Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3951 Reviews)

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Private  - 

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Barcelo Bavaro Palace: Punta Cana Vacation

This was our first trip to the Caribbean and the resort was fabulous. Service was top notch and the beach was perfect. The food was very good with a great selection at the buffet; as well as a nice assortment of A La Carte restaurants.

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Private  - 

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Barcelo Solymar: Beach! Beach! Beach! Location! Location! Location!

I always stay at the Solymar when vacationing in Varadero. The resort itself is just OK. It has many of the same issues common to to all resorts in Cuba. Lack of beach towels, food is not great but OK, rooms are OK, service..well everything works on Cuban time etc,etc. That being said the Solymar by far occupies the best part of the beach and is in the best location, walking distance to Varadero. BTW I don't walk but you can. It is not an overly large resort which I prefer so it's easy to  [... read more]

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Private  - 

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Barcelo Solymar: Lacking something

Ok this hotel is getting run down. The cards for rooms werent working. No beach towels or bath towels. The food is not great. Really nice beaches but hotel service is not good. Ppl at front desk very disorganized. They need to shape up the place. They actually ran out of beer. Not very good and I go there twice a year.

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Private  - 

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Barcelo Maya Grand Resort: Resort that has it all. Except.

Great facilities and location. Beach is spacious with lots of white sand, but water shoes is useful due to the coral. Lots of available chairs to relax in. Food is great with lots of variety, but does not cater very well to Gluten Free, as they simply said "everything has gluten" not very helpful, and did not seem to care except in the Japanese Restaurant. Not a very friendly resort as there was little socializing due to no musical attractions in the lobbies except for the Piano player who wo [... read more]

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Jennifer  - 

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Barcelo Bavaro Palace: Disappointed

We went to Barcelo resort in Maya Revira last year and was quite enjoy the hotel. We thought stick to the same resort chain just to be safe. This time we are quite disappointed at Punta Cana Barcelo Babaro Palace: there are flies chasing the food at buffet, and we have to fight with flies at dinner table for our utensils and glasses. Either of us are drinkers, we were hoping to enjoy some good dining at this five star hotel, I have to say that the restaurant food are not impressive either.

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Danielle146  - 

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Occidental Caribe: Fabulous time in Punta Cana!!

People were all wonderful, drinks were great and plentiful, rooms were clean and well kept, pools were absolutely glorious, shows and performers were very enjoyable, pool side entertainment was tons of fun, ocean and beaches were breathtaking, food was okay.... reservation restaurants were good, however, buffet not the greatest.. was always able to find something to eat though. Overall I would recommend and definitely return! Monkey excursion was amazing and a must do! Thanks to TripCent [... read more]

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Private  - 

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Barcelo Puerto Vallarta: Great Holiday

Staff was amazing from the pool to the canteena (Jose and Adrian). Japanese supper was excellent. Conceiarge was very helpful if you need them. Room was nice always clean and kept the bar fridge stocked.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Terrific resort

it was my first time in the Riviera Maya area and I can t thank enough Karol for recommending me that resort. The lobby s of all associated hotels are just incredible to look at and the upkeep of all the grounds are amazing.The beach are clean and you never get bothered by vendors all over the beach try to sell you things.The choice of all the a la carte restaurant are great and easy to book as well. You can go to the concierge office and book 2 or 3 days ahead with absolutely no issues.The buff [... read more]

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Private  - 

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Barcelo Bavaro Beach: Another great vacation at Barcelo Bavaro Beach

This was our third trip to the Barcelo Bavaro Beach. We had an oceanfront King size room. The bed was very comfortable. Love the bathroom with dual sinks and separate toilet and shower area. Cleaning lady did a fabulous job. Floor was so clean as was the rest of the resort including the bathrooms. We found that the restaurants (on both the Beach and Palace side) even better than last year. The Mexican was our favorite. The house wine on the Palace side has improved, however the red  [... read more]

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Kimberly  - 

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Royal Hideaway Playacar: Amazing 5 star resort!

I travel to Mexico 3 times a year for vacations and always stay at various 5 star resorts. Royal Hideaway Playacar is a favorite. The food is out of this world and the staff go above and beyond to pamper you. The rooms are beautiful and very clean. The landscaping is gorgeous. If you are a beach person, this resort is for you. Best beach in Mexico. Pools are beautiful too. In closing, this resort is truly a 5 star resort and you will not be disappointed.

