Very loud & busy but good

Everything was very good but we were surprised how noisy it was everywhere, even the beach, the bar, the ocean,,,we couldn't get away from loud music and just enjoy some quiet no matter where we tried. Best pizza ever!

Great place to stay!!

Not knowing what to expect,we were pleasantly surprised at how nice this resort is.The staff were so helpful and friendly,showing how proud they are to work there.The beach is incredible.The rooms were very clean and certainly no complaint about the food.The variety is such that you can always find something to eat.

Amazing resort

We had a two week stay at the Pestana. The beach is amazing at this resort, workers are very helpful and friendly. Room was great, we had a suite with separate bedroom and sitting area. Plenty of hot water. Food was also great, lots of variety and plentiful. Only downfall would be there is not enough shade for everyone, so you had to be up by 6 to get a palapa. Great deal for your money,

M for mediocre

Recently spent 7 nights at this hotel which was recently purchased by Portuguese and is quite nice with potential improvements re management of buffet ( mass feedings, tables not available, noisy) of pool area( lounges being tagged as mine by placing a towel or shoe on top from 7 am until when people decide to return- maybe a chair on beach as well) of beach area ( no beach chairs because some people double up on chairs by places one set in the mangroves which are shaded and the other set in the [... read more] sun) of the beach towels( they ran out). Overall the food was good, something for everyone. Staff pleasant and attentive. Entertainment every evening which was varied an enjoyable. Beach great. Only 1 pool. No palms on beach.

Not so great!

This was my family's ( 2 adults/2kids)first visit to Cuba. I came prepared with ketchup, peanut butter and jam expecting the worst case scenario about Cuban food and I was thankful I did ,as well as all the snacks I packed. The food was not the greatest (we are not picky eaters) the meat especially ( felt like it was undercooked, the pork was ok) There was no pasta bar which was disappointing and the pasta they did have prepared was terrible. We survived on bread, French fries, toasted ham and [... read more] cheese sandwiches, veggies and limited fruit . I was thankful none of us were sick. The grounds were clean but nothing special . The rooms were pretty standard and clean. The pool area was nice. The beach was the highlight... beautiful sand and crystal blue water. The entertainment was mediocre .. not much going on. The staff was friendly enough. We brought many gifts to give to the workers which they appreciated. However, I did have a couple of workers ask for specific items... which I didn't appreciate... I mean I understand it's a poor country but we tipped and gave several workers gift bags full of various items. All in all our vacation was ok... it was great to get away but I would not recommend this resort or be a return customer.

Absolutely Amazing Vacation

We stayed at Pestana Cayo Coco and had a wonderful experience. The grounds were extremely clean and everything was nearby and convenient. Never too much walking to get around. The staff was very friendly and always eager to help with any request we had. The food was good and loved the fact that we had a pizzeria by the beach which was great. The snack bar being open 24 hours as well as the lobby bar was fantastic. We ate dinner at the 3 restaurants which served good food and the presentati [... read more]on was impressive. I would most definitely recommend this resort and plan on travelling back with my children on our next vacation.

Good value resort for family

We have been to Cuba many times (15+) and would put this resort at the top for the value (cost) and experience you get. Beach is a 10, rooms are 7.5. Some of the best food we have had in Cuba was at this resort - so many choices during the day (pizza, fresh grilled fish, churros by the pool, hotdogs and paninis by the beach and a snack bar that is 24 hrs and the buffet where we often chose the fresh options - chicken, fish, eggs etc.) Drinks were good, lots of slushies and coffee bars. Transfer  [... read more]from airport to resort is 15 min., which is great compared to Cayo Santa Maria where it is 1.5 hrs!! The pool area is small and can be crowded but the beach is huge. The biggest disappointment was the Sunwing reps - they were extremely rude and not helpful. There is a cool market that is a 5 min walk from the resort. I would definitely return.

Excellent resort.

Excellent value for cost. Overall the food was fine for Cuba. Very nice facility, with adequate services. I was impressed with the cleanliness of the resort. Beach was beautiful white sand, excellent for young children. Snorkeling was poor. Although tipping is not mandatory, service was much better with it. Although there is a Preferred Club, the perks are not worthy of the fee. Would recommend against. Checkout on last day was disappointing with no access to towel, nor shower after 1200 when pl [... read more]ane was not actually leaving until 2200.

