Costa Club Punta Arena: Great place for relaxing

The place is great and has a different feel than those big chain hotels around it. It feels local, friendlier and more genuine. The resort has the right amount of amenities so that you don't feel trapped in there - you feel inclined to both enjoy the resort and the city. The food was amazing and plenty. It has a great array of buses right outside if you feel adventurous, or you can have a nice walk to the Malecón boardwalk. I loved that they had a adult pool away from the kids for when [... read more] we just want to relax. They have WiFi throughout the resort, but it was really unreliable in our room, probably because we were next to the pool and restaurant, so it was a large traffic of users most of the time.

Riu Flamingos: An over-stated 5-star

All of the service persons were wonderful, perhaps except for one waitress. Customer service people were very helpful, on anything you need which goes for the medical attention we unfortunately needed as well. Food was adequate with all the basics. A la carte restaurants were about the same as the buffets. Don't expect high end foods. Asian restaurant was poor. They should give that up. Building is old as is the interior, rooms are small, pools are small but are family oriented. Beach is f [... read more]ine but not suitable for swimming. Good nightly entertainment. On balance of all attributes, The Riu Jalisco is to me a strong 3.5 or a weak 4.0. If priced accordingly, I would be happy.

Friendly Fun Vallarta: Wonderful Time!

Hotel is very nice, very clean and tidy. Staff are super friendly always going the extra mile to accommodate your requests. Food was a little repetitive but you could always find something to eat. The wait staff was always on the go with the drinks to the 3 pools, hot tubs and beach area. Grounds were beautiful including the banana trees! Always something to do - zumba classes, water aerobics, mechanical bull rides, kayak lessons, Spanish lessons, etc. The resident peacocks were always a t [... read more]reat.

Friendly Fun Vallarta: Amazing Resort

Hotel is very nice "rustic", very clean and tidy. Staff are super friendly always going the extra mile to accommodate your requests. Food was a little repetitive but you could always find something to satisfy. The wait staff was always on the go with the drinks to the pools and beach area. Grounds were beautiful including the banana trees! Always something to do - zumba classes, water aerobics, mechanical bull rides, kayak lessons, Spanish lessons - always something.

Melia Puerto Vallarta: Decent hotel, good staff

We recently returned from a stay at the Melia PV. We had an upgraded room (Ocean front) which was excellent. The beds were very comfortable, and it was extremely quiet. It had probably been renovated as there was no sign of it being dated at all. The buffet was fairly good. the selection was very limited, but what was offered was very tasty. It wasn't the usual bland, buffet food, but had nice flavor, use of herbs and spices, etc. There were simple things missing like jam, cheese for b [... read more]reakfast, but we always found something good to eat. We only ate at the lunch restaurant twice: they had great selection and a really good pizza selection (fresh and lovely crust). The staff were very helpful for the most part and we had no issues. The bar tenders at the lobby bar were very friendly and the staff providing service around the pool were quick and courteous. The clientele was extensively families with young kids, as it has a kids club. Made it fairly 'screamy' at the pool. The other half seemed to be fairly senior. We saw very few people in our age range (early 50's) and English. This hotel is in the Marina zone and very handy to shopping. You can pick up a city bus just outside the hotel. The buses are frequent but bring your ear plugs as they are very noisy! Beaches in PV are okay but no one really swims in the ocean as it apparently has a lot of under tows.

Grand Decameron Complex Bucerias Trademark: Completely satisfied

Every area of resort was easily accessible, the layout was set up nicely lots of pools to swim in as well as the ocean. Food was great and always available when hungry, and the drinks plentiful. Will be going again next year, and it is a short ride from the airport. Servers where also very friendly and easy to get alone with.

Tropicana Hotel: The best in Ole town

We have been going there 7 years. We got married there in 2013. Great time. Always updatin and new tvs and palapas. Central to the romantic zone. Oldest hotels have the best beach. Great restaurants around. Venicicular close by.

Hyatt Ziva Puerto Vallarta: Great Resort!

