but tolerable). Lots of loungers were available at the pools and there was quite a bit of shade available as well. You had two options - the quieter pool or the main pool by the beach. If you like lots of activity, definitely go to the  [... read more]main pool as that is where all the fun is. The animation team is fantastic! One of the best I have seen and I have traveled extensively to all-inclusive resorts in the Caribbean. Both pools have swim up bars. The washrooms by the pool were exceptionally clean! There was someone in there cleaning them every hour or so. BEACH: The beach is really beautiful, in my opinion. We enjoyed taking walks along the beach. They are in the process of developing the area with condos so right now the beach is nice and quiet - not a lot of people unless they are fellow walkers from the Bahia. Many people comment on the water and the fact that it is murky. I do not agree with this statement. No it is not crystal clear, however it is perfectly clean and swimmable. And you can see that aqua color in the distance so it still feels like you are in the Caribbean. The best way to describe the water is that it is more the color of a lake that you would find back home (we are from Ontario, Canada). Beach chairs were plentiful. The front row of chairs (closest to the waterline) were reserved quite early in the morning but there were still lots of chairs by about 9am. And there is a ton of shade between the palm trees and the huts. FOOD: Food was really good! The buffet had lots of options. Yes, it's somewhat repetitive but it always is. And the a la cartes were really, really good. We loved the Don Pablo restaurant the best. We also enjoyed Los Corales (Brazilian) and the Japanese restaurant. No shortage of good food here. My only issue is the reservation system. It seems reservations book up very fast so my recommendation is that you book asap. TIP: Load the Bahia app on your phone in advance and as soon as you are settled into your room, take 10 minutes to book your restaurants. Alternatively you can go to Guest Relations at reception and book. SERVICE/TIPPING: Service in the buffets was lacking at times. Sometimes you wouldn't be offered water/coffee for 5-10 minutes after arriving (or at all). This is an area they could improve upon. Service at the bars was good - didn't have any issues there. Tipping wasn't overly prevalent at the resort. It's nice to tip when the service warrants it, but it doesn't seem to be an expectation. This was a nice change from other resorts that I have been to. WI-FI: The free Wi-Fi was great. No issues at all. Great reception throughout the entire resort including pools and beach! I'm not sure why anyone would bother upgrading to their "premium Wi-Fi" which you have to pay for. ROOMS: The rooms were very spacious and clean. They have minor aesthetic issues (not really issues unless you are picky) - scuffs on walls, older looking tiles. Nothing major at all. They provide shampoo, conditioner, lotion, a dental kit, shaving kit, shower cap and robes. And they have a hair dryer in the room. And the outlets work with North American plugs. No adaptors or converters required. Beds were firm but comfortable and they have a menu of pillows to choose from which is nice. One issue that we found was that around 5pm there was limited water pressure and hot water. But it passed quickly so we just learned to wait it out and everything was fine. They offer room service but the menu looked limited and we never tried it. We had a room facing the quiet pool which was nice but really, you will have a decent view anywhere you are. The grounds are stunningly manicured with lots of greenery and flowers. The only issue here is with the TV. There are NO English channels. Well, one channel has sporadic English programming in the morning but otherwise nothing! I get that we are not on holidays to watch TV but it is nice to go back to your room before dinner or before bedtime and switch on the TV for a bit. We asked the front desk about this and apparently they recently switched TV providers so they are looking into the issue. So perhaps this will be rectified. TIP: bring your tablet and use Netflix. It streams really well in the room. You could also bring an HDMI cable or use Chromecast to cast to the TV if you want to watch it on the big screen. ENTERTAINMENT: There is a small casino onsite with slot machines and a few tables - blackjack and roulette. They do allow locals into the casino so sometimes the tables are occupied but if you wait, you can usually get in. Nighttime entertainment was enjoyable. You can either watch the big shows at the Bahia Principe or there is entertainment in the Luxury Bahia lobby. We didn't try the disco so not sure what that is like. We would definitely return to this resort in the future, and would recommend it to others.

Luxury Bahia Principe Bougainville

Tout était parfait, accueil, nourriture, personnels toujours souriants et accueillants. Belle température malgré un peu de pluie. Décors magnifiques, magnifiques fleurs et aménagements paysagés. Merci,

