Playa Vista Azul: Would come back!!

Lovely resort. Nice big and clean rooms. Small issues with lack of towels but nothing we couldn't live with. Love the way that it is laid out. Would love to see a beach dining area on the side of the beach where it meets up with the hotel Naviti. The buffet is not well laid out, very crowded. Also the bread bar is awkward. All the food in the buffet was cold or lukewarm, never hot. We ate at the grill just so we could have hot food. The staff was lovely and accommodating. The shows v [... read more]ery entertaining and the lobby entertainment was most welcoming. All in all, a great stay!!!

Playa Vista Azul: Loved this resort!

I had a great time at the ocean vista azul! The staff was very professional. The food was good. The rooms were clean and modern. The main beach was a bit hard to find but very nice and lots of chairs were available. The entertainment was excellent at night and good during the day. Not sure if this is good or bad but drinks never tasted the same although they were always good. Cons: it was a bit of a challenge to get fresh towels. Check in was slow because they only had one staff at the front d [... read more]esk. The pool water was too cold for my liking. All in all, my favourite resort yet! :)

Playa Vista Azul: Good times

This hotel is beautiful and modern. The grounds are well kept. The staff is professional and friendly. The beach is small for Varadero standards but still amazing. They are building a new huge Iberostar next door slated to open in March 2017. Not sure how congested the beach area will be or if they will then only have one beach (instead of two). Thank you for having so many beach chairs! No need to get up at 6 am to find one! In January the pools were too cold and no one used the infi [... read more]nity pool. Lots of great little spots, around the resort, with lounge chairs and hammocks. The food was good for cuban standards. The food somewhat varied thru the week. Breakfest includes a fresh juice bar. The waitresses were the nicest people on the resort! So friendly! The animation staff was reserved and not the most outgoing. They seem to flock and follow the guests who go regularly. One of them didn't speak or entertain us all week and on our last day she handed me a card asking me to give the amination staff a good review on TripAdvisor! Most of the guests are couples so probably most people don't care as much for animation and entertainment. Mostly couples in their 30s-60s. The nighly shows are often a short 30 minutes ending at 10:30pm. Not much happening after. The theater bar is loud with a few seats. The lobby bar is quiet and closed at midnight. (Although the most charming bartenders are in the lobby!) The other option is the 24 hr snack bar located by the beach which is also their "disco" until 1 am. Be warn, the beds and pillows are terribly uncomfortable and the towels are stained and aren't always available. They don't change the towels daily. On the last day they randomly took one of our blankets away. Even though we had been tipping. The service is random and inconsistent. Good selection of tv channels including CTV and CNN if you want to catch up on news from back at home. Great new resort located close to the town. We enjoyed the hotel so much that we are considering returning again!

Hotel Roc Casa del Mar: Amazing resort, great people, beautiful views!!

I would like to start off saying the resort was absolutely beautiful. The beach, the accommodations, staff and even the food was on par. From simple people to high end spenders, people would love it. The pools were clean and bars were open late. The excursions were limited but great for what the island had to offer. Dolphins to cave lagoons, driving on the motorcycle to get to point a and point b. I would recommend ocean casa del mar to anyone.

Ocean Maya Royale: Beautiful Vacation!

We had a wonderful stay at the Ocean Maya Royale. The grounds are beautifully kept, there is the chance to see wildlife all the time. We found the resort a lot smaller than what we are used to, but it was still a very nice resort. The staff are what truly make this resort amazing! Our check in at the front desk went very smooth and efficiently, yes we had to wait until 3pm to get our room, but we expected that and were prepared with a change of clothes. The H10 privilege guy was great as wel [... read more]l. Yes he tried to sign us up for the breakfast meeting, but we just told him we weren't interested, and that was that. Our most favorite staff was everyone at the Lobby bar! Ana and Tila were just amazing and were always super friendly. All the guys that worked at the lobby bar were amazing as well (sorry didn't get everyones names) The food was great at all the restaurants we went to. There is always something to find to eat, the variety was great. If you are looking for a good ol burger - head down to the grill by the pool. Best burger in a long time! The beach isn't the greatest, but we did know that when we booked. There is still a decent section of beach to go swimming in the ocean. We also walked down to the lagoon which was great, and I would recommend it. I did get a few bug bites, but it only seemed to happen at night. I'm not going to complain about it though, if you have ever been to Muskoka in the spring time, you learn to deal with bugs lol I do agree the nightlife is lacking a little bit. The evening shows were entertaining, and we enjoyed them. We did however find that we didn't really know what to do afterwards except drink, or go to sleep. More activities/shows/music at night would be great, seeing as it is an adult only resort. Overall this is a very nice resort, and I would recommend it :)

Hotel Roc Casa del Mar: loved are stay

everything from the food to the staff the rooms where amazing ..................pools, weather ocean was great..housekeeping kept the room. she clean...no garbage laying around..24hr snack bar was good.........

