Good to book it!

Hola! I travelled in September to Grand Bahia Principe Aquamarine which is low season and prices were good and occupancy low so I found it not busy. Some observations on some key areas are as follows: Check in/checkout Met with a cool coconut/mint/frozen ice drink. Once in the room, which was the correct high floor pool side view room, they called after about 10 min to make sure everything with it was okay - which was a very nice follow up. Checkout is at a different location than the  [... read more]check in, which is different than the check in, and the process is very smooth and efficient. Room: Was well appointed. Personal items such as soap, shampoo, conditioner, body wash, body lotion, dental kit i.e. toothbrush, and shower cap all provided. Tv is mainly Spanish but has a few English channels including CBS, NBC, ABC, FX, TNT, CNN. Cleanliness and upkeep by the maid was good. Pool and beach: Loungers were abundant and did not have to be reserved with a pool towel like most resorts but this was likely because it was low season. Pool guests seemed to have a great time at the bar and with the music playing. Beach has lots of space for guests. Water and waves I found was a bit stronger than in Cuba or Mexico. Food: Restaurant reservations were easy and could be done via a mobile app with the free wifi. It could also be done via a traditional way of speaking to someone or using a reservation system in the lobby. Restaurants I tried that were all very good were the Limbo (French), MEAT, Maiko (Japanese Tepanyaki). Portofini (Italian) was a bit bland for my taste. Aquamarine Buffet for dinner was good. It was moved from the regular buffet restaurant location to a different venue in part to low season. Sports Bar at Ambar, which you have access to, is a great place before or after dinner before evening entertainment. Entertainment is standard to other resorts with evening shows at a theatre venue. The additional surprise was the even better entertainment in the hotel lobby at night. All in all this was a great resort that I found was constantly being maintained around the property. I would recommend it if you are considering it!

Fantastic Resort!

Absolutely beautiful ! Fantastic service, excellent food. It was great to be able to use all of the hotels in the complex. Entertainment team was awesome. We are already looking at dates book it again ! We cannot wait to go back !!

Beautiful esthetically but everything else was not what we signed up for

The location the hotel was beautiful but the place was way too big that you had to trolly it everywhere and trolly service stopes at certain hours for certain hotels. We invited friends to spend the day verbal confirmation was given over phone upon arrival to front desk they said no it's against hotel policy. We had to leave resort to see our friend. Food. Smh for this reason alone i will not be visiting. Bland and tasteless. I don't know who gave them those 5 stars but they need take it  [... read more]down to 3🤷🏾‍♀️

Pretty good

Too far from the beach, lots of seaweed, too many people selling things- very annoying. Pool and pool bar closes too early 6pm. Good food, nice rooms. Would recommend if you get a good price on the vacation.

Not as good as it once was

To make it as brief as I can. I have been to the Bahia Principe resort in Punta Cana 7 times. The last time was 5 years ago. I realize a lot has changed with the addition of Ambar & Fantasia but the Aquamarine (previously green) has gone down hill in some ways. We had a lot of issues with our room. The lock was broken (the chain) our shower had a slow drain and it was gross the way the water built up from the shower. Our air conditioner didn’t work very well (compared to our friends down the h [... read more]all) they stuck us facing another resort. I had emailed them 3 weeks before we were arriving. I requested dinner reservations (which we received) so that was great. The food was Good as it ever was. The new sports bar was awesome. I also requested a adjoining room with our friends who were celebrating their honeymoon. I reminded them of this several occasions and couldn’t help that because they are a same sex couple it wasn’t acknowledged by them. I celebrated my birthday and wedding anniversary and they acknowledged both. Sign on the door, bath tub filled with rose petals but the problem is the tub leaked out the water so that didn’t work out. The thought was nice. At one time they went beyond and now it appears like they’re trying to promote people to pay to upgrade. Which since I had been there so many times we should have in my opinion been upgraded. 2 males I met were upgraded first time there ever.... there was no appreciation that we went back and took friends. The main pool was dirty. Not once did I smell chlorine. I own a pool, you can smell chlorine. I had issues with that. Black stuff builds up all around the perimeter of the pool. They scrub some of It off but not all. Our bartender Andres was amazing. The people working at the pool bar especially the ones walking around were fantastic I loved them! I went to the beach once. Usually I love the beach but it felt dirty. There is a smell of sewage wafting in the air in different spots of the resort. That didn’t set well with me. In the end we had a good Time despite everything. entertainment team was amazing! Pool games were so much fun (when they decided to follow the schedule) Overall I decided that I’ll be taking my business elsewhere. There’s far better resorts.

Incredible Resort!

The time spent there was amazing! Everyone who worked there was so friendly and welcoming! Would definitely go back again! The services were of great quality and the environment was always at its best!

Fantastic time!

This hotel and the surrounding hotels are amazing. The service was great and there was lots to see and do. You can go to other hotel resorts as their buffets were fantastic! Book your dinner reservations ahead of time as it’s difficult to get.