From the hotel room, grounds and the wonderful people, we had an amazing time. The beach was private where drinks were served all day. The Breeze Restaurant was by far the best restaurant on the resort, serving breakfast, lunch and dinner by the oceon. The malacon is a five minute cab ride costing only 70 pesos, which is a must see.. Can't wait too return..

Grand Decameron Complex Bucerias Trademark: Wonderful resort!

This hotel is very homey with very friendly staff. The rooms are clean. With the adult pool you have the choice of kids or no kids. There are 2 buffets and 5 restaurants for dinners and 3 buffets and 2 snack bars for lunch.

Grand Decameron Complex Bucerias Trademark: Excellent as always!

This was not our first visit to the RDC and as always we were not disappointed. The grounds and facility were impressively kept, always clean. We were travelling with 2 children and needed extra drawers in our room. We asked for an extra dresser and it was delivered within hours. The staff are always friendly and willing to go the extra mile. I forgot my beach towel in the buffet restaurant one morning (big no no!) I went back that night to see if they had it and was disappointed that the [... read more]y did not. But the next morning when we were there for breakfast the hostess appeared at our table with my towel! Super happy that they found it as I didn't want to pay the fee to replace it and super impressed that they recoginized me. Food and drinks were good, there is something for everyone. This was our first time travelling with our two grandchildren 8 & 10 years old and they had a fabulous time. The RDC is definitely the place to take kids! We will return again!

Delfin Beach Resort Puerto Vallarta: Great place!

My sister and I spent a week in San Marino Hotel in early March. We had a fantastic time. This resort has it all for travelers who are looking for an authentic, personable experience. The staff is great! Very knowledgeable, friendly and helpful. We made a lot of friends. And that goes to all positions starting with the Reception desk, the Security guys, the bell boys, the housekeeping, the servers and the cooks. There were daily fun activities organized around the pool, but we didn't have a  [... read more]chance to participate. The room we got was renovated, bright and airy. The bathroom was ok, but it would benefit from renovation. The hotel is committed to renovations, and they do a good job making it look seamless for the visitors. The beds were firm, but not uncomfortable. There was always plenty of hot water. The beach lounge area was cleaned daily and chairs and loungers setup at around 9 am available for use until 6 pm. With the days getting longer and nice weather, it would have been nice to have a use of the chairs longer than that. But it didn't stop us from enjoying the beach front. One of us being vegetarians, we had a bit of a challenge to navigate the buffet. Once again, the servers were knowledgeable about the dishes and guided us through the selection. On a few occasions when there was not much selection of non-meat dishes, they offered us an alternative, like pasta or beans. The breakfast was our favorite meal, but lunch and dinners had always a selection of fresh greens, great variety of salads and Mexican dishes. Various preparations of fish were available for each lunch and dinner and they were delicious. Pork, chicken and beef dishes and various sides were quite versatile as well. Drinks were good, both beer (light and dark) and cocktails. We didn't try the wine. I would stay again and recommend this hotel to my friends.

Fiesta Americana Puerto Vallarta: Fabulous resort

Fiesta Americana is an amazing resort..friendliest staff, great restaurants, spotless resort..pool was warm and wonderful..we will be back next year for another 2 weeks.. Have been to many resorts and Fiesta tops all..

Sunset Plaza Beach Resort & Spa: Enjoyed this property

This was a great time and experience at this resort, ordering from a menu and not picking from a buffet lineup was excellent. The staff at this place could not do enough for you to make sure your stay was close to perfection. The chefs and dining staff would go out of there way to have everything prepared just the way you liked it. I would go back in a second,be sure to try the crab cakes on the lunch menu.....to die for!!! Would recommend.

Sunset Plaza Beach Resort & Spa: Great service and holiday at sunset plaza resort and spa Puerto Vallarta

Thanks to our rep at trip central we were able to have a great vacation. Service was always with a smile. Key is the location of the resort 15 minutes from the airport, boardwalk and all amenities just across the street. Check in and checkout was a a breeze. The food was great, they will do their best to meet all your needs. Top quality drinks. The resort is not overly large and never felt like crowds of people very relaxing, the pools are heated which is great because it does cool down  [... read more]at night, and I have been at resorts where the pool is too cold to swim in. The service around the pool was great. All rooms have ocean view. Entertainment was above average " no Michael Jackson" lol The beach is not the best, very rocky in parts for walking, they do put chairs out, no loungers so if you are a beach person you may have to rethink. I had a fabulous time and would return.