Playa Vista Azul: ocean vista azul

New hotel next door is under construction. It can be noisy in the early or late hours of the day. Our pathways are being repaired throughout the resort. Food was very good, lots of selection. Excellent entertainment. Location very good. Rooms very modern and well kept. Service prompt and very polite. Beach great.In all we had a good experience with our stay here.

Playa Vista Azul: Great Holiday

The whole resort was kept very clean. The rooms were very modern and clean. The entertainment team were very friendly and fun. We had two days of rain so the team kept us entertained with bingo, games and then a live band. The grounds were kept very nicely and the gardeners were always busy. Because it is their winter in January they are repairing walkways that are cracked, painting steps - keeping the resort in excellent condition. The pool bar staff were amazing and also Victor, Adonis,  [... read more]Lara and the others were fabulous at the theatre bar. We did not have a coffee maker in our room, but I am sure if we wanted one all we had to do was ask. Food in Cuba can be very bland, but honestly, this was the best food I have had in Cuba. They served a lot of the same stuff every day, but there was a lot of choice and you couldn`t go hungry. All in all I would recommend this resort and would definitely go back there again.

Playa Vista Azul: Best Resort yet

We purchased the Privilege Ocean Front Room deal and it was worth every penny spent.We can't give you a good review on the buffet as we only had one breakfast,lunch and dinner there. With the privilege pkge we went to the restaurant "Neptune" specifically for us and the food was amazing.Breakfast had lots of choices but we all had poached eggs as they were done to perfection. Lunches were had around the pool so BBQ hamburgs,hot dogs and fries.We could have had lunch in the restaurant but we di [... read more]dn't want to get out of bathing suits. Dinner was in the restaurant "Neptune" and we had choices of lobster,chicken,salmon,pork and steak,all of which were amazing.Service was top notch for every meal we had. We ate in the Italian restaurant and our food was sent back as it was not hot.We received a whole new meal instead of just a warm up. Infinity pool beautiful looking out over the ocean.Beaches were a bit of a walk to get to but worth it.

Ocean Riviera Paradise: Lovely resort with growing pains, some communication problems and some irritants

We did enjoy our week at this resort. Loved the food and walked the expansive beach-- but there were some issues which were very irritating. For example, on our arrival there was only one door key available for us -- considering that occupancy was low, how is that possible? We had to return the next day. We were also shocked at the towel card which advised us that a lost card would cost us $100. That is a ridiculous cash grab when many resorts are not even using towel cards any longer -- and  [... read more]I could buy many towels in Mexico for $100. After an early start and spending the day travelling, we had to run the gauntlet through sales people --one after the other. The following day we were approached 6 times just going to breakfast and then going through the lobby to get our second door key. It continued throughout our stay. We needed to get smaller bills (pesos) in order to tip. The front desk seldom had change and when they did, they would only change 100/200 pesos at a time. They even sent us to the bellboys and bars, but no luck. Very frustrating and irritating that they did not clue in to a need and rectify it. The staff did not always know which restaurants were open. On one occasion staff at one restaurant told our friends that they were closing yet in the information, they were supposed to be just opening. On another occasion, we were told one specialty restaurant would be open--only to find out (after walking a ways to get there) that it was closed. Entertainment starts way too late in the evening (after 8 p.m.) for families with children. Because the resort has such a wonderful water park for children I am assuming they want families. Most children were heading to bed around 8. The same complaint applies for the opening times of the specialty restaurants.

Valentin El Patriarca Varadero: Great resort

The hotel was very clean. Staffs were very friendly. Amazing entertainment team. This was our 2nd time staying at the resort and what brought us back was the entertainment. We had lots of fun. Food can be improved more. More vegetarian options for those who are vegetarian. If you can make a area for smoking which is separate from non smoking area would be great. We don't smoke and don't like to smell it wherever we go. So that was the only down side. Other than that everything else was grea [... read more]t. We will be back soon :) Love Ariana & Kiana

Ocean Maya Royale: Good resort

Very nice resort beautiful grounds and staff is very nice and helpful . The buffet was very good lots of choices . The Italian restaurant was excellent . The Japanese restaurant always had a lineup but I understand the food was just OK . The room was small and the bed was hard and the pillows were terrible . The beach was small but good swimming and the two pools were very nice . Overall it is a good resort but because of the bed we would not stay there again .

Ocean Coral Riviera Cancun: Beautiful Resort!!