Exceeded Expectations

We stayed at the luxury Bahia Principe Bouganville on Feb 18-23. We researched this resort extensively on Google earth and on YouTube before going so I had certain expectations going in. The picture's or video's didn't do it justice. The resort is spotless from the main lobby to the beach and everywhere in between. The rooms were spotless as well. Cleaned every day and mini bar restocked every day as well. There are 2 pools. The party pool next to the beach where the entertainment was [... read more] and the quiet pool on the other end of the resort. Both have swim up bars and both have waiter service. The beach water isn't aqua blue but the beach itself more than made up for it with the megalithic palm trees. A very tropical feel which is exactly what I was looking for. The food was all good no matter where we ate. The Buffet for breakfast, lunch, and dinner were hot and fresh. Different Selections every day. Different themes for dinner every night. We ate at 2 ala cart restaurants, the Brazilian and the signature Don Pablo restaurant. Both were out of this world good. The filet mignon is indescribable. The drinks weren't too weak but not too strong, they were just right all the time. I would suggest that you bring a "bubba", the supplied cups are pretty small. The staff are all helpful and friendly. Almost all spoke some english so if your Spanish isn't up to snuff you'll still be ok. Overall everything exceeded what I hoped this vacation was going to be. If a quiet relaxing vacation in a lush tropical enviroment is what you are looking for then this is the place for you.

Great trip except for AirTransat flight

We had a great time at the resort. They were a little unorganized for arriving and departing guess. Bus issue and check on issues. The worse was the flight. Air Transat has reduce leg room. I am a petite lady and my knees touched the front seat causing knee pain. Many passengers complained. Will think twice before even booking with Air Transat travel again

Fantastic resort - LOVED IT!!!!

I loved staying at an only adult resort, it was my first time. The great thing about this resort, you could go next door to the family resort and enjoy their facilities as well. The bartenders were great always kept my drink full. The buffets were good as well, same as any resort you get tired of buffet all the time but we did go to 5 A La Carte restaurants which were great. The resort was clean and well kept up daily. I wouldn't hesitate to return to this location.

Luxury Bahia Principe Bouganville

My stay at this Resort was great..the staff,food,and the grounds around the Hotel was wonderful.The room was nice and big but lacking one thing...more drawers for storing your clothing..three drawers for two women just dose not work well...also the drawers were broken and kept falling out???..we asked to get it fixed and a man came and jamed the drawers back and said were ok...but not they kept falling out.....one more thing I would like to add..they need better entertainment around the pool in  [... read more]the daytime and better evening entertainment which was lacking.

Perfect vacation

We were a group of 8 adults. The resort is gorgeous and the staff are amazing. We had a perfectly relaxing vacation. Food is delicious, drinks are a plenty. The only negative about this resort is the water at the beach, it is not turquoise blue.

Dream holiday

Baha’i Principe Bouganville is a lovely resort,not pretentious but still superb. Our too short time there was just what we needed to relax and enjoy the company of family.The pools were very nice,the hotel ..no complaints,,the grounds gorgeous and well maintained,the food enjoyed!

Best trip ever

Beautiful resort! Staff went out if their way to please us, so friendly and courteous. Everything was so clean. Food was good, entertainment was great. Can't say enough good things about this vacation.

Relaxing

The first word that comes to mind is immaculately clean. Everything sparkles. Food for the most part was excellent. A few times things were undercooked. The beach is just ok. Pools and bars great. Very well stocked. Yohanna was a fantastic butler. She poured bubble baths for us twice with scattered rose petals and champagne and gave us 2 hotel t-shirts. We actually enjoyed the hour long ride from Punta Cana airport to the hotel. Competent driver, nice van and good roads. We stayed on the 3rd Flo [... read more]or in Villa 52. Very central to everything.

Not so 5 star

The hotel is really good but that's compared to its lower end 'Grand Bahia Principe'. For the price we paid and service we expected, there were definitely some hiccups that others noted (in reviews around internet) Room service is hit and miss, they some times won't replace all of your towels, we didn't have beach towels when we arrived, no fridge restocking half the time, reception don't follow up with promises, room service food is almost always dry. Beach don't look like the ones in pictures. [... read more] Full of sharp rocks and muggy.

Great.

Great spot, all inclusive. No children screaming. All the staff are real friendly and helpful. Most of the staff can at least understand English and if they can't, they will get someone who can. 24h room service is great as well.

Very nice resort

We had an amazing time. Very good services, nice rooms, very clean, good food and fun time at the lobby after dinner. We recommend this resort to anyone that needs to relax and enjoy sitting around the pools. We knew that the beach is nice and the ocean is not nice in this area, but this resort has very nice pools which we enjoyed sitting around and relax...especially the quiet pool with no animation. This was just perfect for the kind of trip we wanted to do this year.

Great resort

The staff at this resort are amazing, so friendly and helpful and truly made this a memorable vacation. The resort is stunning and the rooms are great. I plan to make this my regular vacation spot. I will be recommending Bouganville to all my friends and family.

Beautiful rooms

Great resort and welcoming environment Great place to relax with friends or read a good book Carlos at the pool bar was fantastic. Great place to get away and enjoy the warm weather. Luxury Bahia is the way to go

Great Resort

The fifth Bahia I've been to. I really enjoy the level of conformity across the brand, you know you're going to get the same experience everywhere. Beach is a little murky so spend your time at the pool.