Water problems

I would like to comment on the water problems we had at the Playabachata, first two nights we had no cold water, none. On the third day we had no hot water, these are basic essentials e need to survive, we couldn't shower after travelling all day, it really put a damper on things. I would definetly think twice before booking this hotel again.

Need improvement otherwise good

Best beach. Food not bad. Rooms were good and clean. Washroom needs improvement. All the programs are extremely good. Waiters and bartenders are friendly. Extrusion are high priced. Overall the place is good

Very good resort

The hotel overall is a very good, clean rooms, great food, sanitation every where. The only problems was that the bad wether, until noon rain on and off with strong wind, high waves and cool water (for older people) until 3 day prior returning home (beautiful wether) sun rise and sets behind your back, everything is so green because the rain does the trick We just got unlucky this time or perhaps winter time. I and others guests did not smell the ocean of ion and salt! Our category in hote [... read more]l did not service international drinks (I do not care anyway) Can eat at 2 main restaurants and 2 other in your swim suits. Many people like the beach and are from all around the world, Russia, Poland, Germany, Austria, USA Canada etc. I recommend spring and fall time!

Great travel Agent

We just give Jack some parameters that we are looking for and he delivers. The Playabachata was an amazing hotel for a family resort. Foodxwaszamazing and the staff were very attentive. We will be going back soon.

Huge disappointment!!

Being our 3rd time to this resort we were both excited and looking forward to it. Our room was awesome! However, we felt as though we were forgotten because the resort was packed with locals and couldn’t believe how loud and rude they were. We couldn’t get near the pool area all week and seen dirty diapers laying around the pool area among other things. The food wasn’t the greatest. We did make the best of it though but we won’t be going there again ☹️