Everything about this resort was beautiful! From the beach to the room! The food was some of the best I've ever had while vacationing. The buffet is themed every night so you never get sick of eating the same thing. I loved the fact that you only had to book one of the restaurants and that you could attend any one of them any night of the week that you wanted without a reservation!! Route 66 was amount our favourite. Our travel agent told us that the beach was one of the nicest along the Riveri [... read more]a and she sure wasn'the wrong. We are beach people, so this was great! There was no bar on the beach but servers do come to take your drink order and the bars aren't too far. Everything was in walking distance. We stayed in the 1800s and I suggest that location because it was central to everything! We had a junior suite which was beautiful and came with a bottle of wine upon arrival as well as matching robes and slippers. The staff is absolutely amazing and this is one of the best resorts for the customer service aspect. We were treated like Queens the entire week!! Cano, Juan-Carol's, Suzana, Oscar and Salvatore were some of the best workers!! Cano goes above and beyond to make sure your dining experiences are great. The pools are great as well, only one has a swim up bar! Large and beautiful pools with many chairs but you honestly have to save your pool chairs at 6am as well as the ones on the beach. The spa is great if you have a chance to check it out! Overall a great stay and will definitely be back!!!!!!

Ocean Coral Riviera Cancun: Amazing Vacation!

My girlfriend and I stayed at this resort this last week and it was absolutely amazing! The resort was beautiful and clean and not overly huge so nothing was too far. The beach was gorgeous, the rooms were spacious and modern. The food was fantastic and different everyday, the service was outstanding and we even tried out the Spa which was a must to complete a perfect week. A special thanks to Cano, Juan Carlos, Suzanna, Salvatore, Oscar, Miguel, Mateo and others. Will definitely be back.

Ocean Coral Riviera Cancun: Honest cab driver.

I recently spent a week at this lovely resort. We took a cab into the nearest town and I accidentally left my wallet in the cab. The hotel had a record of which cab we had taken so they called the driver. He had my wallet and returned it to me with money and credit cards in tact. I could hardly believe my good fortune. Thanks so much for the honest people we dealt with.

Hotel Roc Casa del Mar: Great Getaway

We had a wonderful time at the Ocean Casa Del Mar. This was a new resort so you could tell there were some minor hiccups to work out but nothing anyone couldn't look past. I did find that I noticed the language barrier more than I normally do in Cuba but with travelling to a different country you can't assume everyone will speak some English. The scheduling of the snack bars was never consistent but there was always food somewhere. The pool toilets often ran out of toilet paper and one of them n [... read more]ever had the lights on but with a couple drinks you don't care much about things like lights! The rooms were beautiful and well maintained. The beach was gorgeous and although it was a little small there were plenty of chairs and room for everyone. Yuni at the pool bar was a wonderful bartender and made sure everyone was always having fun. Defiantly the most personality on the whole resort. My only main complaint was the night life was short lived. They were only allowed to play music in the main bar until 11pm and that was when a lot of people were just getting in the mood. I understood there was noise restrictions but in a resort that big there should be a place for people to dance if they'd like to. I've had a few people ask for reviews on this resort as they'd were looking into travelling here and I've give a great review both times!

Playa Vista Azul: No reason to go back to Ocean Vista Azul

Food - I don't expect gourmet but I have had good food in Cuba before at the Paradisus Princesa del Mar - either no taste or too salty - same thing every single day - did not like that there was only buffet available for lunch every day Beach - nice but could have been kept nicer if raked - quite a walk from the hotel Rooms - spacious enough - never had a proper temperature shower Staff - least friendly i have encountered in Cuba - could really tell they were not properly mana [... read more]ged/trained, i.e. woman picking her fingernails while we were asking questions about the internet, no soap in the one washroom at the beach bar, could not get fresh towels daily, etc Vanessa told me that you have sent 72 clients go there and they all liked it. This was a big reason I booked this hotel but I now find it hard to believe.

Playa Vista Azul: Amazing resort!

This resort was excellent. Beautiful view of the pool and ocean. I enjoyed both beaches. The quiet beach was close to the snack/beverage bar while the larger busy beach was busy and more of a party scene. Entertainment was non-stop. Very interactive. We stayed a the main building which was close to everything. I would definitely recommend this resort.

Hotel Roc Casa del Mar: Great value Resort

My husband and I travelled there this January for 10 days and would go back! The resort is very clean and modern. The rooms were spacious and clean and the bathroom shower was excellent! The staff was friendly and helpful if we needed anything. The buffet was large with wide variety of options and the a la cartes were always available as another option if we decided to go. The food quality was ok but we knew that as I had been to Cuba before. The beach was beautiful and we took advantage of it d [... read more]aily. The high winds we had for 2 days made it unavailable for us but the pools were a great substitute for those days. As it's a large resort we appreciated the strolling from one end to the other for variety of the pools and activities. There was entertainment nightly with good variety as well. All in all it's an amazing resort for the value and for that reason I would go back!

Valentin El Patriarca Varadero: Friendly staff

Great staff and beautiful beach and pool. The food was terrible - would not return because of how poor the food was. The dishes were not kept warm before serving. Had to live on fries and pizza for a week.