Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(449 Reviews)

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Colombe  - 

Verified Purchaser

It is just an OK ressort.The information wasn't accurate.

The food was terrible, very small buffet, meat not cook right, too mush or not enough. Sheets on bed too small, off all the time.Beach was showing nice big beach and was about 100 feet wide, very small.They told us that the restaurent on beach was open 24 hrs wrong.Shade on beach not nice.Chairs system bad.Tennis good no shade.

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Barbara  - 

Verified Purchaser

Beautiful Resort !

The OCEAN VISTA AZUL is a lovely hotel, the rooms were very clean ! We were in Building #6 so we were just across from the one of the 2 Beaches. The BUFFET Restaurant could use improvement when it comes to TASTE, many dishes were "tasteless" & the food was repetitive. The 3 A LA CARTE RESTOS are the best !! As for the INTERNET @ times it was slow & also if you intend to purchase "minutes " for the INTERNET they sell them @ Reception 60 min for 1 PESO, just beware they will tell you tha [... read more]

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Marylin  - 

Verified Purchaser

Fabulous winter getaway

Beautiful and clean resort that made for a perfect extended weekend getaway. The Ocean Vista Azul was everything we had hoped for. Beautiful resort, clean rooms, polite and gracious staff and outstanding views. The only issue we had was with Air Canada as we were delayed 3 hours due to things that were completely within their control. Obviously delays happen due to unforseeable circumstances, but these were silly personal issues that delayed and impacted our trip. I would think twice about b [... read more]

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Lisac  - 

Verified Purchaser

Culd Have Been So Much Better

Hotel was on the newer side and very very clean. Entertainment was awesome. Food was horrible. I've been to Cuba 13 times and over the few years the food has really improved, with the exception of this place. Food was bland, boring. They ran out of items at the buffet, grill, restaurants etc: Napkins, cheese, spoons etc. Ice cream machine would not work. No towels in the gym .Some of the simple expected things like I listed were not available. They had no fresh fruit for drinks, not even the [... read more]

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Private  - 

Verified Purchaser

Wonderful resort

This resort was wonderful.Rooms modern and clean.Big warm thanks to Raysa our maid who kept room clean and looked after our every need.Especially liked the designs she made on our beds each day with towels,etc.The people of Cuba very loving.Plenty of choices to eat at the buffet in building 8 and at the beach. Ate at the a la carte restaurants for supper.Never went hungry.The water at the beach is a beautiful blue in color and weather so warm,getting up to 28 celsius.Pretty good for January.Ent [... read more]

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BETTY  - 

Verified Purchaser

GREAT FACILITIESexcept for beach access & language barrier

Property was great in all aspects except hallway was not lit - thus VERY dark at night- could not see room # & had difficulty opening the door with key card Beach are was very small & cluttered Could do with some written info in the room re meal times - show times - amenity locations etc The only issue I have is with Air Canada Vacations Flights were poor - delays - poor connections Transfers - arrived in Varadero on schedule - through customs to the bus We sat on the bus waiting for over  [... read more]

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Jeff34  - 

Verified Purchaser

Awesome resort

Ocean vista Azul was such a great experience from start to finish. All the workers and staff were friendly and always there to help us if we had questions. There were 3 staff members in particular that we really enjoyed. Anays in the lobby bar and Ariel and Yosi at the pool bar. Food was pretty good for Cuba and the alacart restaurants were also good. Daily and nightly entertainment was always a blast. All together I’ll definitely go back again next year.

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Ghislaine Clairoux  - 

Verified Purchaser

Good resort

Beautiful clean modern hotel. Food was good for Cuba. Absolutely no night life, no disco. No beach entertainment. Bar at beach always closed.They advertise 7 km continuous beach.. false advertising! No paddle boats or any water sports like the hotel next to it. Entertainment at pool only. Staff hardly spoke English or French. Lobby has the worst service. Personally,I would never go back.. or recommend this hotel.

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Private  - 

Verified Purchaser

Run down resort.

