Allegro Playacar: Great resort.

This resort is very clean: nicely laid out..grounds and buildings, recently renovated, very good food and liquor served up by a kind, caring and knowledgeable staff. It's location close to town is a plus. The beach is superb. I decided to attend a time share promotion connected to the hotel. This was entirely my decision, and I was fully aware or what was involved...no purchase made. I would highly recommend this hotel for all the reasons mentioned above. Mike Brady

Barcelo Bavaro Palace: Very Nice Resort

We loved everything there. It is very clean resort. Very big too. A lot of activities in the pool and on the beach. Most of the food was good. But the people who working there are not welcoming as other countries.

Barcelo Bavaro Palace: Amazing Resort

The resort is really nice, clean, big and got a lot of activities. Location and weather were amazing. The beach was very clean and they had a lot of activities on it. Just I will recommend to have more varaity of food for the open buffet.

Occidental Caribe: Good Resort

Very clean. Staff is not very amicable... and they like to enforce all of the little anoying rules. Also, no free internet anywhere during the day... you have to pay 12$ us for 12 hours... WOW. Was also very hard to get the mini fridge filled correctly everyday (always missing something).

Barcelo Bavaro Palace: Good but needs work

This was our third consecutive year returning to the Barcelo Palace Deluxe. The location beach and weather was fantastic. The past two years we stayed in the Beach Front Jr. Suits as club premium guests and were very happy. This year my wife really wanted a tub in room so we splurged on the Beach Front Master Suit which comes with a living room area tub in and tub out. Upon arrival (2:30) we were checked in and had to wait for our room which we got into at 5:30. We arrived to our room to find no [... read more] inside tub. (I know, first world issues) I called to the club premium desk and was bounced around from desk to desk for literally an hour. I finally found someone who said they would have a manager call me back shortly. We carried on with our evening. A few hours later I spoke with the manager who was also the gentleman who checked us in the previous year (Elvis) I explained the room issue and mentioned that we were third time around guests and it was a tenth anniversary trip,he seemed understanding and said he would call back with a solution before nights end. We received no response and called several times to no avail. We also brought the issue up to our Transat rep who said "best to move on and not waste time". Which we did. We decided to forget about it and not invest any more time into it. We loved our beach time and the resort is very beautiful and well kept. Service staff are friendly. The alacarte restaurants (excluding the French) suck.. sorry they do. They are tired poor service forget about you, bring half orders etc.. We don't complain much and it may not sound like it but we roll with the punches. (And still tip well) we don't make a big deal over missed soups or wrong drinks. We actually had more fun this trip than the previous two, but that was not due to the hotel doing their part. Long story short.. the shows haven't changed the entertainment hasn't changed the menu's haven't changed. The hotel messed up our booking and had many opportunities to turn a bad situation into a positive situation for returning guests on a special occasion. But they didn't not did Transat. Would love to return to Bavaro beach but it won't be with Barcelo :(

Allegro Cozumel: Nice Relaxing Vacation

We enjoyed our week at the Allegro Cozumel, the grounds were well maintained and kept clean. The maids did a great job, the room was always clean and the fridge was always restocked. The food was good for an all inclusive, I found the oriental alacarte was the best out of the 3. The staff were excellent, they were all friendly and helpful.

Occidental Punta Cana: Great Value for a 4 star

Everything was very nice at this resort. Rooms are recently renovated and quite spacious. Bed quite comfortable. Only negative is that a few days we had no hot water for a shower at 5pm. The beach is beautiful with white talcum powder sand. No snorkelling and NO palpas for those who need shade. The food decent with a lot of variety. The ala cartes are hit and miss as always. We would definitely consider returning to this resort.

Occidental Tamarindo: First time, not last time

We thoroughly enjoyed our time at this lovely resort. The grounds were very well kept, the iguanas were very interesting to watch. The food was quite good, lots of variety and well prepared. The rooms were very clean. Tararindo is a little bit out of the way when you go to do an excursion, ~1 hour to get to Liberia where you meet up with the other part of the group. A "full day" excursion can translate to 16 hours but the country is so beautiful I really did not mind.

Barcelo Huatulco: Repeat....little disappointed this time.

Hotel greeting & check in great, fast & efficient. However did not room type we requested, had to go back to reception, just a pain, not what you want to do when you arrive. We did get a room change, thanks to Cosetta. No free internet unless you were a premium guest. Kind of felt second rate, had paid for deluxe, but it meant nothing. Same with drinks. Food at buffet was not hot, lukewarm at best & sometimes cold. We did notice hotter food our last night. Only went to Italian restauran [... read more]t, had to line up each day to book the restaurants at 9 AM. Unless you premium, you could book anytime. Pool good, lots of chairs & could usually find some shade. Beach, very nice, lots of chairs & palapas. Water very rough, black flag one day. Ok resort, but will not be returning, previous visit we did not feel second rate, but we sure did this time.