Disappointed

The hotel and grounds are very nice, the complex itself is extremely large. We went here has a gift from our children to celebrate our 33rd Anniversary and was disappointed in the service and food. 1st of all the buffet was all outside and exposed to heat and birds, I experienced this twice before and both times I was very sick and never again would I go through that again, so we explored around and found an indoor a/c Buffett but we were not allowed in because it was part of the Amber section [... read more], so we spoke to front desk and only way we could eat in the a/c buffets was to stay in that section so we had to upgrade our room which we did costing us another 384.00, the service and food in that section was very good and we enjoyed it much better. Another point I would like to share is the beds....hard has a rock, I have back issues and let’s just say it was a joy to get back in my soft comfy bed Watch out for the times share we were mislead about the free bits and lost 2 1/2 hours of our time to this...I should of been smarter but I lost that battle...oh well learned my lesson

Fantastic Resort

Grand Bahia Principe Aquamarine and the entire Bahia Compound is absolutely great. The staff are very friendly and accommodating. It's one of the cleanest resort I've ever been to. The restaurants are great with different menus to accommodate everyone. We will definitely be going back to this resort again!

Amazing

Food was great , people were friendly. Had an amazing time Pool was clean beach was nice. Great service. Entertainment was fun. Helpful staff , overall we had a very good time and would do it again

Good resort

The resort is huge first off and divided in a strange way as some sections are not accessible to even those who stay in the adults only section.....not my first visit there and should have known that but I did not like it. Rooms and grounds are good....and so is good and drinks but nothing exceptional. Issues with people with allergies with cross contamination. 75 per cent do not speak English and communication is difficult. I understand I am visiting their country but it does affect communicat [... read more]ion and service. Overall ok maybe a 4 but too far between restaurants and other amenities. People very kind so for the price ok.

Excellent quality vacations

The property is well maintained and the service is top number 1. Food was amazing because you have the opportunity to have a different restaurant every night. People are very helpful and always try to stay pleasant. We will definitely go back.

Amazing resort!

I really liked the hotel. It was 7 pleasant days. I just did not like the excess of seaweed in the sea, it made me uncomfortable. The service with rare exceptions, was great. The room was the best that I have ever stayed in. All areas of the resort are well cleaned and the gardens are very well maintained.

Terrific staff and service

I stayed at Amber resort, actually transferred there from aquamarine. I found aquamarine to be better suited for the young 20’s vacationers and I wanted something quieter. Amber was awesome! Staff were amazing, friendly, and very accommodating! I felt very safe and worry free!

Good time

I loved the fact that it was an adults only resort. Pool bar was fun. Well maintained grounds. Maintenance and cleaning done daily and nightly. Room was very nice. Staff were friendly. Food was great as well. Entertainment crew were super fun and enthusiastic.

Beautiful resort

The resort seemed new and was very clean. One of the better resorts I have been to in the Dominican. We stayed on the ground level but it was not too noisy. Would definitely be visiting again in the future.

Grand Bahia principe aquamarine

The rooms were stunning but unfortunately they don’t tell you what your view is till you get there and we were facing the staff area so it was loud with trucks and yelling. I still had a great time the pool staff and the aquamarine lobby staff was very patient and nice except one bartender talked poorly of my boyfriend because he couldn’t speak Spanish but I understood and so did the Spanish couple beside me. The sports bar staff expected tips and weren’t grateful if you did tip. If you w [... read more]ant to keep to yourself it’s a great resort great view and pool but don’t expect to be friends with the workers. Also the beach is not adults only so that was disappointing when you paid for an adults only resort. 3/5 stars

Unforgettable

Al a carte restaurants were amazing, some of the best food I've ever had in my life. Very welcoming environment and great atmosphere. Buffet food was repetitive but the staff was very good at changing spices and creating traditional dishes according to the cuisine theme of the night. Overall a little crowed but that was expected because it is a HUGE resort. Busy beaches, lots of coral and seaweed on the beach and floating in the water; although the staff is very good dealing with it by constantl [... read more]y raking it up and shovelling it into a truck. Again, my boyfriend and I had a great time, we will definitely be going back to the Aquamarine but we also really want to check out the Ambar!!!

Above average resort

The grounds were kept in immaculate shape. Pool area clean. Buffet restaurant great staff, food above average, very clean. Customer service staff, hit and miss. WiFi difficult to connect to. Beach area very nice, but first time in 15 years that we have been going to this resort had a lot of seaweed. Resort is becoming restrictive as to how to move around to different locations. Not interested in recognizing repeat customers unless you book directly with them.

The Bahai Principe Aquamarine, Punta Cana

Everything was great, the food and the hotel, the staff was very helpful when asked. Drinks were good and all the Al a cartes were excellent. Getting to the beach you had to take a choo choo which wasn't usually a problem there was a lot cartes but sometimes they would get tied up and had to wait for 10 minutes or more.