I have been to this resort twice now. My wife and I stayed at this place about 2 years ago (when it was quite new) and we had a wonderful experience. So, we decided to go back again, this time with the whole family and friends. This time, I was not happy with my experience. Just got back a week ago from this resort. The quality of the water on the pools is not the best and smells bad; the jacuzzi has stopped to work 6 months ago (that is according with their own staff), there is no bread for br [... read more]

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Private  - 

Verified Purchaser

Ocean Vista Azul-Good resort

My husband and I were very pleased by our experience staying at Ocean Vista Azul during the Christmas break.The rooms were spacious, and clean. The only complaint was that the sliding doors were not working properly, and hard to close or open. More than one bottle of water left in the fridge per day, per 24 hours would have been best, and was an inconvenience to ask for more everyday. In our personal opinion, the food was good at the buffet, and the restaurants. We also liked the bbq offered [... read more]

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1234  - 

Verified Purchaser

Ocean Vista Azul-Good resort

My husband and I were very pleased by our experience staying at Ocean Vista Azul during the Christmas break.The rooms were spacious, and clean. The only complaint was that the sliding doors were not working properly, and hard to close or open. More than one bottle of water left in the fridge per day, per 24 hours would have been best, and was an inconvenience to ask for more everyday. In our personal opinion, the food was good at the buffet, and the restaurants. We also liked the bbq offered [... read more]

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Private  - 

Verified Purchaser

Very good

All excellent. Staff very helpful. However needs more info on where and how to access facilities such as Gym and needs matsto stop slipping on bathroom floors Xxxxxxxoooooooooooooooooooxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. Oooooooooooooooooooooooooooloooollooo like

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Private  - 

Verified Purchaser

I Love Vista Azul

I rate this hotel 10 out of 10. The food, the room, the facility and the service are absolutely fantastic. We had a great time staying at this hotel for 2 weeks. Very accessible to the bus stop, all the staffs are hard workers and friendly.

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Adrian  - 

Verified Purchaser

Beautiful Resort

Considering this is in Cuba, this is a very modern looking resort. The grounds are beautiful, the pool is great, and the room was spacious and clean. The staff are fantastic. The only 2 minor draw backs; 1 the beds were very hard and 2 the food was bland But there was always something to eat and there was salt on the tables. I would definitely go back and would recommend this hotel to anyone. Just be aware you are not getting Mexican, or even Dominican standards of food options. Overall, [... read more]

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Nats  - 

Verified Purchaser

Great get away

Hotel was spotless. Room was great. A La Carte’s were good. Coffee shop was great. Pools and beach were good. Buffet was good for breakfast. Beach BBQ was great for lunch. Beach buffet was good. Lobby at night was fun. Synchronized swimmers in the evening was fantastic.

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Ginny  - 

Verified Purchaser

Lovely Resort

Everything was excellent, beautiful grounds, pools, rooms. If you are a beach lover, it is a long walk to the sand.The dining was better than most Cuban resorts. The staff were not as friendly and accomidating as we have been used to from our other 16 times in Cuba, and that was our biggest shock/disappointment. This was my first time at this resort and we are pool lovers, so would highly recommend for fellow pool lovers.

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GDeb  - 

Verified Purchaser

Very nice resort!

Beautiful modern hotel.Large,clean rooms.A la carte restaurants were good..did not have to make reservations.Staff was exceptional as always seems to be the case in Cuba.Hotel set in a cliff with a small beach on one side and a larger beach on the other...beach was nice but not as nice as other areas I have been to on Cuba.Had a great beach restaurant that out out a lunch buffet and was open 24 hrs for food.Shows were good especially the water ballet in the pool...they were excellent.My only com [... read more]

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Private  - 

Verified Purchaser

Wonderful resort

We stayed in the main building over the lobby. We had a beautiful ocean view room with a large balcony. It was super clean and beautifully decorated. It exceeded our expectations. The staff were very friendly and accommodating. The restaurants were satisfactory in that we were always able to find something we enjoyed eating. There was a good variety. This resort is good value for what you are paying. I was a little disappointed in the coffee. Cappacinos looked delicious but lacked the full bod [... read more]

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Davnick  - 

Verified Purchaser

Second Visit here....might make it three!

I took my wife for a surprise 4 day trip to celebrate her 50th. In all our years of taking tropical winter holidays (usually twice per winter!) we had never returned to a resort that we had visited in the past. We were very glad we came back here! We previously visited here in March 2016 when the resort was brand new. It does show a lot of wear for three years, but apparently a hurricane will do that! Rooms are still very well maintained, and clean, but there are many shingles missing from the  [... read more]

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Muffin  - 

Verified Purchaser

Trip and booking

Good day this was my 1st TRIP out of the country, with that being said our booking agent Janet was a sheer pleasure to deal with she left no stone unturned which made our trip that much more enjoyable. As far as the resort the entire staff in which i came into contact with were always smiling and eager to help me in any way.,the rooms were very well equipped and spacious. I would not hesitate to return to the ocean villa for a return. THANK YOU ALL FOR A WONDERFUL TRIP!

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