Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Bobbyboy  - 

Verified Purchaser

Melia Las Antillas: A tired resort

The grounds were well cared for; the rooms not so much! I don't believe the rooms have been retro-fitted since the resort was built? 20yrs? The food was okay but just more of the same breakfast, lunch and dinner.Service was good, but unfortunately my wife was ill for most of our vacation. I needed ice for the water , which was all my wife consumed for the week. I had to walk from the hotel room to the lobby bar 3 times a day just so the ice bucket could be refilled; as there was no place to get  [... read more]

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Gemma .E  - 

Verified Purchaser

Paradisus Rio De Oro: This is our home!

We’ve been here, my husband and I,4 Times now. My parents somewhere in the 20’s. This is the place to go in cuba to feel like you are part of the family. The grounds are always well kept (just remember you’re in cuba and not a 5 star hotel in Toronto-supplies are different, but I can tell you the people put in way more effort then they are praised for.) The drinks and food is are always perfect- exactly what we are looking for. Rooms: some a little outdated in style compared to what we  [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: Good resort

Nice beach, nice pool, pretty clean room but older tiles and furniture, food not too my taste and every day the same, staff helpful but not so friendly.We went to enjoy the beach so it was good. Entrateinment was good. Starts at 10. Hotel close to the beach.

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Private  - 

Verified Purchaser

Melia Las Dunas: Big resort

Hotel is in the average of confort with poor social activities, not to mention the Food is very bad with not too much choice nor diversity of cuisine We have to eat the same menu for the whole week ! Fruits are of poor choice, not even orange not even banana

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Winnie  - 

Verified Purchaser

Hotel Camino del Mar: Good Hotel

Stayed week of Sept 13th-20th Check in was long as they only had one person doing check in and 29 people arrived at the same time. We requested three rooms together which we did get not side by side but all on the same floor. This hotel does not have elevators and our rooms where on the second floor there are 54 stairs you need to climb to get to your rooms. There was no bell boys to help with luggage same when it was time to come home. Rooms- large good space but décor is dated. Bathr [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: A week in paradise!

Just returned from a wonderful week at the Paradisus Rio De Oro. It is a beautiful resort. The beaches are great with the snorkeling being the highlight of our trip. Spacious rooms, gorgeous grounds, super friendly and helpful staff and good food. I can't wait to go again. I spent a day at their spa and the snorkeling off the beach there was amazing. It truly was like spending a week in paradise.

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Mario  - 

Verified Purchaser

Tryp Cayo Coco: Great Place to relax

this my second time at this resort , great food , great shows at night , the only issue was had no hot water for 2 days but not really a problem , if your looking to just relax and chill this is a great spot .

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Could have been better

Food is generally (breakfast, luch & dinner) decent/tolerable compared to other Cuban resort. Love the beach... not a lot of seaweeds or sea grass (haven't seen jelly fish... which is good); it's very calm and is pretty shallow from a good stretch; there's a good amount of water activities... but haven't noticed beach activities (like zumba by the beach). Unfortunately, there's no free recreation in the resort... i.e., indoor table tennis, billiard, etc.; although we went during MOSQUITO SEASON  [... read more]

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Laura1572  - 

Verified Purchaser

Tryp Cayo Coco: GREAT Resort!!

We had a great time at this resort - not our first time to Cuba but our first to the Cayo Coco area. It's a great area to just relax for the week as there's not much off-resort other than the usual excursions and the market a 10 minute walk away, although Steve and the rest of the entertainment team really keeps it lively on resort anyways! Check-In: We arrived later in the evening (9pm) and were checked in immediately...it was fast and very friendly service, and they even told us exactly wh [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Completely dissapointef

The hotel has Nice modern design.but definitely benefit from a professional fumigation.mosquitos could eat you alive!!we saw cockcroaches on the food trays at the buffet,ants in the room.you could spend 10 or more minutes waiting for a waiter to bring water or coffee to your table.the beach and swimming pools are beautiful and well taken care off. Would not go back or recommend this hotel.