Barcelo Bavaro Palace: More than expected!!

Golf coarse was in great shape!!Hotel staff was more then helpful in every way. The room was very spacious and clean. The view was excellent. Staff stopped in every night to make sure nothing was required for an excellent night. The grounds were very clean . Overall a must return is in order!! Golfing was great but cart rentals were expensive 75$US. Once again I would like to thank all barcelo bavero palace staff for a very much needed fabulous vacation!! Thank you

Occidental Caribe: Good Resort

Rooms need to be updated but were clean. Bed was fine..only complaint...maids have to have checklists..almost every day we had to ask for something..towels,soap, minifridge. We found all staff friendly..no complaints.. Food ..ok..you wont go hungry..just more variety needed. Bars..awesome..

Occidental Cozumel: Not a 4+ Star - Needs improvement on the food.

The Occidental Cozumel is a very lush and beautiful resort. The grounds and rooms were beautiful. My husband and I upgraded to the Royal Rooms before our arrival, and the room was excellent with comfortable beds. However, the food in the buffet could be greatly improved.The a la carte restaurants were fine, however, nothing was outstanding. As this resort has been taken over by the Barcelo Group, the Occidental Cozumel should communicate with the Barcelo in the Mayan on how to improve the select [... read more]ion and quality of food offered. In my opinion, it should not be rated a 4+ Star, as the food needs some major improvements.

Occidental Caribe: Beautiful Resort

This resort was amazing ! Wasnt too big and wasnt crowded. Had lots to do. If you wanted a quiet pool they had it and at the other pool had games and events and a pool bar. They also had a pool for kids as well . Beach wasnt too far. Drink were not waterdown and bathrooms were clean . Room service was great and rooms were super clean with a coffee maker :). I do tho have one complaint which is the service at the buffet! food was great but the service to get coffee in the morning was lacking badl [... read more]y!! i didnt tip cus there wasnt no one to tip also No decaf coffee :(. I will be coming back to this just bring my own decaf coffee lol. :)

Palma Real: Good resort, walking distance to the city

Hotel rooms are very nice and clean, food is not much selection, pools are great, many people come back here multiple times, beach is just across the street and very nice. The best thing about this resort is that it’s walking distance to any bar or shopping. The most negative experience was when the resort run out of beer for two days.

Royal Hideaway Playacar: Good Low Key Hideaway

If you’re looking for noise, activity and action, this is NOT the resort for you. We wanted a quiet, laid back and classier retreat for a few days, and this was a good choice. Strong points are the food, beach and rooms. Weak points are inconsistent service, limited food and alcohol choices and price. Overall, this is well worth a try, but it needs some improvement to really justify its five star rating.

Barcelo Maya Grand Resort: True 5 star

This was our 5th trip to this resort and it didn't let us down. It is a gorgeous resort with amazing attention to detail. No concerns and as usual we had a great time. Of all the resorts we have been at in the mayan' this one is our favourite.

Royal Hideaway Playacar: Royal Hideaway

Hotel was great. Unfortunately, although we requested a specific room a year ago, and on several other occasions, we did not receive it. Overall, everything was great, except a glitch in the booking of a private transfer.

Barcelo Maya Colonial: Good value, great resort

This is still a great resort with lots of activities, especially for families with children. There are a lot of pool and ocean choices for loungers and several water parks for kids. Snorkelling here is still one of the best spots we have found in the Mayan Riviera with lots of fish, turtles and the occasional stingray. The staff are wonderful and bend over backwards for you, they work for very little pay so perhaps think about tipping them. A dollar means a lot more to them than us. The food  [... read more]was good, fresh, and lots of variety, especially good in the a-la-cartes. We enjoyed the large area of the resort, since we like to walk a lot.(this may be a drawback for some, although there are buses to ferry people around the resort. We also enjoyed the mini-golf course, lots of fun. The only real drawback we found was that the bed sheets were polyester, so they did not breath well and were very sweaty for sleeping.

Occidental Caribe: GREAT RESORT!

This resort was great. Check in was great; Carlos was amazing. Resort was very clean and our room was clean and fantastic view of ocean. Enjoyed Japanese restaurant, chef was very entertaining. Buffet was good; but very repetitive. Entertainment in evenings was so so..... and music during day could be more selective, not all Spanish. Pool party with foam was fun. Beach was great but if your not a good swimmer waves were very dangerous... red flags most of the time... Would definitely retu [... read more]rn to this resort at same deal we had.

Occidental Punta Cana: Beautiful resort

We had a great experience! Hotel was very clean, very friendly staff, our room was clean, bright and spacious!! Food was great. Lots of selection of restaurants, something for everyone!! Beach was beautiful! The vendors didn't bother you too much. If you said no, they walked on! Pool was clean too!! Had a great week!! Would highly recommend!