Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Had a great time but

The rooms were not really up to par. They didn’t change our sheets all week and the first 2 days we had to wait for towels. When we got them it was the rest of the week we did not get any new ones. Under the bed was a water bottle there the whole week. I never seen anyone use disinfectant the whole time there and I caught a cold as well as 3 other people in our 10 person group. Food was repetitive and bland but pool and amenities were okay. People are very friendly and love Canadians.

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Charles  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not a 5 star

Paradisus Princesa del Mar in Veradero is not a 5 star resort. 3 restaurants are closed. Grounds are unkept. Rooms need to be updated. Alcohol choices are very limited- days without wine, vodka, gin, etc. Food is terrible.We understand the situation in Cuba, but the rating for this hotel is wrong. Should be a 3.5.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Beautiful Resort

The grounds at this resort are amazing very well kept and really nice and green. The pool and beach area lots of room we were able to find a lounger any time we went to either. However, we spend majority of our time at the beach. You can walk for miles on the beach. The staff went beyond and back to help you. The service was great. Entertainment was very good, so we never left the resort during our stay. Our room was only steps away from the beach and pool. Building 26. I feel the resort was onl [... read more]

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Beckskins  - 

Verified Purchaser

Sol Palmeras: Amazing vacation!

My best friend and I had a great time at the resort. We had an awesome room on ground floor so we could just walk out to the pool and beach right from our room! Pool was right there beach was only a two minute walk! Beach was beautiful lots of chairs never had to worry about that. Food was ok. But that’s what it is like at resorts so we expected that. Staff was super friendly, and our maid was the best! We will be coming back next year with the kids!

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Kitty  - 

Verified Purchaser

Paradisus Princesa Del Mar: Staff was amazing!

I didn’t expect great food but it was terrible! I think they are still trying to recover from Covid. Hardly any entertainment during the day and even the music poolside you couldn’t hear because the volume was so low.

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Hana  - 

Verified Purchaser

Starfish Jibacoa: Best of the Best

Hello Dear Traveler We enjoyed each and every moment at this resort and to those who complain about it (don’t listen) to their reviews please it’s unfortunately underestimated resort. It’s the best customer service we’ve ever had and the location was amazing very beautiful area with mountains and landscaping, the trees are gorgeous. Also close to Havana The only thing we missed Not to much entertainment or programs that involved us as a visitors it’s mostly Cuban salsa dancing f [... read more]

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Private  - 

Verified Purchaser

Los Delfines: Very disappointing

Had the same set of 2 bath towels for two weeks. Food was cold and the same everyday. Wine with meals was just an occasional treat. No pillowcase on my wife's pillow. Broken towel rack on bathroom, broken sliding balcony door. Other than that it was ok. Staff was nice and friendly. Locals staying at resort got preferred treatment in the dining room and on the beach.

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Cindy  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: We will be back !

Recently spent 11 days at Iberostar Bella Vista , have not been back to cuba in 6 years so wasn't sure what to expect reading all the reviews on shortages since the pandemic . Staff are fantastic , room was spotless and clean everyday, no beer , pop in mini fridges but 2 bottles of water daily . You can purchase beer at resort or duty free , no tequila at resort which we don't drink it anyway , wine was great red & white . We bought star prestige so more choices for food & booze were a bonus  [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: Recommended

I enjoyed the beach, food was at a higher level than whats expected in cuba. Staff was very friendly and provided great service. Rooms were clean and comfortable (especially the bed). Entertainment was sub par but that’s my only gripe.

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Mr T  - 

Verified Purchaser

Blau Varadero: Amazing

Hotel layout as compared to villas a better choice Elevator takes a bit a time Room good Toilet paper is hand paper Wifi. Not good for iphone Purchase from home roaming better Pool great Beach fantastic No selection of drink ideas. Think of your own Piano player great Shows need improvement they just dance with the crowd Cuba has fallin into “tip “catagrory Rough times less food. Good healthy selection. Eat like at home Clean place didnt find one insect. Sad to hear that a  [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Good resort

The hotel was great not much water pressure in the room showers or hot water, the food was ok at the buffet not much flavor or variety a la carts we did Cuban and Italian they were both very good delicious food. Knowing about the state cuba is in did not expect much in the way of the food but expected a little better that what we had at the buffet. Beach is beautiful staff is amazing and friendly

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Private  - 

Verified Purchaser

Grand Memories Varadero: Ok resort

Well I didn’t have hot water and my television didn’t work at all; and my balcony door was broken and couldn’t close properly or lock. Overall it was ok but I didn’t like the room and food ; service was good

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Private  - 

Verified Purchaser

Grand Memories Varadero: ..

You get the same food everyday and it really sucks . The rooms have no cable and need to be updated a little but other wise the resorts a solid 4/5 with everything else . Would recommend to someone else

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Private  - 

Verified Purchaser

Club Kawama: Disappointed

This resort really needs to be updated. Food was very sparce and not good. The cleaners of the rooms did their best to make sure the room was clean. Hopefully things will get better for the people of Cuba.

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Jesse  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great beach, great staff

The hotel was beautifully kept, however we did notice a few things were not open during our stay (Disco, Rock Club, some restaurants). When we first arrived we noticed not as many people were staying, but by the end of the week it felt like the resort was fuller and busier. Staff were always friendly and helpful, though we noticed they could have been short staffed at times. Food was good, we never ran out - the snack bar had limited food but we had no complaints with this since we are not picky [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: villasjibacoa resort

resort has exeecional point having bungalo for turist , beach is very long and good weatrher was 5 days good 2 days cloudy generaly o kay room had good cofortable bed food was simle but wino was perfect original , so we had good time for vacation thank you Vera

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Betty Robertson  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Great resort

The resort was very good. Shortages exist but they try to make the best out of what they have. Only issue was a defective toilet but luckily we were in a suite with 2 toilets. The repetitive music every day would make it impossible to stay longer than a week. Canada day outdoor meal was kind but I would prefer they didn’t bother

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PatrykWBoys  - 

Verified Purchaser

Resonance Blu Varadero: What a perfect family holiday

This whole vacation was a magical experience for myself my mom and my 2 boys who are 5 and 3 years old. we enjoyed restaurants and especially loved our sushi dinner at a la carte restaurant. There are always great food options.. come on the 24 hour bar and and staff are just sooo hospitable . Shout out to Jamie and Anette from main pool bar!!! Amaury from the lobby!!! All restaurant staff!! You were all so amazing. We will miss you. Beach is perfection!!

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing resort!!!

We have been to this resort four times and would not hesitate to go again!! The staff is incredible, they treat you like Royalty. Enjoyed the beach, the pool the entertainment and the food, we had a wonderful time!!

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Moose  - 

Verified Purchaser

Hotel Tuxpan: Exception Rsort

This was my 2nd stay at this hotel & had the same excellent experience. Food needs a little improvement, but the Hotel staff & enternainers are beyond amazing. Highly recommend this resort easily!!!!!

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