Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Senior  - 

Verified Purchaser

Riu Reggae: Very good

Staff were awesome from Reception to waiting staff. Down point room was not cleaned twice. Had to call to be done. Did not like beach as feet sink into sand too deep for me to enjoy the ocean. Could have been more variety in the choice of food.

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Pamela  - 

Verified Purchaser

Riu Santa Fe: Great View

This is huge property but very well maintained. All ages would enjoy this hotel. The food was some of the best I have had. The staff does their best to make your stay a great one. I would go back in a heartbeat.

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Nastaran Shirazi  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing vacation

Grounds were so tidy and resort employees were always willing to help. We felt so welcomed at the riu palace paradise island and we will be back. The food was also delicious and lots of options to choose from.

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Ashley  - 

Verified Purchaser

Riu Republica: Rui Republica

Had an amazing vacation at the Riu Republica. Would recommend this resort to friends and family. Great balance between partying and relaxing. Beach was incredible as well as the service. We can’t wait to go back next year

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: AMAZING STAY!

Went here for my honeymoon and the resort was amazing! Great staff, clean, yummy food, beautiful beach and pools. Would highly recommend to anyone looking for a relaxing vacation! We will definitely be back here

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Very little to complain about

Let me start by saying this was my first time in Mexico and im very glad I chose this resort. The hotel itself is gorgeous, very modern, our room was nice and spacious, it was very clean, we never felt unsafe and the food was very good. My favorite was the buffet because it had a little bit of everything. Second favorite place to eat was pepe's, the bar b q was perfect when you want a quick bite by the pool. Only bad thing I really could say is this resort is not really wheelchair accessible.  [... read more]

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Jeeteee  - 

Verified Purchaser

Riu Playa Blanca: Great resort

I wouldnt call it a 5 star but I would still recommend a week there if youve never been to panama... as well as a week in Panama city. I added this sentence to get to 200 words. It still wasn't enough.

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Fra17  - 

Verified Purchaser

Riu Palace Paradise Island: Great trip!

Thanks to Candice Anger for all her help with our Bahamas trip! The Riu was a great hotel, all inclusive, the food, beach, pool and resort does not disappoint! I would definitely recommend for a four day getaway!

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Private  - 

Verified Purchaser

Riu Republica: Good place for young people

We had a good time here, but it’s a party resort. You can find a quiet side too if you want to relax, the beach is amazing but a little bit wild. Food was okay, you can find something to eat. I’m Not sure I’d come back since I like the previous hotel we used more so probably I’ll use those hotels in the future.

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Sherbear133  - 

Verified Purchaser

Riu Bambu: Rui Bambu

I was so excited by going by pictures of this beautiful staircase that i was told was there. To find out the place has been totally remolded days looking for this staircase and no longer there. And even the people working there said they dont like the new model. The food was same everyday and brought out for days old and not fresh. The intertainment was horrible. And some staff were getting people to sign and lie on a petiton saykng there pink party and white party they had was good. But no one  [... read more]

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Irish ☘️  - 

Verified Purchaser

Riu Bambu: Very nice resort

The resort is laid out well and has lots of eating areas. Only thing that was bad was swim up bar close to the front. There is not supposed to be children in swim up bar area. Place was packed and kids splashing water in your drink. No signs up to tell no kids either. An announcement was made but no one listened. The entertainment at night was non existent and terrible lol. They had the entertainers going around getting people to sign petition saying it was good. Then they would take your drink  [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Nice resort

Hotel is okay. Staff need to know more English for proper communication as this is a tourist location. Not a 5 star as indicated. Facility is clean. Food is good only for those who eats everything and does not have restrictions.

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Private  - 

Verified Purchaser

Riu Palace Baja California: UNBELIEVABLE!!

Amazing resort. Loved the infinity pool and the view beyond. Buffet was great. So much to choose from, but the taco bar at lunch was the best.Staff is amazing! My cup runneth over, Lol. Entertainment staff made it so fun. Can't wait to go back.

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Private  - 

Verified Purchaser

Riu Montego Bay: The beauty of the people

I was able to visit the Riu in Montego Jamaica along with my family in May 2019. We arrived mid afternoon with a welcoming smile from sunswing staff and she was able to guide us to the front desk to check in right away. Then a kind gentleman took our languages and walked us to our rooms, on our walk he asked us our name, where we from, is it our first here and so on. He didn’t have to do that but he did and with a honest and sincere happy attitude. Until u experience such service u wouldn’t  [... read more]

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Dee2  - 

Verified Purchaser

Riu Guanacaste: Would not go back

I was truly disappointed in the resort and in sunwing We booked more than four months out asked for a room close to the elevators as I just had surgery and was put on the fourth floor room 4019 facing the trees so no view and half way between both elevators Grounds where kept up beautifully Rooms where clean but nothing over the top Food well I can say was just ok There was no place to get a snack inbetween meals Any music that was played was always so loud and there was very little day [... read more]

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Lori  - 

Verified Purchaser

Riu Guanacaste: Not a 5 star at all

Everything about this resort was average or below. Food you could live on it but that was all. There was 3 or 4 hotel staff that was really good..the rest of them never smiled or said really anything. The entertainment staff was non existent and the nightly show where pathetic. I have stayed at 3 other Rui and enjoyed them very much. I was looking so forward to Costa Rica and this hotel never even came close to a 4 star. I will probably never go to another Rui because of this hotel

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Victoria29  - 

Verified Purchaser

Riu Santa Fe: Great time at Riu Santa Fe!

My boyfriend and I just came back from a 7 day stay at Riu Santa Fe and we had an amazing time. Check in was smooth and our room was beautiful, clean and up to date. The service at the resort was always good, staff was great. Everyone was always very attentive, helpful and polite. The themed pool parties were lots of fun! Entertainment made sure there was always something to do on the resort. The gym was always clean and it was quite spacious too, plenty of machines to chose from. My favourite p [... read more]

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Romina  - 

Verified Purchaser

Riu Vallarta: Fantastic Time at Riu

For my first trip out of the country, I was amazed by the food, service, room and the city itself. We were greeted kindly always and felt as if we were at home. I miss my trip and am planning to go back.

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Hogiewolf  - 

Verified Purchaser

Riu Palace Costa Mujeres: Beautiful Resort

Just returned on May 26, 2018. This was our 8th Mdxico vacation. The Riu Palace was by far the most luxurious resort.. The staff was very, very friendly. Food was amazing at a la cartes & the buffet.. Our room was very clean and spacious. We still can't explain the bath tub in the middle but??? Our only complaint was with the room balcony. We faced the sister Dunemar resort. The noise from the mechanical rooms made it impossible to sit outside. If we went again we would be looking for a room i [... read more]

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Maria  - 

Verified Purchaser

Riu Reggae: Favolous Resort

We been going to different Carribean resort, at Punta Cana, Mexico, to try other country, we choose Jamaica. Debating which resort we are going to stay, we end up choosing Riu to experience this hotel also. This is our first time in this hotel, so glad that we choose the RIGHT one! Beautiful views, very clean, and the people, yaamann! So nice. You tip them or not they take care of you and everybody with warm welcome and really nice people to be with, cool as they say. Entertainment is favolous t [... read more]

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