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DarMegan  - 

Verified Purchaser

Melia Internacional: Excellent!

Loved almost everything about this resort. Stunning at every angle. Beautiful. Staff awesome. Most beautiful beach. Food all good, in Cuba!! Only complaint would be lack of evening entertainment. Communication of events lacking.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great Vacation

This is my second visit to the resort. I had first visited January 2019. I had stayed on the Royal Service Side both times and recommend the Royal Service Side. Service - 4/5 - Staff overall are awesome. I did not give a 5 as some staff seemed to give more attention to Spanish speaking visitors versus the rest of the crowd. In addition, when I ask for Havana Club rum I kept being served Elixxir while the Spanish speaking/Cubans visiting received Havana Club. This typically happened at the  [... read more]

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Kdoug  - 

Verified Purchaser

Melia Las Dunas: Melia Las Dunas is affordable and fun!

Considering what we paid the Melia Las Dunas exceeded expectations, they always did a wonderful job cleaning our room (shout out to Betty) and the rest of the facilities were always clean and well kept as well.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fantastic staff

The staff at this resort are amazing. Friendly accommodating I cannot say enough about them. Our breakfast/lunch waitress Yirenia was an absolute sweetheart. The beach is beautiful and kept clean. The resort is pretty clean. We were in room 7121. Decent size. But needed work. Issues flushing the toilets. Back of the door not clean. Stocking of the mini bar is hit and miss. We asked for a room with 2 double beds. We got 2 twin beds pushed together. Not cool. On that note theA/C was hit and miss. [... read more]

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Natedizil11  - 

Verified Purchaser

Paradisus Princesa Del Mar: Very nice resort!

The grounds were spotless. Amenities is good places. However the one note that I can say, new owners are cheap. Food was not close to what it should be. No mint for mojitos. No chocolate sauce for banana drinks. Rumors of them swapping cheap vodka and representing russian vodka. The pool bar staff were top notch and catered to us as best they can with what they had. I may not go back but I still recommend it as a decent resort although perhaps overpriced if they continue to be cheap with food an [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Very good resort

It was a very nice hotel, the workers are all very friendly, the rooms are clean, there was many varieties of food, the drinks were very good. The beach was very clean. Many of them don’t speak English, which is fine but if you don’t know at least a couple of words in Spanish it won’t be very easy.

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Daylan  - 

Verified Purchaser

Melia Marina Varadero: Not recommended for kids

We were there from August 30- September 5, 2019 and there were cockroaches in our room. We were with an infant and a 7 years old. When I mentioned at the reception that there were cockroaches in our room, they took no action or gave us a room on higher floors (we were on the 4th floor). The food was bad and salty, but it was expected as this wasn't our first time in Cuba. Our flight was delayed and they gave us half hour courtesy room, but it was full of cigarette smoke. I wouldn't recommen [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: Sol Palmeras

Another amazing vacation. Good food, Cuban hospitality, Clean rooms, Amazing Beach We’ll be back next year Sol Palmeras 😘👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

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Amzi  - 

Verified Purchaser

Melia Cayo Santa Maria: You pay for what you get.

The beach and the pool were amazing! However those were the only good things at this hotel. The service was not what I was expecting for a 4/5 star hotel. You would have to call the waiter over like 3 times before they actually came over. The rooms were like a motel room, not a hotel standard room. The shower had cracks in it. I think the most disappointing aspect of it all, was the food. I’m vegetarian and there was practically no options for me except pasta and fries. It’s kind of difficul [... read more]

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Room for Improvement

The hotel décor and rooms were modern and comfortable. The beach is stunning with some great snorkelling. The service has room for improvement. Check in was very slow. The hotel should allow guests to book restaurants each night of their stay rather than limit to 3 per week. Service was slow for food and drink options and they often ran out of food or drink at all venues after you had waited a lengthy amount of time. Smoking should be designated to certain areas only as we travelled with childr [... read more]

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