Met expectations

Quick and easy check in. Clean room, eating area, pool and beach. Enjoyed evening entertainment. Had heard stories of resorts in Cuba running out of beach towels.... not here!!! Lots of choice at buffet, friendly staff. Pizza worth the wait.

Nice resort and FANTASTIC beach!

Grounds well kept and clean. Restaurants had very friendly staff. Food was good. Pool was a great size. Drink selection fantastic. Beach very clean. Water warm and crystal clear. Would love to go back!

Very comfortable resort

We liked that the Pestana was a smaller resort. We were in the 4000 unit which was away from the noise and close to the beach but it still was not a long walk to the buffet. The food was good but the restaurants were basically just a change of scenery. The beach is excellent, clean and we walked the whole length of the beach on a sandbar that was 50 feet from shore. We had cooler weather and rainy first week of March. High winds on beach for 3 days were like walking into a sandblaster. Rooms [... read more] were clean and staff were great

M for mediocre

Recently spent 7 nights at this hotel which was recently purchased by Portuguese and is quite nice with potential improvements re management of buffet ( mass feedings, tables not available, noisy) of pool area( lounges being tagged as mine by placing a towel or shoe on top from 7 am until when people decide to return- maybe a chair on beach as well) of beach area ( no beach chairs because some people double up on chairs by places one set in the mangroves which are shaded and the other set in the [... read more] sun) of the beach towels( they ran out). Overall the food was good, something for everyone. Staff pleasant and attentive. Entertainment every evening which was varied an enjoyable. Beach great. Only 1 pool. No palms on beach.

Just ok

Beautiful beach, delicious drinks, food ok. Long lineups for drinks and food, hard to get a lounger on the beach unless you put out your towel at 7am. Suites were big and had a beautiful ocean view. Lobby very noisy in the evening with entertainment crew yelling on microphone and blasting music. Really lacking in entertainment Would not return.

Nice beach

The property is smaller than other properties that I have been to in Cuba, which makes it easy to find your way around. We were staying on 3rd floor in bungalow 6 and the ocean view room was exactly as advertised. The room was very clean, everything worked fine. The beach and the grounds are beautiful with lots of flowers and a variety of birds can be seen, hummingbirds, mocking birds, pelicans and flamingos. Food is fine as long as you stick to the chicken,pork, rice and beans, they make a grea [... read more]t pork sandwich at grill at lunch time, and always have fresh papaya at breakfast, the a la carte rstaurants are only worth it because you get to eat in relative quiet compared to the cafeteria level noise in the buffet. You can get premium alcohol at most bars upon request. The morning coffee at the lobby bars is great. The staff are lovely people who are very polite and well qualified for the service industry.

Great resort

Very friendly staff, great accommodation, good food, all three; Cuban, Portuges and Italian dinner were great. Nice and relaxing time, we really enjoyed our time at Pestana and there is great chance we will go back.

No surprises

Very friendly resort, smaller than most (a good thing). Room and common areas were spotless. Outstanding beach with no motorized watercraft (also a good thing). A la carte restaurants (we tried the Portuguese and the Cuban ones) weren't worth it.

Ok Hotel

Food was REALLY good (with going in with the attitude of this is Cuba). All meals had flavor. The A La Cartes were really good. The staff was amazing! Always there and ready to assist. Bar staff always willing to help and ready to serve. The washrooms were not 100%. Always needing toilet paper. Rarely had paper towels. There were some that were broken for our entire 7 day visit. The beds were ABSOLUTELY HORRIBLE!!!! It was like we were sleeping on the brick path to our room! HARD! No addit [... read more]ional pillows.

Great resort with amazing beach.

Nice hotel. Beach was amazing. Needs a few more shelters. Rooms were clean and staff pleasant and helpful. Food was ok .... always found something to eat. Didn't make it to the entertainment so can't comment.

Great Vacation

My favorite thing about Cuba is the people. The personality of the people we meet is friendly and welcoming. We are well taken care of and can be as relaxed or active as we want. The resort itself is well layout and the beach is fantastic. We enjoy walking the beach and had lots of room to explore. The food was not that great but the chocolate dessert in the Cuban restaurant was amazing.

Too many stairs for a senior

Thank you but too many stairs for a senior - also my friend got stomic sick on the flight down and was down for 4 days, not a great start by NOBODY fault - anyone know where we could find a place with less stairs