Canto Del Sol: Great Resort

We had a great 14 day stay at this resort. Met many people, who have been coming here for 14+ years.The food was excellent and the serves wonderful. Staff are really friendly and treated us like family. Grounds and pools are well kept and the rooms are clean and airy. Looking forward to a return visit.

Hyatt Ziva Puerto Vallarta: Was fabulous

Was the best "all inclusive" ever The employees made you feel special, and the food was beyond my expectations! Will definitely go back to this resort. At no time did it feel unsafe, and no wristbands was another bonus. The rooms were very spacious.

Villa del Palmar Beach Resort: above amazing

this hotel was amazing. It is a smaller resort which is just what we were looking for. we have stayed here many times and just love it. the staff is friendly and beyond helpful and kind. you become a small family and only meet friends. there is a quiet pool or a family pool, which ever your heart desires. Lots to do and the resturants have much to choose from, you will not be disappointed. Just sit back and relax on the beach and enjoy the view, which often includes dolphins and whales. Say good [... read more] bye to the day with the beautiful sunsets each night.

Decameron Los Cocos Guayabitos Ramada: Los Cocos

Second time at Los Cocos. Love the staff, food is good, rooms fine all that. There are a few things that could be addressed that might improve the experience. 1. Enforce no smoking zones. 2. Fix La Bamba Restaurant sign up procedure. People line up to sign up for seating a then a certain group (won't mention which group) of people feel the line up means nothing and butt in to the front of the line and then call their friends up to do the same. With only one a la carte restaurant this means pe [... read more]ople who have waited get shut out because of those who have butted into line. 3. Move the wrecked boat that has been on the beach right in front of the beach club property in Los Ayala-EYESORE. 4. Improve wifi. Not the end of the world but it wouldn't take much to improve it.

Sunset Plaza Beach Resort & Spa: Better Each Time

This was our 4th visit to Sunset Plaza. The 2 of us stayed from Feb 20 - 27th. It truly was like 'coming back home'. Javier met us at the front door with smiles, calling us by name and welcoming us back. I hope the Resort owners really understand that the Sunset is so popular due in a large part because of the staff. Prior to leaving for our vacation I emailed the resort with some specific room requests....everything was exactly as I requested on arrival. Javier runs a tight ship without you eve [... read more]r seeing what's going on behind the scenes. He is one of the kindness and most genuine people I have ever met!!! If you want a party resort or a place for kids to have a big pool with slides etc, this isn't the resort for you. Although I didn't have any children with me, I did see the activity director and staff conducting lots of fun activities for the young kids around the resort. The pools are both heated, service around the pool was spot on, all our meals were wonderful. Sure, sometimes it wasn't exactly as ordered but.....you're on vacation. The staff try so hard to please you and will do anything to make it right. Take the time to talk to the staff, learn about their lives, education, families. You will be surprised at the diverse group working at Sunset. The entertainment at dinner the 3 times a week is far above the usual resort entertainment you're use to. The refurbishment to the hot tub area are lovely and the sitting areas make for the perfect sunset sitting spot. Our room was cleaned spotless everyday as well as the fridge refilled. If there was something extra you wanted, just leave a note. I really have nothing negative to say. Maybe the fact the beach in front of the resort isn't the best for swimming, but a short walk and it's no longer a problem. If you're looking for a smaller resort, amazing staff, wonderful food, breathtaking views from all rooms, warm pools and a spa with a wide range of services - Try The Sunset Plaza, I don't think you'll be disappointed.

Friendly Fun Vallarta: Great staff

We were very happy with our stay. There were a couple minor things like being told we had a king bed but found it was two beds pushed together. We didn't get a fridge in our room either. Those were our only complaints and they are pretty minor. Beach was awesome, food was great and the staff were fantastic. We would definitely come back! The location was a huge bonus as well, within walking distance of lots of shopping and resturants.