Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Kristinaaac  - 

Verified Purchaser

Melia Cayo Santa Maria: Great destination

The hotel and grounds were great although there was a shortage of food. Beaches are always fantastic! Nothing compares to the Cuban waters and beaches. The staff is wonderful, very nice and accommodating.

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Marinavrz  - 

Verified Purchaser

Melia Jardines del Rey: second visit

This was our second year staying at this resort. (there same time last year). Family of 5 (3 adults, 2 toddlers) The initial rooms we received were awful, although adjoining they were ground floor musty with mold around the air conditioner and on the sheets and pillows. Not safe for small children (or anyone for that matter). Last year our rooms were newly renovated with no issues. After a couple of nights, and for a fee, they upgraded us to a suite. Yes there are mosquitoes and bug [... read more]

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Shell47  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not a 5 star

This hotel is in much need of an upgrade. I had a great week but def not a 5 star. Rooms and property needs lots of work, pool is full of mold, food is bland and staff seem miserable. They ran of of cola, club soda, brandy etc all the time. Sand fleas on the beach are horrible but the beach is gorgeous.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fantastic place!

Enjoyed myself immensely with my siblings and partners. The resort staff were very friendly and catered to all our wishes. The singing barman is a crowd favourite. Loved my room with ocean view. Food in Cuba has much improved over the past few years.

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Susanlaurie  - 

Verified Purchaser

Melia Jardines del Rey: Sensational Vacation!

Melia Jardines Del Ray in Cayo Coca, Cuba is a large, beautiful resort! The grounds are well taken care of with beautiful flowers and greenery. The rooms are clean and include coffee makers, hair dryers, and well stocked refrigerators (beer, water and pop). The staff are friendly and helpful. All washrooms at the resort have toilet paper, soap and napkins. The swimming pools are refreshing and the beach is fabulous! There is a bowling Alley, spa, night club and market. This resort had everything [... read more]

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Private  - 

Verified Purchaser

Melia Las Dunas: Great resort!

We have been there for the second time, it was a great experience. Food was ok, great pizza, but a little beat dissapointed because they didn’t have french fries all days. Beach amazing!!! New towels!!! Kids show every night!!!

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Ines  - 

Verified Purchaser

Sol Cayo Coco: Amazing place

Everything was great. The quality of rooms the staff and the facilities. Beautiful beaches. The quality of hotel for 3 star rating was amazing. I would highly recommend this hotel to everyone. The staff was especially friendly.

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Tamie73  - 

Verified Purchaser

Melia Marina Varadero: Good Outweighed the Bad

This was my fourth visit to Cuba, the last time being 10 years ago. I was excited to stay at what I thought would be the best resort I had booked with yet. This was not the case. I know that the star ratings in Cuba don’t relate to here in Canada but the first day was a total disappointment and the Melia Marina was not even close to the service or cleanliness of some of the other resorts I have stayed with. We arrived at noon and every hour they told us our room would be ready in an ho [... read more]

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Ten2019  - 

Verified Purchaser

Sol Palmeras: Great time

We stayed in Sol Palmeras for 4 nights and 5 days. Our stay was fantastic and overall we had a wonderful time. The positives: 1. We arrived at the hotel around 12PM(4 hours before check in time) and were able to get a room right away. The front desk gentleman provided us with the option of staying in one of the Bungalows( at an extra cost of 20Pesos a night), but we decided to stick with the suit in the hotel. 2. Our room was pretty clean and tidy. There was no odd smell like other reviews. O [... read more]

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Steve beacock  - 

Verified Purchaser

Paradisus Rio De Oro: Beautiful resort

Upon arrival we were greeted with cold drinks warm wash cloths and lots of smiles. Front desk got us checked in and to our rooms in 15 minutes. The resort was very clean. All staff members were beyond friendly. They went out of their way to do things for you. It was one of the most relaxing vacations I have ever done. I will definitely be going back

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Cubajunky  - 

Verified Purchaser

Sol Cayo Coco: My Second Home

This was my fifth visit to Sol Cayo Coco, and this time I took my son and his family with me. They now understand why I love this resort. The resort is small, the staff are very caring, and the 2 beaches are breathtaking. Cuba is experiencing shortages on certain food items, but the new general manager has found ways to make the buffet look beautiful. I can’t wait to go back!

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Ziggy  - 

Verified Purchaser

Hotel Camino del Mar: try to avoid this place

Room, where I've been, was infected with bedbugs. I am not the only one bitten by those creatures in the hotel. Hotel doesn't have any kind of entertainment (no live music, no show ...) and they have shortages of every kind of beverages.

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Cork150  - 

Verified Purchaser

Paradisus Rio De Oro: Wonderful Resort

The rooms were wonderful. The steps going up to the room though needed more light at night. Staff was wonderful even though they are going through rough schedules due to what’s happening in Cuba right now

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Place is old.

The place is older, ok for the discounted price, don't pay too much!!! Lots of steps to get to the beach. Food is he same every day. No tomatoes no salad dressings. No theme night menus. Staff is great very helpful. For the price I payed it was a good holiday.

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Will Not Return

We have been to Cuba over 25 times. I have had bad experiences and great experiences. This resort by far was the worst. I’m trying to be positive but all I can say is this resort is stunning! Very beautiful. I have read negative reviews and thought people were being too picky. Trust me I have never ever been this sick in Cuba. The rooms were not cleaned well whatsoever. 3 cockroaches even climbing on the walls. I was sick all 7 days of stay due to food. Breakfast didn’t have many choice [... read more]

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Combatdiva  - 

Verified Purchaser

Melia Cayo Santa Maria: Disappointed!!!

I have been to this resort four times. I had a group of 12 with me. They all decided to go based on my raving and recommendations. Ten out of twelve were ill within 24 hrs. I found the selection of food was horrible this yr, the same beach towels used all week due to "no more towels", suites not cleaned properly, early wake up calls to attempt a clean of the rooms, resort ran out of certain drinks, no potatoes all week, same menu all week at the beach grill...ALL WEEK. it was a huge mess. Appar [... read more]

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Sofred  - 

Verified Purchaser

Melia Buenavista: Beautiful resort and people

The only negative point is the food. For a 5stars is most be better. But all the rest: services,people, room and the beach is amazing. We love the tranquility of the beach. We love the beautiful and clean room. We love the great services of the cuban people. The wine was good too. Often the meat was too cook and the soup cold.

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Michel  - 

Verified Purchaser

Melia Las Americas: resort impeccable

Emplacement très bien situé, les chambres très propre très belle ambiance , pour les golfeurs terrain paradisiac, les piscines très propre a proximité de la plage très propre et pour les restaurants très bien manger toute la semaine

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Aziz  - 

Verified Purchaser

Hotel Camino del Mar: Anazing Resort

Everything was satisfactory beautiful landscaping very clean every where Food was good room service very good over all we were very happy aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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Ulii999  - 

Verified Purchaser

Sol Rio de Luna y Mares: great vacation- liked it all

we stayed in this resort from September 20 till September 27, 2019. the special about this place is the beach!!! it is spacious and there are coral riffs for snorkeling nearby. Rooms are outdated but we could take it as is.

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