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Private  - 

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Occidental Caribe: Punts Cana

The hotel Occidental Caribe was excellent. Resort, rooms, staff and food was wonderful. The resort is spacious with lots of things for all ages to do. My only complaint is I requested a room facing the front of the resort on the 2nd floor and we got a 4th floor room facing the back of resort.

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Jihad malak  - 

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Barcelo Solymar: wrong rating

this resort had a wrong rating 4+ it is not. max is 3 ,employees are all set into a bribe system ,you pay they will look into your problem ,you don't they will ignore you .it is totally run down old resort , they tell you as you arrive do not drink the water and they serve ice with bad water , few days and the diarrhea starts ,also, they are admitting that what you paid for is what you get ,broken door locks ,missing light bulbs ,noisy AC that if it works ,terrible mattress you feel the spring [... read more]

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Private  - 

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Allegro Playacar: Amazing resort

Hotel newly renovated rooms the same and the grounds were beautiful staff werr very pleasant. Close to shopping 5th Avenue is a must to see,lots to do.Beautiful sandy beach. Great entertainment very night. A GOOD variety of food.

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: Very good resort!

Reception: well trained and knowledgeable staff work the front desk. Check in was smooth. Room: we had a second floor room and everything worked as it should (air conditioner, mini-fridge, lighting, plumbing, patio door, room safe and television). Appointments were tasteful and practical for our needs. Bed was comfortable. Room itself was very large and well laid out, and lots of natural light. SPA/Gym: we didn't use the spa services, but toured the facilities and they were clean and [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Grand Resort: Amazing resort!

It was spotless! The staff were all so very friendly, welcoming, they were always working so hard to make your stay easy. The rooms were basic, but you are only sleeping there so no biggie. This resort had everything you need all in one. The kids waterpark near Tropical is highly recommended my kid was there daily for hours. The barcy kids club was fantastic, the staff are so great with the kids,and they make sure your kids are having a fun time! All the pools were awesome, the beach is stunning [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: All good!

Clearly a resort the Barcelo group can be proud of! We took an 8 day stay and absolutely loved it. The grounds, beach, every public area and rooms were impeccably clean and well maintained. Polite and smiling personnel. The food: fresh, varied and well presented. Well above average. I have nothing negative to say except we would have stayed longer...

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Lorie Dale  - 

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Barcelo Bavaro Palace: Golf Spectacular!!!

From the moment we arrived at the Barcelo Bavaro Palace we were treated like royalty. Premium cocktails served while checking in, gracious staff in all areas of the resort, beautiful ocean view suite, restaurant choices from casual to formal and the golf!!!! A Pete Dye designed 18 hole masterpiece complete with 4 flamingos who reside on the back nine. The Hoya 19 was a wonderful spot to unwind after the round and enjoy premium service in a premium lounge. We will definitely be back. Thank yo [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Great trip!!

The hotel was great!! The staff were amazing!! The grounds were beautiful. I did find the time after dinner to be kind of burning. We are not into shows so maybe an outdoor bar for drinks and music would go a long way. Would definitely go back! Thanks for the recommendation.

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John b.  - 

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Barcelo Maya Grand Resort: Review catered for parents travelling with infant

Overall we had a good experience in Barcello Maya Grand Resort. We travelled there from Nov. 6, 2018 to Nov. 13, 2018 with a 9 month old infant. We loved everything from the kiddie pools, the swim up bar, the restaurants, the food. Few things that the resort may need to look into is hiring staff with minimal level of English speaking ability. Also having items such as a kettle to boil water in the room (esp. for an infant) or prioritizing rooms with a microwave with parents that have infants,  [... read more]

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Diver 1  - 

Verified Purchaser

Allegro Cozumel: Allegro Cozumel

The resort is small, clean and very quiet. The rooms are updated but walls are paper thin making it difficult to sleep if you are in bed early. Food is ok, not much selection if your not Mexican nationals. Reserving the specialty dinners was difficult, they seemed to have issues with reservations and timing. Date and times we were told were not available, were, to friends who booked a day after we tried to. The food at the sports bar was terrible, I complained, next day there were hot dogs.  [